1. HARRY “RUSTY”ALLEN 188-13 Mangin Ave. St. Albans, N.Y. 11412
rustyallen2@gmail.com (347) 650-1932
EXPERIENCE:
UnitedParcel Service - SpringfieldGardens,NY 2013 - Present
Package Sorter
FollettCollege Bookstores - Mercy College Bookstore - Dobbs Ferry,NY 2012 - Present
CustomerService Associate
Celebrationat Sea Travel & Tours - St. Albans,NY 1996 - Present
Cruise Reservationist/Travel Consultant/Office Manager
● Heavyphone volume,cruisebookings,onboardspecial events
● Bookentertainmenttalent,computerize reservations,liaisontocruise lines
● Manage directmailings,maintainoffice
● File,copy,fax,mail, banking,employeepayroll,scheduling
Accurate Site & Fireguard Services,Jamaica,NY 2007 – 2009
ConstructionSite Monitor
● MonitorconstructionsitesforOSHA compliance
● Write SafetyReportfor eachshift
● Schedules,SiteAssignments,andFill Ins
ADDITIONAL PHONE WORKHISTORY:
GoodTemps - NewYork,NY 2006 - 2007
Department of Housing& Urban Development
● CustomerService Phone Representative;No-HeatHotline
● HeavyPhone & ComputerInterface;DataEntry
Department of Education
● CustomerService Phone Rep.;School BusInformationHotline
● HighCall Volume;Phone &ComputerInterface;DataEntry
NewYork City Transit Authority
● Promotional ExamProctor
Innovative Concepts- Carle Place,LongIsland,NY 2006-2007
● Telemarketing;SurveyDataEntry,heavyphone andcomputerinterfacing
Bank of NewYork - NewYork,NY SummerTemp - 2004
● ScanningDocuments,Reconcile checks;DataEntry
NewYork Racing Association - Elmont,NY 2003 – 2004
● Clerk - Computerize wagering,inputcashamounts,payouttocustomers
Hands Across Long Island - Central Islip,NY 2003 – 2004
● Counselor/advocateforconsumersof mental healthservices
SKILLS: MS Office Pro,Word,Excel,QuickBooks,Powerpoint,PeachTree,

2. Social MediaKnowledgeable,TechSavvy
EDUCATION:
Mercy College - DobbsFerry,NY
Master of Science: Organizational Leadership August- 2015
Bachelorof Science: Sociology,Minor:Psychology May - 1998
Certificates: Journalism&Media Studies
Human Behavior
Extra Curricular: College NewspaperContributor,Radio&Television,Announcer,StudioTech
REFERENCES PROVIDED UPON REQUEST