What comes to your mind when you hear the word Analytics?
What exactly does it mean?
How it is that the Web Analytics is done & why use it?
What for & to what Capacity is it used?
The document discusses analytics with big data, describing how businesses are using analytics to gain insights from large datasets. It provides examples of common business questions and the types of analytics that can help answer them, such as forecasting, recommendations, and predictive modeling. The document also introduces Robust Designs, a software company that specializes in business intelligence solutions using their CUBOT product.
This document discusses how data and advanced analytics are transforming businesses. It notes that $1.6 trillion in value could be created for businesses that embrace data over the next four years. It then provides overviews of different types of analytics (descriptive, diagnostic, predictive, prescriptive) and how analytics are being applied in areas like the Internet of Things, machine learning, and establishing effective data science practices. Machine learning applications discussed include hospital readmissions, stock price prediction, and fraud detection. The document emphasizes that Azure ML can help streamline the challenging data science process by providing tools for collaboration, scaling, and easy model deployment.
SmarterHQ is a leading multi-channel behavioral marketing platform that uses machine learning models to personalize customer interactions for large B2C brands in real-time. It builds models using data from various digital and retail sources and entities to make product recommendations, predict future customer behavior, and optimize marketing campaigns across channels like website, mobile, email, and third-party. A key client sees over 50 million transactions daily, worth $850 million in sales, and SmarterHQ helps target the most valuable repeat customers.
Operationalizing Customer Analytics with Azure and Power BICCG
Many organizations fail to realize the value of data science teams because they are not effectively translating the analytic findings produced by these teams into quantifiable business results. This webinar demonstrates how to visualize analytic models like churn and turn their output into action. Senior Business Solution Architect, Mike Druta, presents methods for operationalizing analytic models produced by data science teams into a repeatable process that can be automated and applied continuously using Azure.
Analytics for Customer Acquisition - Presentation at Nasscom Product Conclave...Arun Agrawal
Don't jump into Google Analytics without defining your KPIs first. Set your targets and analyse with this guide.
Includes strategies and tactics to solve the low traffic and low web site conversion problems. Apply these ideas to improve your sales and leads by a huge margin at a low cost.
The document discusses the business applications of big data across multiple topics. It begins with the significance of social network data, explaining concepts like social network analysis and sentiment analysis. It then covers applications in detecting financial fraud and insurance fraud. Finally, it discusses the use of big data in the retail industry. The document provides overviews of key areas where big data analytics can be applied in business.
Business Partner Product Enablement Roadmap, IBM Predictive AnalyticsArrow ECS UK
This document provides an overview of IBM's predictive analytics products and capabilities. It discusses IBM SPSS products like Statistics, Modeler, Data Collection, Text Analytics for Surveys, and Analytic Server. It explains what each product does, such as build predictive models, analyze structured and unstructured data, deploy analytics, and more. The document also highlights the strengths of the IBM predictive analytics portfolio in areas like customer analytics, operational analytics, threat and fraud analytics, and decision management.
Why Should You Care About Web AnalyticsPeter O'Neill
A presentation that was written for BarCampLondon5. It covers why web analytics benefits everyone in an organisation and how people should therefore work together to ensure all code is correctly implemented.
The document discusses analytics with big data, describing how businesses are using analytics to gain insights from large datasets. It provides examples of common business questions and the types of analytics that can help answer them, such as forecasting, recommendations, and predictive modeling. The document also introduces Robust Designs, a software company that specializes in business intelligence solutions using their CUBOT product.
This document discusses how data and advanced analytics are transforming businesses. It notes that $1.6 trillion in value could be created for businesses that embrace data over the next four years. It then provides overviews of different types of analytics (descriptive, diagnostic, predictive, prescriptive) and how analytics are being applied in areas like the Internet of Things, machine learning, and establishing effective data science practices. Machine learning applications discussed include hospital readmissions, stock price prediction, and fraud detection. The document emphasizes that Azure ML can help streamline the challenging data science process by providing tools for collaboration, scaling, and easy model deployment.
SmarterHQ is a leading multi-channel behavioral marketing platform that uses machine learning models to personalize customer interactions for large B2C brands in real-time. It builds models using data from various digital and retail sources and entities to make product recommendations, predict future customer behavior, and optimize marketing campaigns across channels like website, mobile, email, and third-party. A key client sees over 50 million transactions daily, worth $850 million in sales, and SmarterHQ helps target the most valuable repeat customers.
Operationalizing Customer Analytics with Azure and Power BICCG
Many organizations fail to realize the value of data science teams because they are not effectively translating the analytic findings produced by these teams into quantifiable business results. This webinar demonstrates how to visualize analytic models like churn and turn their output into action. Senior Business Solution Architect, Mike Druta, presents methods for operationalizing analytic models produced by data science teams into a repeatable process that can be automated and applied continuously using Azure.
Analytics for Customer Acquisition - Presentation at Nasscom Product Conclave...Arun Agrawal
Don't jump into Google Analytics without defining your KPIs first. Set your targets and analyse with this guide.
Includes strategies and tactics to solve the low traffic and low web site conversion problems. Apply these ideas to improve your sales and leads by a huge margin at a low cost.
The document discusses the business applications of big data across multiple topics. It begins with the significance of social network data, explaining concepts like social network analysis and sentiment analysis. It then covers applications in detecting financial fraud and insurance fraud. Finally, it discusses the use of big data in the retail industry. The document provides overviews of key areas where big data analytics can be applied in business.
Business Partner Product Enablement Roadmap, IBM Predictive AnalyticsArrow ECS UK
This document provides an overview of IBM's predictive analytics products and capabilities. It discusses IBM SPSS products like Statistics, Modeler, Data Collection, Text Analytics for Surveys, and Analytic Server. It explains what each product does, such as build predictive models, analyze structured and unstructured data, deploy analytics, and more. The document also highlights the strengths of the IBM predictive analytics portfolio in areas like customer analytics, operational analytics, threat and fraud analytics, and decision management.
Why Should You Care About Web AnalyticsPeter O'Neill
A presentation that was written for BarCampLondon5. It covers why web analytics benefits everyone in an organisation and how people should therefore work together to ensure all code is correctly implemented.
This document discusses web analytics and how it can be used to improve websites and customer experience. It presents a web analytics process consisting of defining goals and key performance indicators (KPIs), collecting data, analyzing the data, and taking action. The process aims to understand customer behavior and improve website performance and profitability. It describes common data collection methods like web logs, JavaScript tagging, web beacons, and packet sniffing. It emphasizes defining relevant and timely KPIs aligned with business goals and analyzing basic metrics as the starting point.
Business is running ever faster—generating, collecting and using increas-ing volumes of data about every aspect of the interactions between sup-pliers, manufacturers, retailers and customers. Within these mountains of data are seams of gold—patterns of behavior that can be interpreted, classified and analyzed to allow predictions of real value. Which treat-ment is likely to be most effective for this patient? What can we offer that this particular customer is more likely to buy? Can we identify if that transaction is fraudulent before the sale is closed?
Making Web Analytics Actionable in UniversitiesPeter O'Neill
The document discusses how to make web analytics actionable for organizations. It recommends defining key performance indicators (KPIs) and targets to measure success, creating dashboards to provide quick overviews of performance, and generating key reports on topics like top search terms and popular site sections. The document also provides suggestions for getting stakeholders involved, increasing knowledge through resources like forums and blogs, and making the most of limited resources.
This document discusses using analytics in the product development lifecycle. It covers:
1. Different business models and stages of growth that determine the appropriate metrics to track, such as empathy, stickiness, virality, revenue, and scale.
2. What makes a good metric, including being comparative, understandable, a rate or ratio, and changing user behavior. It warns against "vanity metrics" like page views or followers.
3. Different types of metrics including exploratory, qualitative vs. quantitative, leading vs. lagging, and correlated vs. causal.
4. How to use segments, cohorts, A/B testing, and multivariate testing to test changes and see what correlates with desired
See This, Do That Analytics presentation from Superweek 2014Peter O'Neill
This is my presentation from Superweek 2014 on See This Do That Analytics. It covers a different approach to supporting users of Digital Analytics data, focusing on the business impact being generated. The starting point must be to provide users with the insights they need to inform their day to day actions.
The document discusses how to turn data into actionable insights through a multi-step process. It outlines two case studies where this process was applied. For the first case of increasing low-performing store performance, the process identified cross-selling as a hypothesis, tested it with store data, and found opportunities to improve layout, staffing, and skills. For the second case of finding new fitness center locations, the process developed a model to estimate revenues in different catchment areas and identified optimal new locations based on potential revenues.
The Data Driven Enterprise - Roadmap to Big Data & Analytics SuccessBigInsights
The document discusses how data-driven companies are performing better financially and outlines the benefits of big data and analytics. It provides examples of companies using big data and analytics to improve customer experience through personalization, predict maintenance needs, and identify at-risk veterans to prevent suicide. The challenges of big data are also reviewed. Finally, it proposes a seven-step methodology for leveraging big data and analytics to address critical business challenges.
This document discusses analytics and retail analytics. It defines analytics as discovering patterns in data through statistics, programming, and research. Retail analytics specifically aims to improve customer loyalty and sales. It does this by identifying valuable customers, understanding their preferences, and creating personalized shopping experiences through offers targeted to individual needs. Retailers can gather customer data through in-store and online analytics to gain insights that optimize performance.
Highlights of the Business Analytics seminar by Gary Cokins from October 21, 2014 presentation with Illinois CPA Society.
Gary Cokins is an internationally recognized expert, speaker, and author in performance improvement systems and cost management.
http://www.GaryCokins.com
The five essential steps to building a data productBirst
Building a data-driven product is scary business. You need to get the right platform both for today’s needs and for tomorrow’s possibilities – and then, you need to go beyond the technical to build a go-to-market plan that will set you up for success. Learn the five keys to building a great analytical product from someone who has done it before — and failed! Hear Kevin Smith speak about the mistakes he’s made building data products and how you can benefit from his lessons learned.
Data as a Service (DaaS): The What, Why, How, Who, and WhenRocketSource
Data as a Service (DaaS) is one of the most ambiguous offerings in the "as a service" family. Yet, in today's world, data and analytics are key to building a competitive advantage. We're clearing up the confusion around DaaS and helping your company understand when and how to tap into this service.
The document discusses how many companies fail to use analytics effectively in their digital decision making. It provides examples of how marketing budgets are decided without data, initiatives are selected based on gut feelings rather than metrics, and success is measured with incomplete or made-up KPIs. Departments also work in silos instead of taking an integrated customer-centric approach.
The key issues are that decisions are not driven by data, there is no testing or learning from past results, customer needs are not truly understood, and a continuous improvement approach is not taken. The document argues analytics must be integrated throughout the digital process, continuous experimentation used, and customer research central to optimize the customer experience.
The document discusses business analytics and decision making. It defines key concepts like data warehousing, data mining, business intelligence, descriptive analytics, predictive analytics, and prescriptive analytics. It explains how these concepts are used to extract insights from data to support decision making in organizations. Examples of how different types of analytics can be applied in a retail context are provided.
This document discusses TravelBird's efforts to build a personalized offering for its customers by developing a personalization platform. It analyzes 500 million customer interactions over 2.5 years to create scores for recommending daily deals. Offers are ranked for each recipient using collaborative filtering like Netflix. The platform considers attributes like customer interests, diversity, timing, and similarity between offers. Testing improves the models, with over 10 tests and 50 code releases per week. Continuous monitoring and improvement ensures high engagement and conversion through personalized communications at optimal times.
Impacting Business Performance with AnalyticsPeter O'Neill
Presentation from iLive, Riga on how to use the intelligence from Digital Analytics to improve the business performance of your organisation. Full of practical tips and tricks on setting up your analytics tool, extracting the insights and transitioning your company to being data informed.
Predictive Conversion Modeling - Lifting Web Analytics to the next levelPetri Mertanen
Annalect presentation at Superweek 2017: Predictive Conversion Modeling - Lifting Web Analytics to the next level. Presented by Petri Mertanen, Director of Digital Analytics and Ron Luhtanen, Data Science Analyst. #SPWK
Learn how to guide customers to relevant products using eCommerce search, hyper-personalisation, and recommendations in our ‘Best-In-Class Retail Product Discovery’ webinar.
Nowadays, shoppers want their online experience to be engaging, inspirational and fulfilling. They want to find what they’re looking for quickly and easily. If the sought after item isn’t available, they want the next best product or content surfaced to them. They want a website to understand their goals as though they were talking to a sales assistant in person, in-store.
In this webinar, we explore IMRG industry data insights and a best-in-class example of retail product discovery. You’ll learn:
- How AI can drive increased revenue through hyper-personalised experiences
- How user intent can be easily understood and results displayed immediately
- How merchandisers can be empowered to curate results and product placement – all without having to rely on IT.
Presented by:
Dave Hawkins, Principal Sales Engineer - Lucidworks
Matthew Walsh, Director of Data & Retail - IMRG
This webinar was hosted by Gramener's CEO/Co-Founder, Anand S, and Ganes Kesari, Head of Analytics/Co-Founder on how data can help firms recover quickly throughout the recession and recovery period.
Who should watch this webinar :
Analytics Leaders, Business Leaders, CDOs, CTOs, etc.
Few takeaways :
-Which aspects of your company could benefit the most from a data-driven response?
-A strategy for identifying use cases that will provide the most value for the money.
How to use data in creative ways to uncover new market opportunities and customers.
Objectives :
-Data's utility in COVID situation
-How data science may assist you in navigating the recession
-Gramener's industry case studies to assist businesses in responding to COVID-19
Full Webinar: https://info.gramener.com/recession-proofing-your-business-with-data
To know more from industry leaders visit our official website: https://gramener.com/
This is a presentation in a meetup called "Business of Data Science". Data science is being leveraged extensively in the field of Banking and Financial Services and this presentation will give a brief and fundamental highlight to the evergreen field.
The document discusses various topics related to e-commerce including online marketing strategies, website development, technical aspects, project design, and business intelligence. Some key points include:
- It lists several online marketing strategies such as affiliate marketing, lead generation, content marketing, and email marketing campaigns.
- Website development should follow standard practices like a catchy URL, easy navigation, security features, and mobile responsiveness.
- Technical aspects of an e-commerce system include security, scalability, availability, and fault tolerance.
- Project design can follow agile or waterfall methodologies and includes defining requirements, designing the database, and developing the web application.
- Business intelligence is important for analyzing online transactions
This document provides an introduction to web analytics. It begins with explaining why web analytics is needed by discussing how offline marketing lacks accountability and measurability. It then defines web analytics as the measurement, collection, analysis and reporting of internet data to understand and optimize web usage. The document outlines different types of web analytics including on-site and off-site. It also discusses the history and context of web analytics within decision support systems and business intelligence. Finally, it covers the main website data collection methods of server log file analysis and page tagging.
This document discusses web analytics and how it can be used to improve websites and customer experience. It presents a web analytics process consisting of defining goals and key performance indicators (KPIs), collecting data, analyzing the data, and taking action. The process aims to understand customer behavior and improve website performance and profitability. It describes common data collection methods like web logs, JavaScript tagging, web beacons, and packet sniffing. It emphasizes defining relevant and timely KPIs aligned with business goals and analyzing basic metrics as the starting point.
Business is running ever faster—generating, collecting and using increas-ing volumes of data about every aspect of the interactions between sup-pliers, manufacturers, retailers and customers. Within these mountains of data are seams of gold—patterns of behavior that can be interpreted, classified and analyzed to allow predictions of real value. Which treat-ment is likely to be most effective for this patient? What can we offer that this particular customer is more likely to buy? Can we identify if that transaction is fraudulent before the sale is closed?
Making Web Analytics Actionable in UniversitiesPeter O'Neill
The document discusses how to make web analytics actionable for organizations. It recommends defining key performance indicators (KPIs) and targets to measure success, creating dashboards to provide quick overviews of performance, and generating key reports on topics like top search terms and popular site sections. The document also provides suggestions for getting stakeholders involved, increasing knowledge through resources like forums and blogs, and making the most of limited resources.
This document discusses using analytics in the product development lifecycle. It covers:
1. Different business models and stages of growth that determine the appropriate metrics to track, such as empathy, stickiness, virality, revenue, and scale.
2. What makes a good metric, including being comparative, understandable, a rate or ratio, and changing user behavior. It warns against "vanity metrics" like page views or followers.
3. Different types of metrics including exploratory, qualitative vs. quantitative, leading vs. lagging, and correlated vs. causal.
4. How to use segments, cohorts, A/B testing, and multivariate testing to test changes and see what correlates with desired
See This, Do That Analytics presentation from Superweek 2014Peter O'Neill
This is my presentation from Superweek 2014 on See This Do That Analytics. It covers a different approach to supporting users of Digital Analytics data, focusing on the business impact being generated. The starting point must be to provide users with the insights they need to inform their day to day actions.
The document discusses how to turn data into actionable insights through a multi-step process. It outlines two case studies where this process was applied. For the first case of increasing low-performing store performance, the process identified cross-selling as a hypothesis, tested it with store data, and found opportunities to improve layout, staffing, and skills. For the second case of finding new fitness center locations, the process developed a model to estimate revenues in different catchment areas and identified optimal new locations based on potential revenues.
The Data Driven Enterprise - Roadmap to Big Data & Analytics SuccessBigInsights
The document discusses how data-driven companies are performing better financially and outlines the benefits of big data and analytics. It provides examples of companies using big data and analytics to improve customer experience through personalization, predict maintenance needs, and identify at-risk veterans to prevent suicide. The challenges of big data are also reviewed. Finally, it proposes a seven-step methodology for leveraging big data and analytics to address critical business challenges.
This document discusses analytics and retail analytics. It defines analytics as discovering patterns in data through statistics, programming, and research. Retail analytics specifically aims to improve customer loyalty and sales. It does this by identifying valuable customers, understanding their preferences, and creating personalized shopping experiences through offers targeted to individual needs. Retailers can gather customer data through in-store and online analytics to gain insights that optimize performance.
Highlights of the Business Analytics seminar by Gary Cokins from October 21, 2014 presentation with Illinois CPA Society.
Gary Cokins is an internationally recognized expert, speaker, and author in performance improvement systems and cost management.
http://www.GaryCokins.com
The five essential steps to building a data productBirst
Building a data-driven product is scary business. You need to get the right platform both for today’s needs and for tomorrow’s possibilities – and then, you need to go beyond the technical to build a go-to-market plan that will set you up for success. Learn the five keys to building a great analytical product from someone who has done it before — and failed! Hear Kevin Smith speak about the mistakes he’s made building data products and how you can benefit from his lessons learned.
Data as a Service (DaaS): The What, Why, How, Who, and WhenRocketSource
Data as a Service (DaaS) is one of the most ambiguous offerings in the "as a service" family. Yet, in today's world, data and analytics are key to building a competitive advantage. We're clearing up the confusion around DaaS and helping your company understand when and how to tap into this service.
The document discusses how many companies fail to use analytics effectively in their digital decision making. It provides examples of how marketing budgets are decided without data, initiatives are selected based on gut feelings rather than metrics, and success is measured with incomplete or made-up KPIs. Departments also work in silos instead of taking an integrated customer-centric approach.
The key issues are that decisions are not driven by data, there is no testing or learning from past results, customer needs are not truly understood, and a continuous improvement approach is not taken. The document argues analytics must be integrated throughout the digital process, continuous experimentation used, and customer research central to optimize the customer experience.
The document discusses business analytics and decision making. It defines key concepts like data warehousing, data mining, business intelligence, descriptive analytics, predictive analytics, and prescriptive analytics. It explains how these concepts are used to extract insights from data to support decision making in organizations. Examples of how different types of analytics can be applied in a retail context are provided.
This document discusses TravelBird's efforts to build a personalized offering for its customers by developing a personalization platform. It analyzes 500 million customer interactions over 2.5 years to create scores for recommending daily deals. Offers are ranked for each recipient using collaborative filtering like Netflix. The platform considers attributes like customer interests, diversity, timing, and similarity between offers. Testing improves the models, with over 10 tests and 50 code releases per week. Continuous monitoring and improvement ensures high engagement and conversion through personalized communications at optimal times.
Impacting Business Performance with AnalyticsPeter O'Neill
Presentation from iLive, Riga on how to use the intelligence from Digital Analytics to improve the business performance of your organisation. Full of practical tips and tricks on setting up your analytics tool, extracting the insights and transitioning your company to being data informed.
Predictive Conversion Modeling - Lifting Web Analytics to the next levelPetri Mertanen
Annalect presentation at Superweek 2017: Predictive Conversion Modeling - Lifting Web Analytics to the next level. Presented by Petri Mertanen, Director of Digital Analytics and Ron Luhtanen, Data Science Analyst. #SPWK
Learn how to guide customers to relevant products using eCommerce search, hyper-personalisation, and recommendations in our ‘Best-In-Class Retail Product Discovery’ webinar.
Nowadays, shoppers want their online experience to be engaging, inspirational and fulfilling. They want to find what they’re looking for quickly and easily. If the sought after item isn’t available, they want the next best product or content surfaced to them. They want a website to understand their goals as though they were talking to a sales assistant in person, in-store.
In this webinar, we explore IMRG industry data insights and a best-in-class example of retail product discovery. You’ll learn:
- How AI can drive increased revenue through hyper-personalised experiences
- How user intent can be easily understood and results displayed immediately
- How merchandisers can be empowered to curate results and product placement – all without having to rely on IT.
Presented by:
Dave Hawkins, Principal Sales Engineer - Lucidworks
Matthew Walsh, Director of Data & Retail - IMRG
This webinar was hosted by Gramener's CEO/Co-Founder, Anand S, and Ganes Kesari, Head of Analytics/Co-Founder on how data can help firms recover quickly throughout the recession and recovery period.
Who should watch this webinar :
Analytics Leaders, Business Leaders, CDOs, CTOs, etc.
Few takeaways :
-Which aspects of your company could benefit the most from a data-driven response?
-A strategy for identifying use cases that will provide the most value for the money.
How to use data in creative ways to uncover new market opportunities and customers.
Objectives :
-Data's utility in COVID situation
-How data science may assist you in navigating the recession
-Gramener's industry case studies to assist businesses in responding to COVID-19
Full Webinar: https://info.gramener.com/recession-proofing-your-business-with-data
To know more from industry leaders visit our official website: https://gramener.com/
This is a presentation in a meetup called "Business of Data Science". Data science is being leveraged extensively in the field of Banking and Financial Services and this presentation will give a brief and fundamental highlight to the evergreen field.
The document discusses various topics related to e-commerce including online marketing strategies, website development, technical aspects, project design, and business intelligence. Some key points include:
- It lists several online marketing strategies such as affiliate marketing, lead generation, content marketing, and email marketing campaigns.
- Website development should follow standard practices like a catchy URL, easy navigation, security features, and mobile responsiveness.
- Technical aspects of an e-commerce system include security, scalability, availability, and fault tolerance.
- Project design can follow agile or waterfall methodologies and includes defining requirements, designing the database, and developing the web application.
- Business intelligence is important for analyzing online transactions
This document provides an introduction to web analytics. It begins with explaining why web analytics is needed by discussing how offline marketing lacks accountability and measurability. It then defines web analytics as the measurement, collection, analysis and reporting of internet data to understand and optimize web usage. The document outlines different types of web analytics including on-site and off-site. It also discusses the history and context of web analytics within decision support systems and business intelligence. Finally, it covers the main website data collection methods of server log file analysis and page tagging.
This document provides an introduction to web analytics. It discusses why web analytics is needed to measure the success of digital marketing efforts. Web analytics involves measuring, collecting, analyzing and reporting internet data to understand and optimize web usage. There are two main methods for collecting web analytics data: server log file analysis and page tagging. Server log files record information from a website's server, while page tagging involves including tracking code on website pages that collects user interaction data. The document outlines the advantages and considerations of each data collection method.
Interactive Metrics, What You Really Need to Knowharrisonm10
In this informative presentation, Maria Harrison will take you through the good, the bad and the ugly of interactive metrics. Interactive marketing is a double-edged sword when it comes to metrics.
Just because everything can be counted, doesn’t mean it’s important in making business decisions that will help you have a positive impact on your interactive marketing initiatives.
Ms. Harrison will show you how simplistic interactive metrics can really be, how to set benchmarks, and develop meaningful executive dashboards that will help you make the right decisions to improve your interactive marketing efforts. She will define some basic interactive metric terms and teach you how to immediately apply those metrics to your business.
This document provides an agenda for a Google Analytics training session. The agenda includes topics such as getting started with Google Analytics, navigating the interface, audience, acquisition, behavior, and conversion reports. It also covers account administration, advanced tracking implementations, measuring content, importing and extracting data, and common applications of Google Analytics. The training emphasizes using Google Analytics for analysis rather than just reporting, and how to tell data-driven stories to different audiences. It provides best practices for setting up views and segments, understanding users, tracking campaigns and visitor engagement, and setting up conversion goals.
Designing Outcomes For Usability Nycupa Hurst FinalWIKOLO
MarkoHurst.com :: My topic of discussion at the Feb 17 2009 NYC UPA.
Even as the pace of society, business, and the Internet continue to increase, many budgets and time lines continue to decrease. To compound this issue, there is a serious disconnect between business goals, user goals, and what visitors actually do on your site. UX practitioners need a simple and efficient way to reconcile these diverse needs while taking action on their data. Join us to learn about a new method for incorporating quantitative data such as web analytics and business intelligence into your qualitative user experience deliverables: personas, wireframes, and more. This presentation will include discussions of online business models, feedback loops for ensuring cross-discipline collaboration, and ongoing revisions.
The document discusses web analytics solutions and DDWeb Web Analytics in particular. It states that DDWeb allows organizations to measure website performance and effectiveness by identifying unique visitors precisely without data duplication. It also integrates digital and offline data to provide a 360-degree view of web visitors. This helps organizations optimize their online channels, detect issues, and better anticipate needs.
The document discusses collecting data on a mobile app over two time periods to analyze the impact of new features on key metrics like new users, sessions, and session duration. Data was collected using Google Analytics on dimensions like user type, sessions, and devices. The hypothesis is that the app would see a sudden influx of new users and increased usage with the addition of a new useful feature. Statistics were analyzed and visualized to evaluate if the hypotheses were true and identify reasons for the outcomes. A non-visualized data set with metrics for app versions over the periods is also presented.
The document discusses gaining analytics maturity to gain a competitive advantage. It outlines 7 steps in the analytics maturity journey: measure, diagnose, predict and optimize, operationalize, automate, transform. Each step provides greater insights and abilities like visualizing data, discovering root causes, creating predictive models, empowering all users, taking automated actions, and embedding analytics in the organizational culture. Mastering these steps takes an organization from raw data to automated decisions and sustained competitive differentiation.
Business analytics workshop presentation finalBrian Beveridge
This document outlines an agenda and presentation for a business analytics seminar for credit union executives and board directors. The presentation will define business analytics, explain how it can help credit unions address key issues like margin compression and regulatory compliance, and provide examples of how analytics can be applied to areas like marketing, risk management, and branch performance. Attendees will learn how predictive analytics can help credit unions retain members, optimize pricing, and streamline operations. The presentation will also cover getting started with business analytics projects.
I have been drinking from a virtual fire hose since joining my most recent technology company, Anametrix, a cloud-based digital analytics innovator. A whole new book opened for me on how digital analytics can both increase top line revenue and reduce spend by shining a very bright flashlight into marketing efforts.
We are all painfully aware of the data explosion problem. In 2011, the Gartner Group stated that information volume collected by businesses today is growing at a minimum 59% annually. The rapid adoption of social media has also caused customer data to explode in the last few years, creating entirely new challenges for marketers. It is now imperative for organizations to think differently to accommodate the variety, volume, and velocity of their growing customer-related data.
This is where my recent experiences come in: I have personally seen how digital analytics can harness the power of massive amounts customer-related data. It can literally simplify the accelerating complexity by providing deep visibility – as well as clarity – into the effectiveness of various marketing efforts, across both online and offline channels.
I will now outline the role of IT and CFO in adopting cloud-based digital analytics solutions, discuss the benefits as well as challenges of moving to this emerging category, and provide some illustrative examples on how digital analytics can transform your marketing organization.
August webinar - Data Analysis vs Business Analysis vs BI vs Big DataMichael Olafusi
Michael Olafusi is an Excel expert and experienced trainer who quit his job in the telecom industry to focus on Excel. He has worked in various roles involving data analysis and business intelligence. He is now the training director of UrBizEge and plans to revolutionize business data analysis in Nigeria. He is also the only Excel MVP in Africa and first from Nigeria.
Business intelligence (BI) systems allow companies to gather, store, access, and analyze corporate data to aid in decision-making. These systems illustrate intelligence in areas like customer profiling, market research, and product profitability. A hotel franchise uses BI to compile statistics on metrics like occupancy and room rates to analyze performance and competitive position. Banks also use BI to determine their most profitable customers and which customers to target for new products.
1. The document discusses Business Intelligence and analytics using Oracle BI Foundation Suite. It provides an overview of the different components, capabilities, and features of Oracle BI including the BI Server, presentation layer, data warehousing, ETL processes, and end users.
2. It describes the different modules of Oracle BI including dashboards, KPIs, reports, predictive analysis, and graphical OLAP. It also discusses the hardware and software components needed for a complete Oracle BI solution.
3. Screenshots are provided showing how to create a database connection in Oracle BI, indicating how users can access and work with data through the presentation layer.
Content marketing analytics: what you should really be doingDaniel Smulevich
My presentation from Digital Marketing Show 2014. #DMSLDN
A journey through web analytics processes, from setting up KPIs to integrating data sources and automating reports.
This document provides an introduction to web analytics. It discusses what web analytics is, why it is useful, and who uses web analytics. It explains that web analytics measures user interactions before, during and after visiting a website to understand business performance. It also outlines some key metrics and dimensions that are commonly analyzed, such as bounce rate, pages per visit, and time spent on site. Finally, it emphasizes that the goal of web analytics is to generate insights from data that can be used to optimize the online business.
This document provides an overview of web analytics and Google Analytics. It defines web analytics, discusses ways to analyze data both traditionally and through the web analytics paradigm. It also covers setting up goals and funnels in Google Analytics, using segments, alerts and enhanced ecommerce tracking. A key section discusses attribution modeling and how to set up a custom attribution model based on an understanding of your business and customer journey.
What is Business intelligence
Core Capabilities of Business Intelligence
Elements of Business Intelligence
Why Companies opt for Business Intelligence
Benefits of Business Intelligence
User of Business Intelligence
Reports of Business Intelligence
Business Application in Extended Enterprise
Business Analytics
Golden Rules for Business Intelligence
5 Stages of Business Intelligence
The document discusses Magento Business Intelligence and how it helps merchants overcome common data and analytics challenges. It provides an overview of MBI's platform capabilities like data connection, consolidation, transformation, warehousing, analysis and visualization. It also outlines the Essentials and Pro tiers, included features, pricing and examples of how MBI has helped companies like Truly Experiences and Guideboat improve marketing ROI and identify qualified leads through data-driven insights.
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1. 1
Web Analytics - Get to know of complete
Methodology
What comes to your mind when you hear the word Analytics?
What exactly does it mean?
How it is that the Web Analytics is done & why use it?
What for & to what Capacity is it used?
If you found yourself asking any of these questions at any point in the Past or if these questions get you curious
or even remotely interested in, this piece or Article is definitely meant for you.
Let us start from the basics, the first thing we do to understand any new Concept is we get familiarized with the
term. So that's what we are going to do just about now.
Web Analytics is the Measurement, Collection, Analysis and Reporting of web data for purposes of
understanding and optimizing web usage.
We all know or have heard at a point that the Majority usage & Potential of the Data Analytics is growing at an
unbelievably fast pace in E-Commerce. So to give you the idea, it is safe to say that-In a commercial context
Web Analytics refers to the use of data collected from a web site to determine which aspects of the website
achieve the business objectives.
To simplify it further I give you My Personal Favorite i.e. - "Study of the impact of a website on its users &
their behavior." The Reason for this definition being my favorite is its simplicity & the connection it establishes
with the End User.
Web analytics is not just a process for measuring web traffic; it's more than mere the number of visitors to a
website and the number of page views. But it is the process of identifying key business scenarios & the trends,
then to use that information to meet the end Goals i.e. often related to the end User's behavior (Browsing
habits).
In this Post I will be connecting the dots, so by the end of the Article you have a clear & concise picture of what
is the true meaning & Capacity in which Web Analytics is Implemented Today & About its scope in near future.
To start with we need to know the Key Web Analytics keywords & various related terms- Data Analytics, Data
Mining, OLAP, Data Warehouses, Data marts, Business Analytics, Business Intelligence, KPI's, DSS. I'm not
trying to overwhelm you by throwing all these fancy terms at you, but it is required to know these in & out to
Paint the Complete picture of how they all are inter-connected & how they relate to Analytics.
Let's start by looking at the Visual of the complete procedure to understand where Web Analytics fall in the
spectrum- i.e. at the very end & at the very start, The Data Analytics uses a Source of relevant data- & the
major chunk of data often comes from Users & their browsing patterns. Also the end game of the whole
procedure is to let Users feel the close relationship with the decision making (Changes derived) that further
affects the end users & derives their behavior in return.
2. Web Analytics - Get to know of complete Methodology
2
It all starts with CRM (customer relationship management), which usually analyzes data about an
enterprise's customers and presents it so that better and quicker business decisions can be made. CRM
Data, flat files or Data from other sources (Including the Online Data gathering) are then subjected to ETL
(Extraction, Transformation & Loading) processes to gather the Data into Data Warehouses.
Data analytics is basically the science of examining raw data with the purpose of drawing conclusions about
that information. Data analytics uses OLAP (online analytical processing), OLAP data is stored in a
multidimensional database called as Data Warehouse or Data Marts. A multidimensional database considers
each data attribute (such as product, geographic sales region, and time period) as a separate "dimension".
So using these Dimensions data can be manipulated as per the exact need of the hour, & if the need changes
the Dimension changes & same data & Processing engines are used to turn the data into meaningful content.
These Steps are usually completed by a DBA altogether.
Next in the process comes the Data Analysts who uses Technologies like Big Data/Hadoop (We all heard
names of) to get the relevant information discovered through the process of Data Mining. They identify
undiscovered patterns and establish hidden relationships.
After that the process turns towards Business Analysts, who utilizes the Information discovered in the mining
process & presents it in a relevant format for all the Stakeholders to Consume in their preferred format.
3. Web Analytics - Get to know of complete Methodology
3
The Presented data from the Business Analysts is then taken into consideration by key Shareholders & Major
Decisions are made to manipulate the product/processes in an attempt to meet the Users requirement better
(or to provide what is actually required).
Data analytics focuses on the process of deriving a conclusion based solely on what is already known by the
researcher. Which is then reflected to the end user & their behavior/moto manipulates due to the Data Analysis
part.
To further simplify this, let's have a look at the Self-explanatory Image.
So Right Data/Web Analytics is a two Way Street, What goes around comes back (eventually).
And Yes contrary to our general believes the Processing of data into information (making sense of the data) is
just a Step/ part of the whole methodology, & Analytics in itself is worthless.
KPI's (Key Performance Indicators) is a quantifiable measure used to evaluate the success of an
organization, employee, etc. in meeting objectives for performance & is the Crux & reason of getting into
Analytics. A KPI is a metric that helps you understand how you are doing against your objectives.
4. Web Analytics - Get to know of complete Methodology
4
DSS - Decision Support System is a conceptual framework for a process of supporting managerial decision-
making, usually by modeling problems and employing quantitative models for solution analysis
BI - Business Intelligence is a subset of DSS, It's an umbrella term that combines architectures, tools,
databases, applications, and methodologies
BA - Business Analytics is a subset of BI, The key feature of Analytics is to apply the decision models
directly to business data while assisting in making strategic decisions & not the other way around.
WA - Web Analytics is actually a subset of BA The application of business analytics activities to Web-based
processes, including content & e-commerce
before we take it further, Feel free to re-read it, what? You think you don't need to!
Ahh...Either you are just being lazy or I'm not doing a good job I thought I were. Seriously though Scroll above
& give it all a quick read, It will help you get a better stringent & accurate picture which will come in handy in
what is about to come.
Now as you see the complete Image & are able to Digest the complete procedure & already know the reason
why Web Analytics is actually done let's move to the last but most Important Question of all-
In what Capacity can it be used? To get to know the full capacity & future capabilities we need to give a
deep look at our current need, i.e. majorly Customer Centric.
The Key question Answered here is -"How is the website doing in terms of delivering for the customer?"
The Industry is currently applying Analytics to tackle the following roadblocks-
5. Web Analytics - Get to know of complete Methodology
5
• Why customers do not stay on a website for more than a minute?
• What content on the website is directly tied to driving Macro and Micro Conversions?
• What sections of the website might be most valuable to the visitors?
• What content areas seem very expensive to create (hence more important to measure if
they are adding any value!)?
• What cross-sells and up-sells do the business pumping across the site?
• What does the top navigation and left/right navigation groupings tell us about priorities?
• Why sales are very low? What could be the possible reasons?
• What is the top five problems users experience on a website?
• What is the most influential content on the website?
• What is the impact of the website on user services?
• What are the most productive inbound traffic streams? Which sources are missing?
The Reason to Implement Analytics to deliver the solution to all of the above problems is already a part
of the Analytics industry which was made possible in the first place because of the following salient
features that is embedded in the Procedure-
• Realization that continuous tracking of the visitor's behaviors is very important for the
improvements in the customer acquisitions process
• Focus on some valuable/measurable actionable data- this gives enterprise necessary
foresight and opportunity for conversion
• Always trying to achieve defined Website & Business Goals/objectives
• Suitable & Easiness to Implement for both B2B and B2C
• Realize Return on Investment
Let me shed some light on the Majority Keywords that are ruling the Analytics Industry to fill all its current
needs as of now.
Most popluar events that we track through the Analytics are- Page Tracking, Link Tracking, Page Views, Page
Visits, Session, Event Tracking (Articles , Videos, downloads etc..), Social Media Tracking(Twitter, G+, FB,
Share etc.), Ad tracking, Campaigns tracking, Goal/Conversion, Funnels, Bounce Rate, Exit Rate: Exits/Visits.
WEB Analytics "keywords"- The Keywords are usually identified by IDs and tracking codes on your pages
Event- Events are user interactions with content that can be tracked independently from a web page or a
screen load.
Hits-A request for a file from the web server. Available only in log analysis
Page Views- A request for a file whose type is defined as a page
Visits/Sessions-A series of requests from the same uniquely identified client with a set timeout, often 30
minutes. A visit contains one or more page views
Click Paths- The sequence of hyperlinks one or more website visitors follows on a given site
Segmentation-New v/s Returning Visitors, Visit Duration vs. Content Type, Geographic Location vs. Content
Type
Session: A session is defined as a series of page requests from the same uniquely identified client with a time
of no more than 30 minutes and no requests for pages from other domains intervening between page requests.
6. Web Analytics - Get to know of complete Methodology
6
In other words, a session ends when someone goes to another site, or 30 minutes elapse between page views,
or whichever of the two come's first
Goal/Conversion: The successful completion of any specified event, as determined by the end user.
Funnel: The series of steps that move a visitor towards a specific conversion event, such as an order or a
registration signup.
Bounce Rate Vs Exit Rate: A "bounce" is recorded when a person visits and leaves within a second or two,
usually before the page is even done loading. Top exit pages show you which pages people visit immediately
before they leave. E.g. If the page contains a "thank you" message after a customer places an order, a high
exit or bounce rate would be expected. However, if your product pages are some of your top exit pages, it may
be because your descriptions are unclear, or maybe your prices are too high.
Identify core events and use them as key metrics
Tracking Methods- Page tagging using JavaScript, Event tagging, Custom hooks, Custom logs for Offsite
Analysis
Potential Pitfalls- One page view (Bounced Visitors), Exclude these from your reports, Time on last page,
inaccurate calculation, Averages hide behavior, Segment your visits
1. Typical phases followed for Analytics are -TrackingàData MiningàAnalysisàOptimizationà
Data Mining & it's journey involves but not limited to the following phases Identify key KPIs, Common
Data source for each KPI, Define dashboard template, Data extraction and reporting, Performance
monitoring, Automation feasibility for reporting, could be an offshore offering à(Will have cost benefits)
Analysis phase covers the following- Define business and customer objective, Application analysis
to drive actionable outputs, Conversion % trends analysis, Current customer base, Identify customer
segmentations, Analyze traffic trends, Analyze success of marketing campaigns, Measure success of
any updates to application
Optimization Phase covers the following- Improve UE, How to generate more traffic, Improve conversion %,
Impact on marketing decisions based on data, Impact product launch based on analytics data, Competitive
analysis
7. Web Analytics - Get to know of complete Methodology
7
1. Testing strategy : Include process driven conversions, social media tracking, payment methods,
extreme conditions etc.
2. Reports/Dashboards: Help visualize data as per need and helps track goals & Funnels
3. Testing Tools: Should support validation of all tags & query parameters while being user friendly and
browser independent.
Web Analytics Testing should validate & cover the following key areas-
• The defined tags exist on the page/website
• Gets fired on a particular event as defined
• The values against those tags are correctly captured
• Timing of the firing of the tags is appropriate
• All the data captured against tags reflects correctly on the reports
Key Documents & Artifacts used to implement an Analytics solution includes the following-
Tagging Matrix- Tagging matrix in an excel sheet that contains page names and its details, Attributes of
Tagging Target, Value (in case of static tags) /Implementation (in case of dynamic tags).
SDR (Solution Design Reference)- This document is a bible for tagging guidelines. It defines about all the
variables
Test Scripts- Test Scripts are excel document that contains attributes like Page Name, Test Phase, Priority,
Designer, Creation Date, Category, Steps to Reproduce, Expected result, Actual result
8. Web Analytics - Get to know of complete Methodology
8
Other reference documents- like Wireframes/Use Cases/presentations, these are the word documents or
presentations that client provides for reference to create tagging matrix /test cases.
The aim of Testing should be to identify most important variables to improvise user experience resulting in
improved business results & to identify concrete areas to achieve better results by analyzing reports. It should
also capture the viability of implementing the latest market trends and how do they perform with respect to the
channels. Forecasting variable performances and future trends is also an Important aspect & should not be
ignored.
-Abhimanyu Sood