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21 Ways to get 
More Users 
Actionable Growth Hacking Tactics 
Virtual Assistant@yongfook 
http://beatrixapp.com
Growth Hacking 
ooh social proof!
Disclaimer! 
Based on first hand experience growing a ! 
user-base of 500,000 (1.5 years) at previous company! 
and doing customer acquisition consulting! 
! 
Focus is on users with an explicit ARPU!! 
e.g. SaaS, E-commerce, Gaming...! 
Consumer internet may not be applicable! 
! 
YMMV, don’t tase me bro etc. 
Actionable Growth Hacking Tactics by @yongfook
www.growthhackinghandbook.com 
Now Buy The Book!! 
A handy guide of 100 online 
marketing tactics for your startup, ! 
from quick wins to complex hacks. 
Buy the Book Now
Jon Yongfook! 
Director of Online, Glamour Sales! 
#2 Luxury Flash-Sales Site in Japan! 
US$XX million per year sales! 
Joined at 0, left at ~500,000 members! 
Lived in Japan for 10 years before moving to Singapore! 
! 
Founded recipe portal opensourcefood.com - acquired 2009! 
! 
Founder of http://beatrixapp.com (current)! 
! 
Selected blog posts:! 
http://yongfook.com/negotiation.html! 
http://yongfook.com/enterprise.html! 
http://yongfook.com/your-craft.html 
Actionable Growth Hacking Tactics by @yongfook 
Fuck starbucks.! 
Bootstrappers drink their 
coffee from plastic bags
This is a not a Growth Curve 
Actionable Growth Hacking Tactics by @yongfook
This is a Growth Curve 
Periods of strategic, 
sustainable growth 
Rapid, unsustainable* 
tactical growth 
*perhaps a temporary paid partnership, exploiting some growth 
vector that shuts itself off after a while, or a landing page 
optimization that inexplicably and suddenly stops working magic 
Actionable Growth Hacking Tactics by @yongfook
The 3 Commandments 
Of Growth Hacking 
Knoweth What Thy Customer Wants 
! 
Knoweth Where Thy Customer Resideth 
! 
Knoweth The Language Of Thy Customer 
Actionable Growth Hacking Tactics by @yongfook
Think About & TEST:! 
What’s the language potential customers use to articulate their problem? 
How can I save time?! 
How can I produce better results?! 
How can I look great in front of my peers?! 
How can I never have to do this myself again?! 
How can I earn more money? 
Actionable Growth Hacking Tactics by @yongfook
...and always asketh... 
How Can We 
Automate This? 
Actionable Growth Hacking Tactics by @yongfook
Organic Search 
• AUTOMATE: For every model in your 
database, think about how it can be 
turned into automatic public-facing 
content. ! 
• Remember to put an obvious CTA!! 
• AUTOMATE: Make sure sitemap.xml is 
being generated programmatically and is 
submitted properly to google / bing etc. 
Automatic / Template 
Editorial 
Ex 
There’s a page like this for every country on DirectRooms 
1 
Actionable Growth Hacking Tactics by @yongfook
Organic Search 
• AUTOMATE: Use RICH SNIPPETS. 
Seriously. Not everyone is yet, you have 
the advantage right now. 
1 
(which one would YOU click) 
Actionable Growth Hacking Tactics by @yongfook
• Create shareable content! 
• Top 10 Lists! 
• Useful stuff! 
• PICTURES! (e.g. Boston.com)! 
• Think about content that is useful to your 
customers.! 
• Don’t talk about yourself too much.! 
• AUTOMATE: you can’t automate content 
creation but can you automate idea 
generation? Use google trends / social 
searching to hack yourself a weekly list 
of topics to cover. 
Mr Porter 
Excellent, authoritative and shareable blog content.! 
Their business is e-commerce. 
Ex 
2 Blog Blog Blog 
Actionable Growth Hacking Tactics by @yongfook
3 Guest Post Elsewhere 
• Tech blogs are always looking out for 
good new content. Don’t be afraid to 
reach out if there’s market overlap.! 
• Be proactive - write first, then offer it to a 
blog. If they decline, offer another blog. 
And so on - worst case? Put it on your 
own blog.! 
• SEO value + direct leads! 
• AUTOMATE: same as blogging, cannot 
automate this but can automate idea 
generation. 
Actionable Growth Hacking Tactics by @yongfook
4 Share Your Content 
• Get your content out there - don’t expect 
people to come to it!! 
• Find relevant Subreddits and self 
promote!! 
• Put something awesome on SlideShare! 
• Same goes for Quora, forums, comment 
feeds of related blog posts on other 
blogs - flirt with that line between being 
spammy and being useful.! 
• Master the art of Hacker News!! 
• AUTOMATE: get everyone on the team 
to sign up for buffer and buffer the hell 
out your content each time you post. 
Actionable Growth Hacking Tactics by @yongfook
5 Landing Page Tests 
• AUTOMATE: use tools for this. 
obviously. Google Content Experiments 
(lame) or Visual Website Optimizer 
(quite awesome).! 
• Don’t fuck around testing your design 
too much. Test your language / value 
proposition and CTA.! 
• Preserve Scent! 
• Get Their Email Address (it’s really all 
you actually need)! 
• Don’t let them LEAVE your signup page 
without signing up.! 
• Be ready to test AGAIN in another few 
months - optimizations don’t last forever. 
Groupon 
Ex 
Different graphic assets depending on entry keyword! 
to preserve scent: this search was for “spa coupon” 
Actionable Growth Hacking Tactics by @yongfook
6 Built-in Sharing 
Allow your users to share / like / recommend / EMBED your content! 
AUTOMATE: BUILD SHARING INTO the user journey
7 Distribution Automation 
• AUTOMATE: Retrofit other large 
markets to work with your site in a way 
beneficial to users.! 
• AirBNB / Craigslist! 
• Craigslist actively prohibits this sort of 
thing now but I bet there’s some 
regional incumbent that will be slow 
in closing any loophole you exploit!! 
• Big companies can’t get away with 
this. Do this before you get big. 
Air BNB 
Famously created a “Post to Craigslist” feature 
despite there not being an official API, in order to 
gain initial traction 
Ex 
Actionable Growth Hacking Tactics by @yongfook
8 Social Campaigns 
• “Retweet this to Win!”! 
• Is this really social? not reeeally.! 
• AUTOMATE:! 
• Leverage vanity / curiosity! 
• Give User A some dynamic content 
specific to them (e.g. a horoscope) 
and encourage User A to tweet it. ! 
• User B learns about your company 
via learning something funny about 
User A (their friend). 
Klout 
Ex 
Some (most?) of Klout’s growth is driven through! 
leveraging user vanity and curiosity:! 
1) Vanity of users sharing their high score! 
2) Curiosity of user’s friends to find out their own score 
Actionable Growth Hacking Tactics by @yongfook
9 Seed Supply 
• “Fake it till you make it”! 
• If you’re a marketplace or UGC site, 
seed it with as much content as 
possible. Nobody will stay loyal to an 
empty site.! 
• What content can you use? Creative-commons 
licensed. Fair-use from 
other sites (think: excerpt + link back 
a la Pinterest). Reddit famously 
created fake profiles in the early 
days.! 
• Don’t be shy! Seed Supply.! 
• But uh, don’t keep doing it - real 
customers pay much better than fake 
customers. 
http://arstechnica.com/business/2012/06/reddit-founders-made- 
hundreds-of-fake-profiles-so-site-looked-popular/ 
So the founders made a small addition to the 
submission page, visible only to themselves: in 
addition to the "URL" and "title," there was a "user" 
field. Ohanian and Huffman could make up a login 
in the "user" field, and if it wasn't already registered 
by an actual person, the link would be submitted 
under the ghost profile. "That did two things," said 
Huffman. "It set the tone… and it made the site feel 
alive." 
Actionable Growth Hacking Tactics by @yongfook
10 Forced Virality... 
! 
In 2010 I made a game that at a certain point you ! 
had to invite another person in order to progress! 
...it worked incredibly well and it didn’t piss! 
as many people off as I thought it would.! 
At that middle point in the game, most users were! 
happy to spread the word. 10,000+ users in 2 days.
11 CRM Automation 
• ENGAGEMENT / LOYALTY!! 
• AUTOMATE: add a drip-campaign or 
autoresponder to each user after signup. 
Encourage them to make that first 
interaction / upload / etc.! 
• AUTOMATE: add other email triggers to 
encourage other behaviors:! 
• abandoned cart - remind them!! 
• dormant - poke them!! 
• successfully used your product - get 
their feedback! 
Jeff didn’t reeeeeeeeally send this mail himself 
Actionable Growth Hacking Tactics by @yongfook
12 Influencers 
Recruited over 30 trend-setting (non-celebrity) bloggers! 
and incentivised blog coverage via VIP events and coupons! 
AUTOMATE: Sweeten the relationship with widgets for their blogs 
Actionable Growth Hacking Tactics by @yongfook
• A reliable portion of our monthly 
growth came from paid search! 
• It took me months to learn how to stop 
bleeding money in adsense. There’s a 
learning curve.! 
• AUTOMATE: use the Keyword Tool and 
use the Ad Group Ideas feature - it’s 
bloody useful and saves lots of time. 
Quickly test various keyword groups to 
see which convert the best = learning 
the language of your customers. 
“Singapore Hotels” 
A search for “Singapore Hotels” on Google shows! 
many companies with deep pockets: Agoda, 
booking.com, expedia.com - startups trying to 
compete head to head with these companies in Paid 
Search will simply run out of cash 
Ex 
13 Paid Search 
Actionable Growth Hacking Tactics by @yongfook
14 Remarketing! 
• Advertise to people who’ve visited your 
site already.! 
• CTR can be better, and it makes you 
look like a massive company.! 
• AUTOMATE: stick the remarketing tag 
across your whole site from the very 
beginning! Build the audience so that 
you can advertise to them later. 
Actionable Growth Hacking Tactics by @yongfook
• “Refer a friend and get a $25 coupon!”! 
• Japanese users seemed less 
motivated to refer for cash! 
• Test the incentive, for example “Refer 
5 friends and get free shipping for 3 
months!”! 
• Some incentives work better at 
different stages of the customer 
journey e.g. a newly-activated user / a 
long-term user! 
• AUTOMATE: Remember to test the 
crap out of the HTML email design / 
message itself. Optimize and improve 
your conversion rates. 
Gilt 
All group-buying and private e-commerce sites! 
have an MGM mechanic. It’s a scalable way of ! 
acquiring pre-qualified users - costs will rise! 
linearly with new users acquired 
Ex 
15 Member Get Member 
Actionable Growth Hacking Tactics by @yongfook
16 Get on Hacker News! 
• It’s not a must-have but it’s certainly a 
nice-to-have. HN / Reddit drive a lot of 
traffic.! 
• Write great content for geeks! 
• or create something open source! 
• or ask for genuine feedback:! 
• Show HN: what do you think of our 
startup? 
http://pitchpigeon.com/blog/10-lessons-learned-from-a-successful-hacker-news-launch.html 
Signups for a paid software product! 
launched on Hacker News 
Actionable Growth Hacking Tactics by @yongfook
• An incentivised partner sending you 
targeted prospects is supremely 
valuable! 
• High quality users! 
• Try to negotiate a revenue-share, but be 
prepared for other costs like a revenue 
guarantee or an up-front payment.! 
• In addition to rev-share offer them 
something they can’t already get easily 
e.g. build something for them for free, 
give them data.! 
• AUTOMATE: We put a whole store 
on their site that earned a rev-share, 
that they never had to manage and 
that seamlessly-integrated with the 
rest of their site. 
Ex 
We partnered with a popular fashion destination and 
got banner space, a dedicated page (we put an 
inline-frame store on it), EDMs and more. 
17 Partner Up 
Actionable Growth Hacking Tactics by @yongfook
18 Endorsement 
• Bit of a gamble but can be highly 
effective at getting users! 
• Depends on the size of the blog 
ecosystem but in Japan: 10,000++ 
new users from a single post! 
• User quality varies! 
• Can result in re-blogs, conversations! 
• Real Example: Celebrity A (paid) 
wrote about us, then Celebrity B 
(unpaid) checked us out and wrote 
about us organically and 
enthusiastically as we were selling a 
brand that she loves. We ended up 
getting more users via Celebrity B 
than Celebrity A.! 
• Best to do it in a regulated environment 
where there are guidelines. 
Ex 
Famous bloggers such as Xiaxue are no stranger to 
advertorials. Pick your audience wisely however. 
Actionable Growth Hacking Tactics by @yongfook
19 Be Fast 
• FACT: Loading time affects your 
conversion rate A LOT 
http://blog.kissmetrics.com/loading-time/! 
• Don’t forget to optimize one of the most 
basic parameters out there - site speed! 
• AUTOMATE: your deployment process 
should be combining all your assets into 
as few files as possible, minifying them, 
and serving them from a CDN (with gzip) 
your framework should be doing this for 
you already.! 
• There are more quick wins to be had 
concentrating on static asset serving 
speed than db/code optimization 
Actionable Growth Hacking Tactics by @yongfook
20 Tell The Press 
• The press want / need to know what 
you’re up to!! 
• There’s (about) 10 different occasions 
where you might want to talk to a 
journalist about your startup: 
http://pitchpigeon.com/blog/the-10-types-of- 
startup-press-release.html! 
• AUTOMATE: news wire services have 
some SEO benefit, but you are better off 
sending emails to journalists / 
publishers. Oh there’s an app for that! 
http://pitchpigeon.com 
Actionable Growth Hacking Tactics by @yongfook
21 Find the AHA! Moment 
• Figure out what the AHA! Moment is for 
your service / app! 
• Twitter: found that when users follow 
30+ people, they suddenly “get it” and 
engagement increases! 
• Optimize around getting users to reach 
that goal - make decisions for them, or 
make it as seamless as possible, or 
keep bugging them to do stuff! ! 
• AUTOMATE: Your app *needs* an 
onboarding process (tutorial / wizard 
etc) but don’t just blindly build one - the 
onboarding process should have one 
goal: get users to reach or as near as 
possible to the AHA! Moment as fast and 
with doing as little as possible. Data is 
your friend! 
Twitter now tries very hard during onboarding to get 
people to follow others - using an algorithm to 
increase relevance 
Actionable Growth Hacking Tactics by @yongfook
Horizontal Growth 
Shiny ! 
Report! 
Tool 
Shiny ! 
Report! 
Tool! 
in Japanese 
Shiny ! 
Report! 
Tool! 
in Chinese 
Shiny ! 
Report! 
Tool! 
for Moms 
Shiny ! 
Report! 
Tool! 
for Dogs 
You get to do it all over again for different markets 
Actionable Growth Hacking Tactics by @yongfook
Vertical Growth 
Shiny ! 
Invoicing! 
Tool 
Shiny ! 
Email! 
Tool 
Shiny ! 
Scheduling! 
Tool 
Shiny ! 
Report! 
Tool 
Or across different verticals! 
“Spaceballs the Flamethrower!” 
Actionable Growth Hacking Tactics by @yongfook
www.growthhackinghandbook.com 
Now Buy The Book!! 
A handy guide of 100 online 
marketing tactics for your startup, ! 
from quick wins to complex hacks. 
Buy the Book Now

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21 Actionable Growth Hacking Tactics

  • 1. 21 Ways to get More Users Actionable Growth Hacking Tactics Virtual Assistant@yongfook http://beatrixapp.com
  • 2. Growth Hacking ooh social proof!
  • 3. Disclaimer! Based on first hand experience growing a ! user-base of 500,000 (1.5 years) at previous company! and doing customer acquisition consulting! ! Focus is on users with an explicit ARPU!! e.g. SaaS, E-commerce, Gaming...! Consumer internet may not be applicable! ! YMMV, don’t tase me bro etc. Actionable Growth Hacking Tactics by @yongfook
  • 4. www.growthhackinghandbook.com Now Buy The Book!! A handy guide of 100 online marketing tactics for your startup, ! from quick wins to complex hacks. Buy the Book Now
  • 5. Jon Yongfook! Director of Online, Glamour Sales! #2 Luxury Flash-Sales Site in Japan! US$XX million per year sales! Joined at 0, left at ~500,000 members! Lived in Japan for 10 years before moving to Singapore! ! Founded recipe portal opensourcefood.com - acquired 2009! ! Founder of http://beatrixapp.com (current)! ! Selected blog posts:! http://yongfook.com/negotiation.html! http://yongfook.com/enterprise.html! http://yongfook.com/your-craft.html Actionable Growth Hacking Tactics by @yongfook Fuck starbucks.! Bootstrappers drink their coffee from plastic bags
  • 6. This is a not a Growth Curve Actionable Growth Hacking Tactics by @yongfook
  • 7. This is a Growth Curve Periods of strategic, sustainable growth Rapid, unsustainable* tactical growth *perhaps a temporary paid partnership, exploiting some growth vector that shuts itself off after a while, or a landing page optimization that inexplicably and suddenly stops working magic Actionable Growth Hacking Tactics by @yongfook
  • 8. The 3 Commandments Of Growth Hacking Knoweth What Thy Customer Wants ! Knoweth Where Thy Customer Resideth ! Knoweth The Language Of Thy Customer Actionable Growth Hacking Tactics by @yongfook
  • 9. Think About & TEST:! What’s the language potential customers use to articulate their problem? How can I save time?! How can I produce better results?! How can I look great in front of my peers?! How can I never have to do this myself again?! How can I earn more money? Actionable Growth Hacking Tactics by @yongfook
  • 10. ...and always asketh... How Can We Automate This? Actionable Growth Hacking Tactics by @yongfook
  • 11. Organic Search • AUTOMATE: For every model in your database, think about how it can be turned into automatic public-facing content. ! • Remember to put an obvious CTA!! • AUTOMATE: Make sure sitemap.xml is being generated programmatically and is submitted properly to google / bing etc. Automatic / Template Editorial Ex There’s a page like this for every country on DirectRooms 1 Actionable Growth Hacking Tactics by @yongfook
  • 12. Organic Search • AUTOMATE: Use RICH SNIPPETS. Seriously. Not everyone is yet, you have the advantage right now. 1 (which one would YOU click) Actionable Growth Hacking Tactics by @yongfook
  • 13. • Create shareable content! • Top 10 Lists! • Useful stuff! • PICTURES! (e.g. Boston.com)! • Think about content that is useful to your customers.! • Don’t talk about yourself too much.! • AUTOMATE: you can’t automate content creation but can you automate idea generation? Use google trends / social searching to hack yourself a weekly list of topics to cover. Mr Porter Excellent, authoritative and shareable blog content.! Their business is e-commerce. Ex 2 Blog Blog Blog Actionable Growth Hacking Tactics by @yongfook
  • 14. 3 Guest Post Elsewhere • Tech blogs are always looking out for good new content. Don’t be afraid to reach out if there’s market overlap.! • Be proactive - write first, then offer it to a blog. If they decline, offer another blog. And so on - worst case? Put it on your own blog.! • SEO value + direct leads! • AUTOMATE: same as blogging, cannot automate this but can automate idea generation. Actionable Growth Hacking Tactics by @yongfook
  • 15. 4 Share Your Content • Get your content out there - don’t expect people to come to it!! • Find relevant Subreddits and self promote!! • Put something awesome on SlideShare! • Same goes for Quora, forums, comment feeds of related blog posts on other blogs - flirt with that line between being spammy and being useful.! • Master the art of Hacker News!! • AUTOMATE: get everyone on the team to sign up for buffer and buffer the hell out your content each time you post. Actionable Growth Hacking Tactics by @yongfook
  • 16. 5 Landing Page Tests • AUTOMATE: use tools for this. obviously. Google Content Experiments (lame) or Visual Website Optimizer (quite awesome).! • Don’t fuck around testing your design too much. Test your language / value proposition and CTA.! • Preserve Scent! • Get Their Email Address (it’s really all you actually need)! • Don’t let them LEAVE your signup page without signing up.! • Be ready to test AGAIN in another few months - optimizations don’t last forever. Groupon Ex Different graphic assets depending on entry keyword! to preserve scent: this search was for “spa coupon” Actionable Growth Hacking Tactics by @yongfook
  • 17. 6 Built-in Sharing Allow your users to share / like / recommend / EMBED your content! AUTOMATE: BUILD SHARING INTO the user journey
  • 18. 7 Distribution Automation • AUTOMATE: Retrofit other large markets to work with your site in a way beneficial to users.! • AirBNB / Craigslist! • Craigslist actively prohibits this sort of thing now but I bet there’s some regional incumbent that will be slow in closing any loophole you exploit!! • Big companies can’t get away with this. Do this before you get big. Air BNB Famously created a “Post to Craigslist” feature despite there not being an official API, in order to gain initial traction Ex Actionable Growth Hacking Tactics by @yongfook
  • 19. 8 Social Campaigns • “Retweet this to Win!”! • Is this really social? not reeeally.! • AUTOMATE:! • Leverage vanity / curiosity! • Give User A some dynamic content specific to them (e.g. a horoscope) and encourage User A to tweet it. ! • User B learns about your company via learning something funny about User A (their friend). Klout Ex Some (most?) of Klout’s growth is driven through! leveraging user vanity and curiosity:! 1) Vanity of users sharing their high score! 2) Curiosity of user’s friends to find out their own score Actionable Growth Hacking Tactics by @yongfook
  • 20. 9 Seed Supply • “Fake it till you make it”! • If you’re a marketplace or UGC site, seed it with as much content as possible. Nobody will stay loyal to an empty site.! • What content can you use? Creative-commons licensed. Fair-use from other sites (think: excerpt + link back a la Pinterest). Reddit famously created fake profiles in the early days.! • Don’t be shy! Seed Supply.! • But uh, don’t keep doing it - real customers pay much better than fake customers. http://arstechnica.com/business/2012/06/reddit-founders-made- hundreds-of-fake-profiles-so-site-looked-popular/ So the founders made a small addition to the submission page, visible only to themselves: in addition to the "URL" and "title," there was a "user" field. Ohanian and Huffman could make up a login in the "user" field, and if it wasn't already registered by an actual person, the link would be submitted under the ghost profile. "That did two things," said Huffman. "It set the tone… and it made the site feel alive." Actionable Growth Hacking Tactics by @yongfook
  • 21. 10 Forced Virality... ! In 2010 I made a game that at a certain point you ! had to invite another person in order to progress! ...it worked incredibly well and it didn’t piss! as many people off as I thought it would.! At that middle point in the game, most users were! happy to spread the word. 10,000+ users in 2 days.
  • 22. 11 CRM Automation • ENGAGEMENT / LOYALTY!! • AUTOMATE: add a drip-campaign or autoresponder to each user after signup. Encourage them to make that first interaction / upload / etc.! • AUTOMATE: add other email triggers to encourage other behaviors:! • abandoned cart - remind them!! • dormant - poke them!! • successfully used your product - get their feedback! Jeff didn’t reeeeeeeeally send this mail himself Actionable Growth Hacking Tactics by @yongfook
  • 23. 12 Influencers Recruited over 30 trend-setting (non-celebrity) bloggers! and incentivised blog coverage via VIP events and coupons! AUTOMATE: Sweeten the relationship with widgets for their blogs Actionable Growth Hacking Tactics by @yongfook
  • 24. • A reliable portion of our monthly growth came from paid search! • It took me months to learn how to stop bleeding money in adsense. There’s a learning curve.! • AUTOMATE: use the Keyword Tool and use the Ad Group Ideas feature - it’s bloody useful and saves lots of time. Quickly test various keyword groups to see which convert the best = learning the language of your customers. “Singapore Hotels” A search for “Singapore Hotels” on Google shows! many companies with deep pockets: Agoda, booking.com, expedia.com - startups trying to compete head to head with these companies in Paid Search will simply run out of cash Ex 13 Paid Search Actionable Growth Hacking Tactics by @yongfook
  • 25. 14 Remarketing! • Advertise to people who’ve visited your site already.! • CTR can be better, and it makes you look like a massive company.! • AUTOMATE: stick the remarketing tag across your whole site from the very beginning! Build the audience so that you can advertise to them later. Actionable Growth Hacking Tactics by @yongfook
  • 26. • “Refer a friend and get a $25 coupon!”! • Japanese users seemed less motivated to refer for cash! • Test the incentive, for example “Refer 5 friends and get free shipping for 3 months!”! • Some incentives work better at different stages of the customer journey e.g. a newly-activated user / a long-term user! • AUTOMATE: Remember to test the crap out of the HTML email design / message itself. Optimize and improve your conversion rates. Gilt All group-buying and private e-commerce sites! have an MGM mechanic. It’s a scalable way of ! acquiring pre-qualified users - costs will rise! linearly with new users acquired Ex 15 Member Get Member Actionable Growth Hacking Tactics by @yongfook
  • 27. 16 Get on Hacker News! • It’s not a must-have but it’s certainly a nice-to-have. HN / Reddit drive a lot of traffic.! • Write great content for geeks! • or create something open source! • or ask for genuine feedback:! • Show HN: what do you think of our startup? http://pitchpigeon.com/blog/10-lessons-learned-from-a-successful-hacker-news-launch.html Signups for a paid software product! launched on Hacker News Actionable Growth Hacking Tactics by @yongfook
  • 28. • An incentivised partner sending you targeted prospects is supremely valuable! • High quality users! • Try to negotiate a revenue-share, but be prepared for other costs like a revenue guarantee or an up-front payment.! • In addition to rev-share offer them something they can’t already get easily e.g. build something for them for free, give them data.! • AUTOMATE: We put a whole store on their site that earned a rev-share, that they never had to manage and that seamlessly-integrated with the rest of their site. Ex We partnered with a popular fashion destination and got banner space, a dedicated page (we put an inline-frame store on it), EDMs and more. 17 Partner Up Actionable Growth Hacking Tactics by @yongfook
  • 29. 18 Endorsement • Bit of a gamble but can be highly effective at getting users! • Depends on the size of the blog ecosystem but in Japan: 10,000++ new users from a single post! • User quality varies! • Can result in re-blogs, conversations! • Real Example: Celebrity A (paid) wrote about us, then Celebrity B (unpaid) checked us out and wrote about us organically and enthusiastically as we were selling a brand that she loves. We ended up getting more users via Celebrity B than Celebrity A.! • Best to do it in a regulated environment where there are guidelines. Ex Famous bloggers such as Xiaxue are no stranger to advertorials. Pick your audience wisely however. Actionable Growth Hacking Tactics by @yongfook
  • 30. 19 Be Fast • FACT: Loading time affects your conversion rate A LOT http://blog.kissmetrics.com/loading-time/! • Don’t forget to optimize one of the most basic parameters out there - site speed! • AUTOMATE: your deployment process should be combining all your assets into as few files as possible, minifying them, and serving them from a CDN (with gzip) your framework should be doing this for you already.! • There are more quick wins to be had concentrating on static asset serving speed than db/code optimization Actionable Growth Hacking Tactics by @yongfook
  • 31. 20 Tell The Press • The press want / need to know what you’re up to!! • There’s (about) 10 different occasions where you might want to talk to a journalist about your startup: http://pitchpigeon.com/blog/the-10-types-of- startup-press-release.html! • AUTOMATE: news wire services have some SEO benefit, but you are better off sending emails to journalists / publishers. Oh there’s an app for that! http://pitchpigeon.com Actionable Growth Hacking Tactics by @yongfook
  • 32. 21 Find the AHA! Moment • Figure out what the AHA! Moment is for your service / app! • Twitter: found that when users follow 30+ people, they suddenly “get it” and engagement increases! • Optimize around getting users to reach that goal - make decisions for them, or make it as seamless as possible, or keep bugging them to do stuff! ! • AUTOMATE: Your app *needs* an onboarding process (tutorial / wizard etc) but don’t just blindly build one - the onboarding process should have one goal: get users to reach or as near as possible to the AHA! Moment as fast and with doing as little as possible. Data is your friend! Twitter now tries very hard during onboarding to get people to follow others - using an algorithm to increase relevance Actionable Growth Hacking Tactics by @yongfook
  • 33. Horizontal Growth Shiny ! Report! Tool Shiny ! Report! Tool! in Japanese Shiny ! Report! Tool! in Chinese Shiny ! Report! Tool! for Moms Shiny ! Report! Tool! for Dogs You get to do it all over again for different markets Actionable Growth Hacking Tactics by @yongfook
  • 34. Vertical Growth Shiny ! Invoicing! Tool Shiny ! Email! Tool Shiny ! Scheduling! Tool Shiny ! Report! Tool Or across different verticals! “Spaceballs the Flamethrower!” Actionable Growth Hacking Tactics by @yongfook
  • 35. www.growthhackinghandbook.com Now Buy The Book!! A handy guide of 100 online marketing tactics for your startup, ! from quick wins to complex hacks. Buy the Book Now