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Activist’s
Playbook
Louisiana Library Association
John Chrastka, Executive Director
EveryLibrary
EveryLibrary | 501(c)4 Political Action
Committee
• Election Days and Negotiations
• Support for Legislative Agendas
• Outreach and Activism to the Public
EveryLibrary Institute - 501(c)3 Research and
Policy Think Tank
• Research Agenda
• Training Programs
• Programmatic Partnerships and Coalitions
Theory and
Practice
@everylibrary
Theory of
Advocacy
• Education
• What are libraries capable of today?
• Orientation
• Who are librarians and library workers
today?
• Ideation
• What could a shared solution look like?
• Identification
• What resources do we need in place to
authentically collaborate?
• Activation
• When will be we both commit to a
collaboration?
If your advocacy framework
assumes an adversarial situation
then you have a real problem.
Advocacy is….
Advocacy is a long-game.
It is focused on building relationships
through an understanding a
shared-values framework,
purposefully aligning missions, and
finding ways to realize a common
vision for either people or a place.
A process that creates
partnerships and coalitions
around a common cause or
concern.
Theory of
Activism
• Based in Shared Values
• It affirms or offends a belief
• Focused on Shared Identity
• It builds community
• Has Integrity
• It is honest in its motivation and authentic in
its goals
• Directs Activity
• It uses verbs and speaks in the first person
• Organizes Supporters
• It identifies, cultivates, and empowers
If you are not willing to be
focused on your own self
interest and use an active voice,
all you are is hopeful.
Activism is….
Activism is short but frequent
values-system-focused and
identity-focused messages that are
intended to move people who are
otherwise unaware or inactive about
an issue or idea into a close personal
alignment and identification with an
an ideal.
Strident actions that ask for -
and expect - a change.
Political
Frames
@everylibrary
Political
Decisions
Funding for libraries is a political
decision.
Directly or indirectly, how we choose
to tax ourselves and what values are
expressed in our budgets, policies,
and programs are fundamentally
political in nature.
The stories we
like to tell
ourselves
Three Political Narratives
•Progressives
•Conservatives
•Libertarians
”Three Languages of Politics” by Arnold Kling
Progressive
My heroes are people who have
stood up for the underprivileged.
The people I cannot stand are the
people who are indifferent to the
oppression of women, minorities,
and the poor.
Conservative
My heroes are people who have
stood up for Western values.
The people I cannot stand are the
people who are indifferent to the
assault on the moral virtues and
traditions that are the foundation for
our civilization.
Libertarian
My heroes are people who have
stood up for individual rights.
The people I cannot stand are the
people who are indifferent to
government taking away people’s
ability to make their own choices.
You and your
team
vs.
you and your
audience
What happens when you are variant
from or at odds with your audience,
your funding partner, or your
decision-maker?
A Pause for Questions,
Comments, etc… @everylibrary
Supporters
and
Partners
How people are wired
makes all the difference in
your messaging and
approach
@everylibrary
How people
listen
•Compassionately Engaged
• Populations and people
•Pride of Place
• Interesting, thriving, and prosperous
•The Data Shows It
• Data about outcomes as lens
•Concerned or Fearful
• Focused on filling gaps
Four ways that people are wired
to care about… anything.
Why people
listen
• Shared Values
• Does the campaign or candidate align with
my deeply-held belief(s)?
• Shared Identity
• Does the campaign or candidate represent
me in some way?
• Personal Characteristics
• Do I like the candidate or admire the
campaign?
• Specific Policies
• Will the candidate or campaign do what it
says when I am not looking?
Four factors that build parties and
movements
“The Political Brain”
by Drew Westin (2008)
Who are the
Allies of
Activists?
•Relational Supporters
• “Knows” libraries and librarians
•Ideological Supporters
• Aligned with what librarians and library
workers do
•Aversion Supporters
• Would like to avoid bad outcomes based
on principles or ideals
•Access Supporters
• Motivated by feedback, praise, or
gratitude
Why someone is motivated to
act on behalf of an ideal
Stories that
Resonate
•Stories of Success demonstrate your
competency
• Scale or replicate
•Stories of Failure demonstrate your
integrity
• Avert or fix
There are only two reasons to
support your cause or
campaign…
Focus Your
Message and
Differentiate
Your Messages
HOW: Compassion, Pride, Data, Concern
WHY: Shared Values, Shared ID, Character, Policy
WHO: Relationship, Ideology, Aversionary, Access
WHAT: Extend Success, Fix Failure
The
Activist’s
Playbook
@everylibrary
Users are not
necessarily
supporters
and
supporters don’t
need to be
users.
Activist’s Guiding Principles
•Must focus on identifying,
cultivating, and empowering
supporters
•Must not focus on building users
•Must ask for and allow actions
•Must allow people to participate as
donors, volunteers, and do-ers
Activism That
Works
Guiding Principles for Activists
•Collect Contact Information
•Create Pathways to Involvement
•Be Authentic
•Be Urgent
•Segment Your Audiences
•Ask Questions of Your Base
•Stay on Message
Moving People
Into Action
The “Ladder of Engagement”
Unaware →🡪 Observing
Observing →🡪 Supportive
Supportive →🡪 Activist
Understanding
the Critical
Differences
•People have one of three budgets
to spend:
• Money
• Time
• Good Name
•Marketing or advertising is
marketing or advertising
•If it does not have an ask it is
advertising not activism
Activism That
Works
Guiding Principles
•Collect Contact Information
•Create Pathways to Involvement
•Be Authentic
•Be Urgent
•Ask Questions of Your Base
•Stay on Message
•Segment Your Audiences
Find More
Audiences
Who Else Cares?
• Educational Stakeholders
• Social Welfare and Religious
• Governmental Agencies
• Civic and Social Organizations
• Business Orgs and Stakeholders
• Politicians and Local Elected
officials
• Media and Social Networks
A Pause for Questions,
Comments, etc… @everylibrary
Advocacy
Principles
@everylibrary
Advocacy
Principles
• “Marketing Tomorrow” build use
• “Marketing Yesterday” builds support
• Programmatic Partners are
unactivated allies
• Coalitions are core to advocacy
campaigns
• You are the only expert on libraries
and librarianship and you must define
the negative
• No one will solve your budget or policy
issue for you
Marketing
•Marketing tomorrow to encourage
use and uptake.
•Marketing yesterday to tell the story
of your impact.
•Spend a few dollars and a few
minutes every day to do it.
Coalitions are
Focused on
Funding or
Policy Not
Programming or
Services
Funding-Focused Partnerships and
Coalitions are based on:
•Shared Values
•Common Mission
•Aligned Vision
Who Else Cares?
•Economic Development
•Workforce and Re-tooling
•Early Childhood and Grade Level
Reading
•COVID-Slide
•Housing and Food Security
•Safety and Violence
•Well-being
Coalition 101
Your “Book” Carries Your Values,
Vision, Mission:
• Strategic Plan
• Building Plan
• Technology Plan
• Budget
• Annual Report
Experts Must
Define the
Positive and the
Negative
Talk about Plan B and Plan A
•Plan A = what happens if we are
properly funded or empowered
•Plan B = what happens if we are
under-funded or disempowered
Then please stick to it.
Taking
Inventory
How to put this into practice
@everylibrary
Understanding
Your Boss’s
Agenda
What are the agendas of your elected
officials and voters - and how does your
library map to those agendas?
•Interesting Places
•Thriving Places
•Prosperous Places
•Avoid Duplicative Services
•Deliver Efficient and Effective Services
Rewrite the
Budget
Write the Bill
New Money only comes from four
places: Reallocations, Outside Aid,
New Taxes, or Cuts
New Policy or Legislation is
introduced by an elected official but
written by engaged stakeholders
Disrupted Times
•Disruptions and discord are
handled by ‘other people’
•Austerity mindsets lag economic
growth
•Highly volatile budget situations
lead to conservative spending plans
•The “One Time Money” excuse
•The budgets need to be re-written
Disrupted
Advocacy
•“Third-Place” narratives are very
difficult during COVID.
•Virtual, Digital, and Online measures
of impact are needed.
•‘Nice to have’ features or services
vs. ‘Must Haves’
•New revenue is needed.
In the End,
There are Two
Groups
Users = As you know…
Non-Users = As you can imagine…
Questions, Comments,
and Wrap-Up @everylibrar
Messaging About Your
Books
How to
Message
about the
Books and
Materials
• Support for the vulnerable
Progressive
• Support for Western Values
Conservative
• Support for the individual
Libertarian
Progressives
about Book
Bans
Progressive: Speak to Equity and Social
Justice
“Having books that represent traditionally
underserved or marginalized communities
helps kids see themselves represented in a
positive way and helps others build
understanding and empathy”
Libertarians
about Book
Bans
Libertarian: Speak to Self-Direction and
Liberty
“The Library, as an arm of the government,
shouldn’t be determining what people
should be reading. We offer access and
then get out of the way because we believe
citizens can make reading decisions for
themselves. And we trust parents to parent
their children.
We should never usurp the role of parents”
Conservatives
about Book
Bans
1 of 2
Conservative - A: Speak to American Values /
Strength / Law and Order
“Our policies protect and preserve access to
legally published materials. We are guided by a
century of law, based on the First Amendment
of the Constitution of the United States - which
also protects our Freedom of Religion.
America’s Founding Fathers believed that these
bedrock rights needed to be protected for
America to thrive and prosper. We don’t want
to chip away at the Constitution.”
Conservatives
about Book
Bans
2 of 2
Conservative: Speak to American Values /
Strength / Law and Order
“Parents tell us that they want to raise
strong kids who will be able to compete and
succeed in an increasingly diverse and
global economy. They say it’s important to
them that their kids learn as much as they
can about the world; the good, the bad,
and the ugly, so they’ll be well-prepared for
career success and to be leaders in our
community.”
From Advocacy to
Activist
Louisiana Library Association 2023
John Chrastka, Executive Director
@EveryLibrary
John.chrastka@everylibrary.org
312-574-0316

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Activists Playbook - Louisiana Library Assoc 2023 - EveryLIbrary.pdf

  • 1. Activist’s Playbook Louisiana Library Association John Chrastka, Executive Director EveryLibrary
  • 2. EveryLibrary | 501(c)4 Political Action Committee • Election Days and Negotiations • Support for Legislative Agendas • Outreach and Activism to the Public EveryLibrary Institute - 501(c)3 Research and Policy Think Tank • Research Agenda • Training Programs • Programmatic Partnerships and Coalitions
  • 4. Theory of Advocacy • Education • What are libraries capable of today? • Orientation • Who are librarians and library workers today? • Ideation • What could a shared solution look like? • Identification • What resources do we need in place to authentically collaborate? • Activation • When will be we both commit to a collaboration? If your advocacy framework assumes an adversarial situation then you have a real problem.
  • 5. Advocacy is…. Advocacy is a long-game. It is focused on building relationships through an understanding a shared-values framework, purposefully aligning missions, and finding ways to realize a common vision for either people or a place. A process that creates partnerships and coalitions around a common cause or concern.
  • 6. Theory of Activism • Based in Shared Values • It affirms or offends a belief • Focused on Shared Identity • It builds community • Has Integrity • It is honest in its motivation and authentic in its goals • Directs Activity • It uses verbs and speaks in the first person • Organizes Supporters • It identifies, cultivates, and empowers If you are not willing to be focused on your own self interest and use an active voice, all you are is hopeful.
  • 7. Activism is…. Activism is short but frequent values-system-focused and identity-focused messages that are intended to move people who are otherwise unaware or inactive about an issue or idea into a close personal alignment and identification with an an ideal. Strident actions that ask for - and expect - a change.
  • 9. Political Decisions Funding for libraries is a political decision. Directly or indirectly, how we choose to tax ourselves and what values are expressed in our budgets, policies, and programs are fundamentally political in nature.
  • 10. The stories we like to tell ourselves Three Political Narratives •Progressives •Conservatives •Libertarians ”Three Languages of Politics” by Arnold Kling
  • 11. Progressive My heroes are people who have stood up for the underprivileged. The people I cannot stand are the people who are indifferent to the oppression of women, minorities, and the poor.
  • 12. Conservative My heroes are people who have stood up for Western values. The people I cannot stand are the people who are indifferent to the assault on the moral virtues and traditions that are the foundation for our civilization.
  • 13. Libertarian My heroes are people who have stood up for individual rights. The people I cannot stand are the people who are indifferent to government taking away people’s ability to make their own choices.
  • 14. You and your team vs. you and your audience What happens when you are variant from or at odds with your audience, your funding partner, or your decision-maker?
  • 15. A Pause for Questions, Comments, etc… @everylibrary
  • 16. Supporters and Partners How people are wired makes all the difference in your messaging and approach @everylibrary
  • 17. How people listen •Compassionately Engaged • Populations and people •Pride of Place • Interesting, thriving, and prosperous •The Data Shows It • Data about outcomes as lens •Concerned or Fearful • Focused on filling gaps Four ways that people are wired to care about… anything.
  • 18. Why people listen • Shared Values • Does the campaign or candidate align with my deeply-held belief(s)? • Shared Identity • Does the campaign or candidate represent me in some way? • Personal Characteristics • Do I like the candidate or admire the campaign? • Specific Policies • Will the candidate or campaign do what it says when I am not looking? Four factors that build parties and movements “The Political Brain” by Drew Westin (2008)
  • 19. Who are the Allies of Activists? •Relational Supporters • “Knows” libraries and librarians •Ideological Supporters • Aligned with what librarians and library workers do •Aversion Supporters • Would like to avoid bad outcomes based on principles or ideals •Access Supporters • Motivated by feedback, praise, or gratitude Why someone is motivated to act on behalf of an ideal
  • 20. Stories that Resonate •Stories of Success demonstrate your competency • Scale or replicate •Stories of Failure demonstrate your integrity • Avert or fix There are only two reasons to support your cause or campaign…
  • 21. Focus Your Message and Differentiate Your Messages HOW: Compassion, Pride, Data, Concern WHY: Shared Values, Shared ID, Character, Policy WHO: Relationship, Ideology, Aversionary, Access WHAT: Extend Success, Fix Failure
  • 23. Users are not necessarily supporters and supporters don’t need to be users. Activist’s Guiding Principles •Must focus on identifying, cultivating, and empowering supporters •Must not focus on building users •Must ask for and allow actions •Must allow people to participate as donors, volunteers, and do-ers
  • 24. Activism That Works Guiding Principles for Activists •Collect Contact Information •Create Pathways to Involvement •Be Authentic •Be Urgent •Segment Your Audiences •Ask Questions of Your Base •Stay on Message
  • 25. Moving People Into Action The “Ladder of Engagement” Unaware →🡪 Observing Observing →🡪 Supportive Supportive →🡪 Activist
  • 26. Understanding the Critical Differences •People have one of three budgets to spend: • Money • Time • Good Name •Marketing or advertising is marketing or advertising •If it does not have an ask it is advertising not activism
  • 27. Activism That Works Guiding Principles •Collect Contact Information •Create Pathways to Involvement •Be Authentic •Be Urgent •Ask Questions of Your Base •Stay on Message •Segment Your Audiences
  • 28. Find More Audiences Who Else Cares? • Educational Stakeholders • Social Welfare and Religious • Governmental Agencies • Civic and Social Organizations • Business Orgs and Stakeholders • Politicians and Local Elected officials • Media and Social Networks
  • 29. A Pause for Questions, Comments, etc… @everylibrary
  • 31. Advocacy Principles • “Marketing Tomorrow” build use • “Marketing Yesterday” builds support • Programmatic Partners are unactivated allies • Coalitions are core to advocacy campaigns • You are the only expert on libraries and librarianship and you must define the negative • No one will solve your budget or policy issue for you
  • 32. Marketing •Marketing tomorrow to encourage use and uptake. •Marketing yesterday to tell the story of your impact. •Spend a few dollars and a few minutes every day to do it.
  • 33. Coalitions are Focused on Funding or Policy Not Programming or Services Funding-Focused Partnerships and Coalitions are based on: •Shared Values •Common Mission •Aligned Vision
  • 34. Who Else Cares? •Economic Development •Workforce and Re-tooling •Early Childhood and Grade Level Reading •COVID-Slide •Housing and Food Security •Safety and Violence •Well-being
  • 35. Coalition 101 Your “Book” Carries Your Values, Vision, Mission: • Strategic Plan • Building Plan • Technology Plan • Budget • Annual Report
  • 36. Experts Must Define the Positive and the Negative Talk about Plan B and Plan A •Plan A = what happens if we are properly funded or empowered •Plan B = what happens if we are under-funded or disempowered Then please stick to it.
  • 37. Taking Inventory How to put this into practice @everylibrary
  • 38. Understanding Your Boss’s Agenda What are the agendas of your elected officials and voters - and how does your library map to those agendas? •Interesting Places •Thriving Places •Prosperous Places •Avoid Duplicative Services •Deliver Efficient and Effective Services
  • 39. Rewrite the Budget Write the Bill New Money only comes from four places: Reallocations, Outside Aid, New Taxes, or Cuts New Policy or Legislation is introduced by an elected official but written by engaged stakeholders
  • 40. Disrupted Times •Disruptions and discord are handled by ‘other people’ •Austerity mindsets lag economic growth •Highly volatile budget situations lead to conservative spending plans •The “One Time Money” excuse •The budgets need to be re-written
  • 41. Disrupted Advocacy •“Third-Place” narratives are very difficult during COVID. •Virtual, Digital, and Online measures of impact are needed. •‘Nice to have’ features or services vs. ‘Must Haves’ •New revenue is needed.
  • 42. In the End, There are Two Groups Users = As you know… Non-Users = As you can imagine…
  • 45. How to Message about the Books and Materials • Support for the vulnerable Progressive • Support for Western Values Conservative • Support for the individual Libertarian
  • 46. Progressives about Book Bans Progressive: Speak to Equity and Social Justice “Having books that represent traditionally underserved or marginalized communities helps kids see themselves represented in a positive way and helps others build understanding and empathy”
  • 47. Libertarians about Book Bans Libertarian: Speak to Self-Direction and Liberty “The Library, as an arm of the government, shouldn’t be determining what people should be reading. We offer access and then get out of the way because we believe citizens can make reading decisions for themselves. And we trust parents to parent their children. We should never usurp the role of parents”
  • 48. Conservatives about Book Bans 1 of 2 Conservative - A: Speak to American Values / Strength / Law and Order “Our policies protect and preserve access to legally published materials. We are guided by a century of law, based on the First Amendment of the Constitution of the United States - which also protects our Freedom of Religion. America’s Founding Fathers believed that these bedrock rights needed to be protected for America to thrive and prosper. We don’t want to chip away at the Constitution.”
  • 49. Conservatives about Book Bans 2 of 2 Conservative: Speak to American Values / Strength / Law and Order “Parents tell us that they want to raise strong kids who will be able to compete and succeed in an increasingly diverse and global economy. They say it’s important to them that their kids learn as much as they can about the world; the good, the bad, and the ugly, so they’ll be well-prepared for career success and to be leaders in our community.”
  • 50. From Advocacy to Activist Louisiana Library Association 2023 John Chrastka, Executive Director @EveryLibrary John.chrastka@everylibrary.org 312-574-0316