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ASSIGNMENT
DRIVE SPRING 2104
PROGRAM MBADS (SEM 4/SEM 6)
MBAFLEX/ MBAN2 (SEM 4)
PGDHRMN (SEM 2)
SUBJECT CODE & NAME MU0018 – Change Management
BK ID B1807
Credit and Max. Marks 4 credits; 60 marks
Note – Answer all questions. Kindly note that answers for 10 marks questions should be
approximately of 400 words. Each question is followed by evaluation scheme.
1 Discuss the various perspectives of organizational change.
Answer : Perspectives of organizational change :
Significant organizational change occurs, for example, when an organization changes its overall
strategy for success, adds or removes a major section or practice, and/or wants to change the very
nature by which it operates. It also occurs when an organization evolves through various life cycles,
just like people must successfully evolve through life cycles. For
2 Explain the various steps at which control takes place in a Change Management Process
Answer : The change management process is the sequence of steps or activities that a change
management team or project leader would follow to apply change management to a project or
change. Based on Prosci's research of the most effective and commonly applied change, most
change management processes contain the following three phases:
3 Discuss the various factors affecting the choice of a change Strategy
Answer : Writing a business strategy is an essential aspect of starting and running a business.
Without a clear strategy, it is difficult to set meaningful goals and objectives. In determining your
business strategy, a logical analysis of the environment in which you operate will both inform and
influence the outcome. This analysis -- commonly called PESTLE, for political, economic, sociological,
technological, legal and environmental -- paves the

2. 4 What do you mean by Organizational Effectiveness? Explain the approaches involved in
achieving Organizational Effectiveness
Answer : : Organizational effectiveness is the concept of how effective an organization is in
achieving its goals. Every employee in a company contributes to organizational effectiveness. Taking
into account skills, experience, motivation and rank, some employees play a bigger role than others.
These are the people who contribute to the development of organization mainly with their
knowledge.
There are many ways to measure the effectiveness of an organization, which include different
criteria such as productivity, profits, growth, turnover,
5 Define organizational Culture. Describe briefly about the types of organizational Culture
Definition of Culture.
Explaining the various types of organizational culture
Answer : By organization culture, we mean, the strategies and attitudes deemed constant, and
prevalent throughout the workforce hierarchy. Different organizations follow different work cultures
in their workplace, and culture is what makes a workplace an organization. Here are the various
organizational cultures that define even the
6 Write a brief note on the following:
a)Kurt Lewin’s Model of change
Answer : One of the cornerstone models for understanding organizational change was developed by
Kurt Lewin back in the 1940s, and still holds true today. His model is known as Unfreeze – Change –
Refreeze, refers to the three-stage process of change he describes. Lewin, a physicist as well as social
scientist, explained organizational change using the analogy of changing the shape of a block of ice.
b)Burke-Litwin Model of organizational performance and change
Answer : A Causal Model of Organizational Performance and Change, or the Burke & Litwin Model,
suggests linkages that hypothesize how performance is affected by internal and external factors. It
provides a framework to assess organizational and environmental dimensions that are keys to
successful change and it demonstrates how these dimensions should be linked causally to achieve a
change in performance.
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