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Jürgen Dittmar, Cocondi - Management 3.0 | Agile Greece Summit 2015

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Jürgen Dittmar, Cocondi - Management 3.0 | Agile Greece Summit 2015

  1. 1. AgileGreeceSummit Management 3.0 the essential perspective and toolset for agile managers Athens - 18. September 2015 Presented by Jürgen Dittmar
  2. 2. Who is talking? • > 20 years IT, > 10 year leadership • Master Organizational Psychology • Independent Consultant • Systemic Coach and Consultant • Systemic Organizational Development • Agile Transitions • Agile Training and Coaching • Leadership & Management Development Jürgen Dittmar Official Partner of:
  3. 3. And what about YOU? Developer? Manager? HR? Agile transformation? Management 3.0 ? Clear understanding about the role of modern/agile leaders?
  4. 4. WHY Folie 4 ??
  5. 5. „There is a lot of bad Scrum out there“ Jeff Sutherland, Scrum Day 2013 - Berlin
  6. 6. OD = Organizational Development What often is missing ….
  7. 7. BARRIERS TO FURTHER AGILE ADOPTION
  8. 8. GREATEST CONCERNS ABOUT ADOPTING AGILE
  9. 9. Agile Transformation – DAY 1 Folie 10 Once upon a time ….
  10. 10. Management opposition can kill your agile transformation!
  11. 11. Let‘s dive below the surface!
  12. 12. Status relative importance to others Certainty being able to predict the future Autonomy a sense of control over events Relatedness safety with others Fairness fair exchanges between people SCARF Modell David Rock: http://www.davidrock.net/files/NLJ_SCARFUS.pdf
  13. 13. The Role of Management in Scrum? Folie 14 Jeff Sutherland (2013)
  14. 14. SCRUM is Revolution !
  15. 15. Is there a manager after „Agile“?
  16. 16. Status Certainty Autonomy Relatedness Fairness
  17. 17. Human beings need a perspective!ManagersManagers
  18. 18. Jurgen Appelo
  19. 19. 3.0? Why Doing the wrong thing.1.0 Doing the right thing wrong. Doing the right thing right. 2.0 3.0 Management & Leadership:
  20. 20.  No Management Methodology with detailled instructions!  Mindset and general concept plus many, many practices!  Based on science and findings from Systems Theory, Complexity Science, Psychology etc.  Uses various perspectives and models to deliver deep insights into the system and functionality of organisations and teams  Describes useful tools and practices to start today  Continuous improvement and extension of practices by a community
  21. 21. CoreTask for Managers & Leaders How can I change a complex social system in a certain direction?
  22. 22. Important Skills for Managers & Leaders complex social system Complexity Theory Systems Theory & Systems Thinking Psychology Change Management
  23. 23. Management3.0
  24. 24. Jurgen Appelo
  25. 25. Workouts… … for healthy organizations !
  26. 26. Folie 28 Practices Practices Practices Practices Practices Practices Practices Practices PracticesPractices Practices Practices Practices Practices Principles
  27. 27. 1. Engage People 2. Improve Work 3. Delight Clients
  28. 28. Workouts: Examples How do we create a fair bonus system? What kind of incentives support cooperation and feedback culture? How can we enable creativity and motivation? How can we deal with salaries in a fair way? How can we develop delegation best? What are good alternatives for traditional career paths?
  29. 29. Bonus Systems
  30. 30. Jürgen Dittmar Übersicht Management 3.0 Workouts Folie 35
  31. 31. KUDO Box KUDO Wall KUDO Tweet
  32. 32. Merit Money Virtual Currency Peer Recognition Exchange System
  33. 33. Example
  34. 34. Transparency A ban on secrecy has a positive impact on trust, fairness, motivation, and culture.
  35. 35. Example Include (Y/N) Weight Gender (G) Male Y / N 1 /2 /3 Job Category / Title (C) designer Y / N 1 /2 /3 Job Level (L) senior Y / N 1 /2 /3 Tag / Responsibility (T) team leader Y / N 1 /2 /3 Age (A) 43 Y / N 1 /2 /3 Years of Employment (Y) 5 years Y / N 1 /2 /3 Prior Work Experience (W)15 years Y / N 1 /2 /3 Relevant Education (E) 4 years Y / N 1 /2 /3 Special Achievements (S) design award Y / N 1 /2 /3 Performance (P) NPS = 85% Y / N 1 /2 /3 Family Size (F) 3 children Y / N 1 /2 /3
  36. 36. Example https://open.bufferapp.com/introducing-open-salaries-at-buffer-including-our-transparent-formula-and-all-individual-salaries/
  37. 37. Jürgen Dittmar Übersicht Management 3.0 Workouts Folie 44
  38. 38. 1. Tell: make decision as the manager 2. Sell: convince people about decision 3. Consult: get input from team before decision 4. Agree: make decision together with team 5. Advise: influence decision made by the team 6. Inquire: ask feedback after decision by team 7. Delegate: no influence, let team work it out The Seven Levels of Delegation 45
  39. 39. 46 Flow from left to right 46 Teams or People Seven Levels of Delegation Key Decision Areas
  40. 40. www.management30.comGet your free eBook now: dittmar@cocondi.de
  41. 41. 1. Systemic organizational development 2. Business strategies and visions 3. Fight conflicts and impediments 4. Align goals within the organization 5. Promote and challenge informal roles (e.g. Scrum Masters and Product Owners) 6. Define constraints for selforganization 7. People development and recruiting 8. Legal framework 9. Mentoring, mediation and coaching 10. Crisis intervention and management 11. etc… The Perspective for Leaders in Agile Organizations
  42. 42. The world is changing for all kind of managers • The old system doesn‘t function anymore! • Roles and task of managers/leaders are changing
  43. 43. Management is too important to be left to the managers. 54
  44. 44. Management is too important to be left to the managers. 55 Manage the system, not the people
  45. 45. Mind the missing piece! OD = Organizational Development
  46. 46. Jürgen Dittmar Cocondi – Coaching Consulting Dittmar Master of Organizational Psychology Systemic Consultant and Coach Consultant Agile Methodologies Address Fuggerstraße 1, D-81373 München Phone +49 (0) 89 120 125 52 Mobile +49 (0) 176 13 48 86 27 +49 (0) 176 1-dittmar Mail dittmar@cocondi.de Web www.cocondi.de www.management30.com Thank you for your attention Questions?

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