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Wyoming Library Trustees
Training Cohort 2021
Session A - Relationships
John Chrastka, EveryLibrary Institute
January 12, 2021
About this Series
Webinar Learning Series - Six Modules and several Coaching Clusters
Library boards need to be equipped with relevant, actionable, and accurate
information, tools, and resources in order to make informed decisions about the
financial and policy future of their libraries.
Learning Objectives
Participants will understand best practices for library boards including agenda development,
committee work, and communications;
Participants will be able to evaluate their current intra-board relationships and roles, and
their relationships to the director and staff;
Participants will learn about Wyoming statutes and practices concerning library funding and
financing, the law and regulations relevant to governance, and ways to navigate
intergovernmental relationships;
Participants will be able to evaluate policies, understand trends, support ongoing board
recruitment, and support a more effective board.
Format / Timeline
Six pre-recorded on-demand workshop sessions starting on the 2nd Tuesday of
each month.
Live “coaching clusters” will be available on the morning of the 3rd Tuesday, the
afternoon of the 3rd Thursday, and the evening of the 4th Wednesday of each
month.
Session A coaching calls: join on either Tues, January 19 at 10am MT; or Thurs,
Jan 21 at 3pm MT; or Weds, Jan 27 at 7pm MT.
Email john.chrastka@everylibrary.org to join a group call.
About Your Host - EveryLibrary Institute
The EveryLibrary Institute is a non-profit organization dedicated to ensuring that
libraries have the funding they need to serve their communities or campuses.
We work every day to make sure that librarians are there to help children and
students, families, and people of all backgrounds find what they want to read,
watch, and enjoy.
At the EveryLibrary Institute, we believe that public and school libraries are
anchors of education, economic development, and growth.
EveryLibraryInstitute.org | @everylibrary
EveryLibrary | 501(c)4 Political Action
Committee
• Sponsorships, Government Relations and
CSR Funding
• Spend money on “issues” and direct
lobbying
EveryLibrary Institute - 501(c)3 Research and
Policy Think Tank
• Grants, Philanthropy, Federal and State
Programs, Charitable Funding
• Spend on education and outreach
About Your Presenter - John Chrastka
John Chrastka - A long-time library trustee, supporter and advocate, John
Chrastka is executive director of the EveryLibrary Institute and EveryLibrary.
He is a former president of the Board of Trustees for the Berwyn (IL) Public
Library (2006 – 2015) and is a former president of the Reaching Across Illinois
Libraries System (RAILS), a multi-type library system, and was a board
member of the Metropolitan Library System which preceded RAILS. Prior to his
work on EveryLibrary, he was a partner in AssociaDirect, a consultancy
focused on supporting associations in governance activities, and was Director
for Membership Development at the American Library Association (ALA).
Approach for First Three Sessions
● Session A: Relationships - Inside and Out (January)
● Session B: Policy and Funding (February)
● Session C: Effective Boards (March)
Second Half is on “Marketing and Outreach to Build Support” with
Patrick “PC” Sweeney
Today’s Format - Session A - Relationships
Four Units (with breaks in between)
● Relationships with our Funding Partners
● Relationships around our Library Team
● Relationships with and around our Community
● Homework and Next Steps (including Coaching Call info)
To understand how a relationship should be functioning, it’s important to identify
and understand what the roles are.
Roles are "Form Follows Function”
Legal Basis for Wyoming Library Boards
Library Law: https://library.wyo.gov/services/ldo/library-laws/
Appointed
Fiduciary
Policy
Buildings
In state statute, the role of the library is
“informational, educational, cultural and recreational”.
Handbook for WY Trustees and for Directors
From the Wyoming State Library
Trustees Handbook
https://library.wyo.gov/services/ldo/boards/
Directors’ Handbook
https://library.wyo.gov/services/ldo/directors/
Relationships with Funding Partners
Who are our Funding Partners?
Local Government
Donors to Foundation and Friends
Grantmakers and Philanthropy
Voters Themselves
Local Government
● Elected Officials and Staff
○ Why did they run? Why do they serve?
● Priorities for the County, City, Town
● Your role in relation to local government
○ Caretaker?
○ Enactor?
Is the Library Aligned with Their Priorities?
Counties, Cities, and Towns are responsible for:
● Interesting
● Thriving
● Prosperous
In state statute, the role of the library is “informational, educational, cultural and
recreational”.
Donors to Foundation and Friends
● Ongoing relationships with donors / endowment funders.
● Who is asking vs. who is leading?
● Are donors capable of giving?
○ Worried that their money will be wasted.
○ Want to give to a good cause.
○ Uncertain about the path.
○ Want to create maximum impact.
Donors, Grantmakers and Philanthropy
Your library is a legacy anchor institution. It is able quickly to
operationalize new programs and services that are aligned
with the educational, economic development, social-
cohesion, health, and equity needs of the community for
recovery.
Donors, philanthropy, and grant makers want their money to
go to work in smart, fast, effective, and measurable ways.
Money can flow to mission-aligned programs and services -
as well as to proven institutions and organizations - for rapid-
response projects.
Voter (Neighbors)
The economic impacts of the Coronavirus
shutdown and energy-sector slowdowns will most
hurt the people that libraries serve every day.
Library budgets may be cut. Other services (both
governmental and nonprofit/charitable) will be cut.
Users are different than supporters. The value-
proposition for supporters isn’t about what they get.
It’s about what the library does.
Pause, then:
The Library Team
Who is on the Library Team?
Board Members
Library Director
Library Staff
Volunteers
Liaisons and Endorsers
Roles for the Board in Statute
In state statute, the role of the library is “informational, educational, cultural and recreational”. The Board
is responsible for Money, People, and Buildings:
● “Control, use and disposition of the county library fund,” budgeting and expending it “for the
maintenance, operation and promotion of the county library and county library system in order to
carry out the informational, educational, cultural and recreational role of the county library.” (18-7-
103)
● “Receive and be responsible for real estate, money or other property to aid the establishment,
maintenance or operation of the county library system.” (18-7-104) “Appoint a competent librarian
who with the approval of the board of directors shall appoint a library staff. The duties and
compensation of the staff shall be determined by the board.” (18-7-104)
● “Prescribe rules and regulations for the establishment, organization, operation and use of the county
library and library system.” (18-7-105)
Board Members
● Why are you serving?
○ Personal Mission, Vision and Values
● Emotional Life of the Board
● Strengths and Vulnerabilities
● "In Touch” with the county and your
towns/cities?
COVID Era Board Tune-up
Talk with Each Other
Focus on People and Partners
Understand and Address Continuity Issues
Understand the Organization’s Needs
Re-Engage the Library’s Mission, Vision, and Values
Review Your Charter and Bylaws
Review Your Policies
Library Director
Roles and Responsibilities
in Statute
in Practice
Chain of Command / Responsibility
Board → Director → Staff
The Form the Relationship Takes
Responsibility Board Director
General Governance Administration
Policy Adopts Suggests/Implements
Meetings Discussion and Decisions Resource and Expertise
Budget/Finance Adopts and Monitors Prepares, Administers, Monitors
Staff Hires/Fires Director Interviews, Hires, Evaluates,
Promotes, Trains
Operations Adopts Policies Implements/Recommends
Community Communicates/Collaborates Communicates/Collaborates
Advice for the Library Director
If your library is projecting a revenue shortfall your role is
significantly different than if the library is projecting near-
term financial stability.
● Listen to leadership and staff
● Identify the Library’s urgent needs
● Partner with Board and Staff on the plan
● Talk about the long-term now
Library Staff
● Roles and Reporting
● Whistleblowing
● Lived Experience
● Professional Acumen
Volunteers, Liaisons, and Endorsers
Volunteers - especially during COVID
● They may not have signed up for this now
● Ask for their involvement and commitment
● Understand their limitations
● Leverage their networks
Connectors, Networkers, and Liaisons
Pause, then:
Around (and with) the Community
Who Are We “In Community” With?
Education and School Libraries
Chambers and Economic Development
Social Services and Civic Organizations
Immigration and Diversity
Public Safety
COVID-related and Wellbeing
What is a Coalition Based On?
● Who Else Cares?
● About people
● About place
● About the crisis
Programmatic Partnerships are done via
the Director and Staff
Funding-Focused Alignments must include the Board
Education Stakeholders
Pre-K readiness and families at risk
K-3 and grade level reading
Middle school with STEM focus
Highschool with career and college
Career readiness / Adult retooling
College readiness / First gen families
Lifelong learning and remedial skills
Chambers and EDC
Tourism
Mainstreet
Rural Homecoming
Nonprofits
Gig Work and Side Hustles
Artisans and Crafts
Consultants and Remote
COVID-Related and Wellbeing
Health
Education
Community Cohesion
Workforce
Mainstreet
Social Services
How to Reach Out Now
1. Reach out in the way they want to be contacted. Be personal and not just
personalized.
2. Always say: “May I share with you what is happening at our library right now?”
3. Open with the story of “why we are doing what we’re doing”. Not a laundry list
of activities. Partners want to know what's going on and they want to know
how they can participate.
4. “Our work continues but it has changed for the short term. Over the long-term
it will return, and we will need everyone’s help then too.”
Difficult Relationships
What Opposition
Is Not
● Why do we need libraries
anyways? Everything is on the
internet….
● Do people still use libraries?
● What do they do all day…
Read?
Where Does Trouble Come From?
● Can be Internal or External
○ Lack of Knowledge
○ Emotional Intelligence
○ World View(s)
○ Political Vocabularies
○ Power Shifts
Building Relationships
Building Relationships
● Orientate and Educate
● Listening Tour
● Bright Spots, Hot Spots, What-if’s
● Truth-Telling
● Surveys and Polls
● “Values-Based” Purchasing and
Partnering
Session A - Wrap Up
Homework
Wyoming Library Law:
https://library.wyo.gov/services/ldo/library-laws/
Trustees Handbook
https://library.wyo.gov/services/ldo/boards/
Consider a Doing a Listening Tour
Join a coaching call
Coaching Calls - Session A
Please schedule yourself for ONE of the Session A coaching calls during January:
On either Tuesday, January 19 at 10am MT
or Thursday, January 21 at 3pm MT
or Wednesday, January 27 at 7pm MT
To schedule: Email john.chrastka@everylibrary.org with your preferred and second-choice times. He will
send you an invitation to confirm. Participation is capped at 15 people per session to allow for interactions,
Q&A and sharing. Bring your thoughts, questions, comments and concerns.
John is available to meet with your library board for more one-on-one support and consultations beginning
in February. Please visit his calendar at https://calendly.com/john-chrastka-everylibrary to arrange a
confidential discussion.
Wyoming Library Trustees
Training Cohort 2021
Session A - Relationships
John Chrastka, EveryLibrary Institute
January 12, 2021

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WY Library Trustee Training 2021 - Session A Slides - January - EveryLibrary Institute

  • 1. Wyoming Library Trustees Training Cohort 2021 Session A - Relationships John Chrastka, EveryLibrary Institute January 12, 2021
  • 2. About this Series Webinar Learning Series - Six Modules and several Coaching Clusters Library boards need to be equipped with relevant, actionable, and accurate information, tools, and resources in order to make informed decisions about the financial and policy future of their libraries.
  • 3. Learning Objectives Participants will understand best practices for library boards including agenda development, committee work, and communications; Participants will be able to evaluate their current intra-board relationships and roles, and their relationships to the director and staff; Participants will learn about Wyoming statutes and practices concerning library funding and financing, the law and regulations relevant to governance, and ways to navigate intergovernmental relationships; Participants will be able to evaluate policies, understand trends, support ongoing board recruitment, and support a more effective board.
  • 4. Format / Timeline Six pre-recorded on-demand workshop sessions starting on the 2nd Tuesday of each month. Live “coaching clusters” will be available on the morning of the 3rd Tuesday, the afternoon of the 3rd Thursday, and the evening of the 4th Wednesday of each month. Session A coaching calls: join on either Tues, January 19 at 10am MT; or Thurs, Jan 21 at 3pm MT; or Weds, Jan 27 at 7pm MT. Email john.chrastka@everylibrary.org to join a group call.
  • 5. About Your Host - EveryLibrary Institute The EveryLibrary Institute is a non-profit organization dedicated to ensuring that libraries have the funding they need to serve their communities or campuses. We work every day to make sure that librarians are there to help children and students, families, and people of all backgrounds find what they want to read, watch, and enjoy. At the EveryLibrary Institute, we believe that public and school libraries are anchors of education, economic development, and growth. EveryLibraryInstitute.org | @everylibrary
  • 6. EveryLibrary | 501(c)4 Political Action Committee • Sponsorships, Government Relations and CSR Funding • Spend money on “issues” and direct lobbying EveryLibrary Institute - 501(c)3 Research and Policy Think Tank • Grants, Philanthropy, Federal and State Programs, Charitable Funding • Spend on education and outreach
  • 7. About Your Presenter - John Chrastka John Chrastka - A long-time library trustee, supporter and advocate, John Chrastka is executive director of the EveryLibrary Institute and EveryLibrary. He is a former president of the Board of Trustees for the Berwyn (IL) Public Library (2006 – 2015) and is a former president of the Reaching Across Illinois Libraries System (RAILS), a multi-type library system, and was a board member of the Metropolitan Library System which preceded RAILS. Prior to his work on EveryLibrary, he was a partner in AssociaDirect, a consultancy focused on supporting associations in governance activities, and was Director for Membership Development at the American Library Association (ALA).
  • 8. Approach for First Three Sessions ● Session A: Relationships - Inside and Out (January) ● Session B: Policy and Funding (February) ● Session C: Effective Boards (March) Second Half is on “Marketing and Outreach to Build Support” with Patrick “PC” Sweeney
  • 9. Today’s Format - Session A - Relationships Four Units (with breaks in between) ● Relationships with our Funding Partners ● Relationships around our Library Team ● Relationships with and around our Community ● Homework and Next Steps (including Coaching Call info) To understand how a relationship should be functioning, it’s important to identify and understand what the roles are.
  • 10. Roles are "Form Follows Function” Legal Basis for Wyoming Library Boards Library Law: https://library.wyo.gov/services/ldo/library-laws/ Appointed Fiduciary Policy Buildings In state statute, the role of the library is “informational, educational, cultural and recreational”.
  • 11. Handbook for WY Trustees and for Directors From the Wyoming State Library Trustees Handbook https://library.wyo.gov/services/ldo/boards/ Directors’ Handbook https://library.wyo.gov/services/ldo/directors/
  • 13. Who are our Funding Partners? Local Government Donors to Foundation and Friends Grantmakers and Philanthropy Voters Themselves
  • 14. Local Government ● Elected Officials and Staff ○ Why did they run? Why do they serve? ● Priorities for the County, City, Town ● Your role in relation to local government ○ Caretaker? ○ Enactor?
  • 15. Is the Library Aligned with Their Priorities? Counties, Cities, and Towns are responsible for: ● Interesting ● Thriving ● Prosperous In state statute, the role of the library is “informational, educational, cultural and recreational”.
  • 16. Donors to Foundation and Friends ● Ongoing relationships with donors / endowment funders. ● Who is asking vs. who is leading? ● Are donors capable of giving? ○ Worried that their money will be wasted. ○ Want to give to a good cause. ○ Uncertain about the path. ○ Want to create maximum impact.
  • 17. Donors, Grantmakers and Philanthropy Your library is a legacy anchor institution. It is able quickly to operationalize new programs and services that are aligned with the educational, economic development, social- cohesion, health, and equity needs of the community for recovery. Donors, philanthropy, and grant makers want their money to go to work in smart, fast, effective, and measurable ways. Money can flow to mission-aligned programs and services - as well as to proven institutions and organizations - for rapid- response projects.
  • 18. Voter (Neighbors) The economic impacts of the Coronavirus shutdown and energy-sector slowdowns will most hurt the people that libraries serve every day. Library budgets may be cut. Other services (both governmental and nonprofit/charitable) will be cut. Users are different than supporters. The value- proposition for supporters isn’t about what they get. It’s about what the library does.
  • 20. Who is on the Library Team? Board Members Library Director Library Staff Volunteers Liaisons and Endorsers
  • 21. Roles for the Board in Statute In state statute, the role of the library is “informational, educational, cultural and recreational”. The Board is responsible for Money, People, and Buildings: ● “Control, use and disposition of the county library fund,” budgeting and expending it “for the maintenance, operation and promotion of the county library and county library system in order to carry out the informational, educational, cultural and recreational role of the county library.” (18-7- 103) ● “Receive and be responsible for real estate, money or other property to aid the establishment, maintenance or operation of the county library system.” (18-7-104) “Appoint a competent librarian who with the approval of the board of directors shall appoint a library staff. The duties and compensation of the staff shall be determined by the board.” (18-7-104) ● “Prescribe rules and regulations for the establishment, organization, operation and use of the county library and library system.” (18-7-105)
  • 22. Board Members ● Why are you serving? ○ Personal Mission, Vision and Values ● Emotional Life of the Board ● Strengths and Vulnerabilities ● "In Touch” with the county and your towns/cities?
  • 23. COVID Era Board Tune-up Talk with Each Other Focus on People and Partners Understand and Address Continuity Issues Understand the Organization’s Needs Re-Engage the Library’s Mission, Vision, and Values Review Your Charter and Bylaws Review Your Policies
  • 24. Library Director Roles and Responsibilities in Statute in Practice Chain of Command / Responsibility Board → Director → Staff
  • 25. The Form the Relationship Takes Responsibility Board Director General Governance Administration Policy Adopts Suggests/Implements Meetings Discussion and Decisions Resource and Expertise Budget/Finance Adopts and Monitors Prepares, Administers, Monitors Staff Hires/Fires Director Interviews, Hires, Evaluates, Promotes, Trains Operations Adopts Policies Implements/Recommends Community Communicates/Collaborates Communicates/Collaborates
  • 26. Advice for the Library Director If your library is projecting a revenue shortfall your role is significantly different than if the library is projecting near- term financial stability. ● Listen to leadership and staff ● Identify the Library’s urgent needs ● Partner with Board and Staff on the plan ● Talk about the long-term now
  • 27. Library Staff ● Roles and Reporting ● Whistleblowing ● Lived Experience ● Professional Acumen
  • 28. Volunteers, Liaisons, and Endorsers Volunteers - especially during COVID ● They may not have signed up for this now ● Ask for their involvement and commitment ● Understand their limitations ● Leverage their networks Connectors, Networkers, and Liaisons
  • 29. Pause, then: Around (and with) the Community
  • 30. Who Are We “In Community” With? Education and School Libraries Chambers and Economic Development Social Services and Civic Organizations Immigration and Diversity Public Safety COVID-related and Wellbeing
  • 31. What is a Coalition Based On? ● Who Else Cares? ● About people ● About place ● About the crisis Programmatic Partnerships are done via the Director and Staff Funding-Focused Alignments must include the Board
  • 32. Education Stakeholders Pre-K readiness and families at risk K-3 and grade level reading Middle school with STEM focus Highschool with career and college Career readiness / Adult retooling College readiness / First gen families Lifelong learning and remedial skills
  • 33. Chambers and EDC Tourism Mainstreet Rural Homecoming Nonprofits Gig Work and Side Hustles Artisans and Crafts Consultants and Remote
  • 34. COVID-Related and Wellbeing Health Education Community Cohesion Workforce Mainstreet Social Services
  • 35. How to Reach Out Now 1. Reach out in the way they want to be contacted. Be personal and not just personalized. 2. Always say: “May I share with you what is happening at our library right now?” 3. Open with the story of “why we are doing what we’re doing”. Not a laundry list of activities. Partners want to know what's going on and they want to know how they can participate. 4. “Our work continues but it has changed for the short term. Over the long-term it will return, and we will need everyone’s help then too.”
  • 37. What Opposition Is Not ● Why do we need libraries anyways? Everything is on the internet…. ● Do people still use libraries? ● What do they do all day… Read?
  • 38. Where Does Trouble Come From? ● Can be Internal or External ○ Lack of Knowledge ○ Emotional Intelligence ○ World View(s) ○ Political Vocabularies ○ Power Shifts
  • 40. Building Relationships ● Orientate and Educate ● Listening Tour ● Bright Spots, Hot Spots, What-if’s ● Truth-Telling ● Surveys and Polls ● “Values-Based” Purchasing and Partnering
  • 41. Session A - Wrap Up
  • 42. Homework Wyoming Library Law: https://library.wyo.gov/services/ldo/library-laws/ Trustees Handbook https://library.wyo.gov/services/ldo/boards/ Consider a Doing a Listening Tour Join a coaching call
  • 43. Coaching Calls - Session A Please schedule yourself for ONE of the Session A coaching calls during January: On either Tuesday, January 19 at 10am MT or Thursday, January 21 at 3pm MT or Wednesday, January 27 at 7pm MT To schedule: Email john.chrastka@everylibrary.org with your preferred and second-choice times. He will send you an invitation to confirm. Participation is capped at 15 people per session to allow for interactions, Q&A and sharing. Bring your thoughts, questions, comments and concerns. John is available to meet with your library board for more one-on-one support and consultations beginning in February. Please visit his calendar at https://calendly.com/john-chrastka-everylibrary to arrange a confidential discussion.
  • 44. Wyoming Library Trustees Training Cohort 2021 Session A - Relationships John Chrastka, EveryLibrary Institute January 12, 2021