10 things to remember
about interviewing users

Sonali Mishra, UX Specialist @
University of Michigan Library

December 6,...
ONE

Be ethical
TWO

Bribe people
THREE

Limit your questions
FOUR

Avoid hypotheticals
FIVE

Listen
SIX

Be flexible
SEVEN

Don’t be leading
EIGHT

Pilot your study!
NINE

Don’t wait to review
your notes
TEN

Don’t take user
suggestions blindly
FINIS
Questions?
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UX Unconference - User Interviews (Sonali Mishra)

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Presentation by Sonali Mishra, University of Michigan Libraries, for the UX Unconference held at the University of Arizona Libraries, December 6th, 2013.

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UX Unconference - User Interviews (Sonali Mishra)

  1. 1. 10 things to remember about interviewing users Sonali Mishra, UX Specialist @ University of Michigan Library December 6, 2013 at the University of Arizona Library
  2. 2. ONE Be ethical
  3. 3. TWO Bribe people
  4. 4. THREE Limit your questions
  5. 5. FOUR Avoid hypotheticals
  6. 6. FIVE Listen
  7. 7. SIX Be flexible
  8. 8. SEVEN Don’t be leading
  9. 9. EIGHT Pilot your study!
  10. 10. NINE Don’t wait to review your notes
  11. 11. TEN Don’t take user suggestions blindly
  12. 12. FINIS Questions?

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