The document defines oppression as "a system that maintains advantages and disadvantages based on social group memberships and operates intentionally and unintentionally, on individual, institutional and cultural levels." It discusses common labels used to describe oppressed and oppressor groups. Privilege is defined as "social advantages, benefits, or degrees of prestige and respect that an individual has by virtue of belonging to certain social identity group." Dominant and subordinate groups are discussed along with the impact of privilege/oppression. The document also covers intersectionality, oppression matrices, microaggressions, common examples of racial, gender, LGBT, and religious microaggressions, and considerations for whether and how to respond to microaggressions.