The impact of Artificial Intelligence in CRM for expedited sales automation and effective sales and marketing campaign.

1. WHAT POSITIVE IMPACT
ARTIFICIAL INTELLIGENCE CAN
BRING TO CRM
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2. SALES MANAGEMENT SOFTWARE BACKED
BY AI
Artificial Intelligence is the future of computing at its best, with
machine learning and problem solving efficiency, acquired by the
machine that equals exactly mimicking of human brain. The
sales automation software overall benefits include customer
retention and generating future customers on the basis of
customer’s socio economic demographics and purchase history.
To develop everlasting customer relationship management,
automated CRM software gives useful insight of customer
spending habits and future purchases that facilitates effective
sales and marketing strategies.

3. GET REAL TIME ANALYTICS VIA AI IN CRM
The indispensable real time analytics and data integration
features of Intelligent cloud-based CRM can streamline all the
sales strategy by exact sales predictions through machine
learning. The transition from traditional CRM systems that were
mere a good replacement of excel electronic sheet data updating
to the present most robust automated cloud based CRM, is a big
leap in CRM machine learning and artificial intelligence
methodologies.

4. WHAT ARE THE IMPACTS OF AI ON MICROSOFT
CRM?
Artificial Intelligence is visible on the Cloud-based CRM backed
by machine learning features portraying the role of a digital
assistance in all the sales and marketing related campaigns.

5. 4 WAY IMPACT OF AI ON CRM
• To assist sales, service and marketing teams further, we have social
listening as an add on feature in MS Dynamics CRM that capture real
statistics out of social media platforms consisting of social networking sites
like Facebook, Twitter and others.
• In this way, intelligent Microsoft Dynamics CRM software suite analyses and
promote customer engagement with social media.
• Social CRM deduces real analytics of customers, regarding customer
interaction and buying behavior with your product line.
• All-new Dynamics 365 Cloud CRM consists of integrated Office 365, Power
BI, business Intelligence, Cortana and IOT facilitates built-in AI assistance
for the sales team to finding prospects, creating the lead, opportunity,
account and closing the deal.

6. SMART CRM FOR SMART MARKETING
Now, sales and marketing team can leverage on the smart CRM
and ERP cloud solutions, to drive sales growth for Customer
Service, Sales, Financials, Field Service Operations and Marketing
etc.

7. THE MOST ANTICIPATED AI INTEGRATION IN
CRM
The sales rep can view a better insight into customers buying
behavior by real time analysis of the customer’s social media
interaction and networking, as the valuable data is captured and
integrated into the automated sales software centralize database.

8. 3 WAYS SOCIAL CRM AND AI GET ALONG
• Sales rep and marketing professionals can analyze customer’s social
interaction through the post and a prospect’s tweet give real-time
data.
• In order to attract, find and nurture new clients, while retaining and
wining, over existing customers, AI can analyze the refined data from
external sources and the Internet of Things to tap and track the
details of customer buying behavior.
• The whole task of sales and marketing can be streamlined and
expedited by accurate predictions, of the most suitable marketing,
service or best sales for the customer that can be automated to real-
time customer engagement.

9. AI INTEGRATION IN CRM
• The AI integration, data is concentrated on the information on the feedback
form, technical sales support call by sending out automated marketing
emails etc. This will deduce and focus on the best lead.
• Accurate predictions by marketers will deliver personalizing experiences for
every customer, as additional IT can embed intelligence everywhere, creating
smarter apps for customers and employees
• The AI technology fusion will target all the resources and potential
opportunities to improve customer satisfaction via various up sell or cross
sell strategies. Customer service support teams will be able to deliver
comprehensive proactive service addressing FAQs in a customer community.

10. FUTURISTIC AI HAS MUCH IN STORE FOR
CRM
This is a whole new way of connecting to your customers and
prospects, with AI powered automated intelligence, opening a
new era of customer success. The CRM connects products with
the customers by garnering a healthy relationship with the
customers through relationship, initiation, maintenance focusing
on a trilogy of value, brand and customer’s equity