James Figueroa has over 20 years of experience in administrative, managerial, and customer service roles. He has a background in clerical work, data entry, and using various software programs. Figueroa has held several supervisory roles where he trained and oversaw other associates. He has a MBA in Business Administration as well as other degrees concentrating in behavioral sciences and history. Figueroa's most recent roles have been at Sears in Oklahoma where he supported various departments through stocking, pricing, and supervising sales associates.

1. JAMES FIGUEROA
2112 NW 26th Avenue Cell: (580) 647-0311
Oklahoma City, OK 73107 E-mail: JamesFig@netzero.com
Linkedin page: https://www.linkedin.com/pub/james-figueroa/49/b08/943
Objective
To obtain a management position using my business and managerial experience.
Skills and Capabilities
Administrative Skills
 Complied over 20 years of clerical and data entry experience
 Experienced in using Lawson, Oracle, Solomon databases and Microsoft Office
 Able to learn new computer programs and applications quickly
 Ability to report to several project managers
Managerial and Customer Service Skills
 Supervised and trained with several co-workers
 Complied over 20 years of retail experience years of customer service
 Rose to lead associate positions
Education
M.B.A., Business Administration, Cameron University
M.A., Behavioral Sciences, Cameron University
Concentrations: Marriage and Family Therapy
Master’s Certificate of Entrepreneurship, Cameron University
B.A., Business Administration, Cameron University
B.A., History, Cameron University
Honors
Temporary Employee of the Month for Dicker Staffing (July 2000).
Experience
Sears, Lawton, OK (May 2006 to Present)
ISS Associate, In Store Support
Duties: Sign and priced merchandise for Home Improvement and other departments. Stocked
and zoned several departments. Supervised and trained sales associates. Oversaw Project
Delta redesign of hardlines department.
Sears, Dallas, TX (September 1999 to May 2006)
Senior Associate, In Store Marketing and Home Fashions
Duties: Signed and priced several departments. Stocked and zoned several departments.
Supervised and trained sales associates.

2. McLeodUSA Communications, (Temp-Dicker Staffing Services) Dallas, TX (December
2000 – August 2001)
Materials Generalist, Network Construction
Duties: Ordered materials with Lawson. Complied material lists. Tracked and received
material requisitions. Tracked and maintained database for projects costs. Filed project costs
and information in computer database and file system. Scheduled deliveries and resolved past
Caprock purchase orders issues with vendors. Researched Solomon and Oracle databases for
project managers. Answered phones and relayed messages for material coordinator.
Performed general office duties.
Caprock Communications (Temp-Dicker Staffing Services) Dallas, TX
Administrative Assistant, Network Construction
February 2000 – December 2000
Duties: Ordered materials and labor for project managers with Solomon and Oracle. Complied
material and labor costs for Capital Expenditures Requests. Tracked and received material
requisitions. Tracked and maintained database for project costs. Scanned and filed project
information in computer database and file system. Scheduled deliveries and resolved issues
with vendors. Researched Solomon and Oracle databases for project managers. Answered
phones and relayed messages for project managers and material coordinators. Performed
general office duties.
Caprock Communications (Temp-Dicker Staffing Services) Dallas, TX
Clerical Worker, Human Resources
December 1999 – February 2000
Duties: Complied packets for new employees. Updated employee files. Assisted in handling
employee benefits. Filed and compiled reports. Performed general office duties.
Dicker Staffing Services Dallas, TX
Clerical Worker (Temp)
September 1999 – November 1999
Duties: Went on various assignments. Filed reports. Performed mailroom duties and general
office duties.
Macy’s Dallas, TX
Sheridan Specialist, Domestics Department
February 1999- August 1999
Duties: Handled sales and customer service in my department. Oversaw zoning and stocking
of inventory. Trained and supervised other associates.
Montgomery Wards Richardson, TX
Lead Associate, Linens Department
February 1998-February 1999
Duties: Handled sales and customer service in my department. Oversaw pricing, zoning, and
stocking of inventory. Trained and supervised other associates.
Montgomery Wards Richardson, TX
Lead Associate, Camera Department
June 1996-February 1998
Duties: Handled sales and customer service in my department. Oversaw pricing, zoning, and
stocking of inventory. Trained and supervised other associates.
Circle K Lawton, OK
Sales Associate

3. March 1995 - March 1996
Duties: Answered phones and took messages. Operated the processing of checks, money
orders, and credit cards. Conducted stocking and zoning of the store. Handled food for
customers. Maintained store equipment. Inspected deliveries of sale items. And carried out
various other duties
USPHS Indian Hospital Lawton, OK
JPTA Worker-Clerical Worker, Material Management
June 1989 - August 1989
Duties: Answered phones and relayed messages. Typed and filed reports. Processed and filed
purchases. Tracked payments and deliveries of materials. Inspected deliveries and
administered distribution of inventory. And performed various other duties.
USPHS Indian Hospital Lawton, OK
JPTA Worker-Clerical Worker, Finance Department
June 1988 - August 1988
Duties: Answered phones and relayed messages. Typed and filed reports. Handled
bookkeeping. Performed data entry. Managed processing and filing of purchase requests.
Authorized payments. And performed various other office duties.
Comanche Tribe of Oklahoma Lawton, OK
JPTA Worker-Clerical Worker, Economic Development
June 1987-August 1987
Duties: Answered phones and relayed messages. Arranged appointments. Compiled,
processed, and filed of data. And performed various other office duties.
Comanche Tribe of Oklahoma Lawton, OK
JPTA Worker-Clerical Worker, Home Improvement Program
June 1986-August 1986
Duties: Answered phones and relayed messages. Arranged appointments. Inspected homes.
Compiled, processed, and filed of data. And performed various other office duties.