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Credibility & Bias
Primary or Secondary
Primary Sources: Literary works (poems,
short stories, novels, essays, plays);
documents, autobiographies; letters;
interviews; speeches; surveys; tables of
statistics
Secondary Sources: Comment on or
analysis of an original text; biographies
Primary Sources

Credibility is not an issue
• WHY?

Bias, however, may need to be
a consideration
• WHY?
Secondary
Sources
Evaluation of these sources is
essential
Credibility of authorship,
authenticity, accuracy, and
bias may be an issue
Evaluating the
source
Usefulness
Credibility
Bias
Usefulness
Your purpose: What will this source add to your research
project? Will it help support a major point, demonstrate you
have researched thoroughly, or help establish your own
credibility as a conscientious researcher?
Is It CRAP?
Currency
How recent is the information?
How recently has the website been updated?
Is it current enough for your topic?

Reliability
What kind of information is included in the resource?
Is content of the resource primarily opinion? Is is balanced?
Does the creator provide references or sources for data or quotations?

Authority
Who is the creator or author?
What are the credentials?
Who is the published or sponsor?
Are they reputable?
What is the publisher’s interest (if any) in this information?
Are there advertisements on the website?

Purpose/Point of View
Is this fact or opinion?
the creator/author trying to sell you something?
Is it biased?
Usefulness
Relevance: Is the source relevant to your project, or are you
simply listing sources to meet a quota?
Usefulness
Level of specialization: General sources can be helpful when
you are beginning your research, but you may need more
specialized or more current resources. Ask yourself, “Who
was this source written for? A general audience? A more
specialized group?” How does this resource fit with your
audience and purpose.
Credibility
Credentials of the publisher or sponsor:
What can you learn about the newspaper or
sponsor of the source? For example, is it a
newspaper known for integrity or is it a
tabloid? Is it a popular source, or is it
sponsored by a professional organization
or academic institution? Is the book
published by a company you recognize or
can locate easily on the web?
Credibility
Credentials of the author: An author’s credentials often are
included on the back cover or flap covers of the book. When
researching, does the author’s name come up in other
sources? He may be influential in his field
Credibility
Date of the publication: Recent publication
dates may be more useful in the sciences
or other fields where change is frequent
and current information is essential.
However, in the Humanities, the most
authoritative works may be the oldest.
Publications dates on the web are difficult
to assess, which explains why MLA
suggests recording the date you accessed
the information instead of a publication
date.
Credibility
Accuracy of the source: Can you locate other sources that
corroborate this source? In other words, can you find other
sources that have similar information or support parts of
what you find in this source?
Credibility
Cross-references to the source: Is the source cited in other
works? If you see the source cited other places, notice what
another author says about the source. Another’s comments
may give you insight into the credibility.
Bias
Stance of the source: It’s important to
identify the source’s point of view (bias).
Would the author have a reason to slant the
information? Omit essential facts or
details? Identifying the source is the first
step toward evaluating whether the
source’s bias would be a concern. For
instance, would the source be trying to
convince you of an idea? Sell something?
Call you to action? Do any of those
purposes call the information in the source
into question?
What is bias?
According to Webster's Dictionary online:
Bias is defined as:
an inclination of temperament or outlook; especially: a
personal and sometimes unreasoned judgment: PREJUDICE
Looking for bias

In Politics
Rush Limbaugh, Radio Talk Show Host
Example: Proclaimed right wing republican uses his talk
show to promote his party's platform beliefs
Looking for bias
In SELF-PROMOTERS Authors of books, websites, or
various written works promote their works for selfgratification.
Example: Toyota Today Magazine rating its Toyota cars as
the best in its class based on some specifications outlined
by them.
Looking for bias
In FINANCE: A individual or company creates website to
advertise a product or service.
Example: Receiving Tax Tips from a website designed and
maintained by H&R Block.
Looking for bias
From SPONSORS: An individual or company supports a
website with the intention of gaining exposure.
Example: Gaining interview and resume writing tips from a
website sponsored by Kelly and Manpower Temporary
Services.com
Red Flags for
source
credibility
Anonymity – no author or sponsoring entity
Negative reviews by other sources
Misspelled words and poor grammar
Vague or sweeping generalizations
One-sided viewpoint that does not address an opposing side
Red Flags

Intemperate tone or language ("stupid jerks,"
"shrill cries of my extremist opponents")
Overclaims ("Thousands of children are
murdered every day in the United States.")
Sweeping statements of excessive
significance ("This is the most important
idea ever conceived!")
Conflict of Interest ("Welcome to the Old
Stogie Tobacco Company Home Page. To
read our report, 'Cigarettes Make You Live
Longer,' click here." or "The products our
competitors make are dangerous and bad for
your health.")
Red Flags

Numbers or statistics presented without an identified source
for them
Absence of source documentation when the discussion clearly
needs such documentation
You cannot find any other sources that present the same
information or acknowledge that the same information exists
(lack of corroboration)
Cues from URLs

edu = educational institution http://docsouth.unc.edu.
gov = US government site http://memory.loc.gov.
org = organization or association http://www.theaha.org.
com = commercial site http://www.historychannel.com.
museum = museum http://nc.history.museum.
net = personal or other site
http://www.californiahistory.net
Choosing a resource
Your topic is acid rain and its effect on automobile paint. Would
you be more likely to find relevant information in:
A.
B.
C.
D.

A brochure advertising Ford’s newest “Green” models
A National Geographic article on changing weather patterns
A study conducted by BMW on exterior paint for cars
ICAR research on automobile safety in hurricane force wind
and rain
Answer:
The correct answer is C because it specifically refers to
automobile exterior paint.
• All of the other sources listed do not refer to automobile paint.
They may deal with rain – but nothing indicates they refer to
acid rain. Therefore,
Which website?

For a research paper on the history of the
sport of lacrosse, which website will be
the most relevant and reliable?
A. www.lacrosse.com (home page of the
Great Atlantic Lacrosse Company, which
sells lacrosse equipment)
B. www.lacrosse.org (home page of US
Lacrosse, the governing body over men
and women’s lacrosse teams in the US)
C. www.lacrosseuniversity.com (website of
Lacrosse University in Bay St. Louis, MS)
D. www.warriorlacrosse.com (website of
manufacturer of lacrosse equipment
Answer

The correct answer is B. Option A and D both represent retail
companies who sell sporting equipment. Their websites would be
unlikely to have much information about the history of the sport.
Option C is a link to a university. Option B is a link to an organization
that oversees the development and rules of the sport, thus they would
be more likely to have information about the history of the sport.
Assess the source

Rank each of these websites from 1(low) to 4
(high) according to how reliable and
accurate you think they would be:
1. The most recent U.S. Department of
Labor statistics on unemployment
2. Twelfth-grader’s blog on the history of
silent films
3. Wikipedia article about a controversial
political issue
4. An editorial about Abraham Lincoln from
the New York Times, January 1862
Support your
ranking
Explain your reasons for
ranking each website to a
partner.
Did you and your partner
agree on the rankings?
Sources
Harris, Robert. “Evaluating Internet Sources.” Virtual Salt. June 15,
2007. January 12, 2010. http://www.virtualsalt.com/evalu8it.htm.
Web.
Lunsford, Andrea A. The Everyday Writer: Fourth Edition. Boston:
Bedford- St. Martin’s Press, 2009. 170-171. Print

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WebSite Evaluating

  • 2. Primary or Secondary Primary Sources: Literary works (poems, short stories, novels, essays, plays); documents, autobiographies; letters; interviews; speeches; surveys; tables of statistics Secondary Sources: Comment on or analysis of an original text; biographies
  • 3. Primary Sources Credibility is not an issue • WHY? Bias, however, may need to be a consideration • WHY?
  • 4. Secondary Sources Evaluation of these sources is essential Credibility of authorship, authenticity, accuracy, and bias may be an issue
  • 6. Usefulness Your purpose: What will this source add to your research project? Will it help support a major point, demonstrate you have researched thoroughly, or help establish your own credibility as a conscientious researcher?
  • 7. Is It CRAP? Currency How recent is the information? How recently has the website been updated? Is it current enough for your topic? Reliability What kind of information is included in the resource? Is content of the resource primarily opinion? Is is balanced? Does the creator provide references or sources for data or quotations? Authority Who is the creator or author? What are the credentials? Who is the published or sponsor? Are they reputable? What is the publisher’s interest (if any) in this information? Are there advertisements on the website? Purpose/Point of View Is this fact or opinion? the creator/author trying to sell you something? Is it biased?
  • 8. Usefulness Relevance: Is the source relevant to your project, or are you simply listing sources to meet a quota?
  • 9. Usefulness Level of specialization: General sources can be helpful when you are beginning your research, but you may need more specialized or more current resources. Ask yourself, “Who was this source written for? A general audience? A more specialized group?” How does this resource fit with your audience and purpose.
  • 10. Credibility Credentials of the publisher or sponsor: What can you learn about the newspaper or sponsor of the source? For example, is it a newspaper known for integrity or is it a tabloid? Is it a popular source, or is it sponsored by a professional organization or academic institution? Is the book published by a company you recognize or can locate easily on the web?
  • 11. Credibility Credentials of the author: An author’s credentials often are included on the back cover or flap covers of the book. When researching, does the author’s name come up in other sources? He may be influential in his field
  • 12. Credibility Date of the publication: Recent publication dates may be more useful in the sciences or other fields where change is frequent and current information is essential. However, in the Humanities, the most authoritative works may be the oldest. Publications dates on the web are difficult to assess, which explains why MLA suggests recording the date you accessed the information instead of a publication date.
  • 13. Credibility Accuracy of the source: Can you locate other sources that corroborate this source? In other words, can you find other sources that have similar information or support parts of what you find in this source?
  • 14. Credibility Cross-references to the source: Is the source cited in other works? If you see the source cited other places, notice what another author says about the source. Another’s comments may give you insight into the credibility.
  • 15. Bias Stance of the source: It’s important to identify the source’s point of view (bias). Would the author have a reason to slant the information? Omit essential facts or details? Identifying the source is the first step toward evaluating whether the source’s bias would be a concern. For instance, would the source be trying to convince you of an idea? Sell something? Call you to action? Do any of those purposes call the information in the source into question?
  • 16. What is bias? According to Webster's Dictionary online: Bias is defined as: an inclination of temperament or outlook; especially: a personal and sometimes unreasoned judgment: PREJUDICE
  • 17. Looking for bias In Politics Rush Limbaugh, Radio Talk Show Host Example: Proclaimed right wing republican uses his talk show to promote his party's platform beliefs
  • 18. Looking for bias In SELF-PROMOTERS Authors of books, websites, or various written works promote their works for selfgratification. Example: Toyota Today Magazine rating its Toyota cars as the best in its class based on some specifications outlined by them.
  • 19. Looking for bias In FINANCE: A individual or company creates website to advertise a product or service. Example: Receiving Tax Tips from a website designed and maintained by H&R Block.
  • 20. Looking for bias From SPONSORS: An individual or company supports a website with the intention of gaining exposure. Example: Gaining interview and resume writing tips from a website sponsored by Kelly and Manpower Temporary Services.com
  • 21. Red Flags for source credibility Anonymity – no author or sponsoring entity Negative reviews by other sources Misspelled words and poor grammar Vague or sweeping generalizations One-sided viewpoint that does not address an opposing side
  • 22. Red Flags Intemperate tone or language ("stupid jerks," "shrill cries of my extremist opponents") Overclaims ("Thousands of children are murdered every day in the United States.") Sweeping statements of excessive significance ("This is the most important idea ever conceived!") Conflict of Interest ("Welcome to the Old Stogie Tobacco Company Home Page. To read our report, 'Cigarettes Make You Live Longer,' click here." or "The products our competitors make are dangerous and bad for your health.")
  • 23. Red Flags Numbers or statistics presented without an identified source for them Absence of source documentation when the discussion clearly needs such documentation You cannot find any other sources that present the same information or acknowledge that the same information exists (lack of corroboration)
  • 24. Cues from URLs edu = educational institution http://docsouth.unc.edu. gov = US government site http://memory.loc.gov. org = organization or association http://www.theaha.org. com = commercial site http://www.historychannel.com. museum = museum http://nc.history.museum. net = personal or other site http://www.californiahistory.net
  • 25. Choosing a resource Your topic is acid rain and its effect on automobile paint. Would you be more likely to find relevant information in: A. B. C. D. A brochure advertising Ford’s newest “Green” models A National Geographic article on changing weather patterns A study conducted by BMW on exterior paint for cars ICAR research on automobile safety in hurricane force wind and rain
  • 26. Answer: The correct answer is C because it specifically refers to automobile exterior paint. • All of the other sources listed do not refer to automobile paint. They may deal with rain – but nothing indicates they refer to acid rain. Therefore,
  • 27. Which website? For a research paper on the history of the sport of lacrosse, which website will be the most relevant and reliable? A. www.lacrosse.com (home page of the Great Atlantic Lacrosse Company, which sells lacrosse equipment) B. www.lacrosse.org (home page of US Lacrosse, the governing body over men and women’s lacrosse teams in the US) C. www.lacrosseuniversity.com (website of Lacrosse University in Bay St. Louis, MS) D. www.warriorlacrosse.com (website of manufacturer of lacrosse equipment
  • 28. Answer The correct answer is B. Option A and D both represent retail companies who sell sporting equipment. Their websites would be unlikely to have much information about the history of the sport. Option C is a link to a university. Option B is a link to an organization that oversees the development and rules of the sport, thus they would be more likely to have information about the history of the sport.
  • 29. Assess the source Rank each of these websites from 1(low) to 4 (high) according to how reliable and accurate you think they would be: 1. The most recent U.S. Department of Labor statistics on unemployment 2. Twelfth-grader’s blog on the history of silent films 3. Wikipedia article about a controversial political issue 4. An editorial about Abraham Lincoln from the New York Times, January 1862
  • 30. Support your ranking Explain your reasons for ranking each website to a partner. Did you and your partner agree on the rankings?
  • 31. Sources Harris, Robert. “Evaluating Internet Sources.” Virtual Salt. June 15, 2007. January 12, 2010. http://www.virtualsalt.com/evalu8it.htm. Web. Lunsford, Andrea A. The Everyday Writer: Fourth Edition. Boston: Bedford- St. Martin’s Press, 2009. 170-171. Print

Editor's Notes

  1. Essential question: How to choose good sources