Elizabeth Martinez - Qualifications, Competencies, Career Highlights and Experiences.

1. ELIZABETH MARTINEZ
Thornton, CO 80602 ~ 303-478-9732 ~ zilanes5@hotmail.com
QUALIFICATIONS PROFILE
Core Competencies
Total Rewards Plan Design
Effective Communicator
Business Partner
Human Resources Management
Talent Development
Strategic Planning
Employee Relations
Employment Law
Board of Director Reporting
Build and Lead Top Performing Teams
Executive Leadership
CAREER HIGHLIGHTS
• Designed and executed market competitive salary structures as well as base salary, incentive, and sales
commission programs.
• Directed the annual performance review process including Merit and Short-term Incentive programs.
• Developed a job evaluation process to assure FLSA adherence, market competitiveness and internal equity.
• Reduced turnover from 70%-30% by developing a Pay for Performance program that linked behaviors,
productivity, and quality to training and compensation.
• Championed efforts to convert medical, dental, and disability plans that resulted in an overall cost savings.
• Successfully converted several 401(k) plans in excess of $29 million in assets.
• Pioneered the implementation of social media recruiting initiatives.
• Directed the improvement of Service Levels by 40% through process improvement initiatives.
• Lead the training department to the development of eLearning to more than 1200 employees.
• Provided direction to the implementation of Microsoft SharePoint and the launch of the Resource
Information Center utilized both internally and externally by employees and customers.
• Spearheaded the development of actionable reporting to identify areas of opportunity for process
improvement and enhanced customer experience.
PROFESSIONAL HISTORY
TRANSFIRST, LLC (2006 – 2015)
Executive Director of Operations (2010 – 2015)
Provided leadership and direction to Operations Training, Workforce Management, Quality, Retention and Contact
Center departments. Oversaw 5 Managers, 3 Supervisors, and 100 professionals.
Key Achievements:
• Reduced turnover from 70%-30% by developing a Pay for Performance program that linked behaviors,
productivity, and quality to training and compensation. One quarter of the turnover was attributed to an
internal promotion or transfer.
• Managed programs, processes, and goal achievement for a division of 400+ employees and $20 million
operating budget.
• Partnered with executive and business unit leaders to ensure plans aligned with the business objectives.
• Delivered presentations to C Level and Board of Directors, which included preparing and presenting
analyses.
• Forecasted, analyzed, and reported performance metrics across 10 production areas.
Accomplished HR Professional with progressive experience in diverse
areas of total rewards program management, compensation, benefits,
and human resources management.
Astute strategic partner to senior management with an outstanding
record of achievement in developing and implementing human
resources programs and policies through leadership and innovation.
Adept in performing within dynamically changing environments
requiring focused decision-making.
Skilled in enhancing employee retention, introducing cost effective
benefit programs, and analyzing performance metrics.

2. ELIZABETH MARTINEZ
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Director, Human Resources (2006 – 2010)
Directed the design, administration and compliance requirements for all compensation, benefit, and recruiting
programs for a privately held merchant processing company of 1,200+ employees and annual revenue of $1.2+
billion in sales. Managed a staff of 11 Human Resources professionals. Participated in vendor negotiations annually.
Presented and provided C Level and Board of Director support and analysis.
Key Achievements:
• Administered all aspects of position compensation and benefit programs while remaining competitive in the
market place and cost effective for the company.
• Spearheaded efforts to design and implement salary structure, Pay for Performance and Annual Merit
Review process.
• Designed programs and retained vendors for national and international merger potential.
INTRADO, INC. (2003 – 2006)
Director, Total Rewards
Directed all aspects of compensation and benefit programs for a software development company comprised of
800+ national and international employees with annual revenue of $120 million. Championed efforts to develop
programs and retain vendors for national and international merger potential. Participated in vendor negotiations
annually. Presented and provided C Level and Board of Director support and analysis.
Key Achievements:
• Led efforts to position programs to remain competitive in the market place while attracting top talent.
• Collaborated with executive and business unit leaders to ensure goal attainment.
• Managed compliance initiatives associated with Federal and State regulations.
EXCEL ENERGY (2001 – 2003)
Compensation Consultant
Provided support to the company’s compensation programs, which included 10,000 employees nationally and
internationally with annual revenue of $10 billion. Supervised and mentored the compensation analyst. Provided
recommendations to management on remaining competitive in the market place.
Key Achievements:
• Played a key role in job design and evaluation, market analysis and reporting, and salary planning and
administration.
• Contributed to the design of long-term incentive plans, sales commission plans, and skill-based pay
programs.
• Performed compensation analysis for union contract negotiations.
Early Career:
Senior Compensation Analyst – Qwest Communications
Compensation & Benefits Analyst – Ball Corporation
EDUCATION & CREDENTIALS
Bachelor of Science
University of Nebraska
AFFILIATIONS
World at Work
SHRM
Rocky Mountain Compensation