1. LAVERNE LYON
5328 West Market St. Apt. 21C Greensboro NC 27409
Cell: 201-780-7825
E-mail: laverne_lyon@yahoo.com
OBJECTIVE: To obtain a full-time position as a Credit or Accounts Receivable Specialist
in the Clothing or Fashion Industries
PROFESSIONAL EXPERIENCE
A seasoned business professional with extensive experience as a Credit and Accounts Receivable Specialist in
the clothing and fashion industries. Significant expertise in credit management, accounts receivable/payable,
customer service, handling collection calls, payroll operations, performance management and administration
of daily office functions. Strong management and supervisory skills with the ability to work well with people
of all levels. Proficient in the use of various computer software applications (MS Word, Excel, Outlook). An
excellent communicator with well-developed analytical, organizational and interpersonal skills.
SKILLS SUMMARY
Credit Specialist Accounts Receivable/Payable Supervisory/Leadership
Project Management Payroll Operations Training
Report Preparation Customer Service Human Resources
Billing & Collections Microsoft Office Suite Bonded-US Government
WORK HISTORY
LF USA – New York, NY – Credit Coordinator November 2010 – Present
 In charge of manually processing credit payments for all credit card orders
 Coordinate with the Factor CIT on order process and credit approvals
 Review exposure for Factored and Non-Factored shipping orders
 Evaluate and release approved orders in SAP
 Set up new accounts and maintain SAP credit lines from Factor
 Provide high-level customer service for all client inquiries
 Communicate daily with sales team to resolve all outstanding customer issues
Fashion Options, Inc. – New York, NY – Credit Specialist August 2007 – May 2010
 Investigated and resolved all chargeback issues, shipping violations, shortages of goods and late
shipments for high-impact clientele (Belk, Bonton, Modells’ Sporting Goods, Sears, Kmart, Ross)
 Handled billing, collections and the submission of pick tickets
 Prepared reports in connection with the month-end close of accounts
The Resource Club – Bayonne, NJ – Credit Specialist January 2006 – August 2007
 Investigated and resolved all chargeback issues for major accounts (Kohls, Target, Belk, Bonton)
 Collaborated with the Factor CIT and the sales team to resolve outstanding customer issues
 Prepared reports in connection with the month-end close of accounts
Neema Clothing, LTD. - Bayonne, NJ – Accounts Receivable Specialist – September 2004 – January 2006
 Performed a variety of support functions to facilitate payment of all outstanding receivables
 Assisted Controller with preparation of reports in connection with month-end close of accounts
 Reconciled daily transactions to verify that customer accounts were balanced
 Tracked daily cash applications, processed and posted daily checks sent from customers
 Processed credits and wrote-off transactions
 Communicated with customer service and the distribution team to resolve chargeback issues

2. LAVERNE LYON PAGE TWO
WORK HISTORY
Wear Me Apparel – Bayonne, NJ – Warehouse Manager March 2002 –August 2004
 Supervised a team of thirty-five (35) employees
 Responsible for the hiring and training of temporary employees
 Processed daily Advanced Shipped Notices (ASN)
 Managed ticketing and quality control departments
 Ensured apparel was shipped based on customer compliance and standards
PROFESSIONAL DEVELOPMENT/TRAINING
Microsoft Office: Word, Excel, Outlook
Bonded – US Government
COMMUNITY INVOLVEMENT
President – Catherine Court Resident Association – Jersey City, NJ
Commissioner – Rent Leveling Board – New Jersey (Jersey City)