Crowe Horwath Australia contracted KINSHIP digital to perform social media monitoring to comply with ASX Guidance Note 8 requirements. GN8 requires listed companies to monitor social media for any potential market-sensitive information that could impact share price. KINSHIP developed a multi-stage screening methodology to efficiently identify unique, original information not already reported by other services. Their exception-based reporting provided the necessary compliance monitoring in a cost-effective manner. The client was satisfied with KINSHIP's concise daily updates that addressed the GN8 requirements.
Kinship Social Media Command Center Expertise KINSHIP digital
Building a Social Media Command Centre is a question of strategy and decision-making between the optimum balance of in-house and external resources.
KINSHIP owns, operates, consults, supplements and enhances Social Media Command Centers - our own and those of clients. Our business-focused methodology, combined with our understanding of social strategy and social technologies, ensures a managed outcome within time and budget for new entrants into social media monitoring.
We are also expert in establishing offshore Social Media Command Centres including strategy, design, recruiting, training and managing staff on behalf of clients. We sometimes do this as Build Own Transfer and other times as Build Own Operate for clients.
Follow us @KINSHIPd
Social Media Command Centers (SMCC) or also called Digital Command Centers (DCC), are critical to organizations who want to establish differentiation and attain Competitive Advantage in today's Digital Universe. This short presentation outlines the options available to quickly take advantage of the connected community.
Social Media Command Center - What's the Point?Avinash Joshi
All brands today need a social media command center. This deck talks about the use cases of social media command centers - the What of it and also covers a few of the successful ones with brief case studies.
Social Media Command Center - What's the Point?Avinash Joshi
The Social Media Command Center helps brands create a social showcase, providing live details about what’s happening on social media. View your social campaigns, events, community, and more with visually engaging displays that highlight conversations, volume, sentiment, geographic hotspots, and a lot more.
The Social Media Command Center: Case Studies, Use Cases, and Advice from Social Business Leaders
These slides are from a one-hour webinar with Altimeter analyst Susan Etlinger, in which she presents findings, case studies, and expert recommendations for evaluating, building or fine-tuning a Social Media Command Center. The webinar is based on her report, The Evolution of the Social Media Command Center.
Download the full report: http://www.altimetergroup.com/research/reports/evolution-of-the-enterprise-social-media-command-center
Watch the webinar: https://www.slideshare.net/Altimeter/webinar-evolution-of-the-social-media-command-center-etlinger
Kinship Social Media Command Center Expertise KINSHIP digital
Building a Social Media Command Centre is a question of strategy and decision-making between the optimum balance of in-house and external resources.
KINSHIP owns, operates, consults, supplements and enhances Social Media Command Centers - our own and those of clients. Our business-focused methodology, combined with our understanding of social strategy and social technologies, ensures a managed outcome within time and budget for new entrants into social media monitoring.
We are also expert in establishing offshore Social Media Command Centres including strategy, design, recruiting, training and managing staff on behalf of clients. We sometimes do this as Build Own Transfer and other times as Build Own Operate for clients.
Follow us @KINSHIPd
Social Media Command Centers (SMCC) or also called Digital Command Centers (DCC), are critical to organizations who want to establish differentiation and attain Competitive Advantage in today's Digital Universe. This short presentation outlines the options available to quickly take advantage of the connected community.
Social Media Command Center - What's the Point?Avinash Joshi
All brands today need a social media command center. This deck talks about the use cases of social media command centers - the What of it and also covers a few of the successful ones with brief case studies.
Social Media Command Center - What's the Point?Avinash Joshi
The Social Media Command Center helps brands create a social showcase, providing live details about what’s happening on social media. View your social campaigns, events, community, and more with visually engaging displays that highlight conversations, volume, sentiment, geographic hotspots, and a lot more.
The Social Media Command Center: Case Studies, Use Cases, and Advice from Social Business Leaders
These slides are from a one-hour webinar with Altimeter analyst Susan Etlinger, in which she presents findings, case studies, and expert recommendations for evaluating, building or fine-tuning a Social Media Command Center. The webinar is based on her report, The Evolution of the Social Media Command Center.
Download the full report: http://www.altimetergroup.com/research/reports/evolution-of-the-enterprise-social-media-command-center
Watch the webinar: https://www.slideshare.net/Altimeter/webinar-evolution-of-the-social-media-command-center-etlinger
For businesses of all sizes, social media marketing is a great method to reach out to prospects and consumers. This presentation provides an overview of social media marketing.
Data is of no use if you don’t know what to do with it. 2013 will see brands increasingly looking for social media data analysts who understand what to do with big data and how to use it for business results.
Good rebels smart social webinar - 21 june 2018Good Rebels
In this webinar Mark Ralphs will explore the opportunities for social media to make a measurable business difference to your organisation. You will also gain an understanding of the different ways social media can play a tactical role in brand strategy.
We have published the 7th Edition of the Social Media Monitoring Tools and Services Report 2016 featuring 200 SMM technologies and services on November 15th, 2016 and replaced the old excerpts from 2015 with a new document. As a part of the report public excerpts 2016, a 62 page long document posted on the Slideshare.net (http://www.slideshare.net/lmilic/social-media-monitoring-tools-and-services-report-excerpts-2016), we have included several sample profiles from the Social Media Monitoring Tools and Service Directory 2016. I hope you’ll find it informative and useful. For more information, visit our publication page at http://ideya.eu.com/reports.html.
Victor Madueno: Mastering The Social Media Maturity Model | Click Jam 2SEO Sherpa
Join us — register for the next Click Jam here: http://lnx5.co/rx
Social media is a digital phenomenon that has taken the world by storm. As the medium has matured, we have seen platforms come and go, changing with user demand. The roadmap of social media’ evolution has seen giants like Myspace and ICQ make way for Facebook and Instagram.
Victor Madueno is no stranger to the evolution of social media. An exponent of the medium, Victor has been in the social space for over 12 years. Originally starting off with forums, Victor’s journey has taken him to Your Social, where he serves as head of Social & Advertising.
Victor’s Click Jam 2 presentation on social media’ maturity highlights the necessary frameworks and models your business needs to become a social business.
For more information about Click Jam visit:
http://clickjam.com
Click Jam is the must-attend inbound marketing event for mid to large enterprise marketing professionals. Each Click Jam speaker is carefully selected, vouched for and a true practitioner in their field.
Those in attendance get to upskill their knowledge while networking with some of the brightest marketers in the UAE.
Webinar presented by Lynne d Johnson, SVP Social Media, ARF (Advertising Research Foundation) to IPG (Interpublic Group), a global marketing communications and marketing services company, and its agency brands. Content: where social media is today as a real part of the media plan and the future of social media.
The report offers elaborate profiles of two hundred (200) Social Media Monitoring (SMM) tools and services worldwide including key product features, product applications, product screenshots, pricing and client information on more than 150 SMM tools and services, and much more. The Analysis part of the Report also provides a detailed guide to selecting and using SMM tools and services, definition of important SMM concepts and key applications, and up-to-date information on market trends including M&A activity.
Visit our SMM Tools and Services Report page at http://ideya.eu.com/reports.html
Gartner webinar social media analytics 23.10.2014Irene Ventayol
Virtually every modern marketer has a presence in social channels, and many use social listening tools to monitor what people say about their brands. Yet despite being a maturing discipline, social analytics remains stubbornly difficult and frustrating to apply. How much is a Facebook fan worth? Does it matter that your "net sentiment" is in the single digits? Your "share of voice" on Twitter is down this week – should you panic? This presentation focuses on the social analytics vendors, techniques, metrics and cases that can help you most.
A guide to understanding Social Media Monitoring in everyday language. Highlighting Why it is important; what should be done with the data; and how to find a tool.
a research study based on effectiveness of social media as a marketing tool. now a days social media influencing the purchasing decision of consumers, that's why it’s important to know how it works !
also have some recommendations to improve it.
For businesses of all sizes, social media marketing is a great method to reach out to prospects and consumers. This presentation provides an overview of social media marketing.
Data is of no use if you don’t know what to do with it. 2013 will see brands increasingly looking for social media data analysts who understand what to do with big data and how to use it for business results.
Good rebels smart social webinar - 21 june 2018Good Rebels
In this webinar Mark Ralphs will explore the opportunities for social media to make a measurable business difference to your organisation. You will also gain an understanding of the different ways social media can play a tactical role in brand strategy.
We have published the 7th Edition of the Social Media Monitoring Tools and Services Report 2016 featuring 200 SMM technologies and services on November 15th, 2016 and replaced the old excerpts from 2015 with a new document. As a part of the report public excerpts 2016, a 62 page long document posted on the Slideshare.net (http://www.slideshare.net/lmilic/social-media-monitoring-tools-and-services-report-excerpts-2016), we have included several sample profiles from the Social Media Monitoring Tools and Service Directory 2016. I hope you’ll find it informative and useful. For more information, visit our publication page at http://ideya.eu.com/reports.html.
Victor Madueno: Mastering The Social Media Maturity Model | Click Jam 2SEO Sherpa
Join us — register for the next Click Jam here: http://lnx5.co/rx
Social media is a digital phenomenon that has taken the world by storm. As the medium has matured, we have seen platforms come and go, changing with user demand. The roadmap of social media’ evolution has seen giants like Myspace and ICQ make way for Facebook and Instagram.
Victor Madueno is no stranger to the evolution of social media. An exponent of the medium, Victor has been in the social space for over 12 years. Originally starting off with forums, Victor’s journey has taken him to Your Social, where he serves as head of Social & Advertising.
Victor’s Click Jam 2 presentation on social media’ maturity highlights the necessary frameworks and models your business needs to become a social business.
For more information about Click Jam visit:
http://clickjam.com
Click Jam is the must-attend inbound marketing event for mid to large enterprise marketing professionals. Each Click Jam speaker is carefully selected, vouched for and a true practitioner in their field.
Those in attendance get to upskill their knowledge while networking with some of the brightest marketers in the UAE.
Webinar presented by Lynne d Johnson, SVP Social Media, ARF (Advertising Research Foundation) to IPG (Interpublic Group), a global marketing communications and marketing services company, and its agency brands. Content: where social media is today as a real part of the media plan and the future of social media.
The report offers elaborate profiles of two hundred (200) Social Media Monitoring (SMM) tools and services worldwide including key product features, product applications, product screenshots, pricing and client information on more than 150 SMM tools and services, and much more. The Analysis part of the Report also provides a detailed guide to selecting and using SMM tools and services, definition of important SMM concepts and key applications, and up-to-date information on market trends including M&A activity.
Visit our SMM Tools and Services Report page at http://ideya.eu.com/reports.html
Gartner webinar social media analytics 23.10.2014Irene Ventayol
Virtually every modern marketer has a presence in social channels, and many use social listening tools to monitor what people say about their brands. Yet despite being a maturing discipline, social analytics remains stubbornly difficult and frustrating to apply. How much is a Facebook fan worth? Does it matter that your "net sentiment" is in the single digits? Your "share of voice" on Twitter is down this week – should you panic? This presentation focuses on the social analytics vendors, techniques, metrics and cases that can help you most.
A guide to understanding Social Media Monitoring in everyday language. Highlighting Why it is important; what should be done with the data; and how to find a tool.
a research study based on effectiveness of social media as a marketing tool. now a days social media influencing the purchasing decision of consumers, that's why it’s important to know how it works !
also have some recommendations to improve it.
1 p 03-0214-competitive-intelligence-blue-paper4imprint
When you hear the phrase “competitive intelligence” do you think of spies, covert activities and espionage? Do you think of expensive gadgetry and employees dressed like Tom Cruise from Mission Impossible®? While these
popular images might come to mind, in truth, this is far from reality. Contrary to common perceptions, competitive intelligence is a defined business strategy.
Are you running a small business? This white paper, written by NetSuite, explains how a unified, cloud-based financial platform can provide the stability that offers a spring board for opportunities.
A guide to enable outsourcing Decision - This file is a Pre Published document on the internet. https://www.outsource2india.com/whitepapers/Outsourcing-mantras.pdf
Helps in elimnating outsourcing failures that result from companies rushing into transactions with unrealistic or unsubstantiated perceptions of cost savings and performance improvements. There are certain common myths that vendors and clients cling to about offshore outsourcing – false assumptions about how the process should work.
Outsourcing is not a new phenomenon, as many believe.Basically, outsourcing is simply the farming out of services to a
third party.
“There are as many definitions of outsourcing as there are ways to screw it up,” says Stephanie Overby, Senior Editor CIO Magazine.
Spend Analysis: What Your Data Is Telling You and Why It’s Worth ListeningSAP Ariba
Driving bottom-line savings continues to top the wish list of the chief procurement officer’s agenda, yet the decision path to get there often relies on perceptions and intuition. Without the right visibility into spend data, suppliers, or related market information in hand, sourcing and procurement decisions often run counter to the business objectives. Gaining comprehensive visibility is the stepping stone to effective spend management. Join this session where experts share their secrets on striking it rich by listening to what their spend numbers have to say.
AMA_Corporate Attitudes and Adoption Trends of Multi-Channel and Omni-Channel...Scott Valentine, MBA, CSPO
Recognizing the need for insights into multi-channel use and OCM adoption,
Platt Retail Institute (PRI), in cooperation with the American Marketing
Association (AMA), and with the generous support of hybris software, decided
to undertake a survey of a portion of the AMA audience in January 2013. In
general, the purpose for conducting this research was:
1. To understand current and future marketing channel usage. As most
firms use various methods to reach their customers, we desire to gain
insights into current and future utilization, budget allocation, and
perceived channel ROI.
2. As organizations are being driven to adopt a more integrated marketing
approach, we desire to learn whether OCM strategies are being
implemented, or if there are plans to implement them within the next
three years. Underlying factors that are driving these plans, as well as
budgets allocated to implement these programs, were also considered.
The study also identifies the most significant business challenges faced
when implementing an OCM strategy, as well as who is primarily
responsible for making the decision to implement an OCM solution.
Horizon 2013 Driving Global Adoption to Procurement Technology - A Cargill Ap...Zycus
"In 2010 Cargill, a $130B international producer and marketer of food, agricultural, financial and industrial products and services, initiated a project to reorganize the fragmented procurement function into a centralized Global Strategic Sourcing Function. One key missing element of a successful transformation was a spend visibility solution which could collect, categorize and disseminate spend data across the companies 70 plus business units, 30 plus ERP systems, 60 plus countries and more than a dozen languages. Cargill turned to Zycus’s spend analysis tool as their solution of choice.
Derek Batchlor will share Cargill’s approach to implementation of spend analysis tool and how they have been able to drive broad adoption of the tool by over half of the nearly 200 team members in Strategic Sourcing. "
Similar to Case Study: ASX Compliance Monitoring – Crowe Horwath (20)
Sports fans have always shouted at the screen and leapt off the couch with the roar of the crowd. Today, watching live sports is an even more active experience, because our devices are always within reach and it engages the audience. The KINSHIP team will present and analyse what happened on the second screen over the weekend's Super Rugby action, with respect to how fans share the rush and how brands can engage them.
Social media is one of the most genuinely amazing, world-changing developments of the past ten years. On a global scale, embraced by all ages, nationalities and cultures, social media is a true phenomenon which has grown from a niche start in sites like Friendster and MySpace a decade ago into the behemoth that today includes LinkedIn, Twitter, Facebook, YouTube and the like.
NSW Government Social Media Monitoring: $5 per hourKINSHIP digital
- No contracts - no lock-in.
- Monitoring up to 5 keywords* - brand, NGOs, people, citizens
- Maximum charge for service of $1,000 per month
- 24/7/365 Monitoring
- Hourly or daily reporting
- Report of 10 top influencers for each keyword
- Report of 10 top mentions for each keyword
Report showing in which social media keywords were discussed.
* Fair-use policy of max 7,000 mentions per day for nominated keywords.
Nelson Mandela has the world talking in social mediaKINSHIP digital
Nelson Mandela (Madiba) has the world talking in Social Media. We take a brief look at a weeks conversation in Twitter, Blogs, Forums, News. 350k conversations
Kinship Digital ASX GN8 Compliance Monitoring Social Media Examples Crown New...KINSHIP digital
These examples complement the blog post 3 WAYS COMPLIANCE MONITORING DIFFERS FROM MARKETING SOCIAL MEDIA MONITORING Tuesday, June 25, 2013 . posted by Walter Adamson at http://www.kinshipdigital.com/_blog/Blog/post/how-compliance-monitoring-is-different-to-marketing-social-media-monitoring/
Since Australia Security Exchange (ASX) Guidance Note 8 on compliance monitoring for social media came into effect it has been a hot topic among lawyers, Company Secretaries and social media monitoring companies. Most recently Kevin Lewis of the ASX accused social media monitoring companies of "over-complicating new monitoring guidelines in order to win business from companies unsure of their new responsibilities". So what is the confusion about and how does social media monitoring for compliance differ to social media monitoring for marketing?
Joining the dots from Social Strategy to Social Analytics: And Why you Should...KINSHIP digital
Joining the dots between social strategy, governance, architecture, communities and social analytics.
- For CIOs, see clearly how to become an innovator and thought-leader in social business by repurposing skills and knowledge long held in enterprise IT.
– For enterprises, this will help IT position cross-organisational social business initiatives, including for marketing, sales, support, innovation and HR;
– For Partners, it will aid them in understanding customer priorities in social, and in developing and positioning social business proposals.
[A presentation given to Australian Lotus Users Group Annual Conference 2012].
Alt: The CIO leadership role in Social Business Transformation
Learning to Manage Brand Reputation Risk - Assurance MappingKINSHIP digital
Ask any gathering of PR & Comms folk if they'd like to go back to the simpler days of just the fax machine and you are sure to get a strong show of hands up. Social media puts them in a constant state of alert over corporate slip-ups spreading like wild-fire. Not only that but it is also a firehouse of incoming that has to be filtered triaged and workflowed - if they can keep track of it at all !!
Put it all into perspective with assurance mapping
Assurance mapping allows all stakeholders, but particularly executive management and the Board, to get an quick insight into risks and controls associated with a very specific scope of operational activities. It's quick because it's diagrammatic, and it provides insight because it facilitates constructive and detailed discussion.
Learning to Manage Brand Reputation Risk - Assurance Mapping
Case Study: ASX Compliance Monitoring – Crowe Horwath
1. www.kinshipdigital.com
Case Study: ASX Compliance Monitoring
- Crowe Horwath
Background
Crowe Horwath Australia is a listed company on the Australian Stock
Exchange (ASX). Part of the regulatory listing requirements of the ASX is
ASX Guidance Note 8 (GN8). It requires companies to monitor any
“potential market-sensitive information” which may appear in social
media. Companies must practise social media monitoring of their
company and directors, in order to identify market-sensitive information
that could influence their share price. Crowe Horwath contracted
KINSHIP digital to perform this service.
Challenge
Three significant points must be addressed and assessed by buyers
of social media monitoring for ASX compliance purposes, in accordance
with GN8:
ASX GN8 is about compliance, governance, risk and control
GN8 due diligence requires an exception reporting methodology
GN8 exception reporting is skilled and labour intensive.
Due to these points, ASX GN8 multi-stage screening process cannot be
highly automated. And, once built, execution of the methodology must
be cost-effectively executed. Most social media monitoring firms serving
marketing needs lack the procedure-oriented capabilities to build and
apply such an exception methodology to social media data, let alone at
an acceptable price point.
Strategy
KINSHIP digital provided the Company Secretary with specific details
of unique items; these had to be the original items appearing in social
media and not duplicates, repeats or simply commentary on previously
public information. In particular, they could not be duplicates, repeats or
commentary on items from the online traditional media.
This “by exception” reporting is very important. Company Secretaries
already receive social media and online reports from third-party
monitoring services. KINSHIP digital looked for those things which these
other parties were likely to have missed, while at the same time not
duplicating what the Company Secretary had already received.
Results
The outcome is a cost-effectively delivered, effective and efficient multi-
stage screening methodology for exception reporting of market-
sensitive information.
Note: Crowe Horwath Australia Ltd was delisted from the ASX on 7 Jan
2015 as a result of being acquired by Findex Australia.
Client Testimonial
The KINSHIP digital team have
provided us exactly what we
were looking for in a concise
GN8 daily update.
Bruce Paterson,
Company Secretary
Crowe Horwath Australia Ltd