This document discusses work stress and provides strategies for managing it. It defines stress as occurring when pressures exceed resources. Signs of stress include insomnia, loss of concentration, absenteeism, and depression. Common causes of work stress are job insecurity, high demands, bad management, and personal problems. Both positive (eustress) and negative (distress) stress are discussed. Individual coping methods include exercise, time management, relaxation, and assertiveness. Organizations can help by selecting appropriate employees, setting goals, improving communication, involving employees in decisions, and offering wellness programs. A five-step process for managing stress is outlined.

1. A
PRESENTATION
ON
TOPIC : WORK STRESS
Subject: MANAGEMENT PROCESS &
ORGANIZATIONAL BEHAVIOUR(104)
Submitted to : Submitted By:
Mr. Pankaj Khajuria Adrika Handoo

2. CONTENTS
 What is stress?
 Signs of stress
 Causes of stress
 Nature of stress
 Types of stress
 Results of stress
 Coping strategies
 Managing strategies

3. WORK STRESS
Stress is the reaction people have to excessive
pressures or other types of demand placed upon
them. It arises when they worry that they cant cope.
S = P > R
STRESS OCCUR WHEN PRESSURE IS GREATER THAN
RESOURCE
.
HELP ME!

4. SIGNS OF STRESS
Signs Of Stress
Physical signs Mental signs
Behavioural signs Job Stress Signs
PROBABLE SYMPTOMS
Insomnia
Loss of mental concentration
Absenteeism
Depression
Extreme anger and frustration
Family conflict
Migraine, Headaches and back
problems

5. Causes of stress
Job Insecurity
High Performance Demand
Bad Boss
Workplace Culture
Personal or Family Problems
Technology

6. NATURE OF STRESS
 Stress is a neutral word: stress is not bad itself. But
when stress is created by undesirable outcomes, it
becomes distress & vice versa.
 Stress is associated with constraints & demand:
constraints prevents an individual from doing what he or
she desires. If a person wants to buy something but he
doesn't have the necessary cash, it is a constraint.
Demand refers to the loss of something desired. Both of
these can lead to potential stress.
 Stress is not simple anxiety: anxiety is psychological &
emotional whereas stress operates in the physiological
along with the psychological sphere.

7. TYPES OF STRESS

8. EUSTRESS
EUSTRESS, or positive stress, has the
following characteristics:
•Motivates.
•Feels exciting
•Improves performance
•EXAMPLES:
•Getting into college.
•Winning lottery.

9. POSITIVE STRESS RESULTS
Positive stress
Results
Enables
Concentration
Increases
Performance
Energizes You
Into Motion

10. DISTRESS
In contrast, Distress, or negative stress, has the following characteristics:
•Causes anxiety or concern
•Can be short- or long-term
•Is perceived as outside of our coping abilities
•Feels unpleasant
•Decreases performance
•Can lead to mental and physical problems
•EXAMPLES:
Difficult work environment
Threat of personal injury.

11. Negative Stress
Results
Loss of motivation
Reduces
effectiveness
Physical, mental,
and
behavioral problems

12. COPING WITH STRESS
A) Individual coping approaches: there are
number of ways by which a person can
avoid stressful conditions, change them &
cope with them.
1. Knowledge about the stress: in the first
stage individual should become
knowledgeable about stress.
2. Physiological fitness: exercise in any form
can help people coping with the stress e.g
walking, riding a bicycle & jogging etc

13. 3. Time management: most of the people are very
poor in managing their time. Therefore an
individual must understand how to manage his
time so that he can cope with tensions created
by job demands.
A few of the well known time management
principles are:
• Preparing a daily list of activities to be attended
to.
• Prioritizing activities by importance & urgency.
• Scheduling activities according to the priorities
set.
• Knowing your daily schedule & handling the
most demanding parts.

14. 4. Assertiveness: an individual should become
assertive he should not say “yes” when he wants to
say “no”.
5. Relaxation techniques: yoga, meditation, hypnosis
& biofeedback are some of the relaxation
techniques.
15-20 min a day of deep relaxation releases tension.

15. 1. Eating dark chocolates
overcomes stress.

16. 2. Talking to your friends and
family overcomes stress.

17. 3. Long drives.

18. 4. Visiting temples.

19. B. organizational coping approach: individuals may
design their own strategies to reduce stress, but it
is must for organization to develop programmes
that will help the employees in reducing the stress.
1. Selection & placement: individuals differ in their
response to stress situations. The individual who
are more prone to stress should not put in job
which are stressful. The individual who are less
prone to stress may adapt better to high stress
jobs & perform those jobs effectively.
2. Goal setting: individuals perform better when they
have specific &challenging goals. Goal setting can
reduce stress as well as provide motivation.

20. 3. Improved communications: sometimes due to lack of
communication from their superiors employees don’t
know what to do & how to do it.
4. Participative decision making: if the organisation
gives the employees participation in those decisions
that directly affects them & their job performance it
can increase employee control & can reduce the
stress.
5.Personal wellness programmes:these personal
wellness programmes focus on the employees total
physical & mental condition. Organisations can
provide facilities at their premises for physical
fitnessE.g: gyms, swimming pools & tennis courts etc

21. STRESS & STRESSOR
Stress : A person’s response to
events that are threatening or
challenging.
Stressor : A stimulus that causes
stress.

22. STEPS TO MANAGING STRESS
 Step 1: Identify if you are stressed.

23. STEPS TO MANAGING STRESS
 Step 2: Identify the stressor.

24. STEPS TO MANAGING STRESS
 Step 3: Identify the reason for the stressor.

25. STEPS TO MANAGING STRESS
 Step 4: Select an appropriate stress management
strategy and apply it.

26. STEPS TO MANAGING STRESS
 Step 5: Evaluate.