Keynote at IntranetReloaded 2018 - the Gig Mindset and the Future of Work

1. The Gig Mindset Inside
Open Eyes, Ears and Mind
Living Vision
You, the Leaders
New Reali?es for the Organiza?on in the Digital Age
Jane McConnell • Advisor • Analyst • Workshop Facilitator • jane@netjmc • @netjmc

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Strategy Advisor
18 years of extensive hands-on consulting
experience with intranet and digital
workplace strategy in over 60 large, global
organizations.
Ten years of research: annual surveys and
reports since 2006
Researcher
Approximately 300
organizations
worldwide each year
• Air France
• Air Liquide
• Allianz Worldwide
Partners
• Biocodex
• BNP Paribas
• Euler Hermes
• Euronext
• Group SEB
• LafargeHolcim
• Nokia
• SNCF
• Société Générale
• Sodexo
• Vinci
Paris-based
workgroup.
Harvard Business Review
Tracking the trends in bringing
our own devices to work
The company cultures that help or
hinder digital transformation
Author
MITSloan Management Review
Neutralize Internal Politics in
Digital Initiatives
How Digital Leaders Inspire
Engagement

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• On the move, in a deskless world
• Networked – internally and externally
• Self-manage, go fast
• Responsible for own learning
The gig mindset is
growing inside
organiza?ons.

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The gig mindset is
growing inside
organiza?ons.
(Go fast)

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• Informa?on sources inside the organiza?on
• What’s happening in the outside world
• Working out loud: narra?ng your work
• The right to challenge and disagree
Open eyes, ears and minds

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Gig mindset = individual freedom
+
Open environment = few barriers
____________________________
Chaos?

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Intangible Connectors: Living Vision

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“What if we saw vision not as a determined
end state we need to achieve, but as a
co-created, evolving paYern we are living in
that informs every decision and interac?on
in the now.”
@sonjabi
Intangible Connectors: Living Vision

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@sonjabl
Intangible connectors: co-created, evolving paYerns
that inform our decisions and interac?ons

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Gig mindset = individual freedom
+
Open environment = few barriers
Vision
Co-created, evolving paYerns of working & interac?ng

12. Leadership is influence from any level and from
any part of the organiza?on that results in change.
You are leaders.

13. You will have challenges.
40 to 50% of organiza?ons say…
• Our C-level managers have command-
and-control leadership styles.
• Our processes are complicated.
• Slow decision-making is a serious
concern holding back transforma?on
ini?a?ves.

14. …where the gig mindset can thrive,
openness can spread, and vision is a
way of living in the now.
You are the guardians of freedom within a framework

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Gig mindset = individual freedom
+
Open environment = few barriers
Vision
Co-created, evolving paYerns of working & interac?ng
Leadership: Freedom in a Framework

16. The Gig Mindset Inside
Open Eyes, Ears and Mind
Living Vision
You, the Leaders
New Reali?es for the Organiza?on in the Digital Age
Jane McConnell • Advisor • Analyst • Workshop Facilitator • jane@netjmc • @netjmc

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My current research is focused
on people – leadership, work
prac?ces and culture.

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BEYOND
ZONE 1ZONE 2ZONE 3
LEADERSHIP
PRACTICES
CULTURE
Horizontal informa?on and
collabora?ve flows. Crea?ve
communi?es. Openness.
#PeopleBarometer
Based on contribu?ons to my annual research from 1600 organiza?ons around the world between 2006 and 2016.
Open information systems
Incentives include team performance
Self-management by individuals and teams.
People feel free to give input, challenge ideas.
Team-oriented
work culture
Entrepreneurial spirit: Freedom to experiment,
take risks - failures = learning opportunities
Open and responsive to the
external environment
Working out loud
Interactive, socialized processes,
streamlined and outcome-oriented.
Decision-making frequently
decentralized
Freedom within a framework
All the workforce is reachable and
able to reach others.
Decision-
making
centralized,
hierarchicalIndividual and team
capabili?es. Top-down flows.
Leadership primarily based on
hierarchy.
Interac?ve mul?-direc?onal flows
of power and authority.
Coopera?on and entrepreneurial
spirit.
Learning in the natural Klow of work
Frontline and operational people involved in
strategic decision-making.
Open & participatory leadership
Digital initiatives aligned to
organizational program
Projects, function
and interest-based
communities
Problem-solving and innovation communities
Online communities with customers and partners
working towards open-ended goals

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Get in touch if you’d like to be
involved.
Thank you!
Jane McConnell
jane@netjmc.com
@netjmc