The document discusses what makes software usable for end users. It defines usability according to ISO 9241-11 as "the extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use." The document outlines several principles of usability, including flow, visual coding, and reducing perceptual and cognitive workload. It provides examples of how software can incorporate these principles, such as through proximity, similarity of elements, clear error indicators, and unambiguous disabled elements. The overarching question discussed is how end users experience the presenter's own software.
Behavior-driven development (BDD) is an evolution of test-driven development (TDD). It shifts the vocabulary from being test-based to behavior-based and positions itself as a design philosophy. JBehave is a Java framework for BDD, and this session explores how to write integration tests for your Java EE apps with JBehave. It also demonstrates how to leverage the Context and Dependency Injection (CDI) APIs to implement your tests.
This session is a must-see for all Java EE developers who want a better way to write integration tests aligned with the intended behavior.
Behavior-driven development (BDD) is an evolution of test-driven development (TDD). It shifts the vocabulary from being test-based to behavior-based and positions itself as a design philosophy. JBehave is a Java framework for BDD, and this session explores how to write integration tests for your Java EE apps with JBehave. It also demonstrates how to leverage the Context and Dependency Injection (CDI) APIs to implement your tests.
This session is a must-see for all Java EE developers who want a better way to write integration tests aligned with the intended behavior.
Historian to hacker in 48 hours: What can humanists offer at GovHack and what...Jo Hawkins
The past few years have seen a surge in government sanctioned civic hacking events, including the ‘National Day of Hacking’ in the USA, ‘National Hack the Government Day’ in the UK and ‘GovHack’ in Australia. Propelled by a growing Open Data movement, these kinds of events attract problem solvers with a social conscience, with the aim of creating web applications that release the social value of government datasets. Yet, the vast majority of participants are developers, designers and entrepreneurs. Drawing from my experience at GovHack, I shall argue that humanists can make important contributions to civic hacking events as storytellers and strategists, ensuring concepts and executions are grounded in real life research problems. Further to this, collaboration with industry brings design and usability to the forefront and provides an opportunity for historians to engage with the commercial logics that drive the competitive world of online start-ups. For researchers new to digital humanities, these outcome-driven events offer a potential gateway into the field, providing opportunities to gain practical experience and establish networks with like-minded practitioners and organisations outside the academy. Digital Humanist, Alan Liu has argued that researchers in the humanities need to work harder to engage with public audiences and articulate the value of what t
Increasing Online Student Engagement through Synchronous Learning SessionsHeather Zink
Through a weekly online lecture series, a required synchronous learning session was added to online Medical Terminology courses at Rasmussen. Faculty noticed an increase in student success through improvements in course averages and higher retention. The presentation focuses on student feedback, methods used to create this learning opportunity, strategies for implementation, and plans for expansion.
15. Sächsisches GI/GIS/GDI Forum und Club of Ossiach Workshops,
Dresden: 15. September 2015
THE ADDED VALUE OF COPERNICUS AND GALILEO FOR GEO-INFORMATION AND LBS AT THE SERVICE OF AGRICULTURE & FORESTRY IN THE REGIONS
Stefaan DE MEY & Grazia FIORE, EURISY / Paris, France
Tell your story: promoting yourself and your research onlineJo Hawkins
With more and more employers using Google to screen job candidates, establishing a strong online presence is now one of the most powerful ways to gain a competitive advantage in the job market. This presentation explores common concerns that prevent academics from promoting their research online, and outlines how to develop a communications strategy that will allow you to tell your story to a global audience, build a community around your research, and become an influencer in your discipline area.
Evaluating and Improving Software UsabilityXBOSoft
Presented at Software Test Professionals, New Orleans 2012;
Today’s web-based applications (WebApps) containing complex business logic and which are sometimes critical to operating the business, now must have an increased focus on usability as well as the newer and broader term, user experience. Especially with SaaS based business models where users can switch applications at a heartbeat and pay by the month (or even a free trial), both usability and user experience become paramount as there is no up-front investment forcing a user to stay. The ISO 25010 standard describes a model for general usage in specifying and evaluating software quality requirements, one of which is usability, but there are no models or formal definitions for user experience, nor its relation to usability. For usability, ISO 25010 is intended as a general guideline to be adapted based on a specific context and lacks implementation specifics. UX, on the other hand, does not have any formal standard definition, although some models have been developed regarding its elements. Models and research have been used mostly for the purpose of understanding, rather than evaluating improvements. In this session, we draw relationships between usability and user experience and explore measurement and evaluation methods that can be used as the first step toward improvement.
Historian to hacker in 48 hours: What can humanists offer at GovHack and what...Jo Hawkins
The past few years have seen a surge in government sanctioned civic hacking events, including the ‘National Day of Hacking’ in the USA, ‘National Hack the Government Day’ in the UK and ‘GovHack’ in Australia. Propelled by a growing Open Data movement, these kinds of events attract problem solvers with a social conscience, with the aim of creating web applications that release the social value of government datasets. Yet, the vast majority of participants are developers, designers and entrepreneurs. Drawing from my experience at GovHack, I shall argue that humanists can make important contributions to civic hacking events as storytellers and strategists, ensuring concepts and executions are grounded in real life research problems. Further to this, collaboration with industry brings design and usability to the forefront and provides an opportunity for historians to engage with the commercial logics that drive the competitive world of online start-ups. For researchers new to digital humanities, these outcome-driven events offer a potential gateway into the field, providing opportunities to gain practical experience and establish networks with like-minded practitioners and organisations outside the academy. Digital Humanist, Alan Liu has argued that researchers in the humanities need to work harder to engage with public audiences and articulate the value of what t
Increasing Online Student Engagement through Synchronous Learning SessionsHeather Zink
Through a weekly online lecture series, a required synchronous learning session was added to online Medical Terminology courses at Rasmussen. Faculty noticed an increase in student success through improvements in course averages and higher retention. The presentation focuses on student feedback, methods used to create this learning opportunity, strategies for implementation, and plans for expansion.
15. Sächsisches GI/GIS/GDI Forum und Club of Ossiach Workshops,
Dresden: 15. September 2015
THE ADDED VALUE OF COPERNICUS AND GALILEO FOR GEO-INFORMATION AND LBS AT THE SERVICE OF AGRICULTURE & FORESTRY IN THE REGIONS
Stefaan DE MEY & Grazia FIORE, EURISY / Paris, France
Tell your story: promoting yourself and your research onlineJo Hawkins
With more and more employers using Google to screen job candidates, establishing a strong online presence is now one of the most powerful ways to gain a competitive advantage in the job market. This presentation explores common concerns that prevent academics from promoting their research online, and outlines how to develop a communications strategy that will allow you to tell your story to a global audience, build a community around your research, and become an influencer in your discipline area.
Evaluating and Improving Software UsabilityXBOSoft
Presented at Software Test Professionals, New Orleans 2012;
Today’s web-based applications (WebApps) containing complex business logic and which are sometimes critical to operating the business, now must have an increased focus on usability as well as the newer and broader term, user experience. Especially with SaaS based business models where users can switch applications at a heartbeat and pay by the month (or even a free trial), both usability and user experience become paramount as there is no up-front investment forcing a user to stay. The ISO 25010 standard describes a model for general usage in specifying and evaluating software quality requirements, one of which is usability, but there are no models or formal definitions for user experience, nor its relation to usability. For usability, ISO 25010 is intended as a general guideline to be adapted based on a specific context and lacks implementation specifics. UX, on the other hand, does not have any formal standard definition, although some models have been developed regarding its elements. Models and research have been used mostly for the purpose of understanding, rather than evaluating improvements. In this session, we draw relationships between usability and user experience and explore measurement and evaluation methods that can be used as the first step toward improvement.
Natalie Hanson, PhD. April 2011 presentation to the Philadelphia chapter of ACM-CHI (Association for Computing Machinery, special interest group on Computer Human Interaction).
These days people expect more from a website than a handy set of tools and a pretty interface — they want an experience. From the moment somebody enters your site they’ll be judging you on everything from the way the site looks to the tone of your error messages. And they won’t just be judging you against other sites. They will be judging you on every customer experience they have ever had, from the rude man at the train station to the lovely hotel clerk that checked them in on holiday. So in order to compete, we need to up our game and look at experiences both on and off-line.
In this session Andy Budd will look at the 7 key factors that go into designing the perfect customer experience. By taking examples from the world around us, Andy will discuss how we can turn utilitarian experiences into something wonderful. Best of all, most of them won't cost you a cent!
SHORT DESCRIPTION:
A deep understanding of end-users is key to effective development. Visual modeling helps transforming these requirements efficiently into a common understanding of the system and leverage communication between stakeholders. Complementary models provide a comprehensive view on the system from an end-user perspective and serve as a basis for easy-to-use UIs.
Holger Deist (SAP AG, UX Methods Team) und Wolfgang Teusch (SAP AG, Solution Management) geben anhand eines konkreten Entwicklungsprojektes einen Einblick in Methoden des Visual Modeling im User-Centered-Design-Prozess, mit denen sich die Qualität und Geschwindigkeit in der Softwareentwicklung steigern lassen.
DETAILED DESCRIPTION:
Als weltweit führender Anbieter von Business-Software hat die SAP AG die Bedeutung von User Experience als wichtigen Erfolgsfaktor erkannt. Die SAP AG verfügt mittlerweile über einen sehr ausdifferenzierten User-Centered-Design (UCD) Prozess, der als integraler Bestandteil des Produktentwicklungsprozesses die methodischen Grundlagen für die Entwicklung nutzerzentrierter Anwendungen definiert.
Ein solcher Paradigmenwandel - von einer stark funktional ausgeprägten Produktentwicklung hin zu einem ganzheitlichen Produktdesign - benötigt Zeit, um im gesamten Portfolio im Markt sichtbar zu werden: Neben der organisatorischen Einbettung des UCD Prozesses, müssen sich die Arbeitsmethoden einer Vielzahl von Mitarbeitern (derzeit etwa 50.000) entsprechend ändern, um Leistungsumfang und Komplexität der SAP Anwendungen stärker am Endbenutzer ausrichten zu können. Ein solcher Wandel eines Großunternehmens verhält sich im Vergleich zu einer Interactive-Agentur in etwa wie die Kurskorrektur eines Supertankers zu der eines Schnellbootes.
Holger Deist (SAP AG, UX Methods Team) und Wolfgang Teusch (SAP AG, Solution Management) geben anhand eines konkreten Entwicklungsprojektes einen Einblick in Methoden des Visual Modeling im User-Centered-Design-Prozess, mit denen sich die Qualität und Geschwindigkeit in der Softwareentwicklung steigern lassen. Unterschiedliche visuelle Modelle, die in User Research und Conceptual Design die jeweiligen Aspekte der User Experience aus Endbenutzersicht beleuchten, ermöglichen die einzelnen Blickwinckel der Projektbeteiligten zu einer konsistenten Gesamtsicht auf das Produkt zusammenzuführen. Sie schaffen somit nicht nur eine solide strukturelle Grundlage für das User Interface Design der Software, sondern stellen auch ein hervorragendes Kommunikationstool für alle Projektbeteiligten dar.
Teilnehmer können nach dem Vortrag 'Visual Modeling im UCD Prozess'
_User Research als notwendige Grundlage für ein fundiertes Conceptual Design und erfolgreiches UI Design erkennen
_die enge Zusammenarbeit aller Projektbeteiligter im UCD Prozess als notwendige Erfolgsvoraussetzung identifizieren
_die grundlegenden Konzepte und Vorteile von Task-Flow-Diagramm, Visual Use Cases, User Object Model und Information Architecture Diagram im Designprozess erklären
Holger Deist studied Industrial Design with focus on system design and human factors. After stops in product concept development and marketing he worked as an information architect and usability consultant for interactive agencies responsible for research and conceptual design of e.g. intranets, online shops and online banking platforms. He joined SAP Germany in 2005 as a usability & design consultant and moved to the Research, Standards & Methods team of SAP User Experience in 2007.
Dr. Wolfgang Teusch studied Mathematics and has a Ph.D. in Economics. He worked as an assistant professor in the department of Economics and Social Sciences. In 1985 he moved to SAP and worked as developer in controlling and funds management. As development manager for funds management he co-founded the IBU Public Sector in 1994. He worked in sales for two years and since 2002 he is solution manager for Records and Case Management.
What I Pad For The Enterprise Really Looks Like Vfjmaclaren
An overview of how to approach rolling out ipads to your organization - what are the key behavioral as well as design decisions to keep in mind when evaluating wether or not it makes sense for your work force.
UX-plosive stuff - user experience to come first (ADF Enterprise Mobility Con...Lucas Jellema
The user experience determines not just the satisfaction of a user with an application. It is also crucial in the productivity of users, the quality of their work and the reaction speed to events and trends. And because enterprise applications are increasingly used by external users such as customers and business partners, this experience (known as US) is important in terms of competition and marketing. For SaaS providers, the UX may be the single biggest factor on which they are selected or not.
This session discusses current industry trends in User Experience and Oracle’s view of things, as advocated by the Oracle Applications User Experience Team. The mobilization of the enterprise user community and the wide range of devices that are used for enterprise application interaction is an important aspect, as are approaches to provide users with the best experience given their role, device(s) and modes of working. The UX-team’s mantra Simplicity |Mobility|Extensibility is explained, as are the
Simplified UI based on the 90:90:10 notion and the Glance/Scan/Commit concept. Visualization as part of the User Experience makes an appearance. Finally, some of the resources available through the UX Direct program are highlighted.
AFDS 2012 Phil Rogers Keynote: THE PROGRAMMER’S GUIDE TO A UNIVERSE OF POSSIB...HSA Foundation
Phil Roger goes deeper into what HSA is, and some of the area it can address since his first presentation on HSA in 2011. He also announces the HSA Foundation and it founding members
My presentation on Agile Vancouver conference in 2011
As the goal of Agile evangelists was to convince people to switch from long Waterfall projects, the main message was to think small – short iterations, no upfront design, and requirements that fit on a card. This presentation explores limitations and pitfalls of a purely iteration focused approach and discuss different ways to address them while still retaining the speed and flexibility of the Agile approach.
by Robert Schumacher, Ph.D.
Presentation given on 21 May to the GCC HIMSS group in Chicago with ~50 people present.
www.usercentric.com
The point was to provide some background on usability (a gentle introduction to some of the science), some case studies, and introduce the measurement AND design components of user centered design.
Note because of all the animations, some pages do not view properly. Please contact me if you would like more information:
bob at usercentric.com
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
4. Usability
Defini/on
of
Usability
"The
extent
to
which
a
product
can
be
used
by
specified
users
to
achieve
specified
goals
with
effec1veness,
efficiency,
and
sa1sfac1on
in
a
specified
context
of
use."
Source:
ISO
9241-‐11
5. Usability
Defini/on
of
Usability
"The
extent
to
which
a
product
can
be
used
by
specified
users
to
achieve
specified
goals
with
effec1veness,
efficiency,
and
sa1sfac1on
in
a
specified
context
of
use."
Source:
ISO
9241-‐11
6. Usability
Context of Use
Input
Product
Output
Throughput
Throughput
USER
Output
Input
?
7. Usability
Defini/on
of
Usability
"The
extent
to
which
a
product
can
be
used
by
specified
users
to
achieve
specified
goals
with
effec1veness,
efficiency,
and
sa1sfac1on
in
a
specified
context
of
use."
Source:
ISO
9241-‐11
8. Usability:
sa/sfac/on
Exper
ience
•
Sa/sfac/on
› Fulfillment
in
one’s
expecta/ons,
needs,
or
pleasure
derived
from
this
Keep
users
happy
by
allowing
for
flow
9. What
is
flow
?
Exper
ience
•
Flow
is
the
mental
state
of
opera7on
in
which
a
person
in
an
ac7vity
is
fully
immersed
in
a
feeling
of
energized
focus,
full
involvement,
and
success
in
the
process
of
the
ac7vity
How
to
allow
for
flow
?
(Some
principles)
•
The
user
must
have
a
clear
goal
•
Task
should
be
doable/workable
•
(Inter)ac7ons
should
have
immediate
feedback
In
So:ware
?
(Some
principles)
• Direct,
don’t
discuss
• Keep
tools
close
at
hand
• Provide
modeless
feedback
Sources:
About
Face
2.0,
Cooper,
Reiman,
The
Psychology
of
Op7mal
Experience;
Csikszentmihalyi
19. Usability:
efficiency
•
Efficiency
› Achieving
maximum
produc/vity
with
minimum
wasted
effort
or
expense
To
make
a
product
more
efficient
one
can
reduce
TIME
and
WORK
“recall
of
passwords,
command
vectors,
names
and
loca7ons
of
data
objects
and
controls,
and
other
rela7onships
between
objects”
Mnemonic
Work
“decoding
visual
layouts
and
seman7cs
of
shape,
size,
color,
and
Perceptual
Work
representa7on”
“comprehension
of
text
and
organiza7onal
structures”
Logical
Work
“number
of
keystrokes,
degree
of
mouse
movement,
use
of
gestures,
Physical/Motor
switching
between
input
modes…”
Work
Source:
About
Face
2.0,
Cooper,
Reimann
20. Reducing
perceptual
work
?
• (Some)
Dimensions
for
visual
coding
› Posi7on
› Color
› Texture
› Shape
› Size
› Alphanumeric
A 2 C H
Source:
Productergonomie,
H.
Dirken
21. Reducing
perceptual
work
?
Proximity
• Elements
that
are
close
together
tend
to
be
perceived
as
a
group
(belonging
together)
Similarity
• Elements
with
similar
proper/es
(e.g.
shape,
color)
tend
to
be
perceived
as
groups
43. Recap
Defini/on
of
Usability
"The
extent
to
which
a
product
can
be
used
by
specified
users
to
achieve
specified
goals
with
effec1veness,
efficiency,
and
sa1sfac1on
in
a
specified
context
of
use.”
“Gest alt”
Laws
Flow
Visual
Coding
Do
not
interrupt
this
Mind
this
Source:
ISO
9241-‐11
44. The
ques/on
is
?
How
do
users
experience
YOUR
so:ware
?
Who
are
my
What
are
What
is
the
users
?
their
goals
?
context
of
use
?
How
can
I
make
their
work
How
can
I
make
their
work
more
efficient
?
effec/ve
?
How
can
I
make
their
work
more
sa/sfying
?