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FACEBOOK: WHERE DO WE GO FROM HERE?

 Palladium Hotel Group has successfully merged the online
 world with the real world.

  Alfonso Giménez, Palladium Hotel Group
  Javier Peso, Pay-touch
– Spanish family company established in the 60’s
 – 48 hotels in 6 countries, 13.832 rooms
 – Consists of seven distinct brands:

           CORE BUSINESS            SPECIAL PRODUCTS




@socialtrav ,#STM2012
CORE BUSINESS   SPECIAL PRODUCTS




@socialtrav ,#STM2012
The Hotel
 Stunning Suites      Freshwater Pools   Restaurants
                    Stunning Suites
                   Freshwater pools
                      Restaurants




                        Bars Club
                    Wellness Center
                         Beach
Wellness Center            Beach Club      Bars



@socialtrav ,#STM2012
The Events

   DJs Concerts     Corporate
                  Fashion shows
                    Dj’s concerts       Corporate
                    Live Events          Events
                       Events
                      Art Exhibitions

   Live Events

                  Art exhibitions
                      Fashion Shows



@socialtrav ,#STM2012
Hotel Guests
                           Clubbers & Music Lovers
                         Avant-garde & Trendsetters
                           New Technology Users
                               20 to 55 year-old guests
                                   Average age: 36.


                    20 to 55 years old guests
Internet & Social Media Fans
                         Average age: 36.



                         Internet & Social Media Fans
  New Technology Users         Pioneers & Trendsetters    Clubbers & Music Lovers




@socialtrav ,#STM2012
Technology Pioneers

                              Live Streaming
                     Livestreaming
     LED Screens



                 Chromotherapy
            Led screens
     Chromotherapy
                            UshuaïaUshuaïa APP
                                    APP


@socialtrav ,#STM2012
Facebook Presence: Setting-up
Development of RFID & Facebook Presence in 2010
                                                   Set-up

                                                  Launching


                                                  Sponsoring


                                                   Analysis
Facebook Team Spain
                                                    & ROI

                                                   Media
                                                  Coverage




@socialtrav ,#STM2012
Facebook Presence: Launching
                                 Set-up

                               Launching


                               Sponsoring


                                Analysis
                                 & ROI

                                Media
                               Coverage




@socialtrav ,#STM2012
Facebook Presence:
         Sponsoring
                            Set-up

                          Launching


                          Sponsoring


                           Analysis
                            & ROI

                           Media
                          Coverage




@socialtrav ,#STM2012
Facebook Presence: Analysis & ROI

                                      Set-up

                                    Launching


                                    Sponsoring


                                     Analysis
                                      & ROI

Increase of user’s
                                     Media
engagement                          Coverage




 @socialtrav ,#STM2012
Facebook Presence: Analysis & ROI
                Facebook Promotion Revenue
Visits of Facebook’s promotion: 7.663                              Set-up
Total revenue of reservations with promotional code: 78.287 €
Reservations with promotional code: 45                           Launching


                                                                 Sponsoring


                                                                  Analysis
                                                                   & ROI

                                                                  Media
                                                                 Coverage
                                Production costs: 50.000 €
                              Yearly maintenance: 5.000 €
                    + Ad- Campaigns & Sponsor Stories 30.000 €
@socialtrav ,#STM2012
Facebook Presence: Media Coverage

                                      Set-up

                                    Launching


                                    Sponsoring


                                     Analysis
                                      & ROI

                                     Media
                                    Coverage




@socialtrav ,#STM2012
What does PayTouch do?

   You are unique and now your fingerprints will open
   up a new world of possibilities
                                                         PAY

                                                        ACCESS

                                                        LOYALTY




  @socialtrav ,#STM2012
PayTouch at Ushuaïa




  @socialtrav ,#STM2012
How can you be a member?               In Person
                                     Enrollment-PC
           On-line                            Personal computer
                                         connected to PT-terminal
  https://www.pay-touch.com/signup            Includes PayTouch
                                              Enroll-PC software




                                           Enrollment-
                                               Station
                                      Exclusive Enrollment Point
                                     Allows user self-registration




  @socialtrav ,#STM2012
The social media opportunity




   @socialtrav ,#STM2012
The new PayTouch&Facebook Pods


      ADDED TECHNOLOGY                     NEW FEATURES

                                   - Post on your Facebook wall
         HD CAM + Flash light
                                   - Take and share pictures

                                   - Facebook Places Check-in
         FB Presence Integration
                                   - All with your fingertips…




  @socialtrav ,#STM2012
Paytouch Facebook Pods




@socialtrav ,#STM2012
The Ushuaïa Tower




@socialtrav ,#STM2012
Paytouch Facebook Pods at the WTM
    Explore and try this new technology




@socialtrav ,#STM2012
With thanks to our partners

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Ushuaia Ibiza Beach Facebook stm

  • 1. FACEBOOK: WHERE DO WE GO FROM HERE? Palladium Hotel Group has successfully merged the online world with the real world. Alfonso Giménez, Palladium Hotel Group Javier Peso, Pay-touch
  • 2. – Spanish family company established in the 60’s – 48 hotels in 6 countries, 13.832 rooms – Consists of seven distinct brands: CORE BUSINESS SPECIAL PRODUCTS @socialtrav ,#STM2012
  • 3. CORE BUSINESS SPECIAL PRODUCTS @socialtrav ,#STM2012
  • 4. The Hotel Stunning Suites Freshwater Pools Restaurants Stunning Suites Freshwater pools Restaurants Bars Club Wellness Center Beach Wellness Center Beach Club Bars @socialtrav ,#STM2012
  • 5. The Events DJs Concerts Corporate Fashion shows Dj’s concerts Corporate Live Events Events Events Art Exhibitions Live Events Art exhibitions Fashion Shows @socialtrav ,#STM2012
  • 6. Hotel Guests Clubbers & Music Lovers Avant-garde & Trendsetters New Technology Users 20 to 55 year-old guests Average age: 36. 20 to 55 years old guests Internet & Social Media Fans Average age: 36. Internet & Social Media Fans New Technology Users Pioneers & Trendsetters Clubbers & Music Lovers @socialtrav ,#STM2012
  • 7. Technology Pioneers Live Streaming Livestreaming LED Screens Chromotherapy Led screens Chromotherapy UshuaïaUshuaïa APP APP @socialtrav ,#STM2012
  • 8. Facebook Presence: Setting-up Development of RFID & Facebook Presence in 2010 Set-up Launching Sponsoring Analysis Facebook Team Spain & ROI Media Coverage @socialtrav ,#STM2012
  • 9. Facebook Presence: Launching Set-up Launching Sponsoring Analysis & ROI Media Coverage @socialtrav ,#STM2012
  • 10. Facebook Presence: Sponsoring Set-up Launching Sponsoring Analysis & ROI Media Coverage @socialtrav ,#STM2012
  • 11. Facebook Presence: Analysis & ROI Set-up Launching Sponsoring Analysis & ROI Increase of user’s Media engagement Coverage @socialtrav ,#STM2012
  • 12. Facebook Presence: Analysis & ROI Facebook Promotion Revenue Visits of Facebook’s promotion: 7.663 Set-up Total revenue of reservations with promotional code: 78.287 € Reservations with promotional code: 45 Launching Sponsoring Analysis & ROI Media Coverage Production costs: 50.000 € Yearly maintenance: 5.000 € + Ad- Campaigns & Sponsor Stories 30.000 € @socialtrav ,#STM2012
  • 13. Facebook Presence: Media Coverage Set-up Launching Sponsoring Analysis & ROI Media Coverage @socialtrav ,#STM2012
  • 14. What does PayTouch do? You are unique and now your fingerprints will open up a new world of possibilities PAY ACCESS LOYALTY @socialtrav ,#STM2012
  • 15. PayTouch at Ushuaïa @socialtrav ,#STM2012
  • 16. How can you be a member? In Person Enrollment-PC On-line Personal computer connected to PT-terminal https://www.pay-touch.com/signup Includes PayTouch Enroll-PC software Enrollment- Station Exclusive Enrollment Point Allows user self-registration @socialtrav ,#STM2012
  • 17. The social media opportunity @socialtrav ,#STM2012
  • 18. The new PayTouch&Facebook Pods ADDED TECHNOLOGY NEW FEATURES - Post on your Facebook wall HD CAM + Flash light - Take and share pictures - Facebook Places Check-in FB Presence Integration - All with your fingertips… @socialtrav ,#STM2012
  • 21. Paytouch Facebook Pods at the WTM Explore and try this new technology @socialtrav ,#STM2012
  • 22. With thanks to our partners