1. CYNTHIA WILSON
2752 Maeve Court
Dacula, Georgia 30019
Phone: (770) 508 8365
wuec2001@bellsouth.net
A highly personable, results-oriented professional with outstanding customer service skills.
Offering more than 30 years of experience in wide ranging customer-service-oriented environments.
CORE STRENTGHS
Customer relationship management proficiency Employee training and coaching
Bank accounts (all types – including IRA’s) Savings Bonds, Safe Boxes, Foreign Exchange
Wire-transfer/stop-payment coordination ATM coordination and supervision
Auditing preparation for Retail Banking and Grocery Industries
Bookkeeping and database maintenance Retail Grocery Merchandising
Communication skills – written and verbal Sales performance oriented
Computer Skills:
Personal Computer, Microsoft Office, Word and Excel,
NetBranch, Bancstar, Cash and Register Balancing, Bookkeeping,
Outlook Customer Contact Management, Database File Maintenance
PROFESSIONAL EXPERIENCE
Excel Federal Credit Union
July 2014 – March 2015
5070 Peachtree Ind. Blvd., Norcross, GA 30071
Teller and Customer Service Representative Salary $21,000
Kroger Company
2009 - 2015 Front End Supervisor, Customer Service Desk
Suwanee, Lawrenceville
Supervisor Cashiers, Office Balancing and Cash Handling, Self-Check out Supervisor, File Maintenance
Salary History: $20,000
Colonial Bank
2001 -2008 Senior Sales Associate, Customer Service Representative
4800 Ashford-Dunwoody Road, Atlanta, GA, Lawrenceville and Buford, Grand Opening
Supervisor and Senior Vault Teller Duties, Cash Auditing, U.S. Treasury Bonds and Foreign Currencies,
Federal Regulatory Reporting and Bank Product Sales and Service
Salary History: Beginning $21,000 Ending $35,000
Kroger Company, Accepted Management Applicant 1982
1978-1990, 1997-2001 Front End Supervisor, File Maintenance Clerk (price changes)
Snellville, Lawrenceville, GA Grand Openings
Training of File Maintenance Clerks throughout the Metro Area in the field of Retail Sales and Scanning.
First Person to open a new Scanning Store for Kroger in Atlanta, Maintained Store Planograms
Salary History: Beginning 13,000 Ending $21,000
Gwinnett County Library System, Collins Hill Branch
2002-2003 Part-time, Sorted materials for inter-library system. Assisted with displays.
Bookkeeper 1997 – 1991 Self – Employed Monroe, GA
Bookkeeping Services, Small Business and Personal Estate areas
NOTARY, Gwinnett County Georgia 1997 – 2008, 2014-2015
VOLUNTEER EXPERINCE
2002 – 2008 Co-founder, AWANA Secretary, New Bethany Baptist Church, Buford, GA, youth ministry
1992 – 1997 Co-founder, Junior Church, Gwinnett Hall Baptist Church, youth ministry, grades 1-5