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Local: The Mobile Call-To-Action
How Marketers Can Use Local To Win Mobile
•

Agenda

Mobile is growing with local

•

Location as call-to-action

•

Recent innovation and activity

•

What’s next
1. Local is the core of mobile

3
Mobile Search Is Local Search

50% of
local search
is mobile

Neustar Localeze 15miles, March 2013

4
Mobile Influences Local Experience

88% of smartphone owners
use it to find local information

Keynote, 2012

5
9 of the
top 25 apps
in the App Store
use location
7 Billion People Roaming The Planet, With 10
Billion Devices

2B

300M
Tablets

1.4B
smartphones

PCs

Today marketers can deliver their local message
7
FedEx – 9600 Main Street, Fairfax, VA 22031 (703) 323-0200

How?
Adding Location

8
Local Marketing Drives To A Location
Funnel

Mobile Usage
“coffee”
“shoes”

Discovery
Decision
Act

“hotel”

“4-star reviews”

Decision

“photos”

“menus”

“hours”

PURCHASE

Discovery

“directions”

Act

“phone number”

9
Local Business Information On Mobile

Name, Address,
Phone Number

$$$$

Driving
Directions

Price Compare
84% of 18-24 year olds
compare prices in store

Product Reviews
57% of 18-24 year olds
look up product reviews

All statistics from Milllennials in the Marketplace: A Generation Moving on its own unpredictable Path (eMarketer)

10
Mobile Drives Local Purchases

40%

of in-person purchases
include online research

55%
76%

of purchase-related conversions occur
within 1 hour of initial mobile search
of purchasing decisions are
made in person & locally

Sources: Google, April 2012; Google, March 2013; POPAI, June 2012

11
78%searches
of mobile
end in a purchase

Neustar Localeze 15miles, March 2013
2. Two Years Ago…
Maps Timeline
September

March

Apple Acquires
WifiSLAM

Apple Maps
in iOS6

2012

July

2013
December

Google Maps returns
to App Store

Apple Acquires
Locationary & HopStop

June
June

Google
Acquires Waze

August

Apple Acquires
Embark
Mobile Fragmentation

15
Facebook’s
Graph
Search
Massive Investments in Local
Apple

Google

Foursquare

Amazon
Facebook

Yelp

Yahoo

Nokia
Groupon
Microsoft

17
5 Layers of Local Innovation

DATA

TRANSACTION

DELIVERY

LOCATION

INTERFACE

ALGORITHM

18
Recent Activity in Local
Google buys
Waze

Microsoft acquires
HERE license

Foursquare launches
menu search

Yelp Platform

Uber raised $350,000,000

19
But, people don’t really
buy on their phones
20
“There’s little e-commerce activity on
mobile. Brands advertise to drive sales.
But people aren’t buying stuff on their
phones in any meaningful way”
Jessica Lessin, former Technology Editor for WSJ

21
3. What’s Next

22
Let’s use mobile to
drive OFFLINE sales.
24
25
26
27
28
29
The Yext Local Marketing Cloud
With Yext, marketers localize their messages with connected local services like search,
social, display, listings, landing pages and other surfaces.

EASILY MANAGE
1000’S OF LOCATIONS

CONNECT
TO SEARCH

DIRECT LISTINGS
INTEGRATION

CONNECT
TO SOCIAL

LOCAL CONTENT,
YOUR WAY

CONNECT
TO DISPLAY

Yext has more than 200,000 subscribers to the cloud.

30
Thank you!

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Sponsor Breakfast Presentation by Yext

  • 1. Local: The Mobile Call-To-Action How Marketers Can Use Local To Win Mobile
  • 2. • Agenda Mobile is growing with local • Location as call-to-action • Recent innovation and activity • What’s next
  • 3. 1. Local is the core of mobile 3
  • 4. Mobile Search Is Local Search 50% of local search is mobile Neustar Localeze 15miles, March 2013 4
  • 5. Mobile Influences Local Experience 88% of smartphone owners use it to find local information Keynote, 2012 5
  • 6. 9 of the top 25 apps in the App Store use location
  • 7. 7 Billion People Roaming The Planet, With 10 Billion Devices 2B 300M Tablets 1.4B smartphones PCs Today marketers can deliver their local message 7
  • 8. FedEx – 9600 Main Street, Fairfax, VA 22031 (703) 323-0200 How? Adding Location 8
  • 9. Local Marketing Drives To A Location Funnel Mobile Usage “coffee” “shoes” Discovery Decision Act “hotel” “4-star reviews” Decision “photos” “menus” “hours” PURCHASE Discovery “directions” Act “phone number” 9
  • 10. Local Business Information On Mobile Name, Address, Phone Number $$$$ Driving Directions Price Compare 84% of 18-24 year olds compare prices in store Product Reviews 57% of 18-24 year olds look up product reviews All statistics from Milllennials in the Marketplace: A Generation Moving on its own unpredictable Path (eMarketer) 10
  • 11. Mobile Drives Local Purchases 40% of in-person purchases include online research 55% 76% of purchase-related conversions occur within 1 hour of initial mobile search of purchasing decisions are made in person & locally Sources: Google, April 2012; Google, March 2013; POPAI, June 2012 11
  • 12. 78%searches of mobile end in a purchase Neustar Localeze 15miles, March 2013
  • 13. 2. Two Years Ago…
  • 14. Maps Timeline September March Apple Acquires WifiSLAM Apple Maps in iOS6 2012 July 2013 December Google Maps returns to App Store Apple Acquires Locationary & HopStop June June Google Acquires Waze August Apple Acquires Embark
  • 17. Massive Investments in Local Apple Google Foursquare Amazon Facebook Yelp Yahoo Nokia Groupon Microsoft 17
  • 18. 5 Layers of Local Innovation DATA TRANSACTION DELIVERY LOCATION INTERFACE ALGORITHM 18
  • 19. Recent Activity in Local Google buys Waze Microsoft acquires HERE license Foursquare launches menu search Yelp Platform Uber raised $350,000,000 19
  • 20. But, people don’t really buy on their phones 20
  • 21. “There’s little e-commerce activity on mobile. Brands advertise to drive sales. But people aren’t buying stuff on their phones in any meaningful way” Jessica Lessin, former Technology Editor for WSJ 21
  • 23. Let’s use mobile to drive OFFLINE sales.
  • 24. 24
  • 25. 25
  • 26. 26
  • 27. 27
  • 28. 28
  • 29. 29
  • 30. The Yext Local Marketing Cloud With Yext, marketers localize their messages with connected local services like search, social, display, listings, landing pages and other surfaces. EASILY MANAGE 1000’S OF LOCATIONS CONNECT TO SEARCH DIRECT LISTINGS INTEGRATION CONNECT TO SOCIAL LOCAL CONTENT, YOUR WAY CONNECT TO DISPLAY Yext has more than 200,000 subscribers to the cloud. 30

Editor's Notes

  1. Animate each number
  2. Animate each number