Offering for IT simplification and cost reduction; with information for existing and prospective Director clients, platform specific capabilities and Tivoli integration.
Data Driven Strategy Analytics Technology Approach CorporateSlideTeam
"You can download this product from SlideTeam.net"
This complete deck can be used to present to your team. It has PPT slides on various topics highlighting all the core areas of your business needs. This complete deck focuses on Data Driven Strategy Analytics Technology Approach Corporate and has professionally designed templates with suitable visuals and appropriate content. This deck consists of total of thirteen slides. All the slides are completely customizable for your convenience. You can change the colour, text and font size of these templates. You can add or delete the content if needed. Get access to this professionally designed complete presentation by clicking the download button below. https://bit.ly/3G9zug3
DMAIC Process Map For Business ImprovementSlideTeam
“You can download this product from SlideTeam.net”
Presenting this set of slides with name DMAIC Process Map For Business Improvement. The topics discussed in these slides are Define, Measure, Analyse, Improve, Control. This is a completely editable PowerPoint presentation and is available for immediate download. Download now and impress your audience. https://bit.ly/3nwhchh
People Process Technology PowerPoint Presentation SlidesSlideTeam
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Agile Marketing Process Manifesto And Team Structure PowerPoint presentation ...SlideTeam
This PPT deck displays thirtythree slides with in depth research. Our topic oriented Agile Marketing Process Manifesto And Team Structure Power Point Presentation Slides presentation deck is a helpful tool to plan, prepare, document and analyse the topic with a clear approach. We provide a ready to use deck with all sorts of relevant topics subtopics templates, charts and graphs, overviews, analysis templates. Outline all the important aspects without any hassle. It showcases of all kind of editable templates infographs for an inclusive and comprehensive Agile Marketing Process Manifesto And Team Structure Power Point Presentation Slides presentation. Professionals, managers, individual and team involved in any company organization from any field can use them as per requirement.
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Business Plan Proposal Powerpoint Presentation SlidesSlideTeam
“You can download this product from SlideTeam.net”
To increase the chances of success, it is important to design a full-fledged business plan. When you are about to start a new venture and further diversify your business, you need advanced ideas or concepts to reach out to more customers. Conducting market planning to explore the market size and customer segments is the first step towards reaching your business goal. If you want to engage more audience members, you should create a proper marketing & sales strategy. By using the readymade proposals, you can choose the best service providers that prepare the initial design phase for your business plan. Understand your client’s upcoming business structures and goals and provide them with a proper solution with the help of our Business Plan Proposal PowerPoint Presentation Slides. You can show how you conduct an in-depth market analysis to determine the market’s size and value. In this template, you can develop an outline of an organizational structure containing details of human resources required for your client’s business. Take advantage of this outwardly engaging business plan proposal presentation template to prepare a detailed description of the funds required for multiple business activities. Included here are high-quality icons and graphics to make your proposal even more impactful. You can showcase your proposed plan of actions that consists of research, economic & industry analysis, review & approval, and strategic recommendations. Define the scope of services clearly like market analysis, financial plan, workforce plan, competitive analysis, and marketing & sales plan. You can describe how you procure funds for your client’s business ventures through banks and financial institutions. Use this eye-catching business plan proposal PPT slide to outline the roles and responsibilities of various job positions and help your clients increase their manpower. Download our ready-to-use business plan proposal PowerPoint presentation template and prepare strategies to overcome the client’s market entry barriers. https://bit.ly/3DeWVTo
Data Driven Strategy Analytics Technology Approach CorporateSlideTeam
"You can download this product from SlideTeam.net"
This complete deck can be used to present to your team. It has PPT slides on various topics highlighting all the core areas of your business needs. This complete deck focuses on Data Driven Strategy Analytics Technology Approach Corporate and has professionally designed templates with suitable visuals and appropriate content. This deck consists of total of thirteen slides. All the slides are completely customizable for your convenience. You can change the colour, text and font size of these templates. You can add or delete the content if needed. Get access to this professionally designed complete presentation by clicking the download button below. https://bit.ly/3G9zug3
DMAIC Process Map For Business ImprovementSlideTeam
“You can download this product from SlideTeam.net”
Presenting this set of slides with name DMAIC Process Map For Business Improvement. The topics discussed in these slides are Define, Measure, Analyse, Improve, Control. This is a completely editable PowerPoint presentation and is available for immediate download. Download now and impress your audience. https://bit.ly/3nwhchh
People Process Technology PowerPoint Presentation SlidesSlideTeam
Presenting this set of slides with name - People Process Technology PowerPoint Presentation Slides. It covers all the important concepts and has relevant templates which cater to your business needs. This complete deck has PPT slides on People Process Technology PowerPoint Presentation Slides with well suited graphics and subject driven content. This deck consists of total of twenty two slides. All templates are completely editable for your convenience. You can change the colour, text and font size of these slides. You can add or delete the content as per your requirement. Get access to this professionally designed complete deck presentation by clicking the download button below.
Agile Marketing Process Manifesto And Team Structure PowerPoint presentation ...SlideTeam
This PPT deck displays thirtythree slides with in depth research. Our topic oriented Agile Marketing Process Manifesto And Team Structure Power Point Presentation Slides presentation deck is a helpful tool to plan, prepare, document and analyse the topic with a clear approach. We provide a ready to use deck with all sorts of relevant topics subtopics templates, charts and graphs, overviews, analysis templates. Outline all the important aspects without any hassle. It showcases of all kind of editable templates infographs for an inclusive and comprehensive Agile Marketing Process Manifesto And Team Structure Power Point Presentation Slides presentation. Professionals, managers, individual and team involved in any company organization from any field can use them as per requirement.
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Business Plan Proposal Powerpoint Presentation SlidesSlideTeam
“You can download this product from SlideTeam.net”
To increase the chances of success, it is important to design a full-fledged business plan. When you are about to start a new venture and further diversify your business, you need advanced ideas or concepts to reach out to more customers. Conducting market planning to explore the market size and customer segments is the first step towards reaching your business goal. If you want to engage more audience members, you should create a proper marketing & sales strategy. By using the readymade proposals, you can choose the best service providers that prepare the initial design phase for your business plan. Understand your client’s upcoming business structures and goals and provide them with a proper solution with the help of our Business Plan Proposal PowerPoint Presentation Slides. You can show how you conduct an in-depth market analysis to determine the market’s size and value. In this template, you can develop an outline of an organizational structure containing details of human resources required for your client’s business. Take advantage of this outwardly engaging business plan proposal presentation template to prepare a detailed description of the funds required for multiple business activities. Included here are high-quality icons and graphics to make your proposal even more impactful. You can showcase your proposed plan of actions that consists of research, economic & industry analysis, review & approval, and strategic recommendations. Define the scope of services clearly like market analysis, financial plan, workforce plan, competitive analysis, and marketing & sales plan. You can describe how you procure funds for your client’s business ventures through banks and financial institutions. Use this eye-catching business plan proposal PPT slide to outline the roles and responsibilities of various job positions and help your clients increase their manpower. Download our ready-to-use business plan proposal PowerPoint presentation template and prepare strategies to overcome the client’s market entry barriers. https://bit.ly/3DeWVTo
Use content-ready Procurement PowerPoint Presentation Slides to execute the process of acquiring goods and services from an external source via tendering. Meet customers & stakeholders demands, analyse processes, optimize strategies and ultimately reduce procurement costs. Incorporate professionally designed procurement PowerPoint PPT templates to transform your business which bring you benefits. This deck comprises of templates such as procurement strategy structure, procurement steps, procurement workflow process, procurement strategy, approach to procurement, formulating procurement strategy, creating procurement strategy, and more. Use this presentation for purchase planning, value analysis, financing, price negotiation, inventory control and stores, standards determination, etc. These procurement PowerPoint templates are completely customizable. Edit color, text, icon and font size as per your requirement. Add or remove content, if needed. Grab ready-to-use procurement PowerPoint complete presentation to go step by step process of acquiring goods and services from external suppliers. Good expression is guaranteed with our Procurement Powerpoint Presentation Slides. Communication becomes explicitly clear.
Customer Success Model PowerPoint Presentation Slides SlideTeam
Measure customer success using Customer Success Model PowerPoint Presentation Slides. Make sure customers achieve their desired outcomes while using your products and services. Evaluate customer satisfaction by adding these relevant customer success model complete presentation slideshow. This content-ready customer success model presentation comprises of topics such as customer segmentation, customer success cycle, customer success maturity model, pillars of customer success, and more. Analyse your customer service strategy to increase upsell opportunities. Add customer success PowerPoint templates to manage the relationship between a vendor and its customers. These templates are completely customizable. You can edit the color, text, icon and font size as per your need. Download customer success model complete presentation to satisfy the customers’ requirements which in turn improves the customer lifecycle value for the company. Our Customer Success Model Powerpoint Presentation Slides enable a glocal approach. They allow close contact with customers anywhere.
Employee Performance Plan PowerPoint Presentation Slides SlideTeam
Presenting this set of slides with name - Employee Performance Plan PowerPoint Presentation Slides. We bring to you to the point topic specific slides with apt research and understanding. Putting forth our PPT deck comprises of twenty nine slides. Our tailor made Employee Performance Plan PowerPoint Presentation Slides editable deck assists planners to segment and expound the topic with brevity. The advantageous slides on Employee Performance Plan PowerPoint Presentation Slides is braced with multiple charts and graphs, overviews, analysis templates agenda slides etc. to help boost important aspects of your presentation. Highlight all sorts of related usable templates for important considerations. Our deck finds applicability amongst all kinds of professionals, managers, individuals, temporary permanent teams involved in any company organization from any field.
Boost CSM Productivity with Customer Success PlaybooksBluenose Analytics
Learn how DoubleDutch uses Customer Success Playbooks to grow and scale an international Customer Success team for a wide array of notable brands ranging from SMBs to Fortune 500 companies.
This webinar features Aaron Lapierre, Director of Customer Success, and Sendhil Jayachandran, Head of Product Marketing at Bluenose.
The recording can be found at https://www.youtube.com/watch?v=NzShCOJTp50
For more info on Bluenose, visit http://www.bluenose.com
How to Build an End-to-End Process for Defining and Delivering on OutcomesGainsight
When Customer Success has a limited scope at a company, it likewise limits the scope of the outcomes that company can consistently deliver. If the Customer Success begins after onboarding and ends before renewal, what sort of effect can your CSM efforts have on customer outcomes? It's absolutely critical that your success planning strategy encompass the whole lifecycle—end-to-end. And that's just for starters. In this session, you'll learn best-practices methods for understanding customer goals, defining them in concrete terms, and building a scalable strategy to deliver on them.
How Slack Drives Change Management, a Totango webinarTotango
Change is hard, particularly when you are changing the behavior of employees. But Slack has done an unbelievable job in changing the way people work - making it really easy to communicate and collaborate in real time. They have grown to over 6 million daily active users in a few short years since inception. What's their secret?
Rav Dhaliwal, Slack's EMEA Head of Customer Success, gives an encore presentation from Customer Success Summit 2017.
Being the 3rd customer success team member ever hired at Slack, Rav will share Slack's winning approach to driving change and growing adoption. Their method involves 4 phases that are designed to ultimately support a new way of working.
Do you have a product or service that requires change management? Or are you simply impressed by Slack's remarkable growth? Download the webinar presentation and watch the replay!
This complete deck is oriented to make sure you do not lag in your presentations. Our creatively crafted slides come with apt research and planning. This exclusive deck with fourtee slides is here to help you to strategize, plan, analyse, or segment the topic with clear understanding and apprehension. Utilize ready to use presentation slides on Aop Power Point Presentation Slides with all sorts of editable templates, charts and graphs, overviews, analysis templates. It is usable for marking important decisions and covering critical issues. Display and present all possible kinds of underlying nuances, progress factors for an all inclusive presentation for the teams. This presentation deck can be used by all professionals, managers, individuals, internal external teams involved in any company organization.
This complete deck covers various topics and highlights important concepts. It has PPT slides which cater to your business needs. This complete deck presentation emphasizes Performance Metric PowerPoint Presentation Slides and has templates with professional background images and relevant content. This deck consists of total of nineteen slides. Our designers have created customizable templates, keeping your convenience in mind. You can edit the colour, text and font size with ease. Not just this, you can also add or delete the content if needed. Get access to this fully editable complete presentation by clicking the download button below. https://bit.ly/30vqr7C
This complete deck can be used to present to your team. It has PPT slides on various topics highlighting all the core areas of your business needs. This complete deck focuses on Analytics Roadmap Developing Management Platform Automation Framework Technological Business and has professionally designed templates with suitable visuals and appropriate content. This deck consists of total of twelve slides. All the slides are completely customizable for your convenience. You can change the colour, text and font size of these templates. You can add or delete the content if needed. Get access to this professionally designed complete presentation by clicking the download button below. https://bit.ly/2H0jHXR
Showcase sales objectives and strategies to your sales team using professionally designed content-ready Sales Playbook PowerPoint Presentation Slides. Let your sales team learn the nitty gritty of marketing and sales techniques. Enhance their marketing skills with the help of sales playbook PPT templates. Train salespeople about the methodologies, customer’s buying behavior and process, engagement experience and so on. This sales playbook PowerPoint presentation slideshow will teach your team the ways to clinch the deal. It has innovatively designed PowerPoint templates such as our customers, ideal customer profile, value proposition, customer journey mapping, buying/ sales process and content & sales tools. This complete presentation is customizable. You can make changes to the templates as per your convenience. Edit color, text, icon and font size as per your need. Add or delete content from the templates if needed. Download this easy-to-understand sales playbook PowerPoint presentation to improve sales. Cut down the anticipation with our Sales Playbook Powerpoint Presentation Slides. Get it completed before expected.
Key Process Management Business Framework Innovation ImprovementSlideTeam
This complete deck covers various topics and highlights important concepts. It has PPT slides which cater to your business needs. This complete deck presentation emphasizes Key Process Management Business Framework Innovation Improvement and has templates with professional background images and relevant content. This deck consists of total of twelve slides. Our designers have created customizable templates, keeping your convenience in mind. You can edit the colour, text and font size with ease. Not just this, you can also add or delete the content if needed. Get access to this fully editable complete presentation by clicking the download button below. https://bit.ly/2ReiGRn
It covers all the important concepts and has relevant templates which cater to your business needs. This complete deck has PPT slides on Engagement Summary PowerPoint Presentation Slides with well suited graphics and subject driven content. This deck consists of total of thirty slides. All templates are completely editable for your convenience. You can change the colour, text and font size of these slides. You can add or delete the content as per your requirement. Get access to this professionally designed complete deck presentation by clicking the download button below. https://bit.ly/2YpZZtj
Managing a Fast Growing Customer Success Team Amity
The abilities of your team expand as your SaaS business grows, but managing a fast-growing team has many challenges. More people means more processes to implement, more metrics to monitor, and more efforts to coordinate. There are many things you can start doing right now to deal with these challenges, set up for long-term success, and ensure your team is well managed every step of the way.
Create an investment plan with our content ready Portfolio Management Powerpoint Presentation Slides. The topic-specific asset allocation management presentation deck has various content ready PPT slides such as introduction to investments, objectives of portfolio management, types of investment, market scenario overview investment instruments, securities portfolio, analysis and valuation of equity securities, industry analysis PESTEL, SWOT analysis, discounted cash flow method, financial statement analysis, company cash flow statement, investment in special situations, fixed income and leveraged securities, bond valuation system, reinvestment risk table, type of convertible securities, options analysis, warrants summarization overview, derivative products, put and call options, stock index futures and options, stock indexes comparison table, broaden the investment perspective, international security market highlights, global market trends, mutual funds investment criteria overview, investment in real estate, diversified real estate classification, KPIs and dashboards, etc. Download the professionally designed investment analysis & portfolio management PowerPoint complete deck for portfolio risk and return analysis. Our Portfolio Management Powerpoint Presentation Slides team are like a bunch of cowboys. They enjoy being fast off the draw. https://bit.ly/3yk8C93
Need to present your business conversion strategy, our content ready Customer Acquisition PowerPoint Presentation Slides can help you out. Consumer acquisitions is the process of convincing the consumer to buy your product or service, keeping this in mind our team have designed this customer retention strategy complete deck which includes professional slides like segmentation and targeting, market sizing, target prospects, understanding consumer needs, acquisition strategies, demand creation strategy, sales force automation, sales funnel, consumer lifecycle, user lead framework, lead generation strategy, lead nurturing lifecycle, lead scoring, lead conversion process, acquisition channels/tools, cost by channel, client referrals, etc. Acquiring new customer is part of marketing process so it also covers PPT slides on marketing as well such as social media marketing, marketing campaigns and promotions, marketing reach by channels, marketing roadmap, word of mouth marketing, marketing growth strategy, idea acquisition cost model, customer retention strategies, benefits and impacts, customer loyalty lifecycle, loyalty program dashboard, customer satisfaction and feedback, key metrics, Ansoff matrix for growth strategy, etc. Download this customer lifecycle PPT design to boost your business sales. Our Customer Acquisition PowerPoint Presentation Slides are like a backpack. They contain all the essentials.
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Strategy Mapping PowerPoint Presentation Slides is a custom virtual solution for management teams from all domains. This graphically-rich balanced scorecard methodology PowerPoint template deck assists you in strategy mapping. Represent strategic management goals with the help of the cutting-edge design of this PPT theme. Insightful data visuals make bland info interesting. This presentation piques the attention of the viewer allowing him to develop a deeper understanding of the subject. Employ flowcharts, dashboards, and other diagrams to add a visual layer in your balanced strategy planning PowerPoint presentation. Elucidate the essentials of effective BSC strategic planning. Convey the need, perspectives, and implementation of the BSC management technique. Further, this PowerPoint deck features easy-to-understand balanced scorecard strategy map representation. Consolidate scorecards department-wise. Use our professionally crafted PPT templates to highlight the BSC execution framework. Smash the download button on this business performance management PowerPoint theme to build a methodical and informative presentation within moments. Our Strategy Mapping PowerPoint Presentation Slides are explicit and effective. They combine clarity and concise expression. https://bit.ly/3992qXK
Talkback is a web based Customer Feedback Management Solution. It consists of taking feedback on touch screen devices rather than traditional pen and paper method enhancing customer experience. The system gives flexibility of managing and monitoring customer experience across multiple outlets from a centralized place. The system is very simple to use and designed to take care of the need of large organizations which require a centralized system to manage and decentralized system to connect customers with local management team. Its high end business analytic tool also helps management with a plethora of reports which helps give deep insight into the working of business and helps to take decisions for further improvements. For more details visit www.orizin.net or mail us at sales@orizin.net for any requirement.
Use content-ready Procurement PowerPoint Presentation Slides to execute the process of acquiring goods and services from an external source via tendering. Meet customers & stakeholders demands, analyse processes, optimize strategies and ultimately reduce procurement costs. Incorporate professionally designed procurement PowerPoint PPT templates to transform your business which bring you benefits. This deck comprises of templates such as procurement strategy structure, procurement steps, procurement workflow process, procurement strategy, approach to procurement, formulating procurement strategy, creating procurement strategy, and more. Use this presentation for purchase planning, value analysis, financing, price negotiation, inventory control and stores, standards determination, etc. These procurement PowerPoint templates are completely customizable. Edit color, text, icon and font size as per your requirement. Add or remove content, if needed. Grab ready-to-use procurement PowerPoint complete presentation to go step by step process of acquiring goods and services from external suppliers. Good expression is guaranteed with our Procurement Powerpoint Presentation Slides. Communication becomes explicitly clear.
Customer Success Model PowerPoint Presentation Slides SlideTeam
Measure customer success using Customer Success Model PowerPoint Presentation Slides. Make sure customers achieve their desired outcomes while using your products and services. Evaluate customer satisfaction by adding these relevant customer success model complete presentation slideshow. This content-ready customer success model presentation comprises of topics such as customer segmentation, customer success cycle, customer success maturity model, pillars of customer success, and more. Analyse your customer service strategy to increase upsell opportunities. Add customer success PowerPoint templates to manage the relationship between a vendor and its customers. These templates are completely customizable. You can edit the color, text, icon and font size as per your need. Download customer success model complete presentation to satisfy the customers’ requirements which in turn improves the customer lifecycle value for the company. Our Customer Success Model Powerpoint Presentation Slides enable a glocal approach. They allow close contact with customers anywhere.
Employee Performance Plan PowerPoint Presentation Slides SlideTeam
Presenting this set of slides with name - Employee Performance Plan PowerPoint Presentation Slides. We bring to you to the point topic specific slides with apt research and understanding. Putting forth our PPT deck comprises of twenty nine slides. Our tailor made Employee Performance Plan PowerPoint Presentation Slides editable deck assists planners to segment and expound the topic with brevity. The advantageous slides on Employee Performance Plan PowerPoint Presentation Slides is braced with multiple charts and graphs, overviews, analysis templates agenda slides etc. to help boost important aspects of your presentation. Highlight all sorts of related usable templates for important considerations. Our deck finds applicability amongst all kinds of professionals, managers, individuals, temporary permanent teams involved in any company organization from any field.
Boost CSM Productivity with Customer Success PlaybooksBluenose Analytics
Learn how DoubleDutch uses Customer Success Playbooks to grow and scale an international Customer Success team for a wide array of notable brands ranging from SMBs to Fortune 500 companies.
This webinar features Aaron Lapierre, Director of Customer Success, and Sendhil Jayachandran, Head of Product Marketing at Bluenose.
The recording can be found at https://www.youtube.com/watch?v=NzShCOJTp50
For more info on Bluenose, visit http://www.bluenose.com
How to Build an End-to-End Process for Defining and Delivering on OutcomesGainsight
When Customer Success has a limited scope at a company, it likewise limits the scope of the outcomes that company can consistently deliver. If the Customer Success begins after onboarding and ends before renewal, what sort of effect can your CSM efforts have on customer outcomes? It's absolutely critical that your success planning strategy encompass the whole lifecycle—end-to-end. And that's just for starters. In this session, you'll learn best-practices methods for understanding customer goals, defining them in concrete terms, and building a scalable strategy to deliver on them.
How Slack Drives Change Management, a Totango webinarTotango
Change is hard, particularly when you are changing the behavior of employees. But Slack has done an unbelievable job in changing the way people work - making it really easy to communicate and collaborate in real time. They have grown to over 6 million daily active users in a few short years since inception. What's their secret?
Rav Dhaliwal, Slack's EMEA Head of Customer Success, gives an encore presentation from Customer Success Summit 2017.
Being the 3rd customer success team member ever hired at Slack, Rav will share Slack's winning approach to driving change and growing adoption. Their method involves 4 phases that are designed to ultimately support a new way of working.
Do you have a product or service that requires change management? Or are you simply impressed by Slack's remarkable growth? Download the webinar presentation and watch the replay!
This complete deck is oriented to make sure you do not lag in your presentations. Our creatively crafted slides come with apt research and planning. This exclusive deck with fourtee slides is here to help you to strategize, plan, analyse, or segment the topic with clear understanding and apprehension. Utilize ready to use presentation slides on Aop Power Point Presentation Slides with all sorts of editable templates, charts and graphs, overviews, analysis templates. It is usable for marking important decisions and covering critical issues. Display and present all possible kinds of underlying nuances, progress factors for an all inclusive presentation for the teams. This presentation deck can be used by all professionals, managers, individuals, internal external teams involved in any company organization.
This complete deck covers various topics and highlights important concepts. It has PPT slides which cater to your business needs. This complete deck presentation emphasizes Performance Metric PowerPoint Presentation Slides and has templates with professional background images and relevant content. This deck consists of total of nineteen slides. Our designers have created customizable templates, keeping your convenience in mind. You can edit the colour, text and font size with ease. Not just this, you can also add or delete the content if needed. Get access to this fully editable complete presentation by clicking the download button below. https://bit.ly/30vqr7C
This complete deck can be used to present to your team. It has PPT slides on various topics highlighting all the core areas of your business needs. This complete deck focuses on Analytics Roadmap Developing Management Platform Automation Framework Technological Business and has professionally designed templates with suitable visuals and appropriate content. This deck consists of total of twelve slides. All the slides are completely customizable for your convenience. You can change the colour, text and font size of these templates. You can add or delete the content if needed. Get access to this professionally designed complete presentation by clicking the download button below. https://bit.ly/2H0jHXR
Showcase sales objectives and strategies to your sales team using professionally designed content-ready Sales Playbook PowerPoint Presentation Slides. Let your sales team learn the nitty gritty of marketing and sales techniques. Enhance their marketing skills with the help of sales playbook PPT templates. Train salespeople about the methodologies, customer’s buying behavior and process, engagement experience and so on. This sales playbook PowerPoint presentation slideshow will teach your team the ways to clinch the deal. It has innovatively designed PowerPoint templates such as our customers, ideal customer profile, value proposition, customer journey mapping, buying/ sales process and content & sales tools. This complete presentation is customizable. You can make changes to the templates as per your convenience. Edit color, text, icon and font size as per your need. Add or delete content from the templates if needed. Download this easy-to-understand sales playbook PowerPoint presentation to improve sales. Cut down the anticipation with our Sales Playbook Powerpoint Presentation Slides. Get it completed before expected.
Key Process Management Business Framework Innovation ImprovementSlideTeam
This complete deck covers various topics and highlights important concepts. It has PPT slides which cater to your business needs. This complete deck presentation emphasizes Key Process Management Business Framework Innovation Improvement and has templates with professional background images and relevant content. This deck consists of total of twelve slides. Our designers have created customizable templates, keeping your convenience in mind. You can edit the colour, text and font size with ease. Not just this, you can also add or delete the content if needed. Get access to this fully editable complete presentation by clicking the download button below. https://bit.ly/2ReiGRn
It covers all the important concepts and has relevant templates which cater to your business needs. This complete deck has PPT slides on Engagement Summary PowerPoint Presentation Slides with well suited graphics and subject driven content. This deck consists of total of thirty slides. All templates are completely editable for your convenience. You can change the colour, text and font size of these slides. You can add or delete the content as per your requirement. Get access to this professionally designed complete deck presentation by clicking the download button below. https://bit.ly/2YpZZtj
Managing a Fast Growing Customer Success Team Amity
The abilities of your team expand as your SaaS business grows, but managing a fast-growing team has many challenges. More people means more processes to implement, more metrics to monitor, and more efforts to coordinate. There are many things you can start doing right now to deal with these challenges, set up for long-term success, and ensure your team is well managed every step of the way.
Create an investment plan with our content ready Portfolio Management Powerpoint Presentation Slides. The topic-specific asset allocation management presentation deck has various content ready PPT slides such as introduction to investments, objectives of portfolio management, types of investment, market scenario overview investment instruments, securities portfolio, analysis and valuation of equity securities, industry analysis PESTEL, SWOT analysis, discounted cash flow method, financial statement analysis, company cash flow statement, investment in special situations, fixed income and leveraged securities, bond valuation system, reinvestment risk table, type of convertible securities, options analysis, warrants summarization overview, derivative products, put and call options, stock index futures and options, stock indexes comparison table, broaden the investment perspective, international security market highlights, global market trends, mutual funds investment criteria overview, investment in real estate, diversified real estate classification, KPIs and dashboards, etc. Download the professionally designed investment analysis & portfolio management PowerPoint complete deck for portfolio risk and return analysis. Our Portfolio Management Powerpoint Presentation Slides team are like a bunch of cowboys. They enjoy being fast off the draw. https://bit.ly/3yk8C93
Need to present your business conversion strategy, our content ready Customer Acquisition PowerPoint Presentation Slides can help you out. Consumer acquisitions is the process of convincing the consumer to buy your product or service, keeping this in mind our team have designed this customer retention strategy complete deck which includes professional slides like segmentation and targeting, market sizing, target prospects, understanding consumer needs, acquisition strategies, demand creation strategy, sales force automation, sales funnel, consumer lifecycle, user lead framework, lead generation strategy, lead nurturing lifecycle, lead scoring, lead conversion process, acquisition channels/tools, cost by channel, client referrals, etc. Acquiring new customer is part of marketing process so it also covers PPT slides on marketing as well such as social media marketing, marketing campaigns and promotions, marketing reach by channels, marketing roadmap, word of mouth marketing, marketing growth strategy, idea acquisition cost model, customer retention strategies, benefits and impacts, customer loyalty lifecycle, loyalty program dashboard, customer satisfaction and feedback, key metrics, Ansoff matrix for growth strategy, etc. Download this customer lifecycle PPT design to boost your business sales. Our Customer Acquisition PowerPoint Presentation Slides are like a backpack. They contain all the essentials.
Customer is always considered the influential element which motivates the business to perform better to achieve its goals and targets. Thus, to measure the customer experience get your hands on this customer success PowerPoint Presentation slides. This PPT image will help in building a customer success strategy for your association for realizing the customer benefits as per the business plan. Describe the element of customer success with this PowerPoint template such as customer acquisitions, retention, churn rate, brand promotions and more. Utilize this customer success PPT layout to list all the vital parts of a successful customer success strategy as it ought to be clear and, incorporates the business portrayal, insights about your authoritative administration, money related assets of your business, future objectives and targets, customer promotional systems and some more. Click on the download link to start initializing over this PPT slide design now. Ensure an instrumental contribution with our Customer Success PowerPoint Presentation Slides. Guide folks on implementing important changes.
Strategy Mapping PowerPoint Presentation Slides is a custom virtual solution for management teams from all domains. This graphically-rich balanced scorecard methodology PowerPoint template deck assists you in strategy mapping. Represent strategic management goals with the help of the cutting-edge design of this PPT theme. Insightful data visuals make bland info interesting. This presentation piques the attention of the viewer allowing him to develop a deeper understanding of the subject. Employ flowcharts, dashboards, and other diagrams to add a visual layer in your balanced strategy planning PowerPoint presentation. Elucidate the essentials of effective BSC strategic planning. Convey the need, perspectives, and implementation of the BSC management technique. Further, this PowerPoint deck features easy-to-understand balanced scorecard strategy map representation. Consolidate scorecards department-wise. Use our professionally crafted PPT templates to highlight the BSC execution framework. Smash the download button on this business performance management PowerPoint theme to build a methodical and informative presentation within moments. Our Strategy Mapping PowerPoint Presentation Slides are explicit and effective. They combine clarity and concise expression. https://bit.ly/3992qXK
Talkback is a web based Customer Feedback Management Solution. It consists of taking feedback on touch screen devices rather than traditional pen and paper method enhancing customer experience. The system gives flexibility of managing and monitoring customer experience across multiple outlets from a centralized place. The system is very simple to use and designed to take care of the need of large organizations which require a centralized system to manage and decentralized system to connect customers with local management team. Its high end business analytic tool also helps management with a plethora of reports which helps give deep insight into the working of business and helps to take decisions for further improvements. For more details visit www.orizin.net or mail us at sales@orizin.net for any requirement.
ANIn Chennai April 2024 |Agile Engineering: Modernizing Legacy Systems by Ana...AgileNetwork
Agile Network India - Chennai
Title: Agile Engineering: Modernizing Legacy Systems by Ananth Venugopal
Date: 27th April 2024
Hosted by: ClearVue Solutions Pvt. Ltd
Microsoft Partner Benefits for Software CompaniesWes Yanaga
This presentation explains various benefits available to software companies (independent software vendors). It explains the various programs, ISV Competency, and what you can do to get to Silver or Gold Competency and receive 'fee' copies of Microsoft software. Also explains other benefits for being a Microsoft partner.
How to Revamp your Legacy Applications For More Agility and Better Service - ...NRB
With a series of new tools available on the Mainframe like Operational & Decision Management tools, Real Time Scoring, … revamp the existing legacy applications (without rewriting them) by bridging them to the wealth of new capabilities available on the IBM Mainframe environment
Managing IT as A Service with System CenterLai Yoong Seng
In order to be able to successfully in running IT As a Service, we need to have a complete solution that resolves around monitoring of health state of service, tracking and remediation of issues & pain points in the services and how we can automate these process to make to address this issue consistently. In this session, we will demonstrate how SCOM, Service Manager and Opalis work together to deliver an integrated monitoring and response solution across the System Center Suite.
Open Group Presentation on MSBI method of creating Enterprise Architecture Co...Nick Malik
This presentation describes a step-by-step process for creating a core diagram that is applicable to companies that exist within the collaboration operating model, as described by Ross and Weill in their book "Enterprise Architecture As Strategy." The method produces a core diagram that preserves business agility by forcing the enterprise architect to consider the costs and benefits of reuse of processes, information, services, and systems. The resulting model supports "Capability at the Core, and Agility at the Edge."
IBM Innovate2012 - CIO Cockpit for Integrated Planning, Controlling and AnalysisEinar Karlsen
The presentation provides an overview of the CIO Cockpit for integrated planning, controlling and analysis using IBM Rational Focal Point, IBM Rational Insight and Cognos solutions for Business Intelligence.
IBM NYSE event - 1-16 IBM's Alex Yost and Sean Poulley on IBM X6 Technology B...Cliff Kinard
Alex Yost, VP and Business Line Executive, IBM PureFlex, System x and BladeCenter AND Sean Poulley, VP of Databases and Data Warehousing IBM SWG -
Keynote presentationS from the Jan 16th IBM Infrastructure Matters event NYSE.
IBM NYSE event - 1-16 Ambuj Goyal Transforming Data Economics and our New FLA...Cliff Kinard
Ambuj Goyal on Flash Transforming IT.
Ambuj Goyal, GM, Systems Networking and Storage, IBM Systems and Technology Group Keynote presentation from the Jan 16th IBM Infrastructure Matters event NYSE.
FLASH System 840
IBM NYSE event - 1-16 IBM's Stephen Leonard - Remake Enterprise IT for the Ne...Cliff Kinard
Stephen Leonard GM, Sales, IBM Systems and Technology Group -
Why Infrastructure Matters
• Remake Enterprise IT for the New Era of Cloud
• Drive Business Transformation with Big Data & Analytics
Keynote presentation from the Jan 16th IBM Infrastructure Matters event NYSE.
IBM NYSE event - 1-16 IBM's Paulo Carvao Introduction Keynote presentationCliff Kinard
Opening and Introduction from Paulo Carvao, VP, NA Systems & Technology Group
Keynote presentation from the Jan 16th IBM Infrastructure Matters event NYSE.
Introducing Affordable HPC or HPC for the Masses - IBM NeXtScale System Cliff Kinard
Introducing IBM NeXtScale System -
The new IBM NeXtScale System™ is designed for flexibility, simplicity and scalability to lower operating costs for compute and data-intensive workloads such as technical computing, big data, and cloud. The system simplifies adoption through an open design that seamlessly fits into your current infrastructure. The NeXtScale System delivers the density, agility, and scale you need for today’s most demanding workloads.in a flexible cost optimized platform.
-Architected for now and the future
-Better density and flexibility
-Compatible with standard racks
-Optimized for top of rack switching
-Software Defined Networking (SDN) ready
-Intel® Xeon® Processor E5-2600 v2 product family
-Powerful roadmap
-Business partner friendly
Watch our North America webcast replay here:
http://event.on24.com/r.htm?e=670225&s=1&k=FC5CD17AB42385B40BCED29B8B61E2E8&partnerref=IBM09
New high-density storage server - IBM System x3650 M4 HDCliff Kinard
IBM System x3650 M4 HD
Flexibility, simplicity and scale for today's workloads.
The ultimate high density storage server, designed for data-intensive analytics and business critical workloads. Optimal blend of performance, uptime, and dense storage.
Watch our North America webcast replay here:
http://event.on24.com/r.htm?e=670225&s=1&k=FC5CD17AB42385B40BCED29B8B61E2E8&partnerref=IBM09
IBM Special Announcement session Intel #IDF2013 September 10, 2013Cliff Kinard
Nice IBM System x announcement overview presentation from Intel IDF2013 held on September 10, 2013.
IBM NeXtScale System is a new dense offering from IBM. It is based on our experience with IBM iDataPlex and IBM BladeCenter along with a tight focus on emerging and future client requirements. Today we announced two components: IBM NeXtScale n1200 enclosure – a 6U enclosure that can hold up to 12 NeXtScale System servers IBM NeXtScale nx360 M4 server – a half-wide server with up to 2 processors, 8 DIMMs (256 GB), 2 PCIe 3.0 adapters, and 2 HDDs or 4 solid-state drives
Watch our North America webcast replay here:
http://event.on24.com/r.htm?e=670225&s=1&k=FC5CD17AB42385B40BCED29B8B61E2E8&partnerref=IBM09
Images from IBM NeXtScale and Intel #IDF2013 announcements September 10, 2013Cliff Kinard
Product images for public use and licensed by IBM.
Watch our North America webcast replay here:
http://event.on24.com/r.htm?e=670225&s=1&k=FC5CD17AB42385B40BCED29B8B61E2E8&partnerref=IBM09
Now in its fifth generation, IBM X-Architecture continues to build on its deep partnership with Intel and a decade ofx86 innovations to provide unparalleled configuration choice,mainframe-inspired reliability, comprehensive systems management and an energy-smart design. With the ability to help you maximize memory, minimize costs and simplify deployment and ownership, eX5 can help you get the greatest value for your organization today and in the future.
IBM System x3850 X5 Technical PresentationCliff Kinard
Detailed technical overview of a IBM's System x3850 x5 Intel processor-based server.
The x3850 X5 server allows freedom of choice with extremely flexible configurations plus memory expansion capabilities. A modular building block design lets you customize your system for current needs while providing the ability to react to changing workloads. Expand your 4-socket, 64-DIMM x3850 X5 to 4 sockets and 96 DIMMs or up to 8 sockets and 128 DIMMs. Reallocate resources as your environment changes. The x3850 X5 meets your needs today, while providing an easy, cost-effective upgrade path to change your environment when you’re ready.
IBM eX5 Workload Optimized x86 ServersCliff Kinard
Learn about how these IBM eX5 servers are purposely built for workloads. This presentation shows how IBM's pre-configured solutions can reduce deployment time from months to weeks while saving clients over $100,000 in installation and setup costs.
BGE provides clients with the capability to integrate GPUs into the IBM BladeCenter ecosystem. This is ideal for clients running applications that can leverage the value of double precision performance and also value the RAS features of IBM BladeCenter.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Epistemic Interaction - tuning interfaces to provide information for AI support
IBM Systems Director 6.1 Overview - The IBM Solution for Platform Management
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10. IBM Systems Director 6.1 Overview The IBM Solution for Platform Management <%savo.user.displayname%> <%savo.user.title%> <%Date%>
11. Introductions Company #Introductions_Company1# #Introductions_Company2# Name and title #Introductions_Name_1# – #Introductions_Title_1# #Introductions_Name_2# – #Introductions_Title_2# Contact information #Introductions_Email1# #Introductions_Phone1# #Introductions_Email2# #Introductions_Phone2# e-mail phone e-mail phone e-mail phone e-mail phone e-mail phone
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13. Growth of virtualization drives new management requirements Data Center Accelerated pace of business and technology innovations Operational issues have IT at a break point
14. Growth of virtualization drives new management requirements (continued) Data Center Energy costs Environmental & Compliance regulations Data center capacity Management costs New business requirements Virtualization Tight budgets Server sprawl Accelerated pace of business and technology innovations Operational issues have IT at a break point
15. CEO’s 1 see dramatic change ahead for The New Enterprise 1 Global CEO Study: The Enterprise of the Future, 2008 HUNGRY FOR CHANGE INNOVATIVE BEYOND CUSTOMER IMAGINATION GLOBALLY INTEGRATED DISRUPTIVE BY NATURE GENUINE, NOT JUST GENEROUS 2008 CEO Directions 83% expect substantial change in the next three years 76% see opportunity in more informed and collaborative customers 75% are actively entering new markets 69% are planning some type of business model innovation over the next three years 69% believe rising customer expectations of corporate social responsibility will positively impact their business CIO Implications Flexible, adaptable, extendible systems to support business model changes Collaboration & social networking to improve idea/information sharing Embrace emerging technologies Manage increasing risk Deliver on Green IT
16. These challenges are at the core of every IT infrastructure, and they are directly linked to how physical and virtual systems and storage are managed as an integrated platform Costs & Service Delivery Business Resiliency & Security Energy Efficiency Changing application models Rising operational costs of systems and networking Explosion in volume of data and information Difficulty in deploying new applications and services Security of your assets and your clients’ information Landslide of compliance requirements and government mandates Systems and applications need to be available Rising energy costs and rising energy demand Power and thermal issues inhibit operations Environmental compliance and social responsibility Unpredictable workload characteristics Manage fast growth of “smart” objects and data volumes Need maximum flexibility for real time interaction
17. IBM provides an integrated solution to help simplify IT operations – IBM Systems Director 6.1 Reducing complexity with integrated platform and enterprise service management Deploying and managing virtual servers to control data center space Managing energy usage helps meet “green” initiatives and cost objectives IBM Systems Director – at the core of an IT management strategy – can reduce the costs of IT service delivery, improve business resiliency and security, and help meet energy usage requirements
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22. IBM offers end-to-end management Hardware Other Systems Management Software Active Energy Manager $$ Automation Status Configuration Discovery Update Remote Access Virtualization Core Director Services Configuration System x & Blade Center System z Power Systems Storage Configuration $$ Additional Plug-Ins Additional Plug-Ins Additional Plug-Ins Additional Plug-Ins BOFM $$ Service and Support Manager Additional Plug-Ins $$ Managed virtual and physical environments Resource Management Base Systems Director Managers & Hardware Platform Managers Enterprise Service Management Advanced Managers & Priced Plug-Ins IBM and non-IBM hardware Image Management $$ TPMfOSD $$
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34. IBM Systems Director Overview of task mapping from 5.X TO 6.X 5.20.x Features Managed Object Discovery Inventory Collection Inventory Tasks Inventory Monitors Groups, All Managed Objects Hardware Status Event Log Resource Monitoring Monitor Threshold Plans Process Tasks Process Manager Event Log Viewer SNMP Browser/Manage MIBs File Transfer Windows Remote Control 6.1 Plug-in Discovery Manager Discovery Manager Discovery Manager Not Supported Discovery Manager Status Manager Status Manager Status Manager Status Manager Status Manager Status Manager Status Manager Status Manager Remote Access Manager Remote Access Manager Systems Director Web Console Feature Base System Discovery and Advanced System Discovery View and Collect Inventory View and Collect Inventory Not Applicable Navigate Resources > All Systems Integrated with Health Summary View Scoreboard Problems, Active Status Event Log Health Summary View, Dashboard, Monitors and Threshold UI with increased metrics Groups with Thresholds Command Automation, Command Definitions Manage Processes (from Monitors task), Health Summary, Dashboard Monitors and Threshold UI Event Log UI with enhanced sorting SNMP Management Integrated into Remote Access Integrated with Remote Access > Remote Control Remote Control Setup for VNC (Windows, Linux) and MS Remote Desktop (Windows)
35. IBM Systems Director Overview of task mapping from 5.X TO 6.X (continued) 5.20.x Features Remote Session System Account Configuration SNMP Agent Configuration Asset ID Configuration BladeCenter Configuration Manager Server Configuration Manager OS Network Configuration Event Action Plans Scheduler Update Manager Virtualization System Manager (VSM) 6.1 Plug-in Remote Access Manager Configuration Manager Configuration Manager Configuration Manager Configuration Manager Configuration Manager Configuration Manager Automation Manager Automation Manager Update Manager Virtualization Manager Systems Director Web Console Feature Integrated into Remote Access Configuration Templates Configuration Templates Configuration Templates Configuration Templates Configuration Templates Configuration Templates Automation Plans Wizard, Event Actions, Event Filters UI Removed: ticker tape, event message actions Active and Scheduled Jobs Includes product and additional platform updates Getting started, settings Install, Uninstall, Import, Export Updates Show needed and installed updates Change Compliance policies Create Virtual Server, Virtual Servers and Hosts, Platform Managers and Members, Edit Virtual Resources, Topology Perspectives, Relocate Virtual Server
36. IBM Systems Director Overview of task mapping from 5.X TO 6.X (continued) 5.20.x Features Relocation Manager Standalone Storage Configuration Manager Server Storage Provisioning Tool (SSPT) CIM Browser task MSCS Browser task and no discovery Rack Manager License Administrator task Software Distribution Redirector Edit Software Catalog Capacity Manager extension System Availability Extension Software Distribution Extension 6.1 Plug-in Virtualization Manager Storage Manager Storage Manager Not supported Not supported Not supported Not supported Not supported Supported via command line Tivoli based offering planned for 2009 Not supported Tivoli based offering planned for 2009 Systems Director Web Console Feature Virtual Farms Create and manage Farms Relocation Plans Storage Groups View and Manage Logical Volumes View and Apply Storage Templates Storage-Server Topology Configuration Manager Based Not applicable Not applicable Not applicable Not applicable Not applicable Supported via command line Not applicable Not applicable Not applicable
37. IBM Systems Director Overview of task mapping from 5.X TO 6.X (continued) 5.20.x Features ServeRAID™ Manager extension z/VM Center extension 6.1 Plug-in Not supported Discovery Manager Status Manager Virtual Manager for Lifecycle management of virtual server and Virtual Image Manager planned for 2009 Systems Director Web Console Feature TIP: You can launch the ServeRAID Manager as an external application from the Systems Director Web interface; however, the application does not recognize Systems Director systems, groups or clusters Discovery and Health integrated into base offering of Systems Director
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83. Mid-lease upgrade example: Significant price performance improvement with little or no impact to existing budget Lease Term (months) 12 24 36 48 POWER6 595 32W Technology Upgrade New Base Lease 36 months 4.2 and 5.0GHz options POWER6™ 595 can provide up to 80% more rPerf performance than POWER5™ 590/595 servers New monthly payment is 5% lower than original lease payment $0 $500,000 $1,000,000 $1,500,000 $2,000,000 POWER6 Upgrade Original Asset Value Remaining Principal New Server Upgrade New Server Lease Principal Value POWER5+ Base and POWER6 Upgrade POWER5+ 595 at 20 months POWER5+ 595 POWER5+™ 32W Initial 36-month Lease Improve performance by 80%, reduce monthly payment by 5% * For illustration purposes; represents a 32-way POWER6 595 standard server; best credit client: FMV 36-month lease. Actual financing rates based on client’s credit rating, financing terms, offering type, equipment type and options. Other restrictions may apply. $44,133/month* $46,314/month* GFP03045-USEN-00
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86. Optimize Total Cost of Ownership with an IT technology lifecycle strategy You want to find the optimal solution for a certain IT infrastructure or IT project requirement, given your available budget and timing You want to help ensure that your budget can quickly address ongoing infrastructure requirements – latest technology for productivity; capacity for business growth or seasonal demands You want to trust the vendor you choose for asset disposal to follow DoD compliant security processes, local environmental laws and regulations and to provide a process that is as hassle-free as possible You want to ensure that you can dispose of old/obsolete equipment – or migrate to new – in a safe, easy or, if needed, non-disruptive manner A technology lifecycle strategy may include energy-efficiency aspects, business transformation events, IT optimization or consolidation projects… or just a technology refresh to reduce costs GFP03048-USEN-00
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Editor's Notes
IBM Systems Director Version 6.1 Overview Is your client looking for a platform management solution that streamlines the way their physical and virtual resources are managed across a multi-system environment including both IBM as well as non-IBM platforms? Is your client ready for the next generation of systems management that simplifies how they manage systems today and grows with the needs of their business? This presentation will explain how to: Articulate the current systems management pain points that clients face in today’s IT environment Understand the IBM approach to address pressing issues associated with systems management Articulate the value and benefits that IBM Systems Director delivers as the next generation of systems management Effectively position and sell the IBM Systems Director solution to support increased revenue and server sales
Growth of virtualization drives new management requirements (continued) There are clearly multiple forces at play in IT environments today. Over the past decade we’ve all experienced many fundamental changes that technology has enabled. But along with these technology advancements has been a tremendous strain on your data centers and IT operations. IT professionals have had to balance the challenges associated with managing data centers as they increase in cost and complexity with the need to be highly responsive to ongoing demands from the business placed on IT. So on one side you have an accelerating pace of business model changes that can drive competitive advantage; but wreck havoc with existing IT infrastructures…. And on the other – you have a set of operational challenges around cost, service delivery, business resiliency and security, and “green” initiatives that have many IT data centers at a breakpoint;
Growth of virtualization drives new management requirements (continued) Never before has the Enterprise Data Center faced such a “perfect storm” of forces that drives the need for true data center transformation.
CEO’s see dramatic change ahead for The New Enterprise Based upon data IBM has collected we see that there are new CEO directions being set that have a direct impact on CIO execution HUNGRY FOR CHANGE: CEO - 83% expect substantial change in the next three years -------- CIO - Flexible, adaptable, extendible systems to support business model changes. INNOVATIVE BEYOND CUSTOMER IMAGINATION CEO - 76% see opportunity in more informed and collaborative customers--- CIO - Collaboration & social networking to improve idea/information sharing GLOBALLY INTEGRATED CEO - 75% are actively entering new markets --- CIO - Embrace emerging technologies DISRUPTIVE BY NATURE CEO: - 69% are planning some type of business model innovation over the next three years. CIO: -- Manage increasing risk GENUINE,NOT JUST GENEROUS CEO - 69% believe rising customer expectations of corporate social responsibility will positively impact their business--- CIO - Deliver on Green IT
These challenges are at the core of every IT infrastructure, and they are directly linked to how physical and virtual systems and storage are managed as an integrated platform. Let’s examine the operational issues a little closer. Today, IT organizations are mired down in a sea of operational issues. And while some of these were the same a few years ago, new ones like compliance & security issues, as well as increased emphasis on environmental issues have been added. A huge shift has taken place in the level of ‘connectedness’ that people have come to expect – between themselves, to entertainment, services, and products. And the actions and movements of people and objects with embedded technology are creating vast amounts of data and a need for more ‘real time integration and support. The key thing here is the combined impact and the trajectory upon which they are rising. Consider – 10GB Ethernet ports projected to triple over the next 5 years Apple’s iPhone is now 3GB! Costs to power and cool systems has risen anywhere from double to 8-fold, depending on the survey you read And costs to manage all of this- rising 4fold in the last 5 years and projected to continue to grow at least 10% a year. The overall impact? - Enterprises report that IT operational overhead = up to 70% of IT budget and growing . . . leaving precious few resources for new initiatives.”
IBM provides an integrated solution to help simplify IT operations – IBM Systems Director 6.1. Let’s understand how IBM is helping customers meet these challenges. Virtualization has completely transformed enterprise-class IT. Virtualized solutions unlock technological resources, such as processing power and storage, from specific hardware, redelivering them in a fluid form that can be allocated dynamically to business goals and strategies in real time. Next-generation virtualized infrastructures, however, require next-generation management tools. Older tools generally lack the modern feature set and focus required to achieve the highest performance and most flexible response from virtualized solutions. As a result, the overall business value that these outdated tools generate is also suboptimal. Furthermore, when different tools are used to manage different virtual technologies, management complexity increases. A superior solution would empower administrators to manage both virtual servers and virtual storage under a single pane of glass. IBM offers a new platform management solution that can help you address major concerns associated with next generation virtualized infrastructures: reducing operational complexity, cost management, energy management - IBM Systems Director 6.1. IBM Systems Director 6.1 is a platform management solution that streamlines the way physical and virtual systems are managed across a multi-system environment while supporting easy to use, point-and-click interface. At the core of an IT management strategy it can reduce the costs of IT service delivery, improve business resiliency and security, and help meet energy usage requirements Reducing complexity with integrated platform and enterprise service management Many different tools can be used separately to help improve IT efficiency on a per component basis, but only when the tools are integrated can your clients truly optimize for IT efficiency. Integration enables sharing of data and for a consolidated, single view of the IT infrastructure which reduces complexity and helps make the IT administrators more productive. IBM Systems Director offers a competitive, integrated solution that manages both physical and virtual servers at a platform level and at an enterprise level. Deploying and managing virtual servers to control datacenter space The IBM Systems Director solution helps clients with deploying and managing virtualized and consolidated servers so that they can avoid the expense of upgrading existing facilities or building new ones. Controlling energy helps meet green initiatives and cost objectives IBM Systems Director delivers the base to enable energy management tools to help clients see and manage energy usage on supported servers.
IBM Systems Director 6.1 - Next Generation Platform Management for multi-system environment. Let’s understand more how IBM Systems Director can help customers address their pain points. IBM Systems Director is the next generation of IBM Director that offers a unified family of platform management offerings providing a common toolset for managing physical and virtual resources together – servers, storage, and networking. IBM Systems Director is designed around a modular, industry standards-based approach that leverages existing client investments in IBM platform management offerings and provides seamless integration with IBM Service Management offerings from Tivoli. But the other key thing here is our ability with IBM Systems Director to begin simplifying the management of both IBM and non-IBM servers and storage – something no other vendor can claim! IBM Systems Director helps bring it all together – to manage the physical and virtual infrastructures, improve deployment of resources and take on many of the more redundant time consuming management tasks in the data center. So you can focus more on how IT can support the business rather than how you support the IT Infrastructure!
IBM Systems Director 6.1 Strategy - Virtualize more, manage less Let’s look at the unique design points that make IBM Systems Director so appealing. IBM Systems Director has been designed around making a virtualized environment easier to mange. It unifies Platform Management for IBM Systems providing a consistent look-and-feel with common and familiar management tasks which allows many systems to be easily managed together addressing the administration and management challenges being introduced by server scale-out. It also integrates IBM’s best-of-bread virtualization capabilities to provide new and radically improved ways to simplify the management of physical and virtual platform resources. IBM Systems Director was developed as a modular and extensible solution to advance the core systems management capabilities with additional plug-ins. This also enables integration of IBM Systems into data center management tools from Tivoli and other 3 rd parties.
Systems Director Helps to … Now lets; see how these design points translate to make day-to-day IT tasks simpler IBM Systems Director is designed to help IT personal do their more effectively. System Director can help IT personnel find and identify systems on the network easily, determine if those systems are working properly and even configure and deploy new systems as needed while optimizing systems for peak performance. It helps make sure systems are current by keeping system firmware and drivers up to date. IBM Systems Director also addresses the hot new requirements placed on IT such as managing IT energy usage or improving system availability all while managing multiple systems (IBM and non-IBM) as a single entity which helps reduce virtualization complexity
Benefits of IBM Systems Director 6.1 How does this translate into real client savings?? IBM Systems Director provides real benefits to clients: Simplifies operations by offering monitoring and automated event management capabilities Simplifies IT management of multiple industry leading hypervisors through the use of a single tool Reduces the complexity of virtualization through understanding and communicating the relationship of physical servers to virtual servers Reduces the time associated with analyzing unavailable systems by providing a topology graph views to show relationships between virtual and physical systems and their manageable components to simplify troubleshooting Protects IT investments by utilizing an open, standards-based design that facilitates the management of IBM multi-systems environments and select non-IBM systems Seamlessly integrates with enterprise management products from IBM Tivoli and other software vendors Improves IT efficiency by easily integrating with single system platform management products for Power, System z, System x and storage Reduces IT costs and enhance IT staff productivity for training and maintaining multiple tools by providing one easy to use interface for management of virtual and physical systems Reduces systems maintenance window churn by supporting currency for physical and virtual servers as well as operating systems Reduces human error by providing automated support of VMware’s VMotion based upon physical hardware or performance status information This translates into real client savings to address the pressures being placed on IT
IBM Offers End-to-End Management Let’s take a quick look “under the hood” of BM Systems Director IBM Systems Director is a critical part of the overall IBM end-end management strategy. By leveraging industry standards, Systems Director supports multiple operating systems and virtualization technologies across IBM and non-IBM platforms. In essence the underlying technical differences across different hardware and software virtual solutions are abstracted out, Through a single user interface, Systems Director provides consistent views for visualizing managed systems, determining how these systems relate to one another and identifying their statuses, thus helping to correlate technical resources with business needs. IBM Systems Director itself can be divided into two areas: Base Systems Director Managers and Hardware Platform Managers provided with IBM Systems Director deliver core capabilities to manage the full lifecycle of IBM server, storage, network and virtualization systems. These include: Automation Manager—Performs actions based on system events. Status Manager—Provides health status, alerts and monitors of system resources Virtualization Manager—Creates, edits, relocates and deletes virtual resources. Discovery Manager—Discovers virtual and physical systems and related resources.. Update Manager—Notifies, downloads, and installs updates for systems. Remote Access Manager—Provides a remote console, a command line and file transfer features to target systems. Configuration Manager—Configures one or more systems resource settings. Hardware Platform Managers - provide unique support for IBM Systems (Power Systems, System z, System x, BladeCenter and Storage Systems) Advanced Managers and Priced Plug-Ins - IBM Systems Director enables you to extend the base platform with additional plug-ins, separately installed. By following design guidelines, a plug-in of this type can deliver key new functionalities while retaining a consistent user experience with the base offering by taking advantage of the common tasks and capabilities. IBM intends to provide the following over time Active Energy Manager - measures, monitors and manages the energy components built into IBM systems, enabling a cross-platform management solution while also extending the scope of energy management to include facility providers, thus enabling a more complete view of energy consumption within the data center. Image Manager provides a single, unified view of all system templates and server images to help customers manage and deploy their systems. It allows customers to easily deploy new physical and virtual servers based on system templates and images Tivoli Provisioning Manager for OS Deployment (TPMfOSD) - a best-in-class tool designed to provision an operating system via a library of disk images to supported systems on the network. Along with Systems director, this tool dramatically simplifies the server configuration and operating system installation, BIOS updates and disposal of retired systems for both IBM and non-IBM systems. BladeCenter Open Fabric Manager (BOFM) - allows for the assignment and reassignment of Ethernet MAC and Fibre Channel WWN addresses used by the I/O ports on server blades in the IBM BladeCenter. Service and Support Manager - identifies and reports hardware-related problems. These problems are integrated into Status Manager to extend the system health status via a new service category. The automated Electronic Service Agent capabilities are used to gather service information and report problems to IBM. IBM Systems Director also complements and integrates with higher-level enterprise management software such as Tivoli. Systems Director, a hardware platform management solution, and Tivoli Software are complementary and can be used either individually or together to deliver superior end-to-end IT management.
IBM Systems Director 6.1 for integrated platform management Let’s look at how IBM Systems Director helps provide an integrated platform solution Systems Director is a platform management foundation that streamlines the way physical and virtual systems are managed across a heterogeneous environment. By leveraging industry standards, Systems Director supports multiple operating systems and virtualization technologies across IBM and non-IBM platforms. Through a single user interface, Systems Director provides consistent views for visualizing managed systems, determining how these systems relate to one another and identifying their statuses, thus helping to correlate technical resources with business needs. IBM Systems Director supports upward integration with higher-level management products from IBM and other software vendors to support an enterprise view Note - The IBM Systems Director console builds on industry-standard technologies (AJAX, Web 2.0[ta1] , JSR 168 portlets) and leverages existing components to provide a powerful and extensible Web-based console. Because it’s Web-based, the console is exceptionally easy to administer, and can be accessed from any supported browser. It allows you to carry out many essential platform tasks spanning a broad range of resources. This centralization of resources—a core business win for Systems Director—drives business value by simplifying and consolidating different classes of information and tools used to optimize your virtualized infrastructure
Focus on Health, Status, Automation Let’s look at how IBM Systems Director helps provide an integrated platform solution A set of common tasks included with IBM Systems Director provides many of the core capabilities required for basic management, which means instant out-of-the-box business value. These common tasks include discovery, inventory, configuration, system health, monitoring, updates, event notification and automation across managed systems Health Summary On many occasions, a quick overview of system health is needed. For this reason, Systems Director’s Status Manager includes a customizable Health Summary task for easy insight into system status. This single view or page consolidates other status views, such as the Scoreboard , a health summary by favorite groups, and a dashboard resource monitor. Together, these tools provide a single interface with which you can quickly view the status of important areas of your environment, monitor critical resources and view the contents of user-defined health summary groups. Monitoring IBM Systems Director m onitors systems in real time and critical thresholds can be set to notify administrators of emerging problems. Consolidation of problem status for hardware and threshold monitors is also included along with a dashboard to view thumbnails of live data monitors for critical managed resources. IBM Systems Director also supports monitors for virtual resources. Availability for a single management server is included via a “watchdog” feature to externally monitor the management server process and automatically restart it in the event that it is no longer active. Automation Plans Within IBM Systems Director event automation plans for a faster, more consistent management are supported. Using a simplified interface to trigger events automatically, such as e-mail notification or task execution, a common event schema enables easier management of heterogeneous environments. New commands for managing event automation plans, event actions, event filters and event logs support a broad variety of needs that include creating event-automation plans used to automate tasks and other responses to situations that occur in your environment, creating and managing event filters that allow the event automation plans to target specific events, creation of automation plans based on events and actions from virtual and physical resources, such as relocating a virtual server based on critical hardware alerts and automation plans based on events and actions from storage resources.
IBM Systems Director 6.1 provides server monitoring and control free of charge So what do I all get and what does it cost? IBM Systems Director provides the foundation for managing servers at “no-charge”. It provides the primary tools our clients need to: discover and view hardware configurations monitor and alert on events make adjustments across multiple servers from a single console support simplified deployment, installation and update process Enables upward integration to enterprise service management IBM Systems Director can be configured to actively monitor for specific conditions such as hard drive space, CPU utilization, etc. and can also passively read the operating system log files and format messages as IBM Systems Director events. IBM Systems Director displays all alerts and events to its central console so operators can monitor the entire environment from one place and detect problems. You can get alerts that include hardware failures and system logs from HMC and associated operating systems. Monitoring of OS Metrics includes CPU and memory utilization (including Active Virtual Memory metrics), network, paging space, and file system metrics across hosts and virtual servers. You can also view CPU utilization metrics for environments that contain both shared and dedicated processors for both host and virtual servers and set alerts as required. IBM Systems Director allows you to see the Health and Status of Physical and Virtual Servers including the health of any Hardware Management Consoles (HMC) and Virtual I/O Servers (VIOS). In addition, Event Action Plans can be configured to execute when specific events are received or specific conditions are met. The actions can include notification such as a page or email or execution of a script to address the problem. This automation accelerates problem resolution and frees administrators from monitoring the console so they can work on more important issues.
IBM Systems Director Topology Let’s take a look at the IBM Systems Director topology IBM Systems Director is a three-tiered architecture consisting of: Management Console(s) web Interface IBM System Director Server which includes the Application Logic and database IBM Systems Director Agent which is code that runs on a managed system (Servers, Desktops, Laptops, SNMP devices, CIM devices) and communicates with the IBM Systems Director application The IBM Systems Director three-tier design supports thousands of managed nodes/systems. An upward integration module supports integration with higher level management applications from Tivoli, Computer Associates, Hewlett Packard, Microsoft.
IBM Systems Director ‘Tiered’ Agent Support Let’s take a look at the IBM Systems Director agents in more depth IBM Systems Director is designed to facilitate the best possible utilization of both storage-based and server-based physical and virtual resources throughout the infrastructure. In order to accomplish this task, the solution combines three main components: a single web-based console, a central management server and agents (either common or platform-based). In version 6.1, the following agent types are supported: Common Agent, Platform Agent, and Agent-less. Common Agent: The IBM Systems Director 6.1 Common Agent can optionally be used to replace the previous 5.x Level 2 Agent (though Director will continue to work with it, as well). This option will appeal to many administrators because the new agent supports a richer set of features and subagent tasks.
Platform Agent: The Platform Agent is well-suited to environments in which a smaller agent footprint is desired, yet one in which administrators wish to retain a broad array of features. It provides a subset of Common Agent functions used to communicate with and administer the managed system, including hardware alerts and status information. This agent provides discovery, authentication and management entirely through industry standards, such as the Common Information Model (CIM) and Web-based Enterprise Management (WBEM) interfaces, which were developed by a consortium of major hardware and software vendors (including IBM) called the Distributed Management Task Force (DMTF). Agent-less Management: With Agent-less support , IBM Systems Director also provides a set of manageability functions for managed systems that have neither the Common Agent nor the Platform Agent installed. These systems with no Director Agent are best for environments that require very small footprints and are used for specific tasks, such as one-time inventory collection, firmware and driver updates and remote deployment. Systems without a Director Agent must support the Secure Shell (SSH), Distributed Component Object Model (DCOM) protocol or SNMP in order for Systems Director to support them.
IBM Systems Director Base Let’s take a further look at the IBM Systems Director base. The IBM Systems Director Base is the f oundation for p latform lifecycle management. It’s primary goal is to support 3 areas: Consolidation of Platform Management Tools - Provide a single consistent cross-platform management tool, enable simplified tasks via Web based interface, and manage many systems from one console Integrated Physical and Virtual Management - Support discovery and inventory of physical and virtual resources, support configuration and provisioning of platform resources, track and display status, health, and monitoring of platform resources, enable visualization of server resource topologies, and provide support to move virtual servers between systems without disruption to running workloads Platform Update Management - delivers a simplified consistent cross-platform tools to acquire, distribute and install firmware and OS updates
IBM Systems Director Plug-ins Now that we have established the base, let’s understand what a “plug-in” is in more depth. A plug-in to IBM Systems Director is defined as software that is installed on top of the base which delivers key additional functionalities while retaining a consistent user experience with the IBM Systems Director base offering by taking advantage of the common tasks and capabilities. Product previews provide insight into IBM plans and directions. General availability, prices, ordering information, and terms and conditions will be provided when the product is announced.
IBM Systems Director 6.1: Plug-Ins for Advanced Platform Management Now let’s look at what plug-ins IBM intends to support. IBM Systems Director enables you to extend the base platform with additional plug-ins, separately installed. By following design guidelines, a plug-in of this type can deliver key new functionalities while retaining a consistent user experience with the base offering by taking advantage of the common tasks and capabilities. IBM intends to provide the following over time: Image Manager provides a single, unified view of all system templates and server images to help customers manage and deploy their systems. It allows customers to easily deploy new physical and virtual servers based on system templates and images Active Energy Manager - measures, monitors and manages the energy components built into IBM systems, enabling a cross-platform management solution while also extending the scope of energy management to include facility providers, thus enabling a more complete view of energy consumption within the data center. Service and Support Manager - identifies and reports hardware-related problems. These problems are integrated into Status Manager to extend the system health status via a new service category. The automated Electronic Service Agent capabilities are used to gather service information and report problems to IBM. BladeCenter Open Fabric Manager (BOFM) - allows for the assignment and reassignment of Ethernet MAC and Fibre Channel WWN addresses used by the I/O ports on server blades in the IBM BladeCenter. Workload Partition Manager (WPAR) to d eliver consistent response times, automatically adjusting resources for utilization spikes in a Power systems IBM Tivoli Provisioning Manager for Operating System Deployment (TPMfOSD) - a best-in-class tool designed to provision an operating system via a library of disk images to supported systems on the network. Along with Systems director, this tool dramatically simplifies the server configuration and operating system installation, BIOS updates and disposal of retired systems for both IBM and non-IBM systems.
IBM Systems Director is a centralized, cross-platform management solution for IBM Systems IBM Systems Director provides a full range of systems management functions including: hardware and software inventory, monitoring with automated responses, software distribution, and remote hardware control and task execution. It employs an easy-to-use, point-and-click graphical user interface and can manages AIX ™ , Linux ® , IBM i and Windows ® operating systems on IBM systems as well as Linux ® and Windows ® on compatible non-IBM hardware. IBM Systems Director supports SNMP Devices including network devices, storage subsystems, Power Distribution Units as well as other devices supporting SNMP. IBM Systems Director is downloadable from ibm.com at no charge with software maintenance available as a priced option.
Upward integration - Systems Director extends its rich hardware information into higher-level management packages Now let’s look at what IBM Systems Director integrates with. IBM Systems Director can provide its rich hardware information into higher-level management packages. Systems Director, a hardware platform management solution, and Tivoli Software are complementary and can be used either individually or together to deliver superior end-to-end IT management. In addition, IBM Systems Director also complements and integrates with non-IBM higher-level enterprise management software including: CA Unicenter NSM 3.1 and R11 (Windows), HP OpenView NNM 7.0.1 and 7.5.1 (Windows and Linux), HP OpenView Operations for windows 7.5x (Windows), Microsoft Systems Management Server, Microsoft System Center Operations Manager, and Microsoft Operations Manager 2005
The Platform Management plug-ins extend the Systems Director foundation to provide support for the entire service lifecycle of systems throughout your virtualized infrastructure. New information garnered via plug-ins is automatically passed on to the overall solution, helping administrators to stay on top of changes as they occur in a manner that corresponds with overall business goals.
Tivoli and Systems Director Let’s look at the relationship between IBM Systems Director and Tivoli in more depth. IBM Systems Director complements and integrates with higher-level enterprise management software such as Tivoli. IBM Systems Director, a hardware platform management solution, and Tivoli Software are complementary and can be used either individually or together to deliver superior end to-end IT management. IBM Systems Director's focus is on hardware platform management, health, and configuration to help deliver maximum system availability. It consists of a set of tools that provides granular hardware management information which can be passed up and integrated into Tivoli products, putting it into an enterprise and business services context. The IBM Tivoli portfolio of products provides a broader set of management capabilities than IBM Systems Director and is more scalable for enterprise-wide operations. Tivoli products also go beyond hardware management and provide advanced, automated tools for managing software applications, networks, storage and, how IT resources, performance, and usage fit and with overall business policies and goals as part of IBM's Service Management initiatives. IBM management solutions – from rich platform management provided by Systems Director to enterprise and service management from Tivoli – is the most comprehensive in the industry and delivers the solutions you need to help drive greater IT efficiencies and improved business performance. System Director’s focus is on IBM hardware platform management , health and configuration to help deliver maximum availability for your IBM systems. It consists of a set of industry leading tools that provide very granular platform management information - for both physical and virtual resources - which can be integrated into Tivoli products, providing them with richer hardware metrics. Tivoli offers industry leading service management by providing customers the integrated visibility, control & automation across the service lifecycle that are needed to innovate and achieve business objectives. The Tivoli software portfolio of products provides a set of management capabilities which are broader in scope than Systems Director and are more scalable for enterprise-wide operations. Tivoli products also go beyond platform management and provide advanced, automated tools for managing software applications, networks, storage and how IT resources, performance and usage fit with overall business policies and goals as part of service management. A key point are new integration points and joint offerings between Systems Director and Tivoli which provides a smooth bridge from Systems Director to full cross-enterprise service management capabilities using Tivoli software solutions. By integrating Systems Director with select Tivoli products, Systems Director's rich platform management capabilities and hardware data can be brought into a broader business service context. This enhances troubleshooting, reporting, energy efficiency, and capacity planning that can help customers deliver highly available, critical business services that drive their business results. The Systems Director toolset and Tivoli Software are complementary and can be used either individually or together to deliver industry leading end-to-end IT management.
IBM Systems Director 6.1 Value Let’s summarize the value IBM Systems Director brings to clients. IBM Systems Director delivers value to clients in the following areas: Simplified management of physical and virtual resources to help meet time-to-market business commitments Better management of IT energy to reduce costs Improved availability to optimize business efficiency Reduce administrative cost by utilizing a single web based point-and-click graphical user interface while maintaining system firmware and driver currency Focus on health, status and automation of IT systems to increase business productivity
IBM Systems Director 6.1 Summary Now let’s sum it all up. IBM Systems Director delivers the key platform management capabilities required by clients today and positions them for success tomorrow Integrates IBM’s best-of-breed virtualization capabilities to provide new and radically improved ways to simplify the management of physical and virtual platform resources Unifies the monitoring and control of IBM systems, delivering a consistent look and feel for common management tasks Delivers multi-system support across IBM Power, System x, System z, and IBM Storage systems and non-IBM x86 systems Provides an extendable and modular foundation to advance the core systems management capabilities with additional plug-ins Enables seamless integration of IBM systems with the total infrastructure, and upward integration with enterprise service management solutions such as IBM Tivoli Delivers a consistent and unified platform management foundation that facilitates reduced training costs How will you meet your business needs?? Transition Line: ……Thank You for your time as well as your business!!.
GTS Services for IBM Systems Director IBM Global Technology Services is ready to help ensure your clients' success with the IBM Systems Director. IBM is available to help clients analyze gaps and requirements for effective systems management, and speed up the implementation, configuration and deployment of IBM Systems Director 6.1. IBM Services will also assist existing IBM Director clients in migrating to the new release, and offers maintenance and technical support services. IBM IT Service Management Self-Assessment tool This automated tool provides you with a report on what your priority areas or gaps you may have in your current service management deployment and strategy. It covers systems elements as well as ITILv3-based process elements. You may also receive comparative data showing how you stand against your peers who have also completed tool. IBM Service Management Strategy and Planning Workshop The service management strategy and planning workshop service component offers a rapid, structured approach to developing a detailed strategic roadmap for IT service and/or systems management implementation or enhancement. Based on accepted IT standards and practices such as IT Infrastructure Library® (ITIL®), International Organization for Standardization (ISO) and Control Objectives for Information and related Technology (COBIT), workshop engagements enable client stakeholders to work collaboratively with IBM professionals to clarify pain points, determine priorities, assess existing service management capabilities and generate initiatives for implementation. IBM Implementation ServicePac for IBM Director This ServicePac provides planning, installation, configuration assistance and training as implementation services. IBM Software Support Services - Support Line for Linux on System x - Support Line for Linux on System z - Support Line for Linux on System i and System p Support Line offers clients remote assistance to support IBM and selected non-IBM software products. Clients can receive individual problem fixes and product-usage advice. Using a single source of support from report through resolution, Support Line can eliminate the need to deal with multiple vendors or add in-house support staff and it helps speed problem resolution for improved system availability. By providing one-stop access to specialized IBM technical experts with extensive knowledge of multivendor systems and unlimited remote call support designed with flexibility and affordability in mind, IBM can help you maximize the value of your IT assets and at the same time, help you streamline the support process, increase system availability and improve return on your IT investments IBM Software Services - Software Maintenance for AIX Operating Systems Software Maintenance is designed to provide comprehensive coverage for software license acquisition, product upgrades and remotely delivered technical support under a single, common set of agreements, processes and tools. To ensure our customers always have access to the latest version of their software and to remote technical support, Software Maintenance is included in the license acquisition for all Power Systems (including System i and System p) operating systems and associated software products, and is renewable on an annual basis.
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Regardless of the state of the economy, clients and business partners must plan, invest, manage and eventually retire their IT solutions if they want to compete and survive over the long-haul. While market and credit conditions are evolving, IBM Global Financing continues to lend to well-qualified customers. IBM Financing Advantage offers a comprehensive portfolio of financing solutions to help address the requirements of the SMB marketplace to fund their IT agendas, maximize working capital, recover technology value and manage risk. For small and mid-size clients, IBM Financing Advantage provides smart financing options ranging from simple leases and loans to customized transactions for IT acquisitions, worldwide, including IBM and non-IBM hardware, software and services. For Business Partners, IBM Financing Advantage offers a rich, comprehensive set of financial offerings, tools and services partners can offer their clients to increase win rate and grow sales. A 2008 IBM Marketing Intelligence analysis* showed that IGF involvement caused a 36% increase in the Odds to Win Business Partner owned Server & Storage sales opportunities in the USA. IBM Market Insights used a statistical technique to determine the “causal effect” of IGF on the Odds to Win. After controlling for the effects of all the visible factors that might affect win rates, IGF involvement stood alone as the cause of the increases in Odds to Win certain types of sales leads. Specifically, for Business Partner owned opportunities worth more than $100K that contained IBM Server/Storage components, when IGF Sales was engaged in pursuing the opportunity, the IGF involvement was found to actually cause the Odds to Win to increase by 36%. Our Rapid Online Financing tool, enables IBM Business Partners or Financing Associates to provide instant financing quotes, request credit approval and generate financing contracts --- all from a web browser, in under an hour without having to contact IBM. Today RoF is deployed in 32 countries and in 17 languages with almost 3500 IBM Business Partner companies and some 8000 users actively enabled on the platform. With Competitive Rates; Buyback, Disposal and Security services along with Tools and Education, Business Partners can build customer loyalty by getting the right solution to their clients faster, and position their business for future growth by bundling their software and services with any transaction. While many lenders have curtailed credit availability in the current economic environment that we're in, IBM Global Financing — backed by IBM’s unmatched resources and our prudent approach to risk — can support your technology investment needs and mitigate your financial risk. Because of the history that we've had, we have the ability to continue in the marketplace and to be more selective and supportive of what our Business Partners need. IBM Global Financing is a trusted partner, with assets of $36B billion worldwide, and 125,000 Clients in more than 55 countries worldwide offering a full complement of financing offerings and asset management services, all designed for small and mid-size businesses to manage your customer’s manage their cash flow, reduce large upfront investments and lower their total cost of ownership to compete, survive and thrive in a capital constrained environment.
Increasingly, clients have turned to IBM Global Financing (IGF) to provide funding vehicles with appropriately matched structures to meet business and financial needs. IGF has responded with an On Demand financing solution. Anticipated costs and benefits are mapped out and a financial vehicle is created that allows the firm to meet current obligations for the project with a match funded obligation. IGF essentially becomes the client’s IT accounts payable clerk, only paying those invoices which the client authorizes and providing detailed reports of all of the project’s expenditures. From a practical viewpoint, the project can often be funded from its own future benefits with an appropriately structured financing vehicle. The benefits of IBM Project Financing can best be summarized as providing overall financial and operating flexibility and control, in addition to cost efficiency. IBM Project Financing offers total solution, multi-vendor IT financing with competitive interest rates, resulting in a one-stop solution, including hardware, software and services. Integral to the funding of any project is the relevant interest rate. IGF can provide structures with or without fees, compensating balances or down payments.
PC financing can be very beneficial to you, in terms of managing your cash and your assets, through the entire lifecycle of the PC. When you partner with IBM Global Financing, you get a strategic partner who can meet virtually all of your financing needs for both IBM and non-IBM equipment. Specifically, you can benefit in the following ways: Our lease rates are extremely competitive, and can lower your overall total cost of ownership (TCO). We can provide customer-friendly lease and payment options, such as: Customized payment structures tailored to your specific budget requirements. Flexible mid-lease and end-of-lease options that make it easy and cost effective to cascade, upgrade or dispose of your PCs. Flexible billing to fit your budget requirements. In addition to the financing options shown, we also provide: Flexible billing (department, subsidiaries) to fit your budget requirements. Ability to finance all your Lenovo and/or original equipment manufacturers (OEMs) and PCs, regardless of the channel through which it is acquired (IBM sales reps, ibm.com, Lenovo, IBM Business Partners, or other PC vendors), through a single contract. In terms of managing your PC environment, we can offer user-friendly tools that can allow you to view customizable reports on your leased assets, including the ability to view all your assets coming to end-of-lease and to make decisions about their status online. Through our Asset Recovery Solutions program, IBM takes on the responsibility of asset removal. We can provide proper handling of your retired PCs and maximum financial return on any unwanted, marketable PCs. Leasing through IBM Global Financing can also provide a hedge against technology obsolescence, in that you will have the ability to take advantage of the latest technology through scheduled equipment refreshes. We also let you combine all your hardware acquisitions (and software and services, too) into a single contract with a single monthly payment, simplifying both your budgeting and your IT management. And last, you can rely on IBM Global Financing’s 25 years of experience in lease execution, expertise in PC financing and close working relationships with Lenovo and Business Partners.
IBM no longer requires hardware on a financing transaction, so we can now offer financing on software-only transactions in the following countries: US, Austria, Germany, Denmark, Finland, Norway, Sweden, UK, Belgium/Luxembourg, Netherlands, France, Italy, Spain, Portugal, Japan, Austria, and New Zealand. We can help provide you with budget flexibility to access a complete solution with a simple payment structure. Payment plans can be customized in various structures (for example: monthly, quarterly, step, balloon).
You can take advantage of many benefits related to asset recovery solutions. If your unwanted assets are marketable, we can provide a competitive market value for those assets, values of which are updated monthly. Non-marketable assets can be disposed of in an environmentally friendly manner. We pride ourselves on the fact that less than two percent of disposed assets actually end up in a land fill; most components are recycled. For security purposes, we recommend that all clients use our 3X Disk Overwrite service to ensure that all confidential data previously stored on those hard drives is no longer retrievable to the new owner.
Inventory Financing is generally directed at IBM business partners who purchase software and hardware from IBM or its distributors, or who purchase products from a list of approximately 100 other vendors that IGF has contracted with. The program works, in general, by enabling business partners to make payments to their suppliers after they receive cash payments from their own clients. IGF makes payments to the Distributors or Suppliers, and then collects from the Business Partner 30 or 45 or 60 or 90 days after the sale, depending on the program. During those interim days, no interest is charged to the Business Partner, in effect giving them a “free” (no interest) loan. This no interest loan helps their cash flow. (The interest charges are paid, however, by IBM or the vendor sponsoring the program.)
Some of the benefits you can realize by purchasing (or leasing) IBM Certified Pre-owned Equipment are as follows: • Fully refurbished and tested to IBM standards • IBM maintenance qualified • Current and prior-level technology solutions at a fraction of the original price • Selected models include 1 or 3 years’ maintenance • 90-day satisfaction guarantee with IBM maintenance contract (system may be replaced or refunded at IBM’s discretion if equipment is unsatisfactory) • Availability of “Refurbished with Warranty”, which comes with the same warranty as new equipment models and is priced slightly higher than IBM Certified Pre-owned Equipment • Acquisition: Less stringent credit requirements for purchase or financing of IBM Certified Pre-owned Equipment • Short-term rentals are available for IBM Certified Pre-owned • Wide range of equipment available off the shelf or custom-configured, including: – Intel-based servers: Netfinity, xSeries and System x – Midrange servers: AS/400, iSeries and System i – UNIX servers: RS/6000, pSeries and System p – Mainframe systems: S/390, zSeries and System z – Storage: disk and tape systems – Printers and networking hardware
IGF has established partnerships with a select set of vendors to provide an array of IT financing options to their customers and business partners. The vendors include Lenovo, APC, Barco, InfoPrint, Juniper and Motorola.
The end customers typically are faced with multiple challenges to acquire their IT equipment. This includes limited capital funds and difficulty in managing their outdated equipment. IGF can help these customers to turn large up-front costs into an affordable and predictable monthly payment. Furthermore, IGF serves as a one-stop shop for financing hw, sw and services and allows customers to match their costs to project milestones. Additionally, when customers finance with IGF they are able to seamlessly transition to next generation IT solutions when the need arises and to preserve cash for strategic investments.
Customer Centre aggregates all your global leased asset data into a centralized tool so you can effectively and efficiently manage every piece of leased equipment throughout its term-from acceptance of equipment through end of lease and asset disposition. The Customer Centre tool is comprised of four modules—Delivery Confirmation, Lease Management, End of Lease and Asset Recovery Solutions—which you can use individually or in any combination that best suits your business needs. Customer Centre also eliminates a great deal of paperwork and, because it is Web-based, lets you manage your lease portfolio any time, anywhere.
In today’s “New Economy” with credit markets still tight and IT costs under pressure, hardware financing represents a wise choice for many customers. In addition to helping customers preserve capital for higher yielding investments, financing can help lower both IT acquisition costs and ongoing operational costs throughout the IT lifecycle. A programmatic IT refresh cycle based on leasing helps clients lower IT costs over outright purchase by ensuring timely replacement of equipment while helping ensure capacity needs are met with improved price performance results. Leasing allows clients to pay only for the use of the equipment while helping them reduce technology obsolescence risk. For those clients with longer use expectations, IBM Global financing offers, “lease to own” options that allow clients to pay for the equipment over time with the flexibility of a $1 buyout option.
A three year technology refresh cycle based on leasing can ensure that you have upgrade flexibility to meet both your growing IT and business demands without impacting your current budget. Even for non-upgradeable products, a three year leasing refresh cycle prevents technology obsolescence and ensures that you can acquire the latest technology with no concerns about asset disposal.
IGF builds a new server from existing inventory and ships to IBM where they install the new POWER6 upgrade. The server is shipped to the client, where they can perform the side by side upgrade. The client has 60 days to perform the migration. Once complete, the client returns the old server to IBM.
Migration projects consist of many moving parts, but with IBM Global Financing, you can confidently rely on our years of IT financing and asset management expertise to consolidate all of your project costs, both IBM and non-IBM into one monthly payment and contract, with friendly terms and conditions. With our access to capital and IT financing expertise you can ensure that your project will proceed with funding that ensures costs are matched to benefits and that any budget gap is addressed. Also, we can ensure that unexpected project changes or costs are addressed with minimal impact to your budget. What’s more IBM Global Financing can dispose of your older assets in compliance with local and state environmental regulations and pay you cash for re-marketable IT assets, which can be applied to reduce your migration costs.
For clients that need an immediate cash infusion, and you own your IT equipment, consider a sale-leaseback transaction in which you sell your assets to IBM Global Financing and then lease them back at a highly competitive rate. During challenging economic times, where credit is tight, sale-leaseback offers a powerful way to free up cash to use for upgrades or other investments. By engaging in a sale-leaseback—and no longer owning your assets—you'll enjoy the long-term and multifold benefits of leasing, which enables you to regularly and easily adapt your IT assets to avoid technology obsolescence. Other sale-leaseback benefits include: Potential capital and tax advantages Establishing a regular refresh cycle that includes technology refresh options during your lease and at the end of the lease term, when you can return your assets and acquire new technology Eliminating costs and hassles associated with asset disposition
A three year technology refresh cycle based on leasing can ensure that you have upgrade flexibility to meet both your growing IT and business demands without impacting your current budget. Even for non-upgradeable products, a three year leasing refresh cycle prevents technology obsolescence and ensures that you can acquire the latest technology with no concerns about asset disposal.
Existing leasing clients upgrading to POWER6 can in many cases maintain their monthly payments (with little or no change) and obtain the latest POWER6 technology. This is a compelling value proposition for clients who achieve greatly improved price performance with the upgrade to POWER6 while maintaining their current monthly payment.
Stellar credentials demonstrate IGF's value and leadership IBM Global Financing, the lending and leasing business segment of IBM, can make a real difference in a client’s decision to acquire technology equipment, software and services from IBM or any other vendor or supplier. What makes IBM Global Financing special is its global reach, its thorough understanding of credit and technology risk and its over 25 years of technology expertise, especially in the implementation, maintenance and disposal of equipment. The following key facts demonstrate IBM Global Financing’s leadership in the IT financing industry and can be used by IBM sellers as they move in to close that next deal. Global Reach: IBM Global Financing is a stable, proven partner that has been in the IT financing business more than 28 years. As the world's largest IT financier, IBM Global Financing has total assets of $36 billion and delivers financial services to 125,000 customers in more than 55 countries. IBM Global Financing serves commercial clients ranging from small businesses to more than 90% of the Fortune Global 100 list of companies. In 2008, IBM Global Financing represented about 2.5% of IBM's external segment revenue and 9.2% of IBM's external segment pre-tax profit. IBM Global Financing has about 3,000 employees globally, which is approximately 1% of the IBM employee population. Achieving Higher Value for our Clients: As the US Administration and other countries around the world embark on stimulus plans to jumpstart capital spending around technology, IBM Global Financing is already playing a key role in helping companies finance large projects. In May 2009, IBM Global Financing made up to $5 billion available to help jumpstart our clients’ investment in new technology infrastructure that can help create jobs and boost competitiveness. IBM Global Financing’s Project Financing capabilities can help bring discipline and transparency to the technology acquisition process, as well as match upfront costs to anticipated benefits. Today approximately 13% of IBM Global Financing’s $15.8B client financing business revolves around higher value opportunities being developed through our Project Financing practice. Rankings and Accomplishments: Though not a commercial bank, IBM Global Financing would rank among the top-40 U.S. commercial banks if measured by revenue alone. (Fortune 2008) Following the announcement of the economic stimulus funding in May 2009, InformationWeek wrote Doesn't sound much like a computer company, does it? Or a software company? Or just a financing company? In fact, it sounds a lot like a business- and technology- and financial-services company with deep industry expertise. A Feb 2008 article in ComputerWorld calls IBM Global Financing, “IBM's secret competitive weapon”, especially in light of its strong positioning around the launch of its new z10 upgrade in 2008. John Webster, principal IT adviser at research firm Illuminata Inc. writes, &quot;IGF is as strong or stronger now than it ever was, and it's making an unusually obvious display of flexing its creative financing muscles with the announcement of the z10 mainframe.&quot; Global Asset Recovery Services: IBM Global Asset Recover Services recently received ISO 14001 certification from Bureau Veritas Certification, North America covering the following scope: Global operational and logistics processes related to the return, remanufacturing, demanufacturing, remarketing and disposal of used equipment. In 2008, IBM Global Asset Recovery Services was recognized by the IT analyst firm IDC as one of the first recipients of its Green Recycling and Asset Disposal for the Enterprise (G.R.A.D.E.) certification. Additional detail on GARS (not on this slide) IBM’s Global Asset Recovery Services (GARS) helps ensure that a high percentage end-of-lease and client-owned IT equipment is refurbished, resold, disassembled and sold as parts, used for repair and maintenance work or scrapped. In 2008, GARS were $1.79B or 46% of total IGF revenue. In 2008, IBM GARS reused or resold almost 90% of the assets returned to its remanufacturing centers. In 1999, IBM GARS de-manufacturing operations processed the approximate weight of 500 rail cars filled with coal stretching 5.5 miles. By year end 2008, the cumulative weight processed by IBM GARS remanufacturing and de-manufacturing operations would fill 4480 cars stretching 49 miles. In the past three years, GARS major de-manufacturing locations have recycled more than 55,800 metric tons (123 million pounds) of product and product waste. Over 37,800 metric tons (83.3 million pounds) recycled have been ferrous and non ferrous metals, more metal than the equivalent metal used in 3.7 Eiffel towers. If all the laptop PCs that GARS remanufacturing centers have processed over the past 5 years (2004-2008) were placed end to end, the distance would be greater than the distance between Paris and London. If the laptops were stacked on top of each other, the pile would extend over 24 miles into the atmosphere (A trans-oceanic jet liner flies approximately 7 miles high by comparison).
Establish a long-term agreement to fund the full scope of your global IT investments The IBM Enterprise IT Financing Facility provides major corporations with a vehicle to implement comprehensive, efficient, customized and cost-effective lease and loan structures for IT hardware, software and services-ranging from $50 to $500 million. IBM Global Financing provides a single, integrated financing source for both IBM and non-IBM components, which facilitates optimizing all the required elements of an IT finance solution. This strategy upgrades companies from managing an IT portfolio of &quot;ad hoc&quot; transactions to management of organized IT financing processes. This unique financing proposition is designed to cover multiple countries and subsidiary organizations via one centrally negotiated contract. It offers exceptional efficiency benefits to global companies that are making a large number of IT acquisitions over multiple years.
Let me start by giving you a short introduction of IBM Global Financing: We generally think of the value we drive for our clients in three major categories. The first is to help our clients lower their overall cost of technology acquisition as they install new equipment and you can see that we can categorize cash preservation. They improve total cost of ownership through leveraging the residual value and bringing a large upfront investment into a stream of monthly payments that would support the concept of lower cost at the acquisition stage. But financing also helps our clients better manage their overall internal technology acquisition processes. Financing provides payment and term flexibility that can be used to better match a project's projected benefit stream to cash outflow because credit would be readily available. Credit available from IBM Global Financing can help accelerate project implementation internally and based on the fact that financing, in some instance, helps improve financial measurements, and a lease – a true lease where the equipment comes back to the lessor - will help a client mitigate the technology obsolescence risk. And because the lease has a specified end date after, for example, a 36 month term, there is a facilitated technology refresh built into the overall acquisition for the client. Finally, because of leasing from IBM Global Financing, clients can better facilitate management of assets throughout their lifecycle because at the end of lease, there are options available to return or acquire the equipment and beyond that, IBM Global Financing can help clients monetize their current assets with asset buyback and disposal.
The Open Infrastructure Offering (OIO) allows you to establish a relationship with IBM that can improve your price performance, provide interest rate protection for the life of your investments and enhance the reliability, scalability and flexibility of your IT environments. IBM can assemble an OIO that combines hardware, software, services, maintenance and disaster recovery into a single, customized agreement. Flexible financing from IBM Global Financing can be included in your OIO to help dramatically reduce the complexity involved in paying for your IT investments. With an OIO, you get a single, budgeted invoice each month that covers all products and services included in the original IBM agreement. Use an OIO to streamline your entire IT infrastructure lifecycle—including planning, procurement, budgeting, payment and asset disposition.