This document outlines the agenda for the Capgemini Innovation Networks Week of Innovation event on September 25, 2018 in Utrecht. The all-day event will include sessions on artificial intelligence, cognitive business, data processing, digital operations, innovation, and other topics. Presenters will come from Capgemini, IBM, Red Hat, Dell Boomi, Pegasystems, Appian, and other partners. Attendees can visit partner booths, participate in workshops, and provide feedback through a mobile app or evaluation forms. The event aims to explore new technologies and discuss digital transformation and innovation.
CWIN17 Toulouse / Mulesoft and airbus accelerating digital transformation thr...Capgemini
Airbus is one of the world largest commercial jet maker, carrying over 3 billion
passengers every year. During this session, we will present how MuleSoft’s
unique API-led connectivity approach is enabling Airbus to scale up its digital
transformation and remain competitive in the face of market disruption
Enabling and accelerating multi-tenancy with Capgemini Digital Cloud Platform...Capgemini
For de-centralized organizations, multiple cloud instances and databases can drive up costs, limit scalability and maintainability, and prevent growth. In this session, you’ll learn how to enable and accelerate multi-tenancy for optimal performance and efficiency. You’ll hear lessons and best practices from Capgemini’s work implementing multi-tenancy at the infrastructure, platform, and application levels while ensuring seamless operation across any cloud environment thanks to Red Hat OpenShift. There will also be a discussion of how accelerators like Capgemini’s Digital Cloud Platform can cut time to market by up to 50%. Learn more: https://www.capgemini.com/service/cloud-services/cloud-native-powered-by-red-hat/
How to get off the white elephant of physical and leverage the true benefits ...Capgemini
In the modern world of immediacy, how do we kill latency whilst reducing business costs and delivering rapid value? Stuart Fleming (Vice President, Cloud Services,
Capgemini UK) provides insights into the successful implementation of a scalable hybrid cloud platform which allows quick access to AWS with a simple migration approach leveraging VMware’s tools.
Louisiana-Pacific’s HCM Transformation with SAP SuccessFactors SolutionsCapgemini
Implementing SAP SuccessFactors solutions aligns with Louisiana Pacific's overall HR strategy and positions the company well as it strides toward world-class HR processes and systems. The HCM transformation has resulted in increased effectiveness and efficiency by putting the right information into the right hands.
IntegrationWorks: Grow Your Business with the API EconomyLara Pascoe
IntegrationWorks is a specialist integration consultancy that delivers expertise in all areas of enterprise integration, from on-premise, to cloud and hybrid systems through ESB's, API's, B2B platforms and robust integration architectures. We are headquartered in New Zealand with offices in Australia and planning offices shortly in the United Kingdom and United States.
Our expertise includes delivery of Enterprise Application Programming Interfaces (API), Service Oriented Architecture (SOA), and MicroServices Architecture (MSA). These are all deployed in Enterprise Application Integration (EAI), Enterprise Service Bus (ESB), and Business To Business (B2B) based patterns.
CWIN17 Toulouse / Mulesoft and airbus accelerating digital transformation thr...Capgemini
Airbus is one of the world largest commercial jet maker, carrying over 3 billion
passengers every year. During this session, we will present how MuleSoft’s
unique API-led connectivity approach is enabling Airbus to scale up its digital
transformation and remain competitive in the face of market disruption
Enabling and accelerating multi-tenancy with Capgemini Digital Cloud Platform...Capgemini
For de-centralized organizations, multiple cloud instances and databases can drive up costs, limit scalability and maintainability, and prevent growth. In this session, you’ll learn how to enable and accelerate multi-tenancy for optimal performance and efficiency. You’ll hear lessons and best practices from Capgemini’s work implementing multi-tenancy at the infrastructure, platform, and application levels while ensuring seamless operation across any cloud environment thanks to Red Hat OpenShift. There will also be a discussion of how accelerators like Capgemini’s Digital Cloud Platform can cut time to market by up to 50%. Learn more: https://www.capgemini.com/service/cloud-services/cloud-native-powered-by-red-hat/
How to get off the white elephant of physical and leverage the true benefits ...Capgemini
In the modern world of immediacy, how do we kill latency whilst reducing business costs and delivering rapid value? Stuart Fleming (Vice President, Cloud Services,
Capgemini UK) provides insights into the successful implementation of a scalable hybrid cloud platform which allows quick access to AWS with a simple migration approach leveraging VMware’s tools.
Louisiana-Pacific’s HCM Transformation with SAP SuccessFactors SolutionsCapgemini
Implementing SAP SuccessFactors solutions aligns with Louisiana Pacific's overall HR strategy and positions the company well as it strides toward world-class HR processes and systems. The HCM transformation has resulted in increased effectiveness and efficiency by putting the right information into the right hands.
IntegrationWorks: Grow Your Business with the API EconomyLara Pascoe
IntegrationWorks is a specialist integration consultancy that delivers expertise in all areas of enterprise integration, from on-premise, to cloud and hybrid systems through ESB's, API's, B2B platforms and robust integration architectures. We are headquartered in New Zealand with offices in Australia and planning offices shortly in the United Kingdom and United States.
Our expertise includes delivery of Enterprise Application Programming Interfaces (API), Service Oriented Architecture (SOA), and MicroServices Architecture (MSA). These are all deployed in Enterprise Application Integration (EAI), Enterprise Service Bus (ESB), and Business To Business (B2B) based patterns.
In this presentation SmartWave shares its experiences and good practices around API management. Through real customer case you will understand how API can support the digital transformation of your company.
CPaaS - Leveraging the Power of Cloud CommunicationsVoxvalley .
CPaaS (Communications Platform as a Service) unfolds real-time, modern communication functionalities viz. voice calls, video calls and chat. Businesses that prioritize engagement and support strategies for reaching 100% of their potential customer base benefit greatly from choosing CPaaS. By embedding Voxvalley’s Vox CPaaS into your app, you can achieve real-time communication features and stay competitive.
Creating compelling user experiences through APIsJeremy Brown
Jeremy will give a taste of how Apigee customers are using API Management to create compelling user experiences with incredible speed. We will quickly zoom through high level general principles like culture on our way to the architectural nitty gritty of why you should make a tailored API for every device you support.
http://idc2016.sched.org/event/6AyR/apigee-creating-compelling-user-experiences-through-apis
Presentation at Channel Connect 2018 (October 3, 2018)
In the last three years, CPaaS has emerged as one of the fastest growing segments within business communications. Integrating real-time voice, video and messaging communications into web and mobile applications, CPaaS has proven to be disruptive across verticals like transportation and hospitality. Discover how leveraging CPaaS technology helps businesses reinvent customer engagement. In this panel, you'll learn how CPaaS redefines engagement with clients, sales partners and employees, improves customer experience, automates business processes - while creating stickier customer relationships.
What do you mean by “API as a Product”?Nordic APIs
You may have heard the term “API Product.” But what does it mean? In this talk I will introduce the concept and explain the benefits and challenges of transforming your organization to view your APIs as measurable products that expose your companies capabilities creating agility, autonomy, and acceleration. Traditional product manufacturers create new product and launch them into the marketplace and then measure value; we will teach you to view your APIs in the same way. Concepts covered in this presentation will be designing APIs with Design Thinking, funding your product, building teams, marketing your API, managing your marketplace, and measuring success.
How Young Companies Can Grow Faster, Smarter - Daniel Saks, AppDirect Traction Conf
Daniel Saks, Co-founder & Co-CEO of AppDirect discusses his company’s build versus buy approach and how it has guided them to becoming a successful, fast-growing global startup. Traction Conf Vancouver 2015 - http://tractionconf.io.
CIO Panel: Digital Transformation to Achieve Speed and ControlMuleSoft
Hear from Tom Quinn, CIO of NewsCorp, Ronald Blitstein, CIO of Sagicor, Martin Stansbury, Principal at Deloitte, and Ray Wang, Founder of Constellation Research, on how digital transformation is changing their industries.
Implementing Enterprise API Management in Oracle CloudCapgemini
API-led connectivity has become the main mechanism to integrate with software-as-a-service applications. Mobile applications, modern web applications, and the Internet of Things also need APIs. In Oracle Cloud, there are at least six cloud services offering a solution for APIs (five of which are Oracle Mobile Cloud Service, Oracle API Manager Cloud Service, Oracle API Catalog Cloud Service, Oracle Internet of Things Cloud Service, and Oracle Integration Cloud Service).
This presentation describes what an enterprise-wide API management solution looks like, elaborates on a solid API taxonomy, and then shows how to position each of the mentioned cloud services to deliver an end-to-end API management solution in Oracle Cloud that is also capable of handling hybrid cloud use cases.
Presented by Luis Weir, Principal, Oracle Ace Director, Capgemini, at Oracle OpenWorld 2016.
Manish Vyas, President, Communications Business, Tech Mahindra presents on why 'Digitcal is the Imminent Reality' from the App Economy Theater at CA World '15.
For more information, please visit http://cainc.to/Nv2VOe
apidays LIVE Paris - Deploy fast with confidence by Gregory Ouillonapidays
apidays LIVE Paris - Responding to the New Normal with APIs for Business, People and Society
December 8, 9 & 10, 2020
Deploy fast with confidence
Gregory Ouillon, CTO EMEA at New Relic
Today changes are driven more by business than by IT needs. The impact and pace of change will evolve as the standard deployment option. Integration of application will pose new challenges. Automation and Digital platform will begin to dominate
Speaker:
Arnab Basu, Technology Consulting Leader, PWC India
Are you looking to build an effective on demand service platform with impressive features? Then, utilize Appkodes Idemand, a phenomenal Urbanclap clone solution with interesting functions such as options for placing service requirements, describing and scheduling tasks, posting jobs, and so on. So, grabbing the attention of your users on your on demand services platform will not be a tough job anymore with our readymade solution. So, build an amazing urbanclap clone app and attain success in your online business venture.
In this presentation SmartWave shares its experiences and good practices around API management. Through real customer case you will understand how API can support the digital transformation of your company.
CPaaS - Leveraging the Power of Cloud CommunicationsVoxvalley .
CPaaS (Communications Platform as a Service) unfolds real-time, modern communication functionalities viz. voice calls, video calls and chat. Businesses that prioritize engagement and support strategies for reaching 100% of their potential customer base benefit greatly from choosing CPaaS. By embedding Voxvalley’s Vox CPaaS into your app, you can achieve real-time communication features and stay competitive.
Creating compelling user experiences through APIsJeremy Brown
Jeremy will give a taste of how Apigee customers are using API Management to create compelling user experiences with incredible speed. We will quickly zoom through high level general principles like culture on our way to the architectural nitty gritty of why you should make a tailored API for every device you support.
http://idc2016.sched.org/event/6AyR/apigee-creating-compelling-user-experiences-through-apis
Presentation at Channel Connect 2018 (October 3, 2018)
In the last three years, CPaaS has emerged as one of the fastest growing segments within business communications. Integrating real-time voice, video and messaging communications into web and mobile applications, CPaaS has proven to be disruptive across verticals like transportation and hospitality. Discover how leveraging CPaaS technology helps businesses reinvent customer engagement. In this panel, you'll learn how CPaaS redefines engagement with clients, sales partners and employees, improves customer experience, automates business processes - while creating stickier customer relationships.
What do you mean by “API as a Product”?Nordic APIs
You may have heard the term “API Product.” But what does it mean? In this talk I will introduce the concept and explain the benefits and challenges of transforming your organization to view your APIs as measurable products that expose your companies capabilities creating agility, autonomy, and acceleration. Traditional product manufacturers create new product and launch them into the marketplace and then measure value; we will teach you to view your APIs in the same way. Concepts covered in this presentation will be designing APIs with Design Thinking, funding your product, building teams, marketing your API, managing your marketplace, and measuring success.
How Young Companies Can Grow Faster, Smarter - Daniel Saks, AppDirect Traction Conf
Daniel Saks, Co-founder & Co-CEO of AppDirect discusses his company’s build versus buy approach and how it has guided them to becoming a successful, fast-growing global startup. Traction Conf Vancouver 2015 - http://tractionconf.io.
CIO Panel: Digital Transformation to Achieve Speed and ControlMuleSoft
Hear from Tom Quinn, CIO of NewsCorp, Ronald Blitstein, CIO of Sagicor, Martin Stansbury, Principal at Deloitte, and Ray Wang, Founder of Constellation Research, on how digital transformation is changing their industries.
Implementing Enterprise API Management in Oracle CloudCapgemini
API-led connectivity has become the main mechanism to integrate with software-as-a-service applications. Mobile applications, modern web applications, and the Internet of Things also need APIs. In Oracle Cloud, there are at least six cloud services offering a solution for APIs (five of which are Oracle Mobile Cloud Service, Oracle API Manager Cloud Service, Oracle API Catalog Cloud Service, Oracle Internet of Things Cloud Service, and Oracle Integration Cloud Service).
This presentation describes what an enterprise-wide API management solution looks like, elaborates on a solid API taxonomy, and then shows how to position each of the mentioned cloud services to deliver an end-to-end API management solution in Oracle Cloud that is also capable of handling hybrid cloud use cases.
Presented by Luis Weir, Principal, Oracle Ace Director, Capgemini, at Oracle OpenWorld 2016.
Manish Vyas, President, Communications Business, Tech Mahindra presents on why 'Digitcal is the Imminent Reality' from the App Economy Theater at CA World '15.
For more information, please visit http://cainc.to/Nv2VOe
apidays LIVE Paris - Deploy fast with confidence by Gregory Ouillonapidays
apidays LIVE Paris - Responding to the New Normal with APIs for Business, People and Society
December 8, 9 & 10, 2020
Deploy fast with confidence
Gregory Ouillon, CTO EMEA at New Relic
Today changes are driven more by business than by IT needs. The impact and pace of change will evolve as the standard deployment option. Integration of application will pose new challenges. Automation and Digital platform will begin to dominate
Speaker:
Arnab Basu, Technology Consulting Leader, PWC India
Are you looking to build an effective on demand service platform with impressive features? Then, utilize Appkodes Idemand, a phenomenal Urbanclap clone solution with interesting functions such as options for placing service requirements, describing and scheduling tasks, posting jobs, and so on. So, grabbing the attention of your users on your on demand services platform will not be a tough job anymore with our readymade solution. So, build an amazing urbanclap clone app and attain success in your online business venture.
It’s not news anymore that Microservices are changing the way systems are designed and built, however what’s rarely discussed is how microservice APIs are designed and managed thru the full cycle. This presentation is all how to apply API-design first strategies into Microservices Architectures.
Why Digital Transformation Is the Future Capgemini
Your end users are increasingly demanding personalized and relevant content, delivered via multiple channels that respond in new and innovative ways. This opens up a new spectrum of opportunities to increase customer advocacy and drive growth.
In this presentation, the VP for Digital Customer Experience at Capgemini exclusively shares the findings of an upcoming Capgemini Consulting and MIT publication titled "Leading Digital" (published by Harvard Business Review Press), based on a study of more than 400 organizations.
The presentation explains how these firms have successfully used digital to gain strategic advantage, sharing the principles and practices that can help achieve similar effective digital transformation to lay a profitable path to the future.
Originally presented by Simon Short, Head of Digital Customer Experience, & Arjan Kramer, Global Lead for Ocommerce, for Capgemini at Oracle OpenWorld 2014.
http://www.capgemini.com/oracle
On the 22nd of November, 2017, the Hong Kong Institute of Building Information Modelling (HKIBIM) will host its 8th Annual Conference: HKIBIM Annual Conference 2017. The Conference aims to advance the standard practices of BIM professionals and promote BIM to the industry. It will provide an excellent opportunity to network with BIM professionals from leading organizations and learn from the experiences of local and
international speakers.
Over the past seven years, our annual conference has been attended by more than 1,600 BIMers, government officials, professional and trade institution representatives and many leading corporations associated with the building and construction industry. The HKIBIM Conference 2017, themed “Where does BIM go?”, aims to explore the current trend and future opportunities of Building Information Modelling (BIM) in contemporary cities, such as Hong Kong. The Conference will feature speakers and specialists from the field to share their ideas and perspectives from a wide range of sectors and markets.
We are excited to invite your company to join us as a distinguished corporate sponsor for the HKIBIM Annual
Conference 2017. The conference will be held at the Royal Plaza Hotel, Grand Ballroom I-III, Level 6, 193
Prince Edward Road West, Mongkok, Kowloon, Hong Kong.
Please refer to the attached Conference and Corporate Sponsorship package. To proceed with the sponsorship,
please kindly complete and remit the reply form. We would appreciate confirmation of your sponsorship and package choice by Friday 8 November, 2017.
For enquiries, please contact the Annual Conference Working Group at hkibim@creativegp.com, or Ms Joanne Hui at +852 3159 2908. We look forward to your favourable response and participation at the HKIBIM Annual Conference 2017!
Yours sincerely,
Dr Neo CHAN
Chairman
The Hong Kong Institute of Building Information Modelling (HKIBIM)
We are pleased to invite your support as sponsor of the HKIBIM Hong Kong BIM Conference 2014 that will be held on 29-October-2014 (Wed) at the AsiaWorld–Expo. This is the 5th Annual Conference organized by HKIBIM and we hope you will choose to join us and support us as a sponsor!
Sponsor Package: http://bit.ly/BIMCon2014SP
Reply form: http://goo.gl/j7gMXu (Doc)
Don't miss the Early Bird registration!
Tentative Conference Programme and Online registration: http://goo.gl/YOavoI
Official accommodation link: http://cwp.marriott.com/hkgap/hkbimcon2014/
CIC BIM Year 2014 event: http://goo.gl/R1PM4c
Co-event: The Hong Kong International Building and Hardware Fair - http://goo.gl/xiPuKO
In case you missed the opportunity to join Capgemini's Global Architecture Week within the Netherlands, you find my story here.
Please send me a tweet @arthurvdboom in case of questions
COVID-19 heightened chronic challenges within the global healthcare industry. It became a catalyst amid fierce competition and tight regulations for health providers and payers to focus on digital health, cybersecurity, patient data transparency, and a variety of customer-centric and operational enhancements. As a result, we found the 2022 trendline pointing to improvements in access and quality of care.
Healthcare challenges such as optimizing the cost of care while simultaneously enabling personalized interventions and consumer-friendly shoppable services are long-standing − but, historically, the industry has been slow to react.
Read our Top Trends 2022 report to examine the lingering ramifications of the pandemic, responses from medical and insurance organizations, and the worldwide impact of ever-changing regulatory standards and mandates.
A combination of factors − the pandemic, catastrophic weather events, evolving policyholder expectations, and insurers’ drive for operational efficiency and future relevance − are sparking P&C industry changes.
In a post-COVID, new-normal environment, the most strategic insurers are building resilient, crisis-proof enterprises poised to take advantage of emerging and future business opportunities. They are leveraging advanced data analytics and novel technologies to assure agility and achieve positive revenue and customer satisfaction outcomes. Competitive advantage will hinge on accelerated digitalization and faster go-to-market. Therefore, win-win partnerships and embedded services with InsurTechs and other ecosystem players are critical.
Read Capgemini’s Top P&C Insurance Trends 2022 for a glimpse at the tactical and strategic initiatives carriers are undertaking to boost customer-centricity, product agility, intelligent processes, and an open ecosystem to ensure profitable growth and future-readiness.
This analysis provides an overview of the top trends in the commercial banking sector as they shift to technology high gear to boost client efficiency and battle a volatile, uncertain, competitive, and evolving landscape.
First, it was retail banking. Now, advanced technology is shifting to – and disrupting − the commercial banking space. Many commercial banks, known for paperwork, red tape, and branch dependency, were unprepared to support clients during their post-COVID-19 ramp-up. But now, the digital pivot to new mindsets, partnerships, and processes is in overdrive.
As commercial banks grapple with competition from FinTechs, BigTechs, and alternative lenders, their inability
to fulfill SME demands and pandemic after-shocks necessitates transformative process changes and a move
to experiential, sustainable, and inclusive banking models. We expect banks to strive to meet the demands
of corporate clients and SMEs by digitally transforming critical workflows and improving client experience.
Additionally, incremental process improvements in the middle and back-office that leverage intelligent
automation will keep the competition at bay because engaged clients are loyal.
Adopting newer methods to mine data and moving to as-a-Service models will prepare commercial banks
to flexibly respond to newcomers and find ways to co-exist through effective collaboration. The time has come for commercial banks to put transformation on the fast track as lending losses in wallet and market share could spill over to other functions!
How incumbents react and respond to 2022 trends could determine their relevancy and resiliency in the years ahead.
The Covid-19 pandemic necessitated the payments industry undergo a facelift, sparked by novel approaches from new-age players, fostered by industry consolidation, and customers’ demand for end-to-end experience. Crossing the threshold, the industry is entering a new era – Payments 4.X, where payments are embedded and invisible, and an enabling function to provide frictionless customer experience. As customers make a permanent shift to next-gen payment methods, Digital IDs are critical for a seamless payment experience. The B2B payments segment is witnessing rapid digitization. BigTechs, PayTechs, and industry newcomers are ready to jump in with newfangled solutions to help underserved small to medium-sized businesses (SMBs).
As incumbents struggle with profits, new-age firms are forging ahead to take the lead in the Payments 4.X era by riding the success of non-card products and services. The new era demands collaboration, platformification, and firms can unleash full market potential only by embracing API-based business models and open ecosystems. Data prowess and enhanced payment processing capabilities are inevitable to thrive ahead. The clock is ticking for banks and traditional payments firms because the competitive advantage is not guaranteed forever. As industry players seek economies of scale, consolidations loom, and non-banks explore new territories to threaten incumbents’ market share. While all these 2022 trends are at play, central bank digital currency (CBDC) is emerging globally and might open a new chapter in the current payments landscape.
As we slowly move out of the pandemic, financial services firms have learned the criticality of virtual engagement to business resilience. Wealth management firms will need capabilities to cater to new-age clients and deliver new-age services. This report aims to understand and analyze the top trends in the Wealth Management industry this year and beyond.
A year ago, our Top Trends in Wealth Management report emphasized how the pandemic sparked disruption and digital transformation and changing investor attitudes around Environmental, Social, and Corporate Governance (ESG) products. As we begin 2022, many of those trends continue to hold as COVID-19’s wide-reaching effects continue to influence the wealth management industry.
As wealth management (WM) firms supercharge their digital transformation journeys, investments in cybersecurity and human-centered design are becoming critical to building superior digital client experience (CX). Another holdover trend − sustainable investing – is gaining mainstream attention and generating increasingly sophisticated client demands. Data and analytics capabilities will become ever more essential for ESG scoring and personalized customer engagement. As large financial services firms refocus on their wealth management business while new digital players make industry strides, competition is becoming historically intense. Not surprisingly, client experience is the new battleground.
This analysis provides an overview of the top trends in the retail banking sector driven by the competition, digital transformation, and innovation led by retail banks exploring novel ways to create and retain value in evolving landscape.
COVID-19 caught banks off guard and shook legacy mindsets to the core. With 20/20 (2020) hindsight, firms are more aware, digitally resilient, and financially stable as they head into 2022. The trials of the past 18 months forced firms to shore up existing business and consider new models and revenue streams.
Customer-centricity remains at the top of most FS agendas and is a 2022 focal point. Banks will focus on achieving operational excellence as diligently as delivering superior CX. In 2022 and beyond, it will be paramount for FIs to explore and invest in new technologies to remain relevant and resilient.
Banking 4.X will arrive in full force in 2022 with platform-supported firms monetizing diverse ecosystem capabilities and aggressively harvesting data to create experiential customer journeys through intelligent and personalized engagements. The new era will compel future-focused banks to finally abandon legacy infrastructure and collaborate with third-party specialists to solidify their best-fit, long-term roles. Increasingly, open platforms will make banks invisible as banking becomes embedded into customer lifestyles. At the same time, banks will shed asset-heavy models and shift to the cloud for greater agility, speed to market, and faster innovation. The shift will act as a precursor to adopting new technologies on the horizon – 5G and Decentralized Finance.
The recent past was filled will extraordinary lessons for financial institutions. Now is the time to act on those learnings and move forward profitably.
While COVID-19 has sparked the demand for life insurance, it has also exposed the operating model vulnerabilities in distribution, servicing, and customer retention. In a post-COVID, new-normal environment, insurers need to enhance their capabilities around advanced data management and focus on seamless and secure data sharing to provide superior CX and hyper-personalized offerings. Accelerated digitalization and faster go-to-market are vital to remaining competitive, and win-win partnerships with ecosystems are critical in the journey.
Read our Top Life Insurance Trends 2022 to explore the tactical and strategic initiatives carriers undertake to acquire competencies around customer centricity, product agility, intelligent processes, and an open ecosystem to ensure profitable growth and future readiness.
Property & Casualty Insurance Top Trends 2021Capgemini
The Property & Casualty insurance landscape is evolving quickly with the changing risk landscape, entry of new players, and changing customer expectations. The ripple effects of COVID-19 on the P&C insurance industry and natural disasters such as forest fires have adversely impacted insurance firm books.
In this scenario, to ensure growth and future-readiness, the most strategic insurers strive to be ‘Inventive Insurers’ – assuming a customer-centric approach, deploying intelligent processes, practicing business resilience and go-to-market agility, and embracing an open ecosystem.
Read our Property & Casualty Insurance Top Trends 2021 report to explore the strategies insurers are adapting to remain competitive amidst the evolving business landscape and how they can explore new ways to enhance their profitability.
A combination of factors such as demographic changes, evolving consumer preferences, and desire to become operationally efficient were already spurring changes in the life insurance industry. Enter 2020 – the COVID-19 pandemic is having a significant impact on the industry.
At the peak of disruption, the focus was on ensuring business continuity, but new initiatives are cropping up to tackle the challenges as the industry is adapting to the new normal.
Furthermore, COVID-19 has acted as a catalyst, pushing life insurers to prioritize their efforts on improving customer centricity, developing go-to-market agility, making processes intelligent, building business resilience, and embracing the open ecosystem.
Read our Life Insurance Top Trends 2021 report to explore the strategies insurers are adopting to manage the changing market dynamics.
The uncertainty of 2020 is setting the global tone for the immediate future in the financial services industry. So it is no surprise banks are laser-focused on business resilience, emphasizing both financial and operational risks. The need to adapt quickly to new normal conditions through virtual customer engagement is clear.
Customer centricity continues to drive commercial banks’ solution designs. And, the pandemic compelled products that deliver immediate client value ‒ quick digital onboarding, seamless lending, and support for small and medium-sized enterprises (SMEs). The onus is now on banks to go to market more quickly, which requires the implementation of intelligent processes and integrating corporates’ enterprise resource planning (ERP) systems with banking workflows.
To achieve go-to-market agility, banks across the globe are investing in and collaborating with FinTechs. Many of these partnerships are focused on boosting digital lending and providing seamless support to anxious small-business clients in need of assurance.
With newfound impetus for FinTech collaboration, commercial banks have picked up their step on the path toward OpenX. COVID-19 made it evident that survival during turbulence is manageable through collaboration with ecosystem players.
Read our Top Trends in Commercial Banking 2021 report to explore the strategies banks are adapting to transform their businesses from a product-led, siloed model to an experiential and agile plan.
When we published the Top Trends in Wealth Management 2020, little did we foresee the pandemic that would sweep through the world and disrupt life as we knew it. Yet, when we reviewed last year’s trends, we found that many still hold and some have taken on even greater relevance. One such trend is sustainable investing, which had begun to gain prominence as investors became more aware of ESG considerations, and firms rolled out more sustainable investing offerings. Another trend that has accelerated in the post-COVID world is the importance of investing in omnichannel capabilities and technologies such as artificial intelligence (AI) to enhance personalization and advisor effectiveness. The pandemic has driven wealth management firms to accelerate their digital transformation journey, with some immediate focus areas being interactive client communications and digital advisor tools.
There is no denying that time is of the essence. Yes, budgets are tight, but the Open X ecosystem offers wealth management firms opportunities to reimagine their operating models and deliver excellent customer experience cost-effectively.
Top trends in Payments: 2020 highlighted the payments industry’s flux driven by new trends in technology adoption, innovative solutions, and changing consumer behavior. The pandemic has tested the digital mastery of players, who are already grappling with transition. Non-cash transactions are on a robust growth path, accelerated by increased adoption during COVID-19. Regulators are working to instill trust and address non-cash payments risk amid unparalleled growth as players collaborate to quell uncertainty. Regional initiatives, such as the P27 (Nordics real-time payments system) and the EPI (European Payments Initiative), are gaining traction in response to country-level fragmentation and competition.
Investment in emerging technologies is looked upon as an elixir to mitigate fraud, data-driven offerings are being considered for providing value-added propositions, and distributed ledger technology is in focus for digital currency solutions, efficiency enhancement, and cost gains. New players, such as retailers/merchants, are integrating payments into their value chains while technology giants are upscaling their financial services game by weaving offerings around payments as a center stage. Constrained by budgets, firms consider business models such as Platform-as-a-Service (PaaS) to provide cost-effective and superior customer experience.
A combination of factors, including demographic changes, evolving consumer preferences, and regulatory and compliance mandates, were already spurring change in the health insurance industry. Enter 2020 and the COVID-19 pandemic, which is having sweeping implications for the industry.
At the peak of disruption, the focus was on ensuring business continuity, but new initiatives are cropping up to tackle the challenges as the industry adapts to the new normal.
Furthermore, some changes are here to stay, and it will be prudent for the industry players to be resilient to the market shifts by being agile, improving member centricity, making processes intelligent, and embracing the open ecosystem.
Read our Health Insurance Top Trends 2021 report to explore the strategies insurers are adopting to manage the external pressures.
The banking industry’s resilience is being tested as banks navigate through a remarkable 2020 filled with uncertainties. The impact of COVID-19 has been about setting the tone for future operational models. Retail banks have shifted focus towards integrated risk management with a more holistic view of operational risks. Adapting to the new normal, banks have prioritized cost transformation while engaging customers virtually. Incumbents sought to be more responsible within fast-changing environmental conditions and ESG remained a critical focus.
To provide more experiential services, banks are leveraging techniques such as segment-of-one to hyper-personalize offerings while aiming to humanize digital channels for increased engagement. Banks are also revamping middle and back offices, going beyond the front end leveraging intelligent processes. Open X is enabling banks to play on their strengths and use the expertise of ecosystem players. Going forward, banks are poised to become an enhanced one-stop shop by providing consumers value-adding FS and non-FS experiences.
To acquire customers in cost-effective manner, retail banks are tapping value-based propositions ‒ such as POS financing and mortgage refinancing. Further, Banking-as-Service provides incumbents a way to provide their high-value offerings to other players. In preparation for the future, banks will be looking to improve their go-to-market agility by leveraging the benefits of cloud. This analysis outlines the top 10 trends in retail banking for 2021.
Explore how Capgemini’s Connected autonomous planning fine-tunes Consumer Products Company’s operations for manufacturing, transport, procurement, and virtually every other aspect of the supply-value network in a touchless, autonomous way.
Financial services is undergoing a paradigm shift that is forcing incumbent retail banks to rethink growth strategies as they struggle to remain relevant. Growing competition from BigTechs, FinTech firms, and challenger banks has added to the complexity created by increasingly stringent regulatory and compliance requirements. Customers now expect a seamless customer journey and personalized offerings because they have become accustomed to top-notch individualized service from GAFA giants Google, Apple, Facebook, and Amazon. The changing ecosystem offers established banks new, unexplored opportunities and encourages a transition beyond traditional products to meet the exacting requirements of today’s customers. Bank collaboration with FinTech and RegTech partners is becoming commonplace. Incumbents are exploring point-of-sale financing and unsecured consumer lending, while they also boost their digital channel competencies to reach a broader customer base. Banks are beginning to accept open APIs and are working with third-party specialists to create an open shared marketplace. Technological advancements such as AI are fueling efforts to evolve customer onboarding and touchpoint processes. Increasingly, banks are turning to design thinking methodology to understand the customer journey, extract deep insights, and develop a more refined user experience across the customer lifecycle.
Our analysis of the top retail banking trends for 2020 offers a glimpse into the fast-changing banking ecosystem and explores the tools and solutions being used to face new-age challenges.
Aspects of the life insurance industry have remained constant for years – and so have premiums. Traditional savings products have taken a huge hit in terms of attractiveness because low interest-rates prevail. Meanwhile, the risk landscape is shifting, and insurers need to align better with the emerging business environment, manage changing customer preferences, and improve operational efficiencies. Within today’s scenario, industry players are undertaking tactical and strategic shifts in attempts to manage unpredictable market dynamics. Insurers must develop alternative products to breathe new life into policies and leverage emerging technologies (artificial intelligence (AI), analytics, and blockchain) to improve efficiency, agility, flexibility, and customer-centricity.
Read Top Trends in Life Insurance: 2020 for a look at the innovative steps future-focused insurers are considering to meet industry challenges and opportunities.
The health insurance industry is evolving and undergoing significant changes. As the risk landscape shifts, insurers are working to improve operational efficiencies, meet evolving customer preferences, and align better with the changing business environment. Accordingly, payers must adapt and align business models and offerings. An incisive tactical approach is required to accommodate members’ needs and related emerging risks — medical, health, and environmental. Advanced technologies such as artificial intelligence, analytics, automation, and connected devices are enabling insurers to manage these changes proactively, partner with members, and help to prevent risks, all the while continuing to fulfill payer responsibilities.
Read Top Trends in Health Insurance: 2020 to learn which strategies insurers are adopting to navigate and align with today’s challenges.
Similar to other financial services domains, payments is evolving into an open ecosystem. The EU’s Payment Services Directive (PSD2) pioneered open banking by encouraging banks and established payments players to securely open the systems to foster competition, innovation, and more customer choices. In tandem with non-cash transaction growth, regulations are driving banks and payments firms to expand their array of payment methods and channels. Governments are encouraging financial inclusion by also promoting the adoption of non-cash payments. Increasingly, merchants and corporates seek to offer alternative payment systems because of widespread popularity among consumers. Alternative payments also enable merchants to provide real-time and cross-border payments to boost business efficiency.
Banks, payment firms, card firms, BigTechs, FinTechs, and other players are continuously developing new technology to cash in on market changes. However, data breaches and fraud continue to hinder innovation as firms devote countless resources each year to address security issues. Many governments are also designing new regulations to reduce ecosystem threats. All these measures are expected to make the current ecosystem much more secure and simple for players as well as customers.
Top Trends in Payments: 2020 explores and analyzes payments ecosystem initiatives and solutions for this year and beyond
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
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During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
4. 4
Agenda
Lobby Paris Mumbai
14:00 - 14:30
Walkin with partner booths
14:30 - 14:35
Welcome
Remco Boksebeld
CoP architecture capgemini
14:35 – 15:15
Keynote Capgemini
Ron Tolido
Global CTO, Insights & Data
Executive Vice President, Group CTO
Network Capgemini
15:15 – 16:00
From Artificial Intelligence to Cognitive
Business
Dr. Jean-Michel Rodriguez
IBM Executive Architect and Technical
Director
16:00 - 16:10
Walk to other rooms
16:10 – 16:40
AI workshop -
Marijn Markus
Data scientist Capgemini
Building a Connected Business,
helping
companies ‘going digital’ The Easy
Way!
Arjan Hijstek
Dell Boomi
5. 5
Agenda
Lobby Paris Mumbai
16:30 – 17:10
Walkin evening guest &
break with partner booths
17:10 - 17:15
Evening welcome
Remco Boksebeld
17:15 - 18:00
Enabling and using artifcial
intelligence on enterprise open source
platforms
Maxim Burgerhout
Solution Architect
and Public Speaker RedHat
18:00 – 18:45
How do you innovate as a dinosaur?
Anne Plancius
Senior Business Technology CA
18:45 – 19:30
Buffet and partner booths &
capgemini demo's
19:30 – 20:00
Practical examples: From sensor data
processing to proactive alerting and artificial
intelligence
Misja Heuveling
Principal Architect Digital Software AG
The FrankensteinFactor
Thijs Pepping –
Trend Analyst VINT Sogeti
20:00 - 20:05 Walk to other rooms
20:05 – 20:35
Responsible AI and the Future of Customer
Engagement
Peter van der Putten
Global Director for Decisioning & AI Solutions,
Pegasystems
Blockchain
Pleun Eerland
Business analyst Capgemini
20:35 - 20:40 Walk to other rooms
20:40 – 21:10
Integrating AI into your digital operations
Sathya Srinivasan
Appian
Capgemini AI hackathon
21:10 - 21;15 closure closure
21:15 – 22:00 Partner booths and drinks