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1. Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
“ help.mbaassignments@gmail.com ”
or
Call us at : 08263069601
(Prefer mailing. Call in emergency )
ASSIGNMENT
DRIVE SUMMER 2014
PROGRAM MBADS (SEM 4/SEM 6)
MBAFLEX/ MBAN2 (SEM 4)
PGDHRMN (SEM 2)
SUBJECT CODE & NAME MU0018 – Change Management
BK ID B1807
Credit and Max. Marks 4 credits; 60 marks
Note – Answer all questions. Kindly note that answers for 10 marks questions should be
approximately of 400 words. Each question is followed by evaluation scheme.
1 Describe Kotter’s Eight Step Change Model
Answer : To successfully react to windows of opportunity, regardless of the focus — innovation,
growth, culture, cost structure, technology — a new methodology of change leadership is required.
Thirty years of research by leadership guru Dr. John Kotter have proven that 70% of all major change
efforts in organizations fail. Why do they fail? Because organizations often do not take the holistic
approach required to see the change through.
However, by following the 8-Step Process outlined by Dr. Kotter, organizations can avoid failure and
become adept at change. By
2 Explain the various steps at which control takes place in a Change Management Process.
Answer : The change management process is the sequence of steps or activities that a change
management team or project leader would follow to apply change management to a project or
change. Based on Prosci's research of the most effective and commonly applied change, most
change management processes contain the following three phases:
Phase 1 - Preparing for change (Preparation, assessment and strategy development)
3 Discuss the various factors affecting the choice of a change Strategy
Answer : Writing a business strategy is an essential aspect of starting and running a business.
Without a clear strategy, it is difficult to set meaningful goals and objectives. In determining your

2. business strategy, a logical analysis of the environment in which you operate will both inform and
influence the outcome. This analysis -- commonly called PESTLE, for political, economic, sociological,
technological, legal and environmental -- paves the way for identifying opportunities and threats,
and effective business planning.
4 What do you mean by Organizational Effectiveness? Explain the approaches involved in
achieving Organizational Effectiveness
Answer : : Organizational effectiveness is the concept of how effective an organization is in
achieving its goals. Every employee in a company contributes to organizational effectiveness. Taking
into account skills, experience, motivation and rank, some employees play a bigger role than others.
These are the people who contribute to the development of organization mainly with their
knowledge.
There are many ways to measure the effectiveness of an organization, which include different
criteria such as productivity, profits, growth, turnover, stability and cohesion. Rational perspectives
focus on the achievement of previously set
5. What do you mean by Change Agent? Describe the characteristics of successful Change Agents.
Answer : Answer : A Change Agent is someone who knows and understands the dynamics that
facilitate or hinder change. Change Agents define, research, plan, build support, and partner with
others to create change. They have the courage and the willingness to do what is best for the
community.
The change agent may be in the form of a consultant who helps the clients find solutions to the
organizational problems. It could also be in the form of a trainer who trains the client to achieve a
set of skills that could be used in bringing about the change for optimal outcomes.
This change agent must have certain
6 Write a brief note on the following:
a)Kolb’s Learning Cycle
Answer : Kolb’s Learning Cycle :
Kolb developed a theory of experiential learning that can give us a useful model by which to develop
our practice. This is called The Kolb Cycle, The Learning Cycle or The Experiential Learning Cycle. The
cycle comprises four different stages of learning from experience and can be entered at any point
but all stages must be
b) Peter Senge’s framework on Organizational Learning
Answer : Peter Senge and the learning organization.
Peter Senge’s vision of a learning organization as a group of people who are continually enhancing
their capabilities to create what they want to create has been deeply influential. We discuss the five
disciplines he sees as central to learning organizations and some issues and questions concerning the
theory and practice of learning organizations.
According to Peter Senge (1990: 3) learning organizations are:
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :

3. “ help.mbaassignments@gmail.com ”
or
Call us at : 08263069601
(Prefer mailing. Call in emergency )