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“Why People Resist
Change ?”
Elevate people to their Mastery
Copyright : Global Success Systems FZ LLC
Presented by : Sreechith Radhakrishnan
Trainer, Life Coach and
Consultant
People , Process & Technology
What is Change management
“Change Management is a structured
approach to transitioning
individuals, teams and organizations
from a current state to a desired
future state.” -
Wikipedia
Focus of Change Management
Success Rate of Change Management
Agenda
7
8
We Think in PICTURESWe Think in PICTURES
How clear your future State?
9
Is your Future State is clear to you
and your team?
How effectively you are
communicating to your team ?
3 Pillars of Success (ASK Triangle)
10
SKILLS
ATTITUDE
KNOW
LEDGE
Attitude Controls Everything in our Life
11
Harvard university research indicates that
in achieving success
only 15 percent is contributed by information and
the balance 85 percent is contributed by the
attitude of a person.
“Attitude is a little thing that makes a big difference” -
Winston Churchill
What is ATTITUDE
12
14
We Think in PICTURESWe Think in PICTURES
THE
MIND
BODY
Originated by
Dr. Thurman Fleet
San Antonio, Texas in 1934
(Founder of Concept Therapy)
THE
MIND
BODY
CONSCIOUS
MIND
BODY
CONSCIOUS
MIND
SUB-CONSCIOUS
MIND
BODY
THINKINGTHINKING
MINDMIND
SUB-CONSCIOUS
MIND
BODY
THINKINGTHINKING
MINDMIND
EMOTIONALEMOTIONAL
MINDMIND
BODY
CONSCIOUS
MIND
EMOTIONALEMOTIONAL
MINDMIND
BODY
You CHOOSEYou CHOOSE
youryour
THOUGHTSTHOUGHTS
CONSCIOUS
MIND
BODY
You CHOOSEYou CHOOSE
youryour
THOUGHTSTHOUGHTS
YourYour
THOUGHTSTHOUGHTS
cause Yourcause Your
FEELINGSFEELINGS
Your FEELINGSYour FEELINGS
are expressed Inare expressed In
ACTIONSACTIONS
CONSCIOUS
MIND
BODY
You CHOOSEYou CHOOSE
youryour
THOUGHTSTHOUGHTS
YourYour
THOUGHTSTHOUGHTS
cause Yourcause Your
FEELINGSFEELINGS
YOURYOUR
ACTIONSACTIONS
PRODUCEPRODUCE
PARADIGMS
Conscious
Mind
Sub-
Conscious
Mind
Body
Conscious
Mind
Sub-
IDEAS
IMAGES
THOUGHTS
PARADIGM
Conscious
Faculties are
undeveloped
19
xx
XX
xx
Current You
“X” R
XX
XX
XX “X” R
XX
XX “X” R
OutsideOutside
““Y” IdeaY” Idea
““Y”Y”
IdeaIdea
XX
XX
XX “X” R
XX
XX
““Y”Y”
IdeaIdea
OutsideOutside
““Y” IdeaY” Idea
XX
YXYX
““Y”Y”
IdeaIdea
Terror Barrier
Worry
Fear
Anxiety
YY
XX
XX
XX ““X” RX” R
XX
XX
““Y”Y”
IdeaIdea
OutsideOutside
““Y” IdeaY” Idea
XX
YXYX
Terror Barrier
““Y”Y”
IdeaIdea
YY
Understanding
Future State
XX
XX
““Y”Y”
IdeaIdea
YY
Y
““Y”Y”
IdeaIdea
YY
Y
““Y”Y”
IdeaIdea
YY
Y
Conscious
Mind
Sub-
Body
Your
Self-Image
Action
Over
Weight
A Decision is
made to DIET
Hear Gather Information Know
Listen Learn Do
X
BOOKS
ResultDo
BOOKS
Knowing vs. Doing
RED…Organized Education Model
BLACK… Life Success Learning Systems Model
29
30
Review
32
Two things to Achieve Result
1. Where are1. Where are
you Now?you Now?
2. Where are
you Going?
SCSC
BodyBody
CC
Communication
SCSC
BodyBody
CC
•Words
•Gestures
•Writing
Summary
Define your Target clearly
Communicate Effectively
Understand that people are operating
with their Paradigm
Make them aware that their Paradigm is
controlling their Thinking and Action
Changing paradigm is a PROCESS
Thank You
35
Sreechith Radhakrishnan
Director & Principal Consultant
Global Success Systems FZ LLC
crm@gssgrouponline.com
www.gssgrouponline.com
www.facebook.com/gssgrouponline
00971-50-7099752

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Why people resist change? Presented @ ISACA UAE Chapter

Editor's Notes

  1. People - Human Resources; They work.  Process – A documented method or workflow or framework. This adds control.  Technology is catalyst, for small or large organizations. With technology you can automate tasks and reduce errors to some extent. Small organizations can also implement technology to achieve efficiencies. Efficiencies can be improved by using technology by reducing errors and automation.  Best results can be achieved when harmony is created between all 3.  For a small business, people are key resources. They depend more on people than process and technology. If you select your people carefully, you don’t need strong processes and cutting edge technology.  It is easy to monitor and control limited people. Process and technologies will help you improve productivity. If you have too strong processes in very small business, you may reduce your efficiency.  Medium Size Company may depend more on people and process. Technology is used to reduce errors and delay.  For large business companies, it is very difficult to manage individuals, you need strong processes and best technologies integrated together to achieve goals. You depend on technologies like ERP, CRM, HRM and other tools which integrate people, process and technology.  People are always there, process and technology are helping people to achieve their goals.
  2. People are trying to change the result.. But they are not aware the results are from their action, actions are from feeling and from thoughts
  3. People are trying to change the result.. But they are not aware the results are from their action, actions are from feeling and from thoughts