1. 2, 14931-107a Avenue
Surrey, BC V3R 1V3
(604) 930-6265
Linda G. Hiebert
northernivy@gmail.com
______________________________________________________________________________
Objective to obtain part- or full-time employment in an office setting
Education University of Northern British Columbia, Prince George, BC
Bachelor of Arts in English, Graduated 2008
Work Experience
Alaska Highway News Feb 28/14 -
Freelance writer
- writing “advertorials” (information-based advertisements 500-750 words in
length) as they are sold
School District 59 Oct 15/13 - May 30/14
Substitute Teacher
- on call position
- managing students of various age groups (from 6 -18)
Browns’ Chevrolet Buick GMC Ltd. - Dawson Creek, BC Oct 9/12 - Jul 31/13
Service Booker/Advisor
- customer service
- appointment scheduling
- preparing quotes, invoicing, and receiving payment
- creating work orders
- answering telephones
- collaborating and coordinating with other staff members to ensure
expeditious, quality customer service
Mental Health & Addiction Services - Dawson Creek, BC Jan 23/12 - Oct 5/12
Administrative Support 3
- reception
- appointment scheduling
- tracking clients after discharge
- preparing and submitting payables
- taking and preparing meeting minutes
- various other clerical duties
City Furniture - Dawson Creek, BC Mar 21/11 - Jan 20/12
Inventory Clerk/Data Entry

2. - receiving stock into inventory
- transferring stock between 7 store locations (on computer)
- posting bills
- posting payments on account
- cash handling including cash out and bank deposit
- reception
Village of Pouce Coupe Dec 10/10 - Jan 4/11
Administrative Assistant
- answering telephones
- updating website
- cash handling including cash out and bank deposits
- receiving bill payments
- typing board meeting minutes
- collecting and distributing mail
- various other clerical duties as assigned
Aspol Motors - Dawson Creek, BC May 2008 - Sept 2010
Service Advisor Nov 1999 - June 2001
- customer service
- creating work orders
- booking appointments
- delegating work to 7 technicians
- answering telephones
- preparing quotes and invoicing
- cash handling
- submitting warranty prior approval claims
Skills type approx. 70 wpm
familiar with Excel
working to deadlines
close attention to detail
customer service-oriented
dealing with irate clients/customers
willingness to commute
References
Nicole Palfy - Associate Publisher, Alaska Highway News (250) 219-7762
Todd Fanning - Service Manager, Browns’ Chevrolet (250) 219-9884
Mary Comer - Former Office Manager/Bookkeeper, City Furniture (250) 786-5263