Hospital & Health System CFO's aren't alone wondering whether their Patient Financial Services Team is an Asset or a Liability ... and this is AFTER completion of whatever Learning Management System (web-based, CD-ROM, Instructor-Led Training, or ... !!! This Presentation was created over ten years ago as a proprietary proposal for a national association of financial professionals. Ten Years After ... how does your Health System match up? If you're TEAM isn't tracking along these metrics, how much is it costing YOU?