Young people, millennials and Generation Y September 2011

Young people, millennials and Generation Yby Toronto Training and HR September 2011

3-4 Introduction to Toronto Training and HR 5-6 Traditionalists7-8 Baby boomers9-10 Generation X11-12 Generation Y13-14 Millennials15-16 Canada v the US17-20 Clashes21-22 Comparing Generation X and Generation Y23-24 The ethical debate25-26 Getting young people off the streets in Canada27-30 Example; the non-profit sector31-39 Hiring Millennials40-43 Engaging young people44-45 Leading across the generations46-47 Drill48-49 Case study50-51 Conclusion and questionsContentsPage 2

Introduction to Toronto Training and HRToronto Training and HRis a specialist training and human resources consultancy headed by Timothy Holden 10 years in banking10 years in training and human resourcesFreelance practitioner since 2006The core services provided by Toronto Training and HR are:Training course design

Training course delivery- Reducing costsSaving time

Improving employee engagement & morale

Services for job seekersPage 5Traditionalists

TraditionalistsDefinitionSometimes known as the Matures or The Silent GenerationTraditionalists at workHow to motivate themImplications and recommendations for managers

Baby boomersDefinitionBaby boomers at workHow to motivate themImplications and recommendations for managers

Generation XDefinitionGeneration X at workHow to motivate themImplications and recommendations for managers

Generation YDefinitionGeneration Y at workHow to motivate themImplications and recommendations for managers

MillennialsDefinitionMillennials at workHow to motivate themImplications and recommendations for managers

Canada v the USStressWorking hours and work-life balanceMethods of relaxing after workHealthReward and recognitionCulture

Clashes 1 of 3Baby Boomers tend to…Generation Y individuals tend to…

Clashes 2 of 3POINTS OF COMMON FRICTIONRespectDecision-makingCareer perspective FeedbackWork-life balancePerformance management Dress code

Clashes 3 of 3POINTS OF COMMON FRICTIONMeetingsFun at workWork ethicCommunicationPoliciesLoyalty

Comparing Generation X and Generation Y

Comparing Generation X and Generation YHow many people?Spending time with familiesWork-life balanceFlexible work arrangementsLoyalty to employersSociety’s perceptions of women at workRole of women at workChanges for menWorking hours

The ethical debateRetaliationObserving misconductReporting misconductPositive or negative view of culturePositive or negative view of ethicsLength of tenure

Getting young people off the streets in Canada

Getting young people off the streets in CanadaThe exiting processThe disengagement process

Example; the non-profit sector

Example; the non-profit sector 1 of 3MILLENNIALSIssues facing the sectorRecruitment and retention difficultiesInterests, values, attitudes and behavioursWhat motivates?What do they want from the work environment?Who influences their career decisions?What do their career paths look like?What do they think of the non-profit sector?How do they feel about volunteering?

Example; the non-profit sector 2 of 3MILLENNIALSExperiences in the sectorWork efficiency challengesAgeismPoor work-life balanceLack of career developmentMBAs need not applyInattention to new hires

Example; the non-profit sector 3 of 3What advantages does the sector have over other sectors?Initiatives

Hiring Millennials 1 of 8TALKING ABOUT MILLENNIALSWhen Millennials take over the worldMillennial myth-bustingMake way for MillennialsMillennials and ITHelping Millennials communicate more effectivelyTraits displayed and exhibited by Millennials

Hiring Millennials 2 of 8WHAT DO THEY WANT?From a boss…From an employer…To learn…Mentoring

Hiring Millennials 3 of 8PRIOR PREPARATION Take the lead in listening, learning and adaptingBalance IT boundaries and freedomsAdapt IT policies to deal with generational diversityAccelerate experiments with social networksBridge the generation gap

Hiring Millennials 4 of 8CHOICES TO MAKE IN ORDER TO PREPARE FOR THE FUTUREGetting the proper education Learning transferable skills Setting goals with their manager to prepare for the next level Actively networking Getting an internship, apprenticeship or vocational training Researching emerging careers that interest them Joining the armed services for job training, funding for a college education, etc. Joining a professional organization

Hiring Millennials 5 of 8FACTORS THAT INDICATE CAREER SUCCESSMeaningful workHigh paySense of accomplishmentChallenging workHigh level of self-expressionHigh level of responsibility

Hiring Millennials 6 of 8WEAKNESSES IDENTIFIED BY RECRUITING MANAGERSInability to receive criticism from managers or leaders Impatience with established processes Ineffective communication Lack of political savvy Lack of independence

Hiring Millennials 7 of 8WAYS TO OVERCOME WEAKNESSES Seek mentorship from senior leadership to ask for adviceSet goals with my manager to address my weaknessesParticipate in company sponsored training opportunitiesRead books, journals and blogs which offer career adviceHire a life or career coach

Hiring Millennials 8 of 8GETTING THE VERY BEST TALENTTreat them like VIPsCo-recruit the parentsFind them earlyLook after themOffer structure and teach them the basicsProvide tight cycles of feedbackDon’t offer low-status, high-turnover jobsMake them part of the groupBe active in the communityTake an interest in their success

Engaging young people 1 of 3Don’t manage; mentorDon’t assign; explainDon’t dictate; solicitDon’t ignore; respondDon’t conceal; communicateOther dos and don’ts

Engaging young people 2 of 3QUESTIONS TO ASKWhy are you communicating with young people?What messages do you want them to take away? How can you craft your messages in a way that’s meaningful?

Engaging young people 3 of 3SOCIAL MEDIAFacebookTwitterYouTubeBlogsGoogle

Leading across the generations

Leading across the generationsAcknowledgeAppreciateFlexResolveLeverage

Young people, millennials and Generation Y September 2011

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