Dear students get fully solved assignments Send your semester & Specialization name to our mail id : help.mbaassignments@gmail.com or call us at : 08263069601

1. Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
help.mbaassignments@gmail.com
or
call us at : 08263069601
ASSIGNMENT
DRIVE FALL
PROGRAM
SUBJECT CODE & NAME
SEMESTER
BK ID
CREDITS
MARKS
2013
MU0018 - CHANGE MANAGEMENT
4
4
60
Note: Answer all questions. Kindly note that answers for 10 marks questions should be
approximately of 400 words. Each question is followed by evaluation scheme.
Q. 1 Define the term ‘organisational transformation’. Discuss the various strategies to manage
transformation in organizations.
Ans : organisational transformation:
Organisational Transformation is a term referring collectively to such activities as reengineering,
redesigning and redefining business systems. The dominant enabling technology in transforming
organization is information and technology. As business model change rapidly in the financial
environment and mergers and acquisition change the face of the organization. So, organization
continually need to
a. A flexible, effective and efficient organization.
b. A customer-centric approach to organizational activities
c. Recognition of current strengths to create a more
Q. 2 Describe Integrative Model for Planned Change.
Ans : Integrative Model for Planned Change:
Integrative Model of Planned Change was developed by Bullock and Batten (1985). It Describes both
organisational states and change processes. The basis for this model is that an organisation exists in
different states at different times.
Planned movement can occur from one state to another.
Understanding of the present state of the organisation and the processes of change required
to move to another state is required.
Q. 3 The key purpose of communication of change is to ensure that the individuals understand
what is going to happen and what is expected from them. Explain some other important needs for

2. communicating change. Also explain the major methods and techniques for communicating
change.
Ans : Needs of communication change :
1. Managing communication to change is a proactive approach, as it correctly assumes that
communication breakdowns cause people to do things that hurt performance.” He then goes on to
describe a relatively traditional mix of communication tactics which enable communicators to deal
with the gap and implement the change.
2. Planning how change will happen is really
Q. 4 What do you mean by resistance to change? Discuss some of the reasons for individual
(employee’s) resistance.
Ans : Resistance to change:
Resistance to change is the act of opposing or struggling with modifications or transformations that
alter the status quo in the workplace. Managing resistance to change is challenging. Resistance to
change can be covert or overt, organized or individual. Employees can realize that they don't like or
want a change and resist publicly and verbally. Or, they can just feel uncomfortable and resist,
sometimes unknowingly, through the actions they
Q. 5 List the types of change management strategies. Explain any two of them.
Answer : Strategies used in change management :
1. Empirical rational :
People are rational and will follow their self-interest — once it is revealed to them. Change is based
on the communication of information and the proffering of incentives.
2. Normative reductive :
People are social beings and will adhere to cultural norms and values. Change is based on redefining
and reinterpreting existing norms and values, and
Q. 6 Write short notes on the following:
a. Change agents
b. Kolb’s Learning Cycle
c. Organisational Learning
Ans : a. Change agents :
A Change Agent is someone who knows and understands the dynamics that facilitate or hinder
change. Change Agents define, research, plan, build support, and partner with others to create
change. They have the courage and the willingness to do what is best for the community.
Some characteristics of change agents are :

3. 1. Clear Vision :
As mentioned above, a “change agent” does not have to be
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
help.mbaassignments@gmail.com
or
call us at : 08263069601