Working on the Relationship: Quality Assurance as a Tool for Improving Labour Market-University Cooperation

Working on the
Relationship
Quality Assurance as a Tool for Improving
Labour Market-University Cooperation
Anthony F. Camilleri
SPACE Annual Conference, Ghent, 20.04.2016

Event name, Presenter name, Date, Location, Website
Today
• What is the role of QA in maintaining the
relationship?
• What criteria make for a good relationship?
• How do you maintain that relationship in
practice?
• What about the future of the relationship?

Professional Higher Education
is a form of Higher Education that offers a
particularly intense integration with the world of
work in all its aspects, including teaching,
learning, research and governance and at all
levels of the overarching Qualifications
Framework of the European Higher Education
Area.

PHE ≠
all education delivered at a
PHE Institution (university of
applied science)
vocational education &
training

Practice Level
PHE
Quality
∝is directly
proportional to
World of Work
Integration
Intensity

determine
requirements
A Quality Management System
Provides Guidance for
Students
Institutional
policies reflect
requirements
Institutional
activities
implement
mission
IQA supports continual improvement
Government
World of Work
External Quality Audit
checks
verifies

High Level Guidance
European Standards &
Guidelines for Quality
Assurance in Higher
Education
Specific Guidance
PHExcel Criteria for PHE
Excellence
Implementation Guidance
Management System for
Educational Organizations
(ISO 21001)

European Standards & Guidelines
• Launched 2005 and revised
2015
• Serve as a framework for
accreditation of all HEIs in
Europe
• Three Levels
– Internal Quality Assurance
– External Quality Assurance
– Quality Assurance Agencies
http://www.enqa.eu/
index.php/home/esg/

ESGs and the World of Work
Guidelines:
1.1 – involve external stakeholders in Quality Assurance
1.2 – study programmes may be applied in future careers.
Programmes are designed by involving students and other
stakeholders in work
1.7 – collect information on career paths of graduates
1.8 – institutions should publish graduate employment
information
1.9 – revision of programmes should include evaluation of the
changing needs of society

PHExcel Guidelines
• Developed by EURASHE
over 3 years, directly with
PHE stakeholders. Also
known as HAPHE criteria.
• Voluntary QA Criteria
specifically designed for
PHE
http://www.phexcel.org

Practice Level
Policy &
Strategy
How is PHE
embedded and
represented in the
overall strategic
framework and
policies of higher
education
institutions?
Teaching &
Learning
How is teaching and
learning influenced
through specific
characteristics of
PHE?
Research
How is research
integrated as part of
a sustainable PHE,
recognising that it
might differ from level
to level and has not
been implemented in
all institutions yet

Practice Level
Policy &
Strategy
Policy and Strategy
Integration
Objectives and Outcomes
of PHE
Teaching &
Learning
Methods of Curriculum
Development
Learning Methodology
Content for Teaching and
Learning
Learning Environment
Programme Team
Research
Research Agenda
Research Process
Research Outputs and
Outcomes

Example of a Criterion
Policy & Strategy Integration
Description Integration of the world of work into policies and strategic framework
Core Criterion Institutional policies and strategies are defined in collaboration with the
world of work
Characteristics of
Excellence
• Institutional policies and strategies are defined in collaboration with
stakeholders and through engagement with relevant professional
regulatory bodies and political authorities.
• The policy and strategy is driven by structural involvement with the
world of work and wider society.
• The policy and strategy is driven by an active and long-term
engagement with the community.
• The policy and strategy is supportive of research and innovation and
rewards these wherever they emerge in the institution.

ISO 21001
• Upcoming Management
Standard for Educational
Organizations
• Rooted in the Process
Approach, PDCA and Risk-
Based Thinking
http://goo.gl/q8Tph5

PDCA Cycle
• Do• Check
• Plan• Act
アク
ション
計画
実行
チェッ
ク

PDCA Cycle & the World of Work
•Does the execution of the activity
require the participation of the WoW?
•Has the process met its requirements?
Is the World of Work satisfied*
•Does the planning take into account
the requirements of the WoW?
•Have improvements been made
to the process to better fit those
requirements?
Act Plan
DoCheck

True integration with the World of Work
means running this cycle
for every process

PDCA Cycle in a specific process:
Assessment
•Involve the World of Work directly in
the assessment, e.g. through
examination of placements
•Has the process met its requirements?
Is the World of Work satisfied*
•Plan for an assessment that
adequately tests the knowledge, skills
and attitudes required by the world of
work.
•Have improvements been made
to the process to better fit those
requirements?
Act Plan
DoCheck

Stages of Verification
Immediate
While the
process is
ongoing
Detect and
correct errors
Short-
Term
Immediately
after end of
process
Evaluate
overall
efficiency of
process
Long-Term
A set period
after end of
the process
Evaluate
overall
effectiveness
of process

Some Trends
Big
Data
Effectiveness of
Teaching Methods
Student Cohort
Stakeholder
Satisfaction
Economic & Social
Trends
Impacts of Education
A/B Testing
Data Mining
Social Sciences
Learning
Engineering

Ongoing Initiatives
Initiative Aim Website
PROCSEE Strengthen Capacity of PHE in Central and
South Easter Europe
www.procsee.eu
Beehives Examine the Communication Methodologies
between universities and the world of work
www.beehives.de
BuildPHE Develop Internal Quality Assurance Tools
for examining the link with the world of
work
www.buildphe.eu

WHAT DOES THIS MEAN FOR
UNIVERSITIES?

Properly implemented Quality Systems
will help institutions meet future and
current world of work requirements

Universities need to Become
Integrators
of Diverse Requirements
Data Powerhouses
in collection and analysis
Personal
accommodating needs
Trend-Setters
Enablers of Future Scenarios

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Presentation available from
http://www.slideshare.net/anthonycamilleri
anthony@knowledgeinnovation.eu

Working on the Relationship: Quality Assurance as a Tool for Improving Labour Market-University Cooperation

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