This document provides information about an assignment for an MBA program. It lists the subject code and name as MU0018 – Change Management and provides 6 questions to answer as part of the assignment. The questions cover topics like Kotter's 8-step change model, the steps in a change management process, approaches to organizational effectiveness, types of organizational culture, behavioral approaches to individual change, and models of change including Kurt Lewin's unfreeze-change-refreeze model and the Burke-Litwin model of organizational performance and change. It directs students to send their semester and specialization details to a email address or call a phone number for fully solved assignments.

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ASSIGNMENT
DRIVE SPRING 2016
PROGRAM MBADS (SEM 4/SEM 6)MBAFLEX/ MBAN2 (SEM 4)
PGDHRMN (SEM 2)
SUBJECT CODE & NAME MU0018 – Change Management
BK ID B1807
Credit and Max. Marks 4 credits; 60 marks
Note – Answer all questions. Kindly note that answers for 10 marks questions should be
approximately of 400 words. Each question is followed by evaluation scheme.
Q1 Describe Kotter’s Eight Step Change Model
Answer : To successfully react to windows of opportunity, regardless of the focus — innovation,
growth,culture,coststructure,technology — anew methodologyof change leadership is required.
Thirtyyearsof researchbyleadershipguruDr.JohnKotterhave proventhat 70% of all major change
effortsin organizations fail. Why do they fail? Because organizations often do not take the holistic
approach required to see the change through.
However, by following the 8-Step Process out
Q2 Explain the various steps at which control takes place in a Change Management Process.
Answer : The change management process is the sequence of steps or activities that a change
management team or project leader would follow to apply change management to a project or
change. Based on Prosci's research of the most effective and commonly applied change, most
change management processes contain the following three phases:
Q.3 What do you mean by Organizational Effectiveness? Explain the approaches involved in
achieving Organizational Effectiveness
Answer : : Organizational effectiveness is the concept of how effective an organization is in
achievingitsgoals.Everyemployeeinacompanycontributestoorganizational effectiveness. Taking

2. intoaccount skills,experience,motivationandrank,some employeesplaya bigger role than others.
These are the people who contribute to the
Q4. Define organizational Culture. Describe briefly about the types of organizational Culture
Answer : By organization culture, we mean, the strategies and attitudes deemed constant, and
prevalentthroughoutthe workforce hierarchy.Differentorganizationsfollowdifferentworkcultures
in their workplace, and culture is what makes a workplace an organization. Here are the various
organizational cultures that define even the minutiae of an aspect in the organization.
The diverse organizational cultures that mold the
Q.5. Explain the Behavioural Approach to Individual Change.
Answer : Behavioural approaches can be used very effectively to teach new skills and to change
behavioursthatare challengingandnotsociallyadaptive.Theyhave gone out of fashion but should
be revived, as the studies discussed here indicate.
Behavioural principlescouldbe appliedeffectivelytochange unwantedandchallenging behaviours.
It was a time of excitement and optimism in the field but somehow, behavioural approaches went
out of favour or perhaps new generations of staff did not
Q6 Write a brief note on the following:
a)Kurt Lewin’s Model of change
Answer:One of the cornerstone modelsforunderstandingorganizational change wasdeveloped by
Kurt Lewinbackinthe 1940s, and still holds true today. His model is known as Unfreeze – Change –
Refreeze,referstothe three-stageprocess of change he describes.Lewin,aphysicistaswell associal
scientist, explained organizational change using
b)Burke-Litwin Model of organizational performance and change
Answer: A Causal Model of Organizational Performance and Change, or the Burke & Litwin Model,
suggestslinkagesthathypothesize how performance is affected by internal and external factors. It
provides a framework to assess organizational and environmental dimensions that are keys to
successful change and it demonstrates
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
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or
call us at : 08263069601