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1. September 2023 - Where Did You Get That Book?
1 / 27
10.41% 86
66.10% 546
58.84% 486
57.38% 474
Q1 In the last year, have you visited any of the following (check all that
apply):
Answered: 826 Skipped: 2
Total Respondents: 826
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
None of the
above
A bookstore
A cinema
A public
library
ANSWER CHOICES RESPONSES
None of the above
A bookstore
A cinema
A public library

2. September 2023 - Where Did You Get That Book?
2 / 27
89.37% 740
10.63% 88
Q2 In the last year have you read or made use of a book in any form
(print, eBook, audio book)?
Answered: 828 Skipped: 0
TOTAL 828
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Yes
No
ANSWER CHOICES RESPONSES
Yes
No

3. September 2023 - Where Did You Get That Book?
3 / 27
95.88% 792
4.12% 34
Q3 In the last year, have you watched a movie
Answered: 826 Skipped: 2
TOTAL 826
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Yes
No
ANSWER CHOICES RESPONSES
Yes
No

4. September 2023 - Where Did You Get That Book?
4 / 27
83.11% 684
16.89% 139
Q4 In the last year, have you played a computer or video game?
Answered: 823 Skipped: 5
TOTAL 823
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Yes
No
ANSWER CHOICES RESPONSES
Yes
No

5. September 2023 - Where Did You Get That Book?
5 / 27
93.42% 767
6.58% 54
Q5 In the last year, have you watched a tv drama series?
Answered: 821 Skipped: 7
TOTAL 821
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Yes
No
ANSWER CHOICES RESPONSES
Yes
No

6. September 2023 - Where Did You Get That Book?
6 / 27
65.48% 480
46.52% 341
25.92% 190
Q6 In what format was it?
Answered: 733 Skipped: 95
Total Respondents: 733
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
A printed book
An eBook or
electronic book
An audio book
ANSWER CHOICES RESPONSES
A printed book
An eBook or electronic book
An audio book

7. September 2023 - Where Did You Get That Book?
7 / 27
Q7 If it was a printed book or physical audio, from where did you obtain it?
Answered: 690 Skipped: 138
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
A friend or
family member
It had been in
my house for...
A retail
bookstore
A second hand
or used...
An internet
bookstore (e...
A public
library
An
educational,...
School or
College
Church
It was an
ebook or...

8. September 2023 - Where Did You Get That Book?
8 / 27
9.13% 63
6.96% 48
16.52% 114
8.84% 61
12.75% 88
17.54% 121
3.48% 24
4.06% 28
2.46% 17
18.26% 126
TOTAL 690
ANSWER CHOICES RESPONSES
A friend or family member
It had been in my house for over a year
A retail bookstore
A second hand or used bookstore
An internet bookstore (e.g. Kindle or Nook)
A public library
An educational, institutional or research library
School or College
Church
It was an ebook or audiobook

9. September 2023 - Where Did You Get That Book?
9 / 27
2.74% 18
6.70% 44
15.07% 99
5.02% 33
12.63% 83
22.83% 150
11.26% 74
23.74% 156
Q8 If it was an eBook or audio download, from where did you obtain it?
Answered: 657 Skipped: 171
TOTAL 657
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Project
Gutenberg
Google eBook
store
Open Library
A friend or
family member
Audible.com
An internet
book store...
An
educational,...
It was a
printed book
ANSWER CHOICES RESPONSES
Project Gutenberg
Google eBook store
Open Library
A friend or family member
Audible.com
An internet book store (e.g. Kindle or Nook)
An educational, institutional or research library app or website
It was a printed book

10. September 2023 - Where Did You Get That Book?
10 / 27
34.20% 250
77.15% 564
26.27% 192
7.11% 52
Q9 What was your reason for reading or listening to it?
Answered: 731 Skipped: 97
Total Respondents: 731
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Education
Enjoyment
Information
Work
ANSWER CHOICES RESPONSES
Education
Enjoyment
Information
Work

11. September 2023 - Where Did You Get That Book?
11 / 27
Q10 If you have visited the public library in the last year what was the main
reason for your most recent visit?
Answered: 720 Skipped: 108
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
To borrow a
book or books
To borrow a
movie
To borrow some
audio
To study
To read the
books
To research
To read the
newspapers a...
To ask for
some...
To use the WiFi
To use an
internet...
To go to an
event
To go to a
program
For a meeting
in the building

12. September 2023 - Where Did You Get That Book?
12 / 27
29.17% 210
4.03% 29
3.47% 25
7.50% 54
13.06% 94
8.33% 60
2.64% 19
5.97% 43
6.11% 44
4.72% 34
6.25% 45
3.75% 27
5.00% 36
TOTAL 720
ANSWER CHOICES RESPONSES
To borrow a book or books
To borrow a movie
To borrow some audio
To study
To read the books
To research
To read the newspapers and magazines
To ask for some information
To use the WiFi
To use an internet terminal
To go to an event
To go to a program
For a meeting in the building

13. September 2023 - Where Did You Get That Book?
13 / 27
Q11 If you visited a library in the last year, thinking of your most recent
visit…
Answered: 780 Skipped: 48

14. September 2023 - Where Did You Get That Book?
14 / 27
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Yes No Not applica…
Were you able
to obtain th...
If you were
looking for ...
Did you ask
the staff fo...
Did the staff
give you the...
Did you use
the automati...
Would you
recommend th...

15. September 2023 - Where Did You Get That Book?
15 / 27
74.76%
545
6.04%
44
19.20%
140 729
65.36%
483
8.12%
60
26.52%
196 739
46.75%
345
34.01%
251
19.24%
142 738
60.63%
445
6.13%
45
33.24%
244 734
38.94%
287
28.36%
209
32.70%
241 737
80.54%
596
5.81%
43
13.65%
101 740
YES NO NOT APPLICABLE TOTAL
Were you able to obtain the service you wanted?
If you were looking for an item to read, did you find what you wanted?
Did you ask the staff for help or information?
Did the staff give you the help you wanted?
Did you use the automatic checkouts if there were any?
Would you recommend the library to others?

16. September 2023 - Where Did You Get That Book?
16 / 27
51.99% 418
48.01% 386
Q12 In the past year, have you used a public library website or app like
Libby?
Answered: 804 Skipped: 24
TOTAL 804
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Yes
No
ANSWER CHOICES RESPONSES
Yes
No

17. September 2023 - Where Did You Get That Book?
17 / 27
6.60% 43
15.64% 102
15.49% 101
10.12% 66
13.34% 87
8.28% 54
5.37% 35
7.98% 52
17.18% 112
Q13 On the most recent occasion you used the library website or App
what was the most important reason for using it?
Answered: 652 Skipped: 176
TOTAL 652
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
To arrange for
pick up or...
To use the
print books...
For
information...
To use the
audio catalog.
To find
information ...
To find
information ...
For an online
event,...
To find dates
of events or...
To use the
eBook catalog.
ANSWER CHOICES RESPONSES
To arrange for pick up or curbside collection
To use the print books catalog to find, borrow or renew items.
For information about opening hours, membership, or facilities.
To use the audio catalog.
To find information for school, study, or private use.
To find information for work.
For an online event, discussion, or story time.
To find dates of events or programs.
To use the eBook catalog.

18. September 2023 - Where Did You Get That Book?
18 / 27
68.93% 548
7.17% 57
23.90% 190
Q14 When visiting the library website or App were you able to do what you
wanted?
Answered: 795 Skipped: 33
TOTAL 795
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Yes
No
I have not
used a publi...
ANSWER CHOICES RESPONSES
Yes
No
I have not used a public library website or app in the past year

19. September 2023 - Where Did You Get That Book?
19 / 27
87.94% 678
12.06% 93
Q15 Would you recommend someone else to use the library website or
App
Answered: 771 Skipped: 57
TOTAL 771
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Yes
No
ANSWER CHOICES RESPONSES
Yes
No

20. September 2023 - Where Did You Get That Book?
20 / 27
22.79% 183
77.21% 620
Q16 Do you, or does anyone in your immediate family work in the field of
publishing or libraries?
Answered: 803 Skipped: 25
TOTAL 803
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Yes
No
ANSWER CHOICES RESPONSES
Yes
No

21. September 2023 - Where Did You Get That Book?
21 / 27
74.04% 599
8.65% 70
8.28% 67
12.11% 98
1.36% 11
0.99% 8
2.10% 17
Q17 Race / Ethnicity
Answered: 809 Skipped: 19
Total Respondents: 809
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
White or
Caucasian
Black or
African...
Hispanic or
Latino
Asian or Asian
American
American
Indian or...
Native
Hawaiian or...
Another race
ANSWER CHOICES RESPONSES
White or Caucasian
Black or African American
Hispanic or Latino
Asian or Asian American
American Indian or Alaska Native
Native Hawaiian or other Pacific Islander
Another race

22. September 2023 - Where Did You Get That Book?
22 / 27
0.00% 0
18.20% 150
28.16% 232
36.17% 298
17.48% 144
Q18 Age
Answered: 824 Skipped: 4
TOTAL 824
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
< 18
18-29
30-44
45-60
> 60
ANSWER CHOICES RESPONSES
< 18
18-29
30-44
45-60
> 60

23. September 2023 - Where Did You Get That Book?
23 / 27
55.70% 459
40.53% 334
0.00% 0
3.16% 26
0.61% 5
0.00% 0
Q19 Device Type
Answered: 824 Skipped: 4
TOTAL 824
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
iOS Phone /
Tablet
Android Phone
/ Tablet
Other Phone /
Tablet
Windows
Desktop /...
MacOS Desktop
/ Laptop
Other
ANSWER CHOICES RESPONSES
iOS Phone / Tablet
Android Phone / Tablet
Other Phone / Tablet
Windows Desktop / Laptop
MacOS Desktop / Laptop
Other

24. September 2023 - Where Did You Get That Book?
24 / 27
41.14% 339
58.86% 485
0.00% 0
0.00% 0
0.00% 0
Q20 Gender
Answered: 824 Skipped: 4
TOTAL 824
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Male
Female
Non-binary
A gender not
listed here
Prefer not to
answer
ANSWER CHOICES RESPONSES
Male
Female
Non-binary
A gender not listed here
Prefer not to answer

25. September 2023 - Where Did You Get That Book?
25 / 27
Q21 Household Income
Answered: 824 Skipped: 4
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
$0-$9,999
$10,000-$24,999
$25,000-$49,999
$50,000-$74,999
$75,000-$99,999
$100,000-$124,9
99
$125,000-$149,9
99
$150,000-$174,9
99
$175,000-$199,9
99
$200,000+
Prefer not to
answer

26. September 2023 - Where Did You Get That Book?
26 / 27
6.92% 57
9.10% 75
17.48% 144
17.84% 147
15.05% 124
11.41% 94
6.19% 51
3.16% 26
2.18% 18
4.61% 38
6.07% 50
TOTAL 824
ANSWER CHOICES RESPONSES
$0-$9,999
$10,000-$24,999
$25,000-$49,999
$50,000-$74,999
$75,000-$99,999
$100,000-$124,999
$125,000-$149,999
$150,000-$174,999
$175,000-$199,999
$200,000+
Prefer not to answer

27. September 2023 - Where Did You Get That Book?
27 / 27
15.02% 122
5.67% 46
23.15% 188
6.53% 53
3.33% 27
15.15% 123
15.89% 129
5.54% 45
9.73% 79
Q22 Region
Answered: 812 Skipped: 16
TOTAL 812
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
East North
Central
East South
Central
Middle Atlantic
Mountain
New England
Pacific
South Atlantic
West North
Central
West South
Central
ANSWER CHOICES RESPONSES
East North Central
East South Central
Middle Atlantic
Mountain
New England
Pacific
South Atlantic
West North Central
West South Central