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Wired to govern
The Promise of e-governance: the
trustees handbook for the digital
revolution
Tesse Akpeki
Wired to Govern
Wired to govern
What’s technology got to do with this?
See What Matters
E F F E C T I V E B O A R D P A C K S
Build Better Boards
F O R W A R D T H I N K I N G
Save Time & Money
Q U I C K T O A D M I N I S T E R
B E T T E R B O A R D S
B E T T E R B O A R D S
Administer Write Learn
Financial reportsAgendas
Templates & guidance
to help you prepare
effective..
Board priorities
Minutes
Templates & guidance
to help you prepare
effective
Decision papers
Online videos
to help you understand…
How the board operates
And more…
Impact reports
And more… And more…
What the board needs from you
Executive summaries
MEETING GOVERNANCE REPORTING SKILLSBOARD PAPERS
Effectiveness: Templates and Training
Online Tools and Resources
• Meeting and Document Sharing Technology
• Online Scheduling
• Strategic Planning & implementation
• Monitoring and Evaluation – Dashboards,
Analytics, website activity
• Board engagement and development
• Recruiting, supporting and retaining young
trustees
E- Governance - Opportunities
• How is your digital presence
• Is the website well structured?
• Ensure the website is simple to navigate around
• Advocacy and campaigning
• Service delivery and advice
• Big Data , Cloud Technology, The internet of
things
• Governance of Communication vs the
communication of Governance
Wired to Govern Survey 2016
Social Media Channels
• Facebook
• LinkedIn
• Twitter
• YouTube
Equal use of google+, Instagram, Pinterest
Wired to Govern Survey 2016
• Communication
• Building relationships and Networking
• Community involvement, Knowledge sharing
and Marketing (equally ranked)
• Customer analysis and Customer
service/feedback
• Evaluation and monitoring impact not ranked
Threats
• Data Protection
• Fraud
• Cyber Security
• Staying safe online
• A silo-approach vs integration (procedures,
policies, reviewing board effectiveness)
• Personal vs an organisational profile
• Reputational risks
• Safeguards around decision making
Top Tips
• Protecting the organisation (practices that help)
• Bring Your Own Device (BYOD)
• Choose Your Own Device (CYOD)
• Choose Your Own App (CYOA)
• Compliance with Codes of Conduct
• Compliance with related policies and the
governing documents
• Boards need to rise to the digital challenge
(governing structures and recruitment practices
need to evolve in tandem)
Trend reports – ICSA Report
The case for change?
• What about trustees who cannot or will not use
new technology ?
• Worrying Stats: ICSA survey 26% of respondents
described social media as unimportant.34%
thought it was neutral. Only 8 % of boards had
discussed social media 4-6 times at board level
• 81% of large organisations suffered a security
breach in 2013, costing victims £1.5m
• Other issues: If trustees have access to more
information is there the risk of micro
management?
Case studies
• The British Museum
• The Cope Foundation
• The British Pregnancy Advice Service (BPAS)
• The British Association for Counselling and
Psychotherapy (BACP)
• Islamic Network
• RSPCA
Resources
• NPC – The Digital Transformation Programme
http://www.thinknpc.org/our-
work/projects/digital-transformation/
• CharityComms Insider Guide to Social Media
www.charitycomms.org.uk

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Wired to govern

  • 1. Wired to govern The Promise of e-governance: the trustees handbook for the digital revolution Tesse Akpeki
  • 3. What’s technology got to do with this? See What Matters E F F E C T I V E B O A R D P A C K S Build Better Boards F O R W A R D T H I N K I N G Save Time & Money Q U I C K T O A D M I N I S T E R B E T T E R B O A R D S
  • 4. B E T T E R B O A R D S Administer Write Learn Financial reportsAgendas Templates & guidance to help you prepare effective.. Board priorities Minutes Templates & guidance to help you prepare effective Decision papers Online videos to help you understand… How the board operates And more… Impact reports And more… And more… What the board needs from you Executive summaries MEETING GOVERNANCE REPORTING SKILLSBOARD PAPERS Effectiveness: Templates and Training
  • 5. Online Tools and Resources • Meeting and Document Sharing Technology • Online Scheduling • Strategic Planning & implementation • Monitoring and Evaluation – Dashboards, Analytics, website activity • Board engagement and development • Recruiting, supporting and retaining young trustees
  • 6. E- Governance - Opportunities • How is your digital presence • Is the website well structured? • Ensure the website is simple to navigate around • Advocacy and campaigning • Service delivery and advice • Big Data , Cloud Technology, The internet of things • Governance of Communication vs the communication of Governance
  • 7. Wired to Govern Survey 2016 Social Media Channels • Facebook • LinkedIn • Twitter • YouTube Equal use of google+, Instagram, Pinterest
  • 8. Wired to Govern Survey 2016 • Communication • Building relationships and Networking • Community involvement, Knowledge sharing and Marketing (equally ranked) • Customer analysis and Customer service/feedback • Evaluation and monitoring impact not ranked
  • 9. Threats • Data Protection • Fraud • Cyber Security • Staying safe online • A silo-approach vs integration (procedures, policies, reviewing board effectiveness) • Personal vs an organisational profile • Reputational risks • Safeguards around decision making
  • 10. Top Tips • Protecting the organisation (practices that help) • Bring Your Own Device (BYOD) • Choose Your Own Device (CYOD) • Choose Your Own App (CYOA) • Compliance with Codes of Conduct • Compliance with related policies and the governing documents • Boards need to rise to the digital challenge (governing structures and recruitment practices need to evolve in tandem)
  • 11. Trend reports – ICSA Report
  • 12. The case for change? • What about trustees who cannot or will not use new technology ? • Worrying Stats: ICSA survey 26% of respondents described social media as unimportant.34% thought it was neutral. Only 8 % of boards had discussed social media 4-6 times at board level • 81% of large organisations suffered a security breach in 2013, costing victims £1.5m • Other issues: If trustees have access to more information is there the risk of micro management?
  • 13. Case studies • The British Museum • The Cope Foundation • The British Pregnancy Advice Service (BPAS) • The British Association for Counselling and Psychotherapy (BACP) • Islamic Network • RSPCA
  • 14. Resources • NPC – The Digital Transformation Programme http://www.thinknpc.org/our- work/projects/digital-transformation/ • CharityComms Insider Guide to Social Media www.charitycomms.org.uk

Editor's Notes

  1. A web portal is most often one specially designed web page that brings information together from diverse sources in a uniform way. Usually, each information source gets its dedicated area on the page for displaying information (a portlet); often, the user can configure which ones to display. Variants of portals include mashups and intranet "dashboards". The extent to which content is displayed in a "uniform way" may depend on the intended user and the intended purpose, as well as the diversity of the content.
  2. e-governance is two-way communication protocol. Electronic governance or e-governance is the application of information and communication technology (ICT) for delivering services. Through e-governance, services will be made available in a convenient, efficient and transparent manner.