You’ve just learned about technology options for your nonprofit, and you think, “Great, I’m so excited to get started! But wait—how can we start implementing within our current resources?” Engaging pro bono volunteers might be the right way to go!
Engaging pro bono volunteers for your technology needs will not only allow you to create new ways to deliver on your mission, but it will help broaden your volunteer options as well (in a way that many, many corporate volunteer programs are looking for!).
This session will take you through the entire process of finding just the right volunteer or group of volunteers, including:
How to create an effective job description and project timeline geared toward technology volunteers
Best practices in recruiting pro bono volunteers with specialized skill sets
How to market your new volunteer roles
How to scale your program to accommodate companies seeking pro bono opportunities for their employees
How to align your staff or volunteer structure to support pro bono volunteers
Engaging skills based volunteers in your organization can be both exciting and scary.
Use these quick tips to prepare your organization for success and to create a good experience for both paid and volunteer staff!
Are you engaging volunteers with an eye to the future? Do you know what your volunteer program should look like in 3 or 5 years? Join us as we talk about the fundamentals for creating a strategic plan for volunteer engagement for your organizations. This webinar will include components that should be included as well as ideas for working with organization leaders to include strategic goals for volunteer engagement in your organization's overall strategic plan.
Re=Energize Your Volunteer Program: Creating Mission-Driven OpportunitiesVolunteerMatch
Too often organizations look at volunteer engagement as something that's nice to have, and never realize the true potential of volunteers. But, our organizations become more successful, responsive, and effective when we look at volunteers as a key component to our organization's success. In this session we'll discuss creating a connection between the work volunteers do and the mission of your organization. You'll learn how to design volunteer opportunities with real impact, and how to tell the story of that impact both within your organization and to your community. Attendees will leave with sample mission-driven position descriptions and a worksheet to help craft their organization's story of volunteer engagement.
Central Ohio VAN - Best Practices for Recruiting OnlineVolunteerMatch
Learn all of the tips and tricks needed to successfully recruit volunteers online. We'll also share some of the secrets to using VolunteerMatch to find the volunteers you're looking for!
New to volunteer management? Looking for a refresher on the basics? This webinar will walk you through the three primary Rs - recruitment, retention and recognition. We'll discuss the most popular program components such as interviews, orientations, volunteer handbooks, and more. And, we'll talk about the importance of managing risk for your program and your organization. All attendees will also receive a sample packet with examples of program documents and program assessment checklists to help you evaluate your existing program.
Successfully Implementing Volunteer Program ChangesVolunteerMatch
What should you do when it’s time to change the policies and procedures that govern or guide the volunteers that work with your organization? How can you create a culture of inclusion and get buy-in for those new policies? This training will give you the tools to approach program changes in a strategic way. We will also cover what to do if volunteers either can’t or won’t adopt the policies, how to manage that situation, and what to do if ultimately you need to ask a volunteer to leave.
Engaging Pro Bono and Skills-Based VolunteersVolunteerMatch
Integrating skills-based volunteers into your existing volunteer program is both exciting and scary. If you're thinking about adding skilled volunteers to your program, or if you've just started, this seminar can help you make the experience successful for both the volunteer and the organization. Navigating the introduction of the idea into your organization, developing the art of delegating work to volunteers, and setting achievable outcomes will be covered.
What You'll Learn:
How to design successful skills-based volunteer projects
Strategies for managing skills-based volunteers
Engaging skills based volunteers in your organization can be both exciting and scary.
Use these quick tips to prepare your organization for success and to create a good experience for both paid and volunteer staff!
Are you engaging volunteers with an eye to the future? Do you know what your volunteer program should look like in 3 or 5 years? Join us as we talk about the fundamentals for creating a strategic plan for volunteer engagement for your organizations. This webinar will include components that should be included as well as ideas for working with organization leaders to include strategic goals for volunteer engagement in your organization's overall strategic plan.
Re=Energize Your Volunteer Program: Creating Mission-Driven OpportunitiesVolunteerMatch
Too often organizations look at volunteer engagement as something that's nice to have, and never realize the true potential of volunteers. But, our organizations become more successful, responsive, and effective when we look at volunteers as a key component to our organization's success. In this session we'll discuss creating a connection between the work volunteers do and the mission of your organization. You'll learn how to design volunteer opportunities with real impact, and how to tell the story of that impact both within your organization and to your community. Attendees will leave with sample mission-driven position descriptions and a worksheet to help craft their organization's story of volunteer engagement.
Central Ohio VAN - Best Practices for Recruiting OnlineVolunteerMatch
Learn all of the tips and tricks needed to successfully recruit volunteers online. We'll also share some of the secrets to using VolunteerMatch to find the volunteers you're looking for!
New to volunteer management? Looking for a refresher on the basics? This webinar will walk you through the three primary Rs - recruitment, retention and recognition. We'll discuss the most popular program components such as interviews, orientations, volunteer handbooks, and more. And, we'll talk about the importance of managing risk for your program and your organization. All attendees will also receive a sample packet with examples of program documents and program assessment checklists to help you evaluate your existing program.
Successfully Implementing Volunteer Program ChangesVolunteerMatch
What should you do when it’s time to change the policies and procedures that govern or guide the volunteers that work with your organization? How can you create a culture of inclusion and get buy-in for those new policies? This training will give you the tools to approach program changes in a strategic way. We will also cover what to do if volunteers either can’t or won’t adopt the policies, how to manage that situation, and what to do if ultimately you need to ask a volunteer to leave.
Engaging Pro Bono and Skills-Based VolunteersVolunteerMatch
Integrating skills-based volunteers into your existing volunteer program is both exciting and scary. If you're thinking about adding skilled volunteers to your program, or if you've just started, this seminar can help you make the experience successful for both the volunteer and the organization. Navigating the introduction of the idea into your organization, developing the art of delegating work to volunteers, and setting achievable outcomes will be covered.
What You'll Learn:
How to design successful skills-based volunteer projects
Strategies for managing skills-based volunteers
Walking the Walk: Engage Volunteers in your Volunteer Engagement ProgramVolunteerMatch
Stop just talking the talk and start walking the walk! Learn how to effectively delegate volunteer engagement and management work to volunteers so you have the opportunity to "think bigger." We'll discuss evaluating your program for volunteer engagement, determining how best to use volunteers, creating a communication plan, screening and training volunteers to be an important part of your volunteer recruiting, retention and recognition plans.
Balancing it all: The Shifting Role of Volunteer Engagement LeadersVolunteerMatch
Roles and organizational priorities are shifting. It's exciting, but it can also feel like there's too much to do and no one to help you! In this session we'll discuss strategies for evolving and managing your role, being 'all things to all people' and how delegating and developing processes can help.
How to Make Volunteering Work for All Your EmployeesVolunteerMatch
On June 13, 2017, VolunteerMatch and Bright Funds teamed up to discuss how to create a multi-faceted corporate volunteer program to engage all employees.
In a Volunteer Recruitment Rut? Steps to Up Your Tech GameVolunteerMatch
With new, powerful technology popping up all over the web, managing online volunteer recruitment can be a time-consuming undertaking. But it doesn’t have to be. What if we told you there’s an easier way to maximize your volunteer opportunities’ reach and streamline your online recruitment efforts so you can focus on other parts of your program, like engaging volunteers?
In this best practices webinar, VolunteerMatch and the Association for Leaders in Volunteer Engagement (AL!VE) for shared insights into recruiting great volunteers online and tips for crafting an irresistible volunteer opportunity.
If you recognize the value in recruiting volunteers online or are having trouble finding the right fit lately, watch this video recording of our webinar: http://bit.ly/2q8JNwv.
So many volunteer managers depend on groups of volunteers to meet the needs of their programs. Different types of groups can come with their own challenges.
We’ll discuss ideas for working with corporate groups, youth groups, and other groups. Effective practices for engagement, ideas for diversifying the work and commitment level of volunteer groups, the importance of creating opportunities with measurable impacts, and communicating those impacts will be discussed.
Integrating Virtual Opportunities and Remote Volunteers into your Volunteer P...VolunteerMatch
Managing remote volunteers can be challenging - how do you supervise, evaluate, or recognize the work of a volunteer you never meet face to face? The good news is that now, with an ever growing set of online tools, building an online community and connecting with someone across miles (or continents) is easier. In this webinar Jennifer Bennett and Deanna Cole will discuss best practices for creating meaningful relationships with remote volunteers, including building and empowering remote teams, managing projects by letting go but not checking out, and creating a two-way communication plan to share the work of remote volunteers with the organization and share what's happening at the organization with remote volunteers. While it is strongly encouraged and extremely beneficial to attend both Part I and Part II of this series, attending both is not required.
Creating a Culture of Volunteer EngagementVolunteerMatch
It's important to create a culture of inclusion and engagement of volunteers within your organization. But, it can be hard to recognize what your current culture says to volunteers, or identify how to make changes to help volunteers feel more welcome. This webinar will help you identify how your organization's current culture is shaping or limiting what volunteers do, and provide steps you can take to start to create more understanding, respect, and appreciation for engaging volunteers.
Creative and Innovative Recognition Strategies for Today's VolunteersVolunteerMatch
Are you doing the right things to recognize the work volunteers do for your organization? Are your recognition strategies and events stuck in the past? In this webinar we'll discuss what motivates today's volunteers and discuss strategies for matching recognition to motivation. We'll also share examples and ideas to incorporate creative and meaningful recognition into your volunteer engagement strategy
Playing by the Rules: Creating an Effective Volunteer HandbookVolunteerMatch
When was the last time you reviewed your Volunteer Handbook or Policies and Procedures Manual? It's probably been too long. Learn how to create a living document that can help both paid and volunteer staff be better informed and know what is expected of them. A good Volunteer Handbook can also help you better identify and deal with challenging volunteers. Whether you're just starting to create a Handbook or if you're looking for best practices on information to include, this webinar will evaluate the Handbook you have and help you create a stronger framework for your volunteer engagement program.
VolunteerMatch Best Practices for Recruiting OnlineVolunteerMatch
Learn how to make the most of your VolunteerMatch account by creating your volunteer opportunities using best practices. This webinar will cover the eight simple steps to making your opportunities stand out on VolunteerMatch.
Build Staff Buy-in for your Volunteer Engagement ProgramVolunteerMatch
Is your organization open to engaging volunteers in new ways? Often one of the biggest challenges to a new model of volunteer engagement is the resistance of paid staff. Often attitudes and fears of our co-workers prevent us from expanding the work that volunteers do. But, if you've never worked with volunteers before, it can be scary. In this webinar we'll discuss strategies for working with paid staff to engage volunteers. We'll cover what you can do to alleviate some of those fears, strategies for working within a Union environment, and how you can train and support your coworkers as they become responsible for managing volunteers.
Where Do I Go From Here? Evolving your Volunteer Program for More InvolvementVolunteerMatch
How long do volunteers usually stay with your program? Do you struggle with keeping them interested, involved and engaged? This webinar will help you think about new strategies and help you evolve your program to include new roles and responsibilities for volunteers, pathways for more involvement and leadership positions in your program, how recognition plays a role in retention, and the importance of including continuing education and professional development to keep your volunteers engaged. Tools to help you evaluate your program implement new ideas will be provided.
Aligning your volunteer program with employee interestsVolunteerMatch
Studies show that employees seek out companies that embody socially responsible values and provide an outlet for volunteering. You’ve checked those boxes yet can’t seem to get your employees to participate in your volunteer program.
Where’s the disconnect here?
Social Media & Creating Impactful Recruitment MessagesVolunteerMatch
Social media is a great way to recruit volunteers, but you want to make sure you're creating great opportunities, and telling the whole story of volunteer engagement in your organization.
Interviewing each prospective volunteer can seem overwhelming, but it's one of the best ways to ensure that the volunteers you recruit are the volunteers you need. This webinar introduces a variety of question types used in volunteer interviews and offers strategies for honing your interview skills. Materials will be provided to help you implement this process in your organization, as well as a training syllabus so you can learn how to recruit and train a volunteer staff to assist with prospective volunteer interviews.
At VolunteerMatch we have a unique view into what volunteers are looking for in an opportunity. The age of one-size fits all volunteer engagement is coming to an end. This webinar will start with a review of some of the things that we know about what volunteers are looking for in an opportunity. It will then help you use this information to start designing volunteer opportunities and determining who is the “right” volunteer for your program. You’ll also learn how “word of mouth” plays such a large role in attracting volunteers to your organization and how social media makes this even more important.
This is a great introduction to some of our more advanced webinars including Where do I go from here? Engage Volunteers in New Ways, and Developing a Strategic Plan for Volunteer Engagement
Re-energizing your Volunteer Program by Designing Mission-Driven OpportuntiesVolunteerMatch
Too often organizations look at volunteer engagement as something that's nice to have, and never realize the true potential of volunteers. But, our organizations become more successful, responsive, and effective when we look at volunteers as a key component to our organization's success. In this session we'll discuss creating a connection between the work volunteers do and the mission of your organization. You'll learn how to design volunteer opportunities with real impact, and how to tell the story of that impact both within your organization and to your community. Attendees will leave with sample mission-driven position descriptions and a worksheet to help craft their organization's story of volunteer engagement.
The Power of WHY: The Key to Uniting Employees Around Your Company Vision [Ma...VolunteerMatch
What separates successful, innovative corporate responsibility programs from the status quo? The answer may be simpler than you think.
On March 18th, 2016, Stephanie Staidle, founder of The Right Brain Entrepreneur joined VolunteerMatch to explore The Power of Why: The Key to Uniting Employees Around Your Company Vision. In this complimentary webinar, attendees learned how to unite employees around your company vision and inspire them to take part in your cause work. How? By understanding and using your company's "why".
Cost:
Free
Designing meaningful, mission-driven virtual volunteer opportunities, and managing remote volunteers can be challenging. How do you create work than can be done independently, and still supervise, evaluate, or recognize the work of a volunteer you never meet face to face? The good news is that now, with an ever growing set of online tools, building an online community and connecting with someone across miles (or continents) is easier. In this webinar we will discuss best practices for creating those opportunities and developing meaningful relationships with remote volunteers, including building and empowering remote teams, managing projects by letting go but not checking out, and creating a two-way communication plan to share the work of remote volunteers with the organization and share what's happening at the organization with remote volunteers.
Measuring Success: How to Strategically Assess Your ProgramVolunteerMatch
Your volunteer engagement program can be measured by more than just the hours a volunteer gives your organization. What other kinds of information should you keep track of, and how do you know if you're doing a good job with your volunteer engagement program? This webinar will help you think through both the quantitative and qualitative information you can use to evaluate your program.
Nonprofit Insights: How Design Thinking Helps You Increase Impact And InnovationVolunteerMatch
Nonprofit organizations provide some of the most basic and essential services to those who need them most: clean water, food, shelter, etc. However, despite often Herculean efforts, many organizations lack resources and find themselves understaffed and underfunded. For organizations to survive, thrive, and fulfill their missions, the key is constant innovation.
During this free webinar, we’ll discuss how innovative nonprofits (e.g. American Red Cross, GRID Alternative, buildOn, etc.) utilize Customer Centric Design Thinking — a methodology developed at the Institute of Design at Stanford — to think outside-the-box and find ways to leverage existing resources, volunteers, staff, and social media presence to increase impact. We’ll then discuss methods for using design thinking to increase engagement, awareness, volunteerism, and fundraising at your organization.
This webinar will be lead by Ryall Carroll, Ph.D. Marketing and Co-Founder of raiserve.org.
Walking the Walk: Engage Volunteers in your Volunteer Engagement ProgramVolunteerMatch
Stop just talking the talk and start walking the walk! Learn how to effectively delegate volunteer engagement and management work to volunteers so you have the opportunity to "think bigger." We'll discuss evaluating your program for volunteer engagement, determining how best to use volunteers, creating a communication plan, screening and training volunteers to be an important part of your volunteer recruiting, retention and recognition plans.
Balancing it all: The Shifting Role of Volunteer Engagement LeadersVolunteerMatch
Roles and organizational priorities are shifting. It's exciting, but it can also feel like there's too much to do and no one to help you! In this session we'll discuss strategies for evolving and managing your role, being 'all things to all people' and how delegating and developing processes can help.
How to Make Volunteering Work for All Your EmployeesVolunteerMatch
On June 13, 2017, VolunteerMatch and Bright Funds teamed up to discuss how to create a multi-faceted corporate volunteer program to engage all employees.
In a Volunteer Recruitment Rut? Steps to Up Your Tech GameVolunteerMatch
With new, powerful technology popping up all over the web, managing online volunteer recruitment can be a time-consuming undertaking. But it doesn’t have to be. What if we told you there’s an easier way to maximize your volunteer opportunities’ reach and streamline your online recruitment efforts so you can focus on other parts of your program, like engaging volunteers?
In this best practices webinar, VolunteerMatch and the Association for Leaders in Volunteer Engagement (AL!VE) for shared insights into recruiting great volunteers online and tips for crafting an irresistible volunteer opportunity.
If you recognize the value in recruiting volunteers online or are having trouble finding the right fit lately, watch this video recording of our webinar: http://bit.ly/2q8JNwv.
So many volunteer managers depend on groups of volunteers to meet the needs of their programs. Different types of groups can come with their own challenges.
We’ll discuss ideas for working with corporate groups, youth groups, and other groups. Effective practices for engagement, ideas for diversifying the work and commitment level of volunteer groups, the importance of creating opportunities with measurable impacts, and communicating those impacts will be discussed.
Integrating Virtual Opportunities and Remote Volunteers into your Volunteer P...VolunteerMatch
Managing remote volunteers can be challenging - how do you supervise, evaluate, or recognize the work of a volunteer you never meet face to face? The good news is that now, with an ever growing set of online tools, building an online community and connecting with someone across miles (or continents) is easier. In this webinar Jennifer Bennett and Deanna Cole will discuss best practices for creating meaningful relationships with remote volunteers, including building and empowering remote teams, managing projects by letting go but not checking out, and creating a two-way communication plan to share the work of remote volunteers with the organization and share what's happening at the organization with remote volunteers. While it is strongly encouraged and extremely beneficial to attend both Part I and Part II of this series, attending both is not required.
Creating a Culture of Volunteer EngagementVolunteerMatch
It's important to create a culture of inclusion and engagement of volunteers within your organization. But, it can be hard to recognize what your current culture says to volunteers, or identify how to make changes to help volunteers feel more welcome. This webinar will help you identify how your organization's current culture is shaping or limiting what volunteers do, and provide steps you can take to start to create more understanding, respect, and appreciation for engaging volunteers.
Creative and Innovative Recognition Strategies for Today's VolunteersVolunteerMatch
Are you doing the right things to recognize the work volunteers do for your organization? Are your recognition strategies and events stuck in the past? In this webinar we'll discuss what motivates today's volunteers and discuss strategies for matching recognition to motivation. We'll also share examples and ideas to incorporate creative and meaningful recognition into your volunteer engagement strategy
Playing by the Rules: Creating an Effective Volunteer HandbookVolunteerMatch
When was the last time you reviewed your Volunteer Handbook or Policies and Procedures Manual? It's probably been too long. Learn how to create a living document that can help both paid and volunteer staff be better informed and know what is expected of them. A good Volunteer Handbook can also help you better identify and deal with challenging volunteers. Whether you're just starting to create a Handbook or if you're looking for best practices on information to include, this webinar will evaluate the Handbook you have and help you create a stronger framework for your volunteer engagement program.
VolunteerMatch Best Practices for Recruiting OnlineVolunteerMatch
Learn how to make the most of your VolunteerMatch account by creating your volunteer opportunities using best practices. This webinar will cover the eight simple steps to making your opportunities stand out on VolunteerMatch.
Build Staff Buy-in for your Volunteer Engagement ProgramVolunteerMatch
Is your organization open to engaging volunteers in new ways? Often one of the biggest challenges to a new model of volunteer engagement is the resistance of paid staff. Often attitudes and fears of our co-workers prevent us from expanding the work that volunteers do. But, if you've never worked with volunteers before, it can be scary. In this webinar we'll discuss strategies for working with paid staff to engage volunteers. We'll cover what you can do to alleviate some of those fears, strategies for working within a Union environment, and how you can train and support your coworkers as they become responsible for managing volunteers.
Where Do I Go From Here? Evolving your Volunteer Program for More InvolvementVolunteerMatch
How long do volunteers usually stay with your program? Do you struggle with keeping them interested, involved and engaged? This webinar will help you think about new strategies and help you evolve your program to include new roles and responsibilities for volunteers, pathways for more involvement and leadership positions in your program, how recognition plays a role in retention, and the importance of including continuing education and professional development to keep your volunteers engaged. Tools to help you evaluate your program implement new ideas will be provided.
Aligning your volunteer program with employee interestsVolunteerMatch
Studies show that employees seek out companies that embody socially responsible values and provide an outlet for volunteering. You’ve checked those boxes yet can’t seem to get your employees to participate in your volunteer program.
Where’s the disconnect here?
Social Media & Creating Impactful Recruitment MessagesVolunteerMatch
Social media is a great way to recruit volunteers, but you want to make sure you're creating great opportunities, and telling the whole story of volunteer engagement in your organization.
Interviewing each prospective volunteer can seem overwhelming, but it's one of the best ways to ensure that the volunteers you recruit are the volunteers you need. This webinar introduces a variety of question types used in volunteer interviews and offers strategies for honing your interview skills. Materials will be provided to help you implement this process in your organization, as well as a training syllabus so you can learn how to recruit and train a volunteer staff to assist with prospective volunteer interviews.
At VolunteerMatch we have a unique view into what volunteers are looking for in an opportunity. The age of one-size fits all volunteer engagement is coming to an end. This webinar will start with a review of some of the things that we know about what volunteers are looking for in an opportunity. It will then help you use this information to start designing volunteer opportunities and determining who is the “right” volunteer for your program. You’ll also learn how “word of mouth” plays such a large role in attracting volunteers to your organization and how social media makes this even more important.
This is a great introduction to some of our more advanced webinars including Where do I go from here? Engage Volunteers in New Ways, and Developing a Strategic Plan for Volunteer Engagement
Re-energizing your Volunteer Program by Designing Mission-Driven OpportuntiesVolunteerMatch
Too often organizations look at volunteer engagement as something that's nice to have, and never realize the true potential of volunteers. But, our organizations become more successful, responsive, and effective when we look at volunteers as a key component to our organization's success. In this session we'll discuss creating a connection between the work volunteers do and the mission of your organization. You'll learn how to design volunteer opportunities with real impact, and how to tell the story of that impact both within your organization and to your community. Attendees will leave with sample mission-driven position descriptions and a worksheet to help craft their organization's story of volunteer engagement.
The Power of WHY: The Key to Uniting Employees Around Your Company Vision [Ma...VolunteerMatch
What separates successful, innovative corporate responsibility programs from the status quo? The answer may be simpler than you think.
On March 18th, 2016, Stephanie Staidle, founder of The Right Brain Entrepreneur joined VolunteerMatch to explore The Power of Why: The Key to Uniting Employees Around Your Company Vision. In this complimentary webinar, attendees learned how to unite employees around your company vision and inspire them to take part in your cause work. How? By understanding and using your company's "why".
Cost:
Free
Designing meaningful, mission-driven virtual volunteer opportunities, and managing remote volunteers can be challenging. How do you create work than can be done independently, and still supervise, evaluate, or recognize the work of a volunteer you never meet face to face? The good news is that now, with an ever growing set of online tools, building an online community and connecting with someone across miles (or continents) is easier. In this webinar we will discuss best practices for creating those opportunities and developing meaningful relationships with remote volunteers, including building and empowering remote teams, managing projects by letting go but not checking out, and creating a two-way communication plan to share the work of remote volunteers with the organization and share what's happening at the organization with remote volunteers.
Measuring Success: How to Strategically Assess Your ProgramVolunteerMatch
Your volunteer engagement program can be measured by more than just the hours a volunteer gives your organization. What other kinds of information should you keep track of, and how do you know if you're doing a good job with your volunteer engagement program? This webinar will help you think through both the quantitative and qualitative information you can use to evaluate your program.
Nonprofit Insights: How Design Thinking Helps You Increase Impact And InnovationVolunteerMatch
Nonprofit organizations provide some of the most basic and essential services to those who need them most: clean water, food, shelter, etc. However, despite often Herculean efforts, many organizations lack resources and find themselves understaffed and underfunded. For organizations to survive, thrive, and fulfill their missions, the key is constant innovation.
During this free webinar, we’ll discuss how innovative nonprofits (e.g. American Red Cross, GRID Alternative, buildOn, etc.) utilize Customer Centric Design Thinking — a methodology developed at the Institute of Design at Stanford — to think outside-the-box and find ways to leverage existing resources, volunteers, staff, and social media presence to increase impact. We’ll then discuss methods for using design thinking to increase engagement, awareness, volunteerism, and fundraising at your organization.
This webinar will be lead by Ryall Carroll, Ph.D. Marketing and Co-Founder of raiserve.org.
We Are the Champions of . . . What, Exactly? Tracking Digital Metrics That Ma...Forum One
Learn to map metrics across your digital platforms to your organization's mission, compare them to industry trends, and examine methods to optimize your communications strategy.
You need it. You know you do. Audience research is a vital part of any project, but it’s often the first thing to be cut. “We know our audiences well enough,” they say. “We know what they want.” But is that true?
No! Of course not! If we knew what audiences wanted, we’d have an excess of donations, volunteers, newsletter subscribers, and report readers, and we wouldn’t be having conversations about how to get audiences to act or increase awareness.
During this session, you’ll learn about:
Our favorite lean audience research methods and why they’re awesome
- How to convince your boss that audience research is necessary
- How to conduct audience research when you have zero resources
- By the end, you’ll have what you need to do some quick and dirty audience research and convince others that it’s necessary!
Presented by: Courtney Clark, Kristina Bjoran, Valerie Miller
From Partnership to Impact: Forging, Convening, and Funding Cross-Sector Coll...VolunteerMatch
For decades, individuals and organizations have been trying to solve our greatest challenges through siloed solutions. More recently, we have seen significant growth in the use and diversity of models of cross sector collaboration, in part, because as Albert Einstein recognized, "The significant problems we have cannot be solved at the same level of thinking with which we created them.”
Some of these efforts are able to create meaningful collaborations and drive measurable impact, while others end up doing more co-blab-orating, than collaborating. So what differentiates high-impact collaborations and what roles can volunteers play in supporting their success? Through independent research and observation, the Presidio Institute has identified cross sector leadership skills that effective leaders and collaborations use in their practice. Because cross sector collaborations operate outside of traditional methods of authority and accountability, a key component of this work is building teams. In this session, we will explore the importance of developing trust, managing power dynamics and conflict, and fostering an innovative culture to successfully build alliances to solve problems and achieve shared goals.
Nonprofit Insights: The Secret Sauce for Nonprofit CrowdfundingVolunteerMatch
These days, it’s not just about the fancy technology you use to raise money and support online - it’s how you use it. As more nonprofits turn to online platforms like Razoo for crowdfunding campaigns, the world of online fundraising can seem a bit like the Wild Wild West.
What separates the campaigns that just “do alright” from the ones that go viral and raise hundreds of thousands of dollars or more? You might be surprised to know that the difference is made by virtual volunteers - online champions that care so much about their causes they give their time and tap their networks to help raise money for nonprofit organizations.
In the March Nonprofit Insights webinar, Lesley Mansford, CEO of crowdfunding platform Razoo, gives us a glimpse into her world, sharing tips and best practices gathered from online campaigns that have raised more than $100 million for nonprofits from over 300,000 individual donors.
Through real-life stories and practical examples, Lesley presents the elements that contribute to a successful fundraising campaign on Razoo, including how nonprofits can best engage virtual volunteers to help spread the word and raise money.
All Hands on Deck! Managing a Rapid Response CampaignAvalon Consulting
NTC17' Session Description: A breakthrough scientific discovery, animals rescued from horrendous conditions, a deadly oil spill….In this session, you’ll hear stunning success stories of how fundraising, marketing, communications, and program teams all came together to raise urgent awareness and funds. Also, learn to avoid some common pitfalls as your marketing team is implementing and evaluating a rapid response campaign.
Takeaways:
• Learn how to design the framework for a turnkey rapid response campaign.
• Set up systems of communications and approvals now to get your rapid response campaign out the door in no time.
• Find out how to build urgency through all communications channels, and how to combine them for maximum returns.
Session Hashtag: #17NTCrapidresponse
Session Evaluation: http://nten.org/17ntc-evals/
Writing Accurate and Useful Position DescriptionsVolunteerMatch
A good position description can make the recruitment and placement of volunteers so much easier, but this foundation component of a program is often overlooked or put into a folder and never used.
This webinar will start with the basics of what should be included in a position description and will help you create or update position descriptions for all of your volunteer opportunities.
Once those position descriptions are created – use them! Learn how accurate and up-to-date position descriptions can help you recruit and train volunteers, and how they can help with retention and the development of leadership positions within your volunteer engagement program.
Understanding Soft Risk in Volunteer EngagementVolunteerMatch
We all worry about the hard risks that can have an impact on our volunteers and the work they do, but too often we don’t think about the soft risk. Soft risks are the attitudes, beliefs and actions that expose our organizations to risks. Those risks may include the actions of staff – both paid and volunteer, interactions on social media, lack of training for leaders and volunteers - leading to risky behavior, and how failing to screen for characteristics or “fit” can open volunteers and the organization up to risk. This webinar is designed to help attendees identify soft risks in their organization and give them the tools to make changes to processes and culture to minimize and address these risks.
What You'll Learn:
* Understand how your organization's culture of volunteer engagement may be opening it up to soft risk.
* Lead your organization though a soft risk assessment.
* Design communication and training plans to address soft risk.
From the 2017 Nonprofit Technology Conference
Learn how to create or choose appropriate images, find free or affordable quality images, understand image permission types, and organize media libraries.
Imagery is an important part of engaging your constituents through storytelling. But from ensuring appropriate representation, to following the law, there’s much more to finding the right image than many realize. This session will discuss:
- The Resourceful: How can you create beautiful graphics without a background in graphic design and without special design software? What tools and strategies can help you create or find the perfect photos or graphics for your campaign?
- The Organizational: Once you have built a comprehensive photo library, how on earth can you keep track of it and find the image you want quickly?
- The Fun: How do you choose the right image? How can organizations with small photo libraries find affordable (free!) stock photos? How can your organization build up a library of original imagery?
- The Legal: What kind of release form do you need from people you take photos of at your organization’s events? What is a royalty-free photo versus a rights-managed photo? If you use a free photo or purchase a stock photo, are you allowed to change it? Can you use it without attribution? We’ll discuss what these terms mean and how you can make sure you and your organization are free of liability.
You’ll leave this session with ideas for your website, print publications, social media, and much more—and what’s better, you can put these ideas into action right when you’re back in the office!
The Role of Technology in Managing the Operations of a Nonprofit #17ntc Steve Heye
Leadership must change how they manage operations, which will require the right technology, and tech teams must change how they work with the organization to impact operations. This session will look at how to manage these shifts.
As nonprofits grow, spreadsheets and workarounds ease the growing pains, but at some point they just aren’t enough. The challenge only increases when a nonprofit waits too long to address the problem, building up an operations debt requiring massive changes. But not all hope is lost—it’s possible to plan for upcoming needs and implement systems before needing a major fix.
Nonprofits typically face these operational challenges one at time, implementing a solution for each problem. But this approach builds numerous disparate systems that create data silos, limiting access to information and forcing manual processes between teams. A more purposeful approach to policies, staff, systems, processes, and change management, as a collaboration between leadership, IT, and operations, is critical.
This session presents both the leadership and IT perspectives. Everyone can benefit from hearing how leadership sees these challenges versus how IT sees them. You will learn about initial steps you can take today to prepare for organizational growth tomorrow as a team effort.
At VM Summit 16, we heard from members of the Hunger Volunteer Collaborative including VolunteerMatch, the
Alliance to End Hunger, and the Taproot Foundation about how they fight hunger with pro bono programming that leverages logistic and safety expertise. Learn about ways to get involved and reduce food insecurity in the U.S., as well as examples of how companies are joining the effort.
Per raggiungere i traguardi pensati nel quadro degli obiettivi di sviluppo sostenibile fissati dall’Agenda 2030 delle Nazioni Unite, studenti di Istituti Tecnici e Alberghieri marchigiani rivalutano e promuovono il territorio costiero marchigiano e le sue potenzialità.
Today we are often expected to simultaneously work on multiple tasks independently and as a member of a team. This requires project management skills that are often not taught in a classroom. This session unpacks the bare bones of project management that support the planning, implementation, and conclusion of projects regardless of its size, discipline, or importance.
1 Australian Institute of Higher Education CRICOS Prov.docxkarisariddell
1
Australian Institute of Higher Education
CRICOS Provider Code: 03147A
Level 3 & 4 545 Kent Street Sydney NSW 2000 Australia
T: +612 9020 8050 W: www.aih.nsw.edu.au
Project Charter
The project charter summarises the purpose, deliverables, stakeholders, resources, risks,
interdependencies and success criteria of the project.
Project
snapshot
Name of project:
Project purpose:
What are the goals/objectives of this project? Why are we undertaking it? What is the
problem/opportunity?
Deliverables with timeframes
What, when, etc.
Stakeholders
Who is the sponsor, project manager, customers,
and other key groups who can impact, or be
impacted by, this project.
Resources
Cash flow, people, equipment, facilities,
software, etc.
Risks
Resource limitations, deadlines, budget,
technology, legal and other constraints, etc.
Interdependencies
With other projects, groups, system interfaces,
etc.
Success criteria
How we know we are successful.
Project Title: Project Client: Date:
Version:
Project Sponsor: Project Manager: File Name: Page x of y
http://www.aih.nsw.edu.au/
1
Unit Name/Code ISY2004 Information Systems Project Management
Assessment Type Report
Assessment Number Two
Assessment Name Project Plan Part 1
Unit Learning
Outcomes Assessed
1, 3 and 5
Due Date and Time Week 6, Friday, 01/05/20 5:00pm
Weighting 25%
Assessment
Description
You are required to form groups of Four to Five (4 to 5)
students. Read the Case Study in Appendix 1.
You need to develop the Initial Project Plan which
should include the following:
• Project charter, including a detailed Scope Statement,
Out of scope, Goal, Objectives, a draft project “Work
Breakdown Structure” (WBS) or Task List, that must
also show dependencies
• Stakeholder Register
• Stakeholder Management Strategy
(In Assessment 4, you will continue to develop the full
Project Plan).
Referencing and Plagiarism
It is essential to use IN TEXT referencing. If you are using
the exact words from a reference then you must use
quotation marks.
You can use Chicago Style referencing with numbers, with a
listing at the end of the essay. Microsoft Word has an
EndNote plugin that makes this style very easy and clear to
follow.
http://www.chicagomanualofstyle.org/tools_citationguide.html
Alternatively, you can use the more traditional Harvard style,
which is more verbose.
http://www.citethisforme.com/harvard-referencing.
Remember that this is a Turnitin assignment and plagiarism
will be subject to severe penalties. Please refer to the AIH
Academic Misconduct Policy:
http://www.aih.nsw.edu.au/content/1-home/8-more-info-
tabs/3-official-policies/academic-misconduct-policy.pdf
DO NOT COPY AND PASTE FROM THE INTERNET OR
COPY OTHER STUDENTS’ WORK!
http://www.chicagomanualofstyle.org/tools_citationguide.html
http://www.citethisforme.com/harvard-referencing
http://www.aih.nsw.edu.
How can organisations design & implement projects successfullyDr.Richa S
The presentation will take you through different stages of project planning, volunteer recruitment, and program implementation. Concepts such as baseline research, orientation & training, communication tools with children, preparing a Plan of Action using Gantt charts are included.
Meaningful Work: Building Resilience and Capacity through Skilled VolunteeringNetSquared Vancouver
Hosted by TechSoup Connect BC on August 2021.
https://events.techsoup.org/e/m6hyry/
Learn about how your nonprofit can achieve digital transformation and utilize skill-based volunteering to drive deeper impact. By the end of the event, you will learn how easy it is to connect with skill-based volunteers that have today's most in-demand skills to achieve some of your biggest goals and how to build new corporate partnerships & funding avenues through corporate volunteers.
NComapss Live - July 17, 2019
http://nlc.nebraska.gov/NCompassLive/
Join us to learn about the new Project Outcome for Academic Libraries surveys and resources. Project Outcome is a free toolkit that helps libraries measure four key learning outcomes – knowledge, confidence, application, and awareness – across seven library program and service areas.
Presenter: Sara S. Goek, Program Manager, Association of College & Research Libraries
In 10 Lessons learned managing Nigerian Projects webinar, Ojiugo Ajunwa shares her real world experiences managing 10 Projects worth over 500 Million Naira in both the Public and Private Sectors mainly in the Information Technology Industry spanning over 15 years. This webinar will help educate participants on best practices in delivering projects in Nigeria,so they can position themselves for career success.
She is also an avid blogger on www.ritetracpm.blogspot.com.
This presentation covers how to combine traditional qualitative methods and user research approaches to satisfy your clients and add value to findings.
Presented on Monday 2 November at NCVO/BWB Trustee Conference 2015.
Sally Cupitt, Head of NCVO Charities Evaluation Services
How to identify your impact at 20 paces
If you would like to find out more about our 2016 Trustee Conference email us at ncvoevents@ncvo.org.uk or call us on 020 750 3153.
Managing and measuring social media coventry combinedWeb2LLP
Web2LLP Workshop, Coventry, 8 November 2013
Managing and Measuring the reach and impact of your social media activities
Auhtors: Gary Shochat (PAU Education) and Tatiana Codreanu (web2learn)
To kick off our remote design sprint, we ran a webinar on problem analysis. It addresses how to understand the challenge deeply with research for an effective design sprint.
Introduction to Implementing the Balanced Value Impact Model - Workshop for N...Simon Tanner
The Balanced Value Impact Model is intended to aid the thinking and decision making of those wishing to engage in Impact Assessment. It also acts as a guide through the process of Impact Assessment to enable the core values most appropriate to the assessment to be brought to the fore and given a balanced consideration when evaluating outcomes. It presumes that the assessment will be measuring change within an ecosystem for a digital resource.
For the purposes of this Model, the definition of Impact is: The measurable outcomes arising from the existence of a digital resource that demonstrate a change in the life or life opportunities of the community.
Who should use the BVI Model?
The aim of this workshop is to provide key information and a strong model for the following primary communities of use:
Memory institutions and cultural heritage organizations, such as libraries, museums and archives.
Funding bodies who wish to promote evidence-based impact assessment of activities they support.
Holders and custodians of special collections.
Managers, project managers and fundraisers who are seeking to justify further investment in digital resources.
Academics looking to establish digital projects and digital scholarship collaborations with collection owners.
Publishing, media and business sectors which may be considering the best means to measure the impact of their digital resources and are looking to collaborate and align with collection owners, with academia or with memory institutions.
Impact Assessment practitioners considering an Impact Assessment of a digital resource.
What the workshop will cover:
Where the value and impact can be found in digital resources,
Who are the beneficiaries gaining from the impact and value,
How to measure change and impact for digital resources,
How to do an Impact Assessment using the Balanced Value Impact Model, and
How to present a convincing evidence-based argument for digital resources?
The Workshop will include case studies of how the BVI Model is being implemented at present.
Purpose Driven Corporate Social Responsibility is Not a Myth (+ Proof!)!VolunteerMatch
How do you balance purpose and corporate responsibility? And how do directives from leadership fit into your employee volunteer program goals? Last (but certainly not least), how do you create a program that’s inclusive of employee wants? If this feels like a lot to juggle, you’re not alone.
What’s ethics got to do with this? Ethics and Decision Making in Volunteer En...VolunteerMatch
As leaders of volunteer engagement we’re often asked to make difficult decisions. How do we know if the decisions we’re making are the right ones? When you’re in this type of dilemma how do you intervene or lead? In this highly interactive workshop we’ll explore how ethics guide the work we do leading and engaging volunteers, and we’ll practice using ethical decision making. Attendees will leave with a worksheet to help introduce and use ethical decision making in their organization.
Tap into the Power of Training and Set your Volunteers up to Succeed!VolunteerMatch
Are you preparing your volunteers for success, or leaving them to figure things out on their own? This session will explore best practices for adult education, and the need to develop a curriculum that meets the learning needs for new volunteers as well as supports ongoing learning for existing volunteers. In this engaging session we’ll practice effective and creative training delivery methods. Attendees will leave with a sample curriculum and a plan to evaluate their current volunteer training.
How to boost employee engagement with the volunteer match networkVolunteerMatch
Many companies invest a lot of time in researching nonprofits and curating one-off volunteer opportunities for their employees. Yet research shows that one-third of employees won’t actually give through their workplace because they’re not able to choose the causes that matter to them.
What if there were an easy way to connect employees with high-quality volunteer experiences that are meaningful to them?
There is. The VolunteerMatch Network is a consolidation of vetted, real-time nonprofit volunteer needs, all in one place. It can be easily integrated into your existing corporate giving platform in a way that’s tailored to your company’s goals and preferences.
On Tuesday, May 29, 2018 at 2pm ET/11am PT webinar attendees got a walkthrough of:
-Why it’s important to give your employees choice in your volunteer program
-How to balance employee choice with company-sponsored cause areas
-How the VolunteerMatch Network connects employees with causes that are meaningful to them
-How VolunteerMatch’s custom integrations can serve the interests of both your company and its individual employees, while saving you time and money.
Listen to Your Employees: How to Craft a Volunteer Program That Meets Their N...VolunteerMatch
In overwhelming numbers, employees want their companies to offer ways for them to volunteer. Yet, one-third of employees won’t give through their workplace because they’re not able to choose the causes that matter to them. On Tuesday, March 27, 2018, VolunteerMatch presented ways to gauge employee preferences and mobilize employees to give back in the way they want to.
Join this free webinar, hosted only once a year, to learn more about the CCVA and the process for applying for and receiving your CVA. Credentialing in any profession increases credibility and promotes career development. Learn about this unique performance-based credentialing program, the process for becoming Certified in Volunteer Administration and how it can benefit you and your organization. Recommended for those with at least 3 years of experience in any setting.
Stop Wasting Time! How to ‘Go Big’ with Your Employee Volunteer Program’s ImpactVolunteerMatch
We know the benefits employee volunteer programs have on business: increased employee engagement and satisfaction, better recruitment and retention, publicity, skill development, team-building, and more. But how do you maximize these benefits while also achieving the greatest community impact possible? VolunteerMatch delved into this topic in this webinar.
Nonprofit Insights: Stories & Solutions Shaping the Future of Volunteer Scree...VolunteerMatch
It’s undeniable: vetting volunteers is essential in securing your nonprofit’s work.
The way in which you vet volunteers is equally as important. It could make all the difference as to whether a volunteer is mistakenly screened or not. It’s one reason why we’re sharing positive volunteer screening experiences and other stories of how crises happened or were averted from peers in the field.
"Stop the Funding: Social Sector is Fully Resourced." Until we see this headline across our newsfeeds, the corporate sector must continue to innovate on ways to build nonprofit capacity. Pro bono and skilled volunteering can connect the dots between the shortage of resources and the wealth of skills in the private sector. With 76% of nonprofits reporting an increase in demand for their services and over 50% unable to meet the demand, skilled volunteering programs offer a tremendous value to an organization’s infrastructure allowing for increased capacity and expanded programming. Taproot Foundation led a panel discussion with leading corporate
and nonprofit partners who shared real-life examples of succeeding at, stumbling with, and scaling skilled volunteer and pro bono programs! Attendees heard from experts and
walked away with tools supporting an increased engagement in pro bono and skilled volunteering.
Imagine recruiting over 100 new volunteers each week or supporting over 250 local nonprofits annually with your employee volunteer program. The Girl Scouts of Greater Chicago and Northwest Indiana and Groupon have been able to accelerate their volunteer programs through an innovative approach and strategic community partnerships. Learn about this unique partnership and signature skills-based volunteer event—“Scout Out Engineering”—that was developed in Chicago and has scaled to the Bay Area! Both organizations also shared tips on how they use YourMatch and VolunteerMatch for volunteer management and recruitment.
In an increasingly globalized world, using technology to reconnect people with their local communities and exploring the ways they can give back is something each of us does in our daily work. Get inspired by stories of local communities becoming increasingly connected and how you can continue to build networks of impact. Similar to VolunteerMatch, Groupon helps people connect with their local communities. Groupon is building the daily habit for local commerce, redefining how traditional small businesses attract customers. The mission: to grow our love of local and build networks of impact.
The CSR Scene: From Checkbook Philanthropy to Authentic EngagementVolunteerMatch
This stimulating session offered a perspective on how
corporate community involvement has evolved over the
past 20 years. We explored the key trends in philanthropy
and corporate social responsibility (CSR), examined the
challenges companies and nonprofits face in working
together to achieve authentic engagement, and took a
peek at what may be coming down the line. The “CSR
Scene” is a constantly evolving field of work, with many
moving parts. Participants engaged in conversation
about this dynamically changing environment and the
obstacles as well as opportunities it presents.
Have you ever wondered what’s possible with collaboration? Time Warner Cable—while a corporate client of VolunteerMatch—saw a need for more STEM-related volunteer opportunities for their employees. The Connectory—the largest database of youth-serving STEM programs in the world—saw a need for more STEM-focused volunteers to support a growing number of programs. VolunteerMatch provided the perfect platform
for these resources to meet. At this session, VM Summit 16 attendees learned about how this partnership was launched, the
impact it has had so far, and best practices for
collaboration.
Surprising Ways You Can Get the Most out of Your MeetingsVolunteerMatch
Most meetings are bad; virtual meetings are worse. But you keep having meetings. There is hope. This session, presented by Danny Mittleman, focused on: [1] specific research-proven techniques that can triple your team’s brainstorming productivity [2] a process to help your team decide which few of those
many brainstormed ideas to focus on—without ever voting an idea “off the island”; and [3] an argument for never voting at meetings—unless you vote at the beginning, before you discuss
a topic.
From the Inside Out: Creating a Culture of Volunteer EngagementVolunteerMatch
Are the things you value and believe about volunteers reflected in your organization’s culture? Too often volunteers are thought of as a “nice to have” rather than a critical component to success. If there’s a lack of understanding of the real value volunteers bring to your organization, or if you want to consciously develop a culture that welcomes volunteers this workshop will help you work within your organization to create real inclusion and understanding of the work volunteers do.
Many ways to support street children.pptxSERUDS INDIA
By raising awareness, providing support, advocating for change, and offering assistance to children in need, individuals can play a crucial role in improving the lives of street children and helping them realize their full potential
Donate Us
https://serudsindia.org/how-individuals-can-support-street-children-in-india/
#donatefororphan, #donateforhomelesschildren, #childeducation, #ngochildeducation, #donateforeducation, #donationforchildeducation, #sponsorforpoorchild, #sponsororphanage #sponsororphanchild, #donation, #education, #charity, #educationforchild, #seruds, #kurnool, #joyhome
What is the point of small housing associations.pptxPaul Smith
Given the small scale of housing associations and their relative high cost per home what is the point of them and how do we justify their continued existance
A process server is a authorized person for delivering legal documents, such as summons, complaints, subpoenas, and other court papers, to peoples involved in legal proceedings.
ZGB - The Role of Generative AI in Government transformation.pdfSaeed Al Dhaheri
This keynote was presented during the the 7th edition of the UAE Hackathon 2024. It highlights the role of AI and Generative AI in addressing government transformation to achieve zero government bureaucracy
Presentation by Jared Jageler, David Adler, Noelia Duchovny, and Evan Herrnstadt, analysts in CBO’s Microeconomic Studies and Health Analysis Divisions, at the Association of Environmental and Resource Economists Summer Conference.
Understanding the Challenges of Street ChildrenSERUDS INDIA
By raising awareness, providing support, advocating for change, and offering assistance to children in need, individuals can play a crucial role in improving the lives of street children and helping them realize their full potential
Donate Us
https://serudsindia.org/how-individuals-can-support-street-children-in-india/
#donatefororphan, #donateforhomelesschildren, #childeducation, #ngochildeducation, #donateforeducation, #donationforchildeducation, #sponsorforpoorchild, #sponsororphanage #sponsororphanchild, #donation, #education, #charity, #educationforchild, #seruds, #kurnool, #joyhome
1. Saturday March 25th
Jennifer Bennett, CVA
VolunteerMatch
Liza J Dyer, CVA
Multnomah County Library
How to Engage Pro Bono
Volunteers to Get the
Expertise You Need
#17NTCvoluntech
2. Slides and Notes
Slides and collaboration notes for this session:
http://po.st/17NTCvoluntech
2
#17NTCvoluntech
3. Imagine what your organization could
accomplish if you weren’t limited to the
time and talent of paid staff?
3
#17NTCvoluntech
5. Volunteers Have the Skills
#17NTCvoluntech
5
Among
my career
skills
49%
36%
33%
30%
35%
24%
29%
28%
Computers/hardware/software
Operations/project management
HR/recruitment and training
Strategic planning
Marketing/communications
Information technology
Program development
Fundraising/development
Have
done as
volunteer
28%
18%
16%
16%
22%
12%
18%
32%
VolunteerMatch Volunteers
Gap
-21
-18
-17
-14
-13
-12
-11
+4
Source: Hart Consulting and VolunteerMatch Survey - 2010
6. Impactful…
Pro Bono volunteers can
• Bring specific skills and expertise
• Provide singular focus on
projects
• Expand the capacity of paid staff
6
#17NTCvoluntech
7. But not easy…
There can be pitfalls
• Wrong volunteer for the
role/organization
• Unreasonable scope
• Volunteers improperly screened
– paid staff improperly prepared
Previous bad experiences can
influence staff attitudes and
enthusiasm
7
#17NTCvoluntech
8. 8
Integrating Pro Bono Volunteers
Keys for building buy-in
• Communicate to others – paid and volunteer
staff
• Agree on skills and expertise, and screening
criteria
• Manage scope with position descriptions and
deliverables
• Clear reporting structure and decision-making
responsibilities
#17NTCvoluntech
9. 9
Communicate to Build Buy-In
• Identify Stakeholders
– Board, Exec. Management, Program Managers, Paid
Staff, Volunteer Staff
• Assess where each stakeholder is on the
engagement continuum
• Work with Champions - Share persuasive
information with Information Seekers
#17NTCvoluntech
10. 10
Involve Others in the Process
• Engage supervisors or program managers in
the process to build buy-in
– What does a volunteer need to know, do or be to
be the right volunteer?
• Clear and comprehensive position
descriptions
– Responsibilities, decision making continuum
• Interviews and screening process
– Screen for culture and fit not just for skills and
traits (and not just “people like me”)
#17NTCvoluntech
11. 11
Design Successful Projects
Successful projects include:
• Measurable deliverables or outcomes
• Accountabilities and responsibilities
• Timeline with evaluation
Manage scope to create more successful skills-
based opportunities for Pro Bono volunteers
#17NTCvoluntech
12. 12
Resources for Designing Projects
Skills-based Service Engagement Tool
https://survey.co1.qualtrics.com/jfe1/form/SV_8
0JDiNPOlFInrIp
Pro Bono Project Finder
https://www.taprootfoundation.org/get-
probono/be-powered-pro-bono/project-finder
#17NTCvoluntech
13. Pro Bono Volunteers at VolunteerMatch
• Deployed across most departments
• Work determined by strategic goals
• Focus on documentation & check-
ins/evaluation
• Staff submits needs – works with volunteer
engagement team to scope & manage
project
#17NTCvoluntech
13
14. VolunteerMatch: User Survey Design & Eval
• Evaluation of possible survey
tools – flexibility, cost,
reporting features
• Nonprofit and volunteer
users targeted
• Designed survey & launch
• Presented findings and
recommendations
• Re-engaged after 6 months,
1 year
#17NTCvoluntech
14
15. The Secret Menu at Multnomah County
Library
Situation: Tech-savvy person approaches your organization
for a volunteer role that requires very little technical
knowledge.
Understand how our organization’s culture influences how
we engage volunteers:
• When a volunteer with specialized skills approaches us,
how do we react?
• What organizational knowledge should be shared and
communicated?
• Know who to ask for support and who can help you gain
buy in with others #17NTCvoluntech
15
16. Multnomah County Library: Email Newsletter
Software Research
Steps:
1. Recognized project was on my “to do” list for a while
2. Floated the idea with a current volunteer who was
looking for more challenging work
3. Gave the specific parameters; e.g. cost, number of
people on list, mobile compatible, etc.
4. Shared Google Doc for research, shared timeline,
encourage collaboration
5. Volunteer did well with project, now responsible for
reviewing monthly newsletter
#17NTCvoluntech
16
18. 18
Key Program Foundations & Documents
Ensure everyone is on the same page!
• Position description
• Agreement letter that includes a timeline
• NDA or confidentiality agreement
• Policies and procedures manual – as
appropriate
– Intellectual property, conflict resolution,
termination, etc.
#17NTCvoluntech
19. 19
Finding the Right Volunteer
• Recruit through appropriate channels
– VolunteerMatch, corporate partners, professional
associations
• Explore existing volunteer’s skills
• Tap into your network – donors, members,
supporters
• Screen for skills, experience, and cultural fit
• Orient to work and organization
#17NTCvoluntech
20. 20
Support the Volunteer/Paid Staff Relationship
Supervisors may not have much management
experience
• Start with the volunteer management basics
• Share resources – blogs, webinars, etc.
Facilitate the relationship
• Let go without checking out
• Assist in managing expectations
• Remove barriers, help solve challenges
• Design meaningful recognition
#17NTCvoluntech
21. 21
Evaluating Pro Bono Volunteer Engagement
There will be challenges
• Implement regular check-ins, build on them
• Share challenges and solutions across
supervisors and projects
• Solicit feedback from supervisors and
volunteers
• Share with your Information Seekers – great
information for your communication channels!
#17NTCvoluntech
22. 22
Putting a Plan in Place
• Identify stakeholders and strategic needs
• Invest in foundation documents and
processes
• Create clear and manageable scope
• Conduct appropriate screening and
orientation
• Develop and build-on evaluation points
• Share impact and create meaningful
recognition
#17NTCvoluntech
24. Thanks for Attending!
Jennifer Bennett, CVA
Sr. Manager, Education &
Training
VolunteerMatch
jbennett@volunteermatch.org
@JenBennettCVA
Liza J Dyer, CVA
Program Coordinator,
Volunteer Services
Multnomah County Library
lizaj@multcolib.org
@lizaface
#17NTCvoluntech
24
25. Market Research User Survey Project Goals and Timeline
Summary
VolunteerMatch, the web’s largest volunteer engagement network, is looking for a talented
pro-bono market research specialist to help us determine the satisfaction of our volunteer
users. Every month 800K volunteers visit our site looking for a great place to volunteer. We
want to develop a short pop-up survey on our site to determine how successfully we are at
showing them the right volunteer opportunities, if their experience on VolunteerMatch met
their expectations, and determine our Net Promoter Score. This project will be led by
Volunteer working with VolunteerMatch’s Product Management Team.
Project Participants Volunteer, Product Manager
Project Name Market Research User Survey
Begin Date 1/21/15
End Date 3/18/15
Scope of Work and Deliverables
Over the next few weeks the following work will be done by Volunteer working with the
Product Management Team:
Responsibility or Deliverable Led By Timeline
Research pop-up survey tools and recommend
most appropriate tool.
Week 1
Finalize initial survey questions. Week 1
Develop survey launch plan and methodology –
including sample size, users seeing the survey,
and how long the survey will run.
Week 2
Implement the survey on VolunteerMatch. Week 2
Monitor survey activity. Week 2 - 3
Analyze survey results Week 3
Develop 2nd
survey and create methodology. Week 4
Deploy 2nd
survey. Week 4
Monitor 2nd
survey activity. Week 5 - 6
Analyze survey results. Week 6
Develop summary of survey results and make
recommendations to improve user’s experience
on VolunteerMatch.
Week 8
Work Schedule
Most of the work on this project will take place independently and may be completed either
off-site or in the VolunteerMatch office. This work will take place over 6-8 weeks and will take
no more than 5 hours a week.
26. The project participants will check in at least once a week either in person or by phone. Email
and shared resources will be used between meetings to keep the project on schedule.
All questions about the project scope, deliverables, and any final decision making processes will
be directed to Susan Briggs.
Assumptions
All work on this project will be done in accordance and compliance with VolunteerMatch’s
Volunteer Non-Disclosure Agreement.
Signatures
I acknowledge that I have reviewed this project plan and responsible for the agreed upon work.
Volunteer Name (Printed)_______________________
Volunteer Signature _____________________________
Date ____/____/_______
VolunteerMatch Name (Printed)_______________________
Volunteer Signature _____________________________
Date ____/____/_______