Peoplewiz assisted a leading NBFC in transforming its operations by developing a high-performance culture focused on optimizing workforce costs, enhancing productivity, and managing talent. The organization faced declines in revenue and challenges from competitors, necessitating a comprehensive strategy that included KPI benchmarking and a tailored performance management scheme. Key achievements included the design and implementation of a futuristic competency framework and interventions for talent retention and development.

1. PeopleWiz collaborated in the transformation journey of a leading NBFC by
creating pillars of a High-Performance Culture
Optimized workforce cost Enhanced People Productivity Steady Leadership Pipeline Regrettable Attrition Arrested
Productivity Optimization
Performance Management
Scheme
Talent Management Strategy
• Extensive organizational diagnosis
• Comprehensive external research
• Framework for Productivity
Measurement & Optimization was
designed and rolled out
.
• Core concepts of KPI Benchmarking,
Alignment & Collaboration,
Measurement and Correction,
Feedback & Dialogues.
• Key result Areas and Key Performance
Indicators developed for all roles
• Talent Identification, Retention &
Development interventions were
developed.
• Futuristic competency framework
designed.
• 30 years old leading NBFC. Workforce of over 700, the company
offers a wide range of analytics services across sectors.
• The upheaval in the financial sector put a lot of pressure on the
revenue, profitability and brand positioning on the company.
• Burdened by regulatory processes, internal checks & balances and
external audits. Process inefficiencies, overlapping roles,
ambiguous KPI, a management heavy structure and skewed HR
practices have added to the cost pressures.
Client Overview
• Steady decline in the revenue year on year
• Competitors retaining an edge on the overall market and cost
drivers rising.
• To ensure a successful business transformation, a strong
foundation of high-performance culture was needed. Three
core organizational Pillars were identified
• Workforce Productivity Optimization
• Performance Enhancement Scheme
• Talent Management Strategy
Business Challenge
PeopleWiz’s Involvement
Business Benefits Realized