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Align Staff and Agency to Accelerate Success:
Zenprise and Webmarketing123 SEO/PPC Case Study
Inbound Marketing Summit | June 12, 2012
About Webmarketing123

Providing:
    ›   Search Engine Optimization
    ›   Pay-Per-Click Management
    ›   Social Media Marketing


 Custom KPI-based Scorecards

 Hundreds of Educational Webinars

 Proprietary Attribution Tool

 120+ Clients
About Zenprise

The leader in secure
mobile device management
Zenprise gives IT peace of mind, lets
executives take their businesses mobile, and
makes employees productive while on the go.

     ›   Protects sensitive corporate data
     ›   Shields networks from mobile threats
     ›   Positioned as a leading innovator by Gartner
         and Forrester
     ›   Headquartered in Redwood City, California
     ›   Backed by top VCs (e.g., GreylockPartners,
         Ignite Partners)
Zenprise’s Challenge

Fiercely Competitive Industry
     Web-savvy competitors                Skyrocketing adoption of
     Hotly contested keywords             smartphones and tablets



Small (but mighty!) Marketing Department
     Lacked bandwidth for campaign mgmt
                                                   +
                                           Bring Your Own Device &
                                            Consumerization of IT



                                                   =
     No time or tolerance for delays


Sought an Agency Partner with:
                                             Carpe Diem Mode of
     Metrics-focused track record               Operations
     Ability to move fast and scale
Top Goals


  Increase lead volume
      ― but not at the price of quality

  Improve PPC efficiency
      ― CPL under previous management was not good

  Outrank competition

  Speed up execution
The Webmarketing123 Approach



      Analyze and understand your business



      Establish meaningful KPIs and benchmarks



      Execute, measure results and optimize
The Webmarketing123 Approach



      Analyze and understand your business

     Established relationship with Zenprise to understand their
      business, their customer and initiate spirit of partnership

     Evaluated existing SEO and PPC efforts

     Conducted in-depth keyword and competitor analysis
The Webmarketing123 Approach



      Establish meaningful KPIs and benchmarks

    Collaborated to establish performance benchmarks and
     timelines

    Utilized scorecard to create realistic roadmap
The Webmarketing123 Approach



      Execute, measure results and optimize

     Leveraged domain expertise and strengths of in-house team

     Immediate steps taken in on-page and off-page optimizations
The Webmarketing123 Approach
     and Why This Worked for Zenprise

        Analyze and understand your business
         Don’t skimp here, but leverage in-house strength
         and build agency strength over time.

        Establish meaningful KPIs and benchmarks
         Know how you’re going to be judged. Get early
         wins under your belt and don’t try to boil the ocean.

        Execute, measure results and optimize
         Avoid analysis paralysis and take calculated
         risks when pushing to move faster. Establish search
         as a company-wide endeavor.
Results In
 90 Days
60
SEO    From #17 to #3 on Google
                       1
                       2
152% Increase in
Organic Traffic for    3
Most Important
Keyword
SEO
SEO




      23% Increase         51% increase in
      in Organic Traffic   Non-Branded
                           Organic Traffic
SEO


  66% Increase in                   95% of all
  Number of Keywords                clicks happen
  on Page 1 of Google               on Page 1
                                    (Forrester)




                             15
               13
                    12

      9


      Before        After 60 Days
PPC
             Doubled Conversion Volume
             Cut Cost Per Conversion in Half



Cost Per Conversion




Conversion Volume




      November        December   March         April
5x Improvement in Pipeline Generated
for Every Dollar Invested in SEM




           $     =
                     $

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Zenprise case study : inbound marketing summit

  • 1. Align Staff and Agency to Accelerate Success: Zenprise and Webmarketing123 SEO/PPC Case Study Inbound Marketing Summit | June 12, 2012
  • 2. About Webmarketing123 Providing: › Search Engine Optimization › Pay-Per-Click Management › Social Media Marketing  Custom KPI-based Scorecards  Hundreds of Educational Webinars  Proprietary Attribution Tool  120+ Clients
  • 3. About Zenprise The leader in secure mobile device management Zenprise gives IT peace of mind, lets executives take their businesses mobile, and makes employees productive while on the go. › Protects sensitive corporate data › Shields networks from mobile threats › Positioned as a leading innovator by Gartner and Forrester › Headquartered in Redwood City, California › Backed by top VCs (e.g., GreylockPartners, Ignite Partners)
  • 4. Zenprise’s Challenge Fiercely Competitive Industry  Web-savvy competitors Skyrocketing adoption of  Hotly contested keywords smartphones and tablets Small (but mighty!) Marketing Department  Lacked bandwidth for campaign mgmt + Bring Your Own Device & Consumerization of IT =  No time or tolerance for delays Sought an Agency Partner with: Carpe Diem Mode of  Metrics-focused track record Operations  Ability to move fast and scale
  • 5. Top Goals  Increase lead volume ― but not at the price of quality  Improve PPC efficiency ― CPL under previous management was not good  Outrank competition  Speed up execution
  • 6. The Webmarketing123 Approach Analyze and understand your business Establish meaningful KPIs and benchmarks Execute, measure results and optimize
  • 7. The Webmarketing123 Approach Analyze and understand your business  Established relationship with Zenprise to understand their business, their customer and initiate spirit of partnership  Evaluated existing SEO and PPC efforts  Conducted in-depth keyword and competitor analysis
  • 8. The Webmarketing123 Approach Establish meaningful KPIs and benchmarks  Collaborated to establish performance benchmarks and timelines  Utilized scorecard to create realistic roadmap
  • 9. The Webmarketing123 Approach Execute, measure results and optimize  Leveraged domain expertise and strengths of in-house team  Immediate steps taken in on-page and off-page optimizations
  • 10. The Webmarketing123 Approach and Why This Worked for Zenprise Analyze and understand your business Don’t skimp here, but leverage in-house strength and build agency strength over time. Establish meaningful KPIs and benchmarks Know how you’re going to be judged. Get early wins under your belt and don’t try to boil the ocean. Execute, measure results and optimize Avoid analysis paralysis and take calculated risks when pushing to move faster. Establish search as a company-wide endeavor.
  • 11. Results In 90 Days 60
  • 12. SEO From #17 to #3 on Google 1 2 152% Increase in Organic Traffic for 3 Most Important Keyword
  • 13. SEO SEO 23% Increase 51% increase in in Organic Traffic Non-Branded Organic Traffic
  • 14. SEO 66% Increase in 95% of all Number of Keywords clicks happen on Page 1 of Google on Page 1 (Forrester) 15 13 12 9 Before After 60 Days
  • 15. PPC Doubled Conversion Volume Cut Cost Per Conversion in Half Cost Per Conversion Conversion Volume November December March April
  • 16. 5x Improvement in Pipeline Generated for Every Dollar Invested in SEM $ = $

Editor's Notes

  1. Introductions.
  2. “Paralysis by analysis” “Perfection is not your friend in Silicon Valley”.
  3. (Paul)Analyze and understand your business. (Analysis)Establish meaningful KPIs and benchmarks. (Planning)Execute, measure results and optimize. (Execution)“Immerse ourselves in your business”With Danaher, we found that it’s important to talk to Sales Managers to best understand the voice of the customer… and Product Managers to understand the voice of the Product.
  4. (Paul)Analyze and understand your business. (Analysis)Establish meaningful KPIs and benchmarks. (Planning)Execute, measure results and optimize. (Execution)“Immerse ourselves in your business”With Danaher, we found that it’s important to talk to Sales Managers to best understand the voice of the customer… and Product Managers to understand the voice of the Product.
  5. (Paul)Analyze and understand your business. (Analysis)Establish meaningful KPIs and benchmarks. (Planning)Execute, measure results and optimize. (Execution)“Immerse ourselves in your business”With Danaher, we found that it’s important to talk to Sales Managers to best understand the voice of the customer… and Product Managers to understand the voice of the Product.
  6. Question:What can you tell me about the analysis process, keywords that performed well, how Zenprise decided to allocate their budget to PPC vs organic search?  Answer: Analysis was based on Zenprise subject matter expertise, WM123 research/recommendations which was partially driven from previous campaign data points and insight from website analytics as well as their ability to jump in and understand the business. Budget allocation: from a PPC perspective we worked with WM123 to assess how the existing campaigns were setup, which provided insight into the upside potential as it related to CPL. This allowed us to make assertions about how much we could spend while still achieving the desired CPL. Since PPC allows achievement of results in a quicker timeframe vs. SEO and increasing lead volume is the top goal, a disproportional allocation of our budget was immediately dedicated to PPC in agency fees and media. Now we're constantly trimming the sails to find the best wind. From an SEO perspective we allocated an appropriate amount to do the heavy lifting needed for our targeted keywords and now are working at a steady pace to continually achieve results while not breaking the bank.
  7. (Scott starts)
  8. Slide 13 was easily the most meaningful (rank 17 to 3 for most important keyword) — it was the early win that allowed the team to breath for a second and go after others in a methodical way. After that, the $1 spent to $8 in pipeline creation found on slide 15 is good. We're constantly analyzing our mix and while PPC isn't necessarily the most efficient pipeline generator, it gets high marks because of it's steady drip characteristics and ability to titrate up or down (within reason, of course).
  9. (Scott)Discuss SEO Tactics here:AnalysisIdentified competitors and contested keywordsScorecard assessment Collaborative keyword selectionOff-Page OptimizationInbound Link Building on “Mobile Device Management”Syndicated articles on Publication SitesCreated business listingsOn-Page OptimizationFresh On-Page contentQuick to generate content based on recommendationsPage titles Internal linking HeadersMeta Data: Meta keywords and descriptions
  10. (Scott)Jamie to remove
  11. Month 1, 2, 3, 4
  12. For every dollar invested, we saw 8 dollars in opportunity, and this was the KPI that was most important for us. (Scott)We’re so happy with out results that we’re expanding efforts to UK and already seeing similar results. (Scott)