Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
UX circuit training
For any fitness level
*
@katewilhelm
*
Logistics
*
@katewilhelm
*
What we’ll cover
 Who are we?
 The UX bits
 Owning your career
 UX resources
 Leaving with a plan
How we’ll work
 Informally
 In groups
 Toward a plan
Metaphor alert!
Metaphor alert!
 No metaphors were harmed
 …but a lot were used
 …and mixed
 Try to count them
 Collect the whole set!
What you’ll have at the end
 Ideas, resources, and strategies
 A playbook with your game plan
 Some energy and momentum...
Who are we?
*
@katewilhelm
*
Who are you?
 How much UX?
 New?
 Repositioning?
 What draws you to it?
 What do you want to get out of this?
 Information architect at
BlackBerry for 7 years
 Led User Experience group
 Love UX (there, I said it!)
 Do this care...
Recipes tested in the Kate
kitchen!
http://www.thekitchn.com/
Little exercise
 Make a title page for your book
 Write down a statement that captures what
you want
 Share it with you...
Here’s an example…
 I want to work in a role that is
 Collaborative
 Challenging
 Strategic
 And lets me learn
 In a...
The UX bits
*
@katewilhelm
*
UX is a house
elezea.com
Rian van der
Mervwe (via
Garrett):
Structure with
research
foundation
Nope, it’s a honeycomb
Peter Morville: Aspects
of UX as facets
semanticstudios.com
Here, let’s try this one…
benmelbourne.files.wordpress.com/
benmelbourne.files.wordpress.com/
UX designers
 Ben Melbourne:
UX Designers focus on the structure and layout of
content and how users interact with them. ...
Another way to look at it
 Trip O’Dell framed it nicely:
 Storyteller
 Artisan
Storyteller
Radical generalist who is really curious and likes
to engage with stakeholders, users, and develop
a vision:
...
Artisan
…sweats the details whether it’s the easing in
an animated transition, the polished comp, or
the pixel-perfect CSS...
UX deliverables
 Again from Mr. Melbourne:
The types of deliverables they produce include site-maps,
user flows, prototyp...
Discussion:
 Where do you fit?
 I fit in research and design
 I influence visual design
 What interests you?
Activity: Get it on paper
 Take a minute to write it down:
 Where you fit
 What interests
you
Example: Here’s what I did
 Research
 Myers-Briggs
 Skills Inventory
 Overkill?
 Maybe
 But it reinforced my decision
Career
*
@katewilhelm
*
What do recruiters want?
 Someone is likely filtering on keywords
 Looking for
 Experience
 Deliverables
 Accomplishm...
What do recruiters,
managers, & peers want?
 Objectivity, openness, and self-awareness
 Ability to present ideas clearly...
People who are…
People who aren’t
 Arrogant, egotistical
 Deceptive
 Dramatic
 Unwilling to compromise
Put simply…
 Care and be interested
 Communicate well
 Keep a sense of humour
 Don’t be a jerk
Career strategies
 Own it
 Formalize it
 Document it
 Stay current
 Work with crushes
 Don’t get comfortable
Career strategies
 Lather
 Rinse
 Repeat
Own it! Strategies
 Who do you want to own your career?
 Define what you want
 Done! (for now)
 Create a plan
 Use st...
Or my mantra…
 Make your own sauce
www.theoatmeal.com/
Create opportunities
 At work
 Find gaps, identify needs
 Get stretch assignments
 Outside of work
 Volunteer
 Make ...
Example: Here’s what I did
 On a few occasions
 Saw a need
 Asked for a mandate
 Did the work
 Built credibility
 Fo...
Opportunities: Examples
 Pro bono: Charity or cause
 Your resume and portfolio
 Make it a design problem
 Include the ...
Create stories
 Think about your process
 Keep the artifacts
 Have a story to tell about
 Successes
 Challenges
 The...
LinkedIn
 Join before you even worry about your
resume
 Get inspired by other profiles
 Find jobs that are only posted ...
Letting it percolate
 Which strategies look
good to you?
 What might get in your
way?
 Internal
 External
Activity
 Write down a few strategies that you could
start next week
Resources
*
@katewilhelm
*
Activity
 As we go through these resources:
 Write down the ones that feel like a fit
 Mention ones that you’ve found u...
Education
 Cognitive Science
 Human Computer Interaction
 User Experience
 Information Architecture
 Information Scie...
A note on education
 Attack of the feral professionals
 The Unicorn Institute
www.aledlewis.com/
The Unicorn Institute
 Skills gap:
 Presenting
 Facilitating
 Critiquing
 Storytelling
 Sketching
 Professionalism
...
Training
 Adaptive Path UX Intensive
 Cooper UX Boot Camp
 Follow the UX Leader (CanCon!)
 Human Factors International...
Conferences
 Adaptive Path UX Week
 IA Institute IA Summit
 IxDA Interaction
 User Interface Engineering UI 18
 UXcam...
Conferences
 And Fluxible, of course!
Organizations
 UXPA
 IxDA
 IA Institute
 uxWaterloo
 CHI (in Toronto in 2014!)
Mentoring
 Through a group
 At work
 Local
 Remote
 Be one too
 Good things happen
Websites
 A List Apart
 Bill Buxton
 Boxes and Arrows
 Johnny Holland
 LukeW Ideation and Design
More websites
 Nielsen Norman Group
 Smashing Magazine
 UX Magazine
 UX matters
 Whitney Hess: Pleasure and Pain
Twitter
 Lots of conversations
 Can see who others follow
 Can use lists
 Example: I have lists of
 Local web and UX
...
Twitter is useful
Twitter is a conversation
 It’s easy to forget it’s a conversation….
Twitter: A sampling
Steve ‘Doc’ Baty
@docbaty
Livia Labate
@livlab
Dan Saffer
@odannyboy
Kris Mauser
@krismausser
Patrick ...
Twitter: A further sampling
Alan Cooper
@MrAlanCooper
Whitney Hess
@whitneyhess
Eric Reiss
@elreiss
Beck Tench
@10ch
Steve...
Books: Cognitive Science
Books: Interaction Design
Books: Sketching and
iteration
Books: Design
Books: Usability
Books: Process/activities
Activity
 Which 2 books do you go to?
 Defend!
 Discuss!
Here’s my UX starter kit:
Leaving with a plan
*
@katewilhelm
*
Activity: Set goals
 Write down 3 goals for
 Next week
 Next month
 Next year
 3 years from now
Activity: Define activities
 Write down what you should do
 Weekly
 Examples: Read websites, record accomplishments
 M...
Activity: Quick check
 Look at your activities
 Look at your goals
 Make sure your activities get you there
 If they d...
Suggestion: Get meta!
 Planning, researching, and prioritizing are
part of UX
 Treat these as deliverables:
 your book
...
Speaking of meta
 Part of my process for this presentation
 Could share as a portfolio piece
What now?
*
@katewilhelm
*
Let’s ruminate
 What was
 New
 Surprising
 Bad
 Useful
www.friendsofkootenay.ca
Parting thoughts
@katewilhelm
*
 Own your career
 It’s what you do and how you do it
 Process
 Artifacts
 Relationshi...
Soft skills really matter
 Not just what, but how
It’s worth repeating…
 Care and be interested
 Communicate well
 Keep a sense of humour
 Don’t be a jerk
Final thought
@katewilhelm
*
Cory Lebson
It may be scary—
Do it anyway
References
@katewilhelm
*
 Cory Lebson: These are my people: The Value in
UX Organizations
 Monique Valcour: Craft a Sus...
Peer support shout-outs
@katewilhelm
*
 Trip O’Dell
 Kimberley Peter
 Diana Wiffen
 Kristina McDougall
 Mary Pat Hint...
Upcoming SlideShare
Loading in …5
×

UX Circuit Training - Delivered at Fluxible 2013 and the KW Girl Geek Dinner

2,347 views

Published on

Many UX practitioners learn by doing and researching on the fly. This approach can also help those who want to develop their careers, who feel stuck in a narrow role when job postings seem to be looking for unicorns. Kate draws on her own experience and that of her peers.

Published in: Technology, Education
  • Be the first to comment

UX Circuit Training - Delivered at Fluxible 2013 and the KW Girl Geek Dinner

  1. 1. UX circuit training For any fitness level * @katewilhelm *
  2. 2. Logistics * @katewilhelm *
  3. 3. What we’ll cover  Who are we?  The UX bits  Owning your career  UX resources  Leaving with a plan
  4. 4. How we’ll work  Informally  In groups  Toward a plan
  5. 5. Metaphor alert!
  6. 6. Metaphor alert!  No metaphors were harmed  …but a lot were used  …and mixed  Try to count them  Collect the whole set!
  7. 7. What you’ll have at the end  Ideas, resources, and strategies  A playbook with your game plan  Some energy and momentum (I hope!)
  8. 8. Who are we? * @katewilhelm *
  9. 9. Who are you?  How much UX?  New?  Repositioning?  What draws you to it?  What do you want to get out of this?
  10. 10.  Information architect at BlackBerry for 7 years  Led User Experience group  Love UX (there, I said it!)  Do this career stuff myself What about me?
  11. 11. Recipes tested in the Kate kitchen! http://www.thekitchn.com/
  12. 12. Little exercise  Make a title page for your book  Write down a statement that captures what you want  Share it with your group
  13. 13. Here’s an example…  I want to work in a role that is  Collaborative  Challenging  Strategic  And lets me learn  In an environment that is open and decent
  14. 14. The UX bits * @katewilhelm *
  15. 15. UX is a house elezea.com Rian van der Mervwe (via Garrett): Structure with research foundation
  16. 16. Nope, it’s a honeycomb Peter Morville: Aspects of UX as facets semanticstudios.com
  17. 17. Here, let’s try this one… benmelbourne.files.wordpress.com/
  18. 18. benmelbourne.files.wordpress.com/
  19. 19. UX designers  Ben Melbourne: UX Designers focus on the structure and layout of content and how users interact with them. They don’t normally (but can) try to be perfect from a visual perspective.  Trip O’Dell: We solve problems for people with technology or services.
  20. 20. Another way to look at it  Trip O’Dell framed it nicely:  Storyteller  Artisan
  21. 21. Storyteller Radical generalist who is really curious and likes to engage with stakeholders, users, and develop a vision:  Empathetic  User-focused  Strategic  Research
  22. 22. Artisan …sweats the details whether it’s the easing in an animated transition, the polished comp, or the pixel-perfect CSS and assets that go from prototype to final shipping product:  Intensely focused  Passionate about craft
  23. 23. UX deliverables  Again from Mr. Melbourne: The types of deliverables they produce include site-maps, user flows, prototypes and wireframes.  These depend on the problems you’re solving  Activity: If any of these are new to you, write them in your book
  24. 24. Discussion:  Where do you fit?  I fit in research and design  I influence visual design  What interests you?
  25. 25. Activity: Get it on paper  Take a minute to write it down:  Where you fit  What interests you
  26. 26. Example: Here’s what I did  Research  Myers-Briggs  Skills Inventory  Overkill?  Maybe  But it reinforced my decision
  27. 27. Career * @katewilhelm *
  28. 28. What do recruiters want?  Someone is likely filtering on keywords  Looking for  Experience  Deliverables  Accomplishments  Not surprising…
  29. 29. What do recruiters, managers, & peers want?  Objectivity, openness, and self-awareness  Ability to present ideas clearly and confidently (good client manner)  Willingness to collaborate and listen to ideas  Ability to speak to the process
  30. 30. People who are…
  31. 31. People who aren’t  Arrogant, egotistical  Deceptive  Dramatic  Unwilling to compromise
  32. 32. Put simply…  Care and be interested  Communicate well  Keep a sense of humour  Don’t be a jerk
  33. 33. Career strategies  Own it  Formalize it  Document it  Stay current  Work with crushes  Don’t get comfortable
  34. 34. Career strategies  Lather  Rinse  Repeat
  35. 35. Own it! Strategies  Who do you want to own your career?  Define what you want  Done! (for now)  Create a plan  Use strategies  Create opportunities
  36. 36. Or my mantra…  Make your own sauce www.theoatmeal.com/
  37. 37. Create opportunities  At work  Find gaps, identify needs  Get stretch assignments  Outside of work  Volunteer  Make your own assignments
  38. 38. Example: Here’s what I did  On a few occasions  Saw a need  Asked for a mandate  Did the work  Built credibility  For IA and UX work
  39. 39. Opportunities: Examples  Pro bono: Charity or cause  Your resume and portfolio  Make it a design problem  Include the career book you’re working on  Tackle something that has always bothered you
  40. 40. Create stories  Think about your process  Keep the artifacts  Have a story to tell about  Successes  Challenges  These are things you can share
  41. 41. LinkedIn  Join before you even worry about your resume  Get inspired by other profiles  Find jobs that are only posted there  Be there for recruiters to find
  42. 42. Letting it percolate  Which strategies look good to you?  What might get in your way?  Internal  External
  43. 43. Activity  Write down a few strategies that you could start next week
  44. 44. Resources * @katewilhelm *
  45. 45. Activity  As we go through these resources:  Write down the ones that feel like a fit  Mention ones that you’ve found useful
  46. 46. Education  Cognitive Science  Human Computer Interaction  User Experience  Information Architecture  Information Science
  47. 47. A note on education  Attack of the feral professionals  The Unicorn Institute www.aledlewis.com/
  48. 48. The Unicorn Institute  Skills gap:  Presenting  Facilitating  Critiquing  Storytelling  Sketching  Professionalism  Leadership *Sound familiar? Soft skills!
  49. 49. Training  Adaptive Path UX Intensive  Cooper UX Boot Camp  Follow the UX Leader (CanCon!)  Human Factors International  Nielsen Norman Group Usability Week
  50. 50. Conferences  Adaptive Path UX Week  IA Institute IA Summit  IxDA Interaction  User Interface Engineering UI 18  UXcamp Ottawa  UXPA Conference
  51. 51. Conferences  And Fluxible, of course!
  52. 52. Organizations  UXPA  IxDA  IA Institute  uxWaterloo  CHI (in Toronto in 2014!)
  53. 53. Mentoring  Through a group  At work  Local  Remote  Be one too  Good things happen
  54. 54. Websites  A List Apart  Bill Buxton  Boxes and Arrows  Johnny Holland  LukeW Ideation and Design
  55. 55. More websites  Nielsen Norman Group  Smashing Magazine  UX Magazine  UX matters  Whitney Hess: Pleasure and Pain
  56. 56. Twitter  Lots of conversations  Can see who others follow  Can use lists  Example: I have lists of  Local web and UX  IA and UX
  57. 57. Twitter is useful
  58. 58. Twitter is a conversation  It’s easy to forget it’s a conversation….
  59. 59. Twitter: A sampling Steve ‘Doc’ Baty @docbaty Livia Labate @livlab Dan Saffer @odannyboy Kris Mauser @krismausser Patrick Neeman @usabilitycounts Christina Wodke @cwodtke Jeff Parks @jeffparks Peter Morville @morville
  60. 60. Twitter: A further sampling Alan Cooper @MrAlanCooper Whitney Hess @whitneyhess Eric Reiss @elreiss Beck Tench @10ch Steve Portigal @steveportigal Luke Wroblewski @lukew Dana Chisnell @danachis Kristina Halvorson @halvorson
  61. 61. Books: Cognitive Science
  62. 62. Books: Interaction Design
  63. 63. Books: Sketching and iteration
  64. 64. Books: Design
  65. 65. Books: Usability
  66. 66. Books: Process/activities
  67. 67. Activity  Which 2 books do you go to?  Defend!  Discuss!
  68. 68. Here’s my UX starter kit:
  69. 69. Leaving with a plan * @katewilhelm *
  70. 70. Activity: Set goals  Write down 3 goals for  Next week  Next month  Next year  3 years from now
  71. 71. Activity: Define activities  Write down what you should do  Weekly  Examples: Read websites, record accomplishments  Monthly  Quarterly  Yearly  Example: Revisit and refine goals
  72. 72. Activity: Quick check  Look at your activities  Look at your goals  Make sure your activities get you there  If they don’t, you need to rethink something
  73. 73. Suggestion: Get meta!  Planning, researching, and prioritizing are part of UX  Treat these as deliverables:  your book  your planning and learning process  Same with your resume
  74. 74. Speaking of meta  Part of my process for this presentation  Could share as a portfolio piece
  75. 75. What now? * @katewilhelm *
  76. 76. Let’s ruminate  What was  New  Surprising  Bad  Useful www.friendsofkootenay.ca
  77. 77. Parting thoughts @katewilhelm *  Own your career  It’s what you do and how you do it  Process  Artifacts  Relationships
  78. 78. Soft skills really matter  Not just what, but how
  79. 79. It’s worth repeating…  Care and be interested  Communicate well  Keep a sense of humour  Don’t be a jerk
  80. 80. Final thought @katewilhelm * Cory Lebson It may be scary— Do it anyway
  81. 81. References @katewilhelm *  Cory Lebson: These are my people: The Value in UX Organizations  Monique Valcour: Craft a Sustainable Career  Nick Finck: Starting a Career in User Experience Design  Dr. Leslie Jensen-Inman: Lone Geniuses or We Intentionality?
  82. 82. Peer support shout-outs @katewilhelm *  Trip O’Dell  Kimberley Peter  Diana Wiffen  Kristina McDougall  Mary Pat Hinton  Steve Baty  Mark Connolly  Susie Simon-Daniels  Larry Cornett

×