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The	Gig	Mindset	Inside	
Open	Eyes,	Ears	and	Mind	
Living	Vision	
You,	the	Leaders	
New	Reali?es	for	the	Organiza?on	in	the	Digital	Age
Jane McConnell • Advisor • Analyst • Workshop Facilitator • jane@netjmc • @netjmc
!2
Strategy Advisor
18 years of extensive hands-on consulting
experience with intranet and digital
workplace strategy in over 60 large, global
organizations.
Ten years of research: annual surveys and
reports since 2006
Researcher
Approximately 300
organizations
worldwide each year
• Air France
• Air Liquide
• Allianz Worldwide
Partners
• Biocodex
• BNP Paribas
• Euler Hermes
• Euronext
• Group SEB
• LafargeHolcim
• Nokia
• SNCF
• Société Générale
• Sodexo
• Vinci
Paris-based
workgroup.
Harvard Business Review
Tracking the trends in bringing
our own devices to work
The company cultures that help or
hinder digital transformation
Author
MITSloan Management Review
Neutralize Internal Politics in
Digital Initiatives
How Digital Leaders Inspire
Engagement
!3
• On	the	move,	in	a	deskless	world		
• Networked	–	internally	and	externally	
• Self-manage,	go	fast	
• Responsible	for	own	learning
The	gig	mindset	is	
growing	inside	
organiza?ons.
!4
The	gig	mindset	is	
growing	inside	
organiza?ons.	
(Go	fast)
!5
• Informa?on	sources	inside	the	organiza?on	
• What’s	happening	in	the	outside	world	
• Working	out	loud:	narra?ng	your	work	
• The	right	to	challenge	and	disagree
Open	eyes,	ears	and	minds
!6
7
Gig	mindset	=	individual	freedom	
+	
Open	environment	=	few	barriers		
____________________________	
Chaos?
!8
Intangible	Connectors:	Living	Vision
!9
“What	if	we	saw	vision	not	as	a	determined	
end	state	we	need	to	achieve,	but	as	a	

co-created,	evolving	paYern	we	are	living	in	
that	informs	every	decision	and	interac?on	
in	the	now.”
@sonjabi
Intangible	Connectors:	Living	Vision
!10
@sonjabl
Intangible	connectors:	co-created,	evolving	paYerns	
that	inform	our	decisions	and	interac?ons
11
Gig	mindset	=	individual	freedom	
+	
Open	environment	=	few	barriers	
Vision
Co-created,	evolving	paYerns	of	working	&	interac?ng
Leadership	is	influence	from	any	level	and	from	
any	part	of	the	organiza?on	that	results	in	change.		
You	are	leaders.
You	will	have	challenges.	
40	to	50%	of	organiza?ons	say…	
• Our	C-level	managers	have	command-
and-control	leadership	styles.	
• Our	processes	are	complicated.	
• Slow	decision-making	is	a	serious	
concern	holding	back	transforma?on	
ini?a?ves.
…where	the	gig	mindset	can	thrive,	
openness	can	spread,	and	vision	is	a	
way	of	living	in	the	now.
You	are	the	guardians	of	freedom	within	a	framework
15
Gig	mindset	=	individual	freedom	
+	
Open	environment	=	few	barriers	
Vision
Co-created,	evolving	paYerns	of	working	&	interac?ng
Leadership:	Freedom	in	a	Framework
The	Gig	Mindset	Inside	
Open	Eyes,	Ears	and	Mind	
Living	Vision	
You,	the	Leaders	
New	Reali?es	for	the	Organiza?on	in	the	Digital	Age
Jane McConnell • Advisor • Analyst • Workshop Facilitator • jane@netjmc • @netjmc
17
My	current	research	is	focused	
on	people	–	leadership,	work	
prac?ces	and	culture.
ZONE	1 ZONE	2 ZONE	3
BEYOND
ZONE	1ZONE	2ZONE	3
LEADERSHIP
PRACTICES
CULTURE
Horizontal		informa?on	and	
collabora?ve	flows.	Crea?ve	
communi?es.	Openness.
#PeopleBarometer
Based	on	contribu?ons	to	my	annual	research	from	1600	organiza?ons	around	the	world	between	2006	and	2016.
Open	information	systems
Incentives	include	team	performance
Self-management	by	individuals	and	teams.
People	feel	free	to	give	input,	challenge	ideas.
Team-oriented	
work	culture
Entrepreneurial	spirit:	Freedom	to	experiment,	
take	risks	-	failures		=	learning	opportunities
Open	and	responsive	to	the	
external	environment
Working	out	loud
Interactive,	socialized	processes,	
streamlined	and	outcome-oriented.
Decision-making	frequently	
decentralized
Freedom	within	a	framework
All	the	workforce	is	reachable	and	
able	to	reach	others.
Decision-
making		
centralized,	
hierarchicalIndividual	and	team	
capabili?es.		Top-down	flows.	
Leadership	primarily	based	on	
hierarchy.	
Interac?ve	mul?-direc?onal	flows	
of	power	and	authority.	
Coopera?on	and	entrepreneurial	
spirit.
Learning	in	the	natural	Klow	of	work
Frontline	and	operational	people	involved	in	
strategic	decision-making.
Open	&	participatory	leadership
Digital	initiatives	aligned	to	
organizational	program
Projects,	function	
and	interest-based	
communities
Problem-solving	and	innovation	communities
Online	communities	with	customers	and	partners	
working		towards	open-ended	goals
19
Get	in	touch	if	you’d	like	to	be	
involved.	
Thank	you!	
Jane	McConnell	
jane@netjmc.com	
@netjmc

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