The document provides information about an upcoming webinar on writing accurate and useful position descriptions, including the agenda, components of position descriptions, and tips for developing them. The webinar will cover getting started, involving others, responsibilities, skills, and using descriptions for recruitment, training, and retention.
Interviewing each prospective volunteer can seem overwhelming, but it's one of the best ways to ensure that the volunteers you recruit are the volunteers you need. This webinar introduces a variety of question types used in volunteer interviews and offers strategies for honing your interview skills. Materials will be provided to help you implement this process in your organization, as well as a training syllabus so you can learn how to recruit and train a volunteer staff to assist with prospective volunteer interviews.
What do you do when it's time to ask a volunteer to leave your organization? This webinar will give you the tools to address challenges around difficult volunteers, including volunteers aging in place and entrenched volunteers. You'll also learn how to minimize these situations in the future. Suggestions for determining when a volunteer should be terminated, and making it easier on you, other volunteers, and staff will be presented. The role that risk management plays in these decisions will also be included.
Build Staff Buy-in for your Volunteer Engagement ProgramVolunteerMatch
Is your organization open to engaging volunteers in new ways? Often one of the biggest challenges to a new model of volunteer engagement is the resistance of paid staff. Often attitudes and fears of our co-workers prevent us from expanding the work that volunteers do. But, if you've never worked with volunteers before, it can be scary. In this webinar we'll discuss strategies for working with paid staff to engage volunteers. We'll cover what you can do to alleviate some of those fears, strategies for working within a Union environment, and how you can train and support your coworkers as they become responsible for managing volunteers.
Where Do I Go From Here? Evolving your Volunteer Program for More InvolvementVolunteerMatch
How long do volunteers usually stay with your program? Do you struggle with keeping them interested, involved and engaged? This webinar will help you think about new strategies and help you evolve your program to include new roles and responsibilities for volunteers, pathways for more involvement and leadership positions in your program, how recognition plays a role in retention, and the importance of including continuing education and professional development to keep your volunteers engaged. Tools to help you evaluate your program implement new ideas will be provided.
At VolunteerMatch we have a unique view into what volunteers are looking for in an opportunity. The age of one-size fits all volunteer engagement is coming to an end. This webinar will start with a review of some of the things that we know about what volunteers are looking for in an opportunity. It will then help you use this information to start designing volunteer opportunities and determining who is the “right” volunteer for your program. You’ll also learn how “word of mouth” plays such a large role in attracting volunteers to your organization and how social media makes this even more important.
This is a great introduction to some of our more advanced webinars including Where do I go from here? Engage Volunteers in New Ways, and Developing a Strategic Plan for Volunteer Engagement
Walking the Walk: Engage Volunteers in your Volunteer Engagement ProgramVolunteerMatch
Stop just talking the talk and start walking the walk! Learn how to effectively delegate volunteer engagement and management work to volunteers so you have the opportunity to "think bigger." We'll discuss evaluating your program for volunteer engagement, determining how best to use volunteers, creating a communication plan, screening and training volunteers to be an important part of your volunteer recruiting, retention and recognition plans.
Are you engaging volunteers with an eye to the future? Do you know what your volunteer program should look like in 3 or 5 years? Join us as we talk about the fundamentals for creating a strategic plan for volunteer engagement for your organizations. This webinar will include components that should be included as well as ideas for working with organization leaders to include strategic goals for volunteer engagement in your organization's overall strategic plan.
Creating a Comprehensive & Engaging Volunteer Training ProgramVolunteerMatch
What do you volunteers need to know to be successful? This webinar will start with the basics and help you understand how to determine what information you should be sharing with your volunteers, and how that can be used to create a curriculum. We’ll then discuss how to present this information in a variety of ways using different delivery methods that appeal to adult learners. Assessing what your volunteers have learned, and creating ongoing training and professional development training for your volunteers will also be covered.
Interviewing each prospective volunteer can seem overwhelming, but it's one of the best ways to ensure that the volunteers you recruit are the volunteers you need. This webinar introduces a variety of question types used in volunteer interviews and offers strategies for honing your interview skills. Materials will be provided to help you implement this process in your organization, as well as a training syllabus so you can learn how to recruit and train a volunteer staff to assist with prospective volunteer interviews.
What do you do when it's time to ask a volunteer to leave your organization? This webinar will give you the tools to address challenges around difficult volunteers, including volunteers aging in place and entrenched volunteers. You'll also learn how to minimize these situations in the future. Suggestions for determining when a volunteer should be terminated, and making it easier on you, other volunteers, and staff will be presented. The role that risk management plays in these decisions will also be included.
Build Staff Buy-in for your Volunteer Engagement ProgramVolunteerMatch
Is your organization open to engaging volunteers in new ways? Often one of the biggest challenges to a new model of volunteer engagement is the resistance of paid staff. Often attitudes and fears of our co-workers prevent us from expanding the work that volunteers do. But, if you've never worked with volunteers before, it can be scary. In this webinar we'll discuss strategies for working with paid staff to engage volunteers. We'll cover what you can do to alleviate some of those fears, strategies for working within a Union environment, and how you can train and support your coworkers as they become responsible for managing volunteers.
Where Do I Go From Here? Evolving your Volunteer Program for More InvolvementVolunteerMatch
How long do volunteers usually stay with your program? Do you struggle with keeping them interested, involved and engaged? This webinar will help you think about new strategies and help you evolve your program to include new roles and responsibilities for volunteers, pathways for more involvement and leadership positions in your program, how recognition plays a role in retention, and the importance of including continuing education and professional development to keep your volunteers engaged. Tools to help you evaluate your program implement new ideas will be provided.
At VolunteerMatch we have a unique view into what volunteers are looking for in an opportunity. The age of one-size fits all volunteer engagement is coming to an end. This webinar will start with a review of some of the things that we know about what volunteers are looking for in an opportunity. It will then help you use this information to start designing volunteer opportunities and determining who is the “right” volunteer for your program. You’ll also learn how “word of mouth” plays such a large role in attracting volunteers to your organization and how social media makes this even more important.
This is a great introduction to some of our more advanced webinars including Where do I go from here? Engage Volunteers in New Ways, and Developing a Strategic Plan for Volunteer Engagement
Walking the Walk: Engage Volunteers in your Volunteer Engagement ProgramVolunteerMatch
Stop just talking the talk and start walking the walk! Learn how to effectively delegate volunteer engagement and management work to volunteers so you have the opportunity to "think bigger." We'll discuss evaluating your program for volunteer engagement, determining how best to use volunteers, creating a communication plan, screening and training volunteers to be an important part of your volunteer recruiting, retention and recognition plans.
Are you engaging volunteers with an eye to the future? Do you know what your volunteer program should look like in 3 or 5 years? Join us as we talk about the fundamentals for creating a strategic plan for volunteer engagement for your organizations. This webinar will include components that should be included as well as ideas for working with organization leaders to include strategic goals for volunteer engagement in your organization's overall strategic plan.
Creating a Comprehensive & Engaging Volunteer Training ProgramVolunteerMatch
What do you volunteers need to know to be successful? This webinar will start with the basics and help you understand how to determine what information you should be sharing with your volunteers, and how that can be used to create a curriculum. We’ll then discuss how to present this information in a variety of ways using different delivery methods that appeal to adult learners. Assessing what your volunteers have learned, and creating ongoing training and professional development training for your volunteers will also be covered.
New to volunteer management? Looking for a refresher on the basics? This webinar will walk you through the three primary Rs - recruitment, retention and recognition. We'll discuss the most popular program components such as interviews, orientations, volunteer handbooks, and more. And, we'll talk about the importance of managing risk for your program and your organization. All attendees will also receive a sample packet with examples of program documents and program assessment checklists to help you evaluate your existing program.
Playing by the Rules: Creating an Effective Volunteer HandbookVolunteerMatch
When was the last time you reviewed your Volunteer Handbook or Policies and Procedures Manual? It's probably been too long. Learn how to create a living document that can help both paid and volunteer staff be better informed and know what is expected of them. A good Volunteer Handbook can also help you better identify and deal with challenging volunteers. Whether you're just starting to create a Handbook or if you're looking for best practices on information to include, this webinar will evaluate the Handbook you have and help you create a stronger framework for your volunteer engagement program.
Measuring Success: How to Strategically Assess Your ProgramVolunteerMatch
Your volunteer engagement program can be measured by more than just the hours a volunteer gives your organization. What other kinds of information should you keep track of, and how do you know if you're doing a good job with your volunteer engagement program? This webinar will help you think through both the quantitative and qualitative information you can use to evaluate your program.
As leaders of volunteer engagement we want to share the impact volunteers have in our organization and in the community, but often the information we track doesn’t help us tell that story - The real story of volunteer engagement is so much more than the number of volunteers and hours served.
In this workshop Jennifer will discuss gathering the right information to inform your story and the key components to good storytelling. She'll also share how to build support and buy-in for the work volunteers do through compelling storytelling, and how to engage other staff – paid and volunteer – in this work.
During this workshop participants will be asked to explore how they tell the story of volunteer impact in their organization now, and through facilitated group discussion and brainstorming create a story that more accurately shares the work that volunteers do, identify what information could quantify or qualify the impact of that work, and leave with a worksheet and resources to begin telling and sharing that story.
Making Volunteer Engagement Everyone's JobVolunteerMatch
Too often the role of engaging volunteers falls exclusively to the volunteer program manager. It's not uncommon to hear the phrase "your volunteers" used within organizations. How do you make volunteer engagement everyone's job? This webinar will provide you with the tools to become an advocate for volunteer engagement. Learn how to create a step by step communication plan to reinforce the importance of volunteer engagement to key stakeholders within your organization.
In a Volunteer Recruitment Rut? Steps to Up Your Tech GameVolunteerMatch
With new, powerful technology popping up all over the web, managing online volunteer recruitment can be a time-consuming undertaking. But it doesn’t have to be. What if we told you there’s an easier way to maximize your volunteer opportunities’ reach and streamline your online recruitment efforts so you can focus on other parts of your program, like engaging volunteers?
In this best practices webinar, VolunteerMatch and the Association for Leaders in Volunteer Engagement (AL!VE) for shared insights into recruiting great volunteers online and tips for crafting an irresistible volunteer opportunity.
If you recognize the value in recruiting volunteers online or are having trouble finding the right fit lately, watch this video recording of our webinar: http://bit.ly/2q8JNwv.
Tap into the Power of Training and Set your Volunteers up to Succeed!VolunteerMatch
Are you preparing your volunteers for success, or leaving them to figure things out on their own? This session will explore best practices for adult education, and the need to develop a curriculum that meets the learning needs for new volunteers as well as supports ongoing learning for existing volunteers. In this engaging session we’ll practice effective and creative training delivery methods. Attendees will leave with a sample curriculum and a plan to evaluate their current volunteer training.
Re-energizing your Volunteer Program by Designing Mission-Driven OpportuntiesVolunteerMatch
Too often organizations look at volunteer engagement as something that's nice to have, and never realize the true potential of volunteers. But, our organizations become more successful, responsive, and effective when we look at volunteers as a key component to our organization's success. In this session we'll discuss creating a connection between the work volunteers do and the mission of your organization. You'll learn how to design volunteer opportunities with real impact, and how to tell the story of that impact both within your organization and to your community. Attendees will leave with sample mission-driven position descriptions and a worksheet to help craft their organization's story of volunteer engagement.
You want to share the impact volunteers have in your organization and in the community, but often the information you track doesn’t help you tell that story. This webinar will help you move past number of volunteers and number of hours and start telling the real story. You'll learn about information gathering and the key components to good storytelling, how to evaluate your current measurements and how to build support for a more thorough measurement and evaluation program, and how to engage other staff – paid and volunteer – in this work. You'll also receive a worksheet to help you begin to tell the story of volunteer impact in your organization. (last slide of the deck)
Join this free webinar to learn more about social media, and how you can use social media tools to increase your volunteer engagement and expand your volunteer recruitment.
Volunteer engagement is changing. What do you need to know about social media as a volunteer program manager? How can you use social media to promote your volunteer opportunities and recruit volunteers? This webinar will offer an introduction to including social media in your volunteer recruitment and retention plans. You'll see examples of Twitter, Facebook and YouTube pages, as well as blogs that other nonprofits have successfully used to draw attention to their organizations and volunteer opportunities.
You'll also learn about the social media tools available as part of your VolunteerMatch account that can help you promote your volunteer opportunity on other social networking sites.
VolunteerMatch is here to help make it easy for you to recruit volunteers, manage existing volunteers, and promote your organization.
Successfully Implementing Volunteer Program ChangesVolunteerMatch
What should you do when it’s time to change the policies and procedures that govern or guide the volunteers that work with your organization? How can you create a culture of inclusion and get buy-in for those new policies? This training will give you the tools to approach program changes in a strategic way. We will also cover what to do if volunteers either can’t or won’t adopt the policies, how to manage that situation, and what to do if ultimately you need to ask a volunteer to leave.
Re=Energize Your Volunteer Program: Creating Mission-Driven OpportunitiesVolunteerMatch
Too often organizations look at volunteer engagement as something that's nice to have, and never realize the true potential of volunteers. But, our organizations become more successful, responsive, and effective when we look at volunteers as a key component to our organization's success. In this session we'll discuss creating a connection between the work volunteers do and the mission of your organization. You'll learn how to design volunteer opportunities with real impact, and how to tell the story of that impact both within your organization and to your community. Attendees will leave with sample mission-driven position descriptions and a worksheet to help craft their organization's story of volunteer engagement.
VolunteerMatch Best Practices for Recruiting OnlineVolunteerMatch
Learn how to make the most of your VolunteerMatch account by creating your volunteer opportunities using best practices. This webinar will cover the eight simple steps to making your opportunities stand out on VolunteerMatch.
Creative and Innovative Recognition Strategies for Today's VolunteersVolunteerMatch
Are you doing the right things to recognize the work volunteers do for your organization? Are your recognition strategies and events stuck in the past? In this webinar we'll discuss what motivates today's volunteers and discuss strategies for matching recognition to motivation. We'll also share examples and ideas to incorporate creative and meaningful recognition into your volunteer engagement strategy
So many volunteer managers depend on groups of volunteers to meet the needs of their programs. Different types of groups can come with their own challenges.
We’ll discuss ideas for working with corporate groups, youth groups, and other groups. Effective practices for engagement, ideas for diversifying the work and commitment level of volunteer groups, the importance of creating opportunities with measurable impacts, and communicating those impacts will be discussed.
Integrating Virtual Opportunities and Remote Volunteers into your Volunteer P...VolunteerMatch
Managing remote volunteers can be challenging - how do you supervise, evaluate, or recognize the work of a volunteer you never meet face to face? The good news is that now, with an ever growing set of online tools, building an online community and connecting with someone across miles (or continents) is easier. In this webinar Jennifer Bennett and Deanna Cole will discuss best practices for creating meaningful relationships with remote volunteers, including building and empowering remote teams, managing projects by letting go but not checking out, and creating a two-way communication plan to share the work of remote volunteers with the organization and share what's happening at the organization with remote volunteers. While it is strongly encouraged and extremely beneficial to attend both Part I and Part II of this series, attending both is not required.
Balancing it all: The Shifting Role of Volunteer Engagement LeadersVolunteerMatch
Roles and organizational priorities are shifting. It's exciting, but it can also feel like there's too much to do and no one to help you! In this session we'll discuss strategies for evolving and managing your role, being 'all things to all people' and how delegating and developing processes can help.
Cost:
Free
Designing meaningful, mission-driven virtual volunteer opportunities, and managing remote volunteers can be challenging. How do you create work than can be done independently, and still supervise, evaluate, or recognize the work of a volunteer you never meet face to face? The good news is that now, with an ever growing set of online tools, building an online community and connecting with someone across miles (or continents) is easier. In this webinar we will discuss best practices for creating those opportunities and developing meaningful relationships with remote volunteers, including building and empowering remote teams, managing projects by letting go but not checking out, and creating a two-way communication plan to share the work of remote volunteers with the organization and share what's happening at the organization with remote volunteers.
Creating a Culture of Volunteer EngagementVolunteerMatch
It's important to create a culture of inclusion and engagement of volunteers within your organization. But, it can be hard to recognize what your current culture says to volunteers, or identify how to make changes to help volunteers feel more welcome. This webinar will help you identify how your organization's current culture is shaping or limiting what volunteers do, and provide steps you can take to start to create more understanding, respect, and appreciation for engaging volunteers.
VolunteerMatch Solutions BPN Webinar: Trends & Best Practices in Using Social...VolunteerMatch
July 2012 Best Practice Network Webinar, presented by VolunteerMatch
Session Description:
Social media has emerged as an ideal platform for sharing a company's corporate responsibility story with its stakeholders. It's authentic. It's continuous. It's targeted. It's interactive. But as opportunities to inform, engage and activate stakeholders continue to grow with the changing technology, small businesses in particular can face challenges in adapting. What tools are worth the investment of time? How can compelling CSR content be developed and shared most efficiently, without sacrificing engagement?
Georgetown University's Center for Social Impact Communication (CSIC) recently conducted research on how small businesses are thinking about CSR, social media, and the intersection of the two. Join Julie Dixon, deputy director of CSIC, for an interactive discussion on trends and best practices, as well as recommendations on how smaller organizations can share their compelling stories of community involvement and employee volunteerism in ways that meet their unique limitations on resources, staff and time.
About Our Guest Speaker:
Julie Dixon is the Deputy Director of the Center for Social Impact Communication (CSIC) at Georgetown University, where she manages the day-to-day operations of the center including research, curriculum and partnership development, outreach and communications. She's the author of CSIC's recent publication "Small Business, Big Engagement," a comprehensive set of trends and best practices for small businesses looking to use social media to engage stakeholders in their socially responsible business practices. Follow her work at the center on Twitter at @georgetowncsic.
Volunteer recognition programs your employees will love - March 2015 Voluntee...VolunteerMatch
Employee volunteers who go above and beyond deserve recognition. Rewards and awards programs offer your employees incentive to get involved, fun competition with their coworkers, and a feeling of being appreciated.
But we think these volunteer champions deserve something more than a free t-shirt. In this month’s Best Practice Network (BPN) Webinar, we’ll hear from Nationwide and AT&T – two companies that get creative with their employee recognition programs. They’ll inspire you to start your own unique reward practices.
Oh, and we’ll be doing things a little differently this month. We’re excited to announce “Bite-Sized BPNs”: The same great information packed into half the time. Pairs well with coffee, lunch, or snack breaks.
New to volunteer management? Looking for a refresher on the basics? This webinar will walk you through the three primary Rs - recruitment, retention and recognition. We'll discuss the most popular program components such as interviews, orientations, volunteer handbooks, and more. And, we'll talk about the importance of managing risk for your program and your organization. All attendees will also receive a sample packet with examples of program documents and program assessment checklists to help you evaluate your existing program.
Playing by the Rules: Creating an Effective Volunteer HandbookVolunteerMatch
When was the last time you reviewed your Volunteer Handbook or Policies and Procedures Manual? It's probably been too long. Learn how to create a living document that can help both paid and volunteer staff be better informed and know what is expected of them. A good Volunteer Handbook can also help you better identify and deal with challenging volunteers. Whether you're just starting to create a Handbook or if you're looking for best practices on information to include, this webinar will evaluate the Handbook you have and help you create a stronger framework for your volunteer engagement program.
Measuring Success: How to Strategically Assess Your ProgramVolunteerMatch
Your volunteer engagement program can be measured by more than just the hours a volunteer gives your organization. What other kinds of information should you keep track of, and how do you know if you're doing a good job with your volunteer engagement program? This webinar will help you think through both the quantitative and qualitative information you can use to evaluate your program.
As leaders of volunteer engagement we want to share the impact volunteers have in our organization and in the community, but often the information we track doesn’t help us tell that story - The real story of volunteer engagement is so much more than the number of volunteers and hours served.
In this workshop Jennifer will discuss gathering the right information to inform your story and the key components to good storytelling. She'll also share how to build support and buy-in for the work volunteers do through compelling storytelling, and how to engage other staff – paid and volunteer – in this work.
During this workshop participants will be asked to explore how they tell the story of volunteer impact in their organization now, and through facilitated group discussion and brainstorming create a story that more accurately shares the work that volunteers do, identify what information could quantify or qualify the impact of that work, and leave with a worksheet and resources to begin telling and sharing that story.
Making Volunteer Engagement Everyone's JobVolunteerMatch
Too often the role of engaging volunteers falls exclusively to the volunteer program manager. It's not uncommon to hear the phrase "your volunteers" used within organizations. How do you make volunteer engagement everyone's job? This webinar will provide you with the tools to become an advocate for volunteer engagement. Learn how to create a step by step communication plan to reinforce the importance of volunteer engagement to key stakeholders within your organization.
In a Volunteer Recruitment Rut? Steps to Up Your Tech GameVolunteerMatch
With new, powerful technology popping up all over the web, managing online volunteer recruitment can be a time-consuming undertaking. But it doesn’t have to be. What if we told you there’s an easier way to maximize your volunteer opportunities’ reach and streamline your online recruitment efforts so you can focus on other parts of your program, like engaging volunteers?
In this best practices webinar, VolunteerMatch and the Association for Leaders in Volunteer Engagement (AL!VE) for shared insights into recruiting great volunteers online and tips for crafting an irresistible volunteer opportunity.
If you recognize the value in recruiting volunteers online or are having trouble finding the right fit lately, watch this video recording of our webinar: http://bit.ly/2q8JNwv.
Tap into the Power of Training and Set your Volunteers up to Succeed!VolunteerMatch
Are you preparing your volunteers for success, or leaving them to figure things out on their own? This session will explore best practices for adult education, and the need to develop a curriculum that meets the learning needs for new volunteers as well as supports ongoing learning for existing volunteers. In this engaging session we’ll practice effective and creative training delivery methods. Attendees will leave with a sample curriculum and a plan to evaluate their current volunteer training.
Re-energizing your Volunteer Program by Designing Mission-Driven OpportuntiesVolunteerMatch
Too often organizations look at volunteer engagement as something that's nice to have, and never realize the true potential of volunteers. But, our organizations become more successful, responsive, and effective when we look at volunteers as a key component to our organization's success. In this session we'll discuss creating a connection between the work volunteers do and the mission of your organization. You'll learn how to design volunteer opportunities with real impact, and how to tell the story of that impact both within your organization and to your community. Attendees will leave with sample mission-driven position descriptions and a worksheet to help craft their organization's story of volunteer engagement.
You want to share the impact volunteers have in your organization and in the community, but often the information you track doesn’t help you tell that story. This webinar will help you move past number of volunteers and number of hours and start telling the real story. You'll learn about information gathering and the key components to good storytelling, how to evaluate your current measurements and how to build support for a more thorough measurement and evaluation program, and how to engage other staff – paid and volunteer – in this work. You'll also receive a worksheet to help you begin to tell the story of volunteer impact in your organization. (last slide of the deck)
Join this free webinar to learn more about social media, and how you can use social media tools to increase your volunteer engagement and expand your volunteer recruitment.
Volunteer engagement is changing. What do you need to know about social media as a volunteer program manager? How can you use social media to promote your volunteer opportunities and recruit volunteers? This webinar will offer an introduction to including social media in your volunteer recruitment and retention plans. You'll see examples of Twitter, Facebook and YouTube pages, as well as blogs that other nonprofits have successfully used to draw attention to their organizations and volunteer opportunities.
You'll also learn about the social media tools available as part of your VolunteerMatch account that can help you promote your volunteer opportunity on other social networking sites.
VolunteerMatch is here to help make it easy for you to recruit volunteers, manage existing volunteers, and promote your organization.
Successfully Implementing Volunteer Program ChangesVolunteerMatch
What should you do when it’s time to change the policies and procedures that govern or guide the volunteers that work with your organization? How can you create a culture of inclusion and get buy-in for those new policies? This training will give you the tools to approach program changes in a strategic way. We will also cover what to do if volunteers either can’t or won’t adopt the policies, how to manage that situation, and what to do if ultimately you need to ask a volunteer to leave.
Re=Energize Your Volunteer Program: Creating Mission-Driven OpportunitiesVolunteerMatch
Too often organizations look at volunteer engagement as something that's nice to have, and never realize the true potential of volunteers. But, our organizations become more successful, responsive, and effective when we look at volunteers as a key component to our organization's success. In this session we'll discuss creating a connection between the work volunteers do and the mission of your organization. You'll learn how to design volunteer opportunities with real impact, and how to tell the story of that impact both within your organization and to your community. Attendees will leave with sample mission-driven position descriptions and a worksheet to help craft their organization's story of volunteer engagement.
VolunteerMatch Best Practices for Recruiting OnlineVolunteerMatch
Learn how to make the most of your VolunteerMatch account by creating your volunteer opportunities using best practices. This webinar will cover the eight simple steps to making your opportunities stand out on VolunteerMatch.
Creative and Innovative Recognition Strategies for Today's VolunteersVolunteerMatch
Are you doing the right things to recognize the work volunteers do for your organization? Are your recognition strategies and events stuck in the past? In this webinar we'll discuss what motivates today's volunteers and discuss strategies for matching recognition to motivation. We'll also share examples and ideas to incorporate creative and meaningful recognition into your volunteer engagement strategy
So many volunteer managers depend on groups of volunteers to meet the needs of their programs. Different types of groups can come with their own challenges.
We’ll discuss ideas for working with corporate groups, youth groups, and other groups. Effective practices for engagement, ideas for diversifying the work and commitment level of volunteer groups, the importance of creating opportunities with measurable impacts, and communicating those impacts will be discussed.
Integrating Virtual Opportunities and Remote Volunteers into your Volunteer P...VolunteerMatch
Managing remote volunteers can be challenging - how do you supervise, evaluate, or recognize the work of a volunteer you never meet face to face? The good news is that now, with an ever growing set of online tools, building an online community and connecting with someone across miles (or continents) is easier. In this webinar Jennifer Bennett and Deanna Cole will discuss best practices for creating meaningful relationships with remote volunteers, including building and empowering remote teams, managing projects by letting go but not checking out, and creating a two-way communication plan to share the work of remote volunteers with the organization and share what's happening at the organization with remote volunteers. While it is strongly encouraged and extremely beneficial to attend both Part I and Part II of this series, attending both is not required.
Balancing it all: The Shifting Role of Volunteer Engagement LeadersVolunteerMatch
Roles and organizational priorities are shifting. It's exciting, but it can also feel like there's too much to do and no one to help you! In this session we'll discuss strategies for evolving and managing your role, being 'all things to all people' and how delegating and developing processes can help.
Cost:
Free
Designing meaningful, mission-driven virtual volunteer opportunities, and managing remote volunteers can be challenging. How do you create work than can be done independently, and still supervise, evaluate, or recognize the work of a volunteer you never meet face to face? The good news is that now, with an ever growing set of online tools, building an online community and connecting with someone across miles (or continents) is easier. In this webinar we will discuss best practices for creating those opportunities and developing meaningful relationships with remote volunteers, including building and empowering remote teams, managing projects by letting go but not checking out, and creating a two-way communication plan to share the work of remote volunteers with the organization and share what's happening at the organization with remote volunteers.
Creating a Culture of Volunteer EngagementVolunteerMatch
It's important to create a culture of inclusion and engagement of volunteers within your organization. But, it can be hard to recognize what your current culture says to volunteers, or identify how to make changes to help volunteers feel more welcome. This webinar will help you identify how your organization's current culture is shaping or limiting what volunteers do, and provide steps you can take to start to create more understanding, respect, and appreciation for engaging volunteers.
VolunteerMatch Solutions BPN Webinar: Trends & Best Practices in Using Social...VolunteerMatch
July 2012 Best Practice Network Webinar, presented by VolunteerMatch
Session Description:
Social media has emerged as an ideal platform for sharing a company's corporate responsibility story with its stakeholders. It's authentic. It's continuous. It's targeted. It's interactive. But as opportunities to inform, engage and activate stakeholders continue to grow with the changing technology, small businesses in particular can face challenges in adapting. What tools are worth the investment of time? How can compelling CSR content be developed and shared most efficiently, without sacrificing engagement?
Georgetown University's Center for Social Impact Communication (CSIC) recently conducted research on how small businesses are thinking about CSR, social media, and the intersection of the two. Join Julie Dixon, deputy director of CSIC, for an interactive discussion on trends and best practices, as well as recommendations on how smaller organizations can share their compelling stories of community involvement and employee volunteerism in ways that meet their unique limitations on resources, staff and time.
About Our Guest Speaker:
Julie Dixon is the Deputy Director of the Center for Social Impact Communication (CSIC) at Georgetown University, where she manages the day-to-day operations of the center including research, curriculum and partnership development, outreach and communications. She's the author of CSIC's recent publication "Small Business, Big Engagement," a comprehensive set of trends and best practices for small businesses looking to use social media to engage stakeholders in their socially responsible business practices. Follow her work at the center on Twitter at @georgetowncsic.
Volunteer recognition programs your employees will love - March 2015 Voluntee...VolunteerMatch
Employee volunteers who go above and beyond deserve recognition. Rewards and awards programs offer your employees incentive to get involved, fun competition with their coworkers, and a feeling of being appreciated.
But we think these volunteer champions deserve something more than a free t-shirt. In this month’s Best Practice Network (BPN) Webinar, we’ll hear from Nationwide and AT&T – two companies that get creative with their employee recognition programs. They’ll inspire you to start your own unique reward practices.
Oh, and we’ll be doing things a little differently this month. We’re excited to announce “Bite-Sized BPNs”: The same great information packed into half the time. Pairs well with coffee, lunch, or snack breaks.
Nonprofit Insights: Tapping into the Power of National Days and Weeks of ServiceVolunteerMatch
For many nonprofit organizations, national events like MLK Day of Service, National Volunteer Week or #GivingTuesday create not only another opportunity to build support, but also more work, more logistical challenges, and potential fatigue among donors and volunteers.
How can nonprofits balance the potential benefits of #GivingTuesday?
In this webinar, VolunteerMatch, #GivingTuesday and the Support Center for Child Advocacy talk about how organizations can tap into the power of national days and weeks of service. No matter the size or budget of your nonprofit, this webinar provides insight into how you can engage volunteers to help with campaigns on days like #GivingTuesday, and, vice versa, how these national days of giving and volunteering can help grow your volunteer engagement.
At VM Summit 16, we heard from members of the Hunger Volunteer Collaborative including VolunteerMatch, the
Alliance to End Hunger, and the Taproot Foundation about how they fight hunger with pro bono programming that leverages logistic and safety expertise. Learn about ways to get involved and reduce food insecurity in the U.S., as well as examples of how companies are joining the effort.
"Stop the Funding: Social Sector is Fully Resourced." Until we see this headline across our newsfeeds, the corporate sector must continue to innovate on ways to build nonprofit capacity. Pro bono and skilled volunteering can connect the dots between the shortage of resources and the wealth of skills in the private sector. With 76% of nonprofits reporting an increase in demand for their services and over 50% unable to meet the demand, skilled volunteering programs offer a tremendous value to an organization’s infrastructure allowing for increased capacity and expanded programming. Taproot Foundation led a panel discussion with leading corporate
and nonprofit partners who shared real-life examples of succeeding at, stumbling with, and scaling skilled volunteer and pro bono programs! Attendees heard from experts and
walked away with tools supporting an increased engagement in pro bono and skilled volunteering.
Nonprofit Insights: How Design Thinking Helps You Increase Impact And InnovationVolunteerMatch
Nonprofit organizations provide some of the most basic and essential services to those who need them most: clean water, food, shelter, etc. However, despite often Herculean efforts, many organizations lack resources and find themselves understaffed and underfunded. For organizations to survive, thrive, and fulfill their missions, the key is constant innovation.
During this free webinar, we’ll discuss how innovative nonprofits (e.g. American Red Cross, GRID Alternative, buildOn, etc.) utilize Customer Centric Design Thinking — a methodology developed at the Institute of Design at Stanford — to think outside-the-box and find ways to leverage existing resources, volunteers, staff, and social media presence to increase impact. We’ll then discuss methods for using design thinking to increase engagement, awareness, volunteerism, and fundraising at your organization.
This webinar will be lead by Ryall Carroll, Ph.D. Marketing and Co-Founder of raiserve.org.
You’ve just learned about technology options for your nonprofit, and you think, “Great, I’m so excited to get started! But wait—how can we start implementing within our current resources?” Engaging pro bono volunteers might be the right way to go!
Engaging pro bono volunteers for your technology needs will not only allow you to create new ways to deliver on your mission, but it will help broaden your volunteer options as well (in a way that many, many corporate volunteer programs are looking for!).
This session will take you through the entire process of finding just the right volunteer or group of volunteers, including:
How to create an effective job description and project timeline geared toward technology volunteers
Best practices in recruiting pro bono volunteers with specialized skill sets
How to market your new volunteer roles
How to scale your program to accommodate companies seeking pro bono opportunities for their employees
How to align your staff or volunteer structure to support pro bono volunteers
Useful documents related to the webinar „Mentoring Researchers” (19th June 2019).
Author: Isabelle Halleux and Brigitte Ernst from the University of Liege
You have a solid base for recruiting and training chapter volunteers that has worked well in the past. Then came the evidence-based research on volunteers challenging our percepts. Followed by the pandemic and increased volunteer burnout. Turns out our training programs need a new approach. What can you do? Let’s do a reboot on chapter volunteer training. Join us for a conversation on how to use volunteer motivations and personas to drive learning and rethink our approach so we can retain volunteers and develop future leaders. Ready to shift your volunteer training to get a better learning experience?
How people want to spend their volunteer time is changing. What volunteers are looking for today, and will be looking for tomorrow, is different from what volunteers wanted just a few years ago. Whether you're looking to invite volunteers into your organization or send employees out into the community as volunteers this session can help. 2015 VolunteerMatch Summit attendees learned how to design opportunities that provide the right experience for volunteers by rethinking the work (and the way it's talked about), focusing on the impact of the work, and thinking about the skills, experiences and characteristics of the "right" volunteer for the role.
Master Your Life Acadeby - by Bhavishya Enterprisesvmaste
Talks about the importance of Soft Skills Training and the benefits accrued to individuals as well as organizations undergoing high-end Soft Skills Training programs
Understanding the identity of a company’s workforce can offer clarity for an organization, especially when it comes to managing them. Behavioral assessments are one of the tools leaders can leverage when it comes to better understanding an employee’s behavior tendencies. This multifaceted Spotlight Webinar will showcase the stories of two organizations that have integrated behavioral assessments into their people management process. The first speaker Suzanne Farmer, AVP organizational development and training for UT Southwestern Medical Center will share how leaders are leveraging assessment data in determining employee potential and movement. The second speaker, Ryan Smith, chief operating officer of Raidious, a full service digital agency, will unveil how leaders leverage the Predictive Index Behavioral Assessment as a key tool for onboarding and supporting new hires to understanding how one’s behavioral traits influence team collaboration.
During this webinar:
Recognize how behavioral assessment tools can be leveraged through all phases of the employee lifecycle.
Hear how behavioral assessments can enhance team communication and provide insight on employee work and communication styles.
Observe how assessments are influential beyond HR leaders but to executives across an organization.
A quick, informal presentation on the basics of the DePaul University Internship Program (UIP).
UIP is an academic program open to all undergraduate majors to earn credit for their internship experience, and fulfills the Experiential Learning Requirement.
This presentation is an informal version of the full UIP Orientation webinar. For more information, please reach out to uip@depaul.edu
DetailsNOTE Please review the attached document Leadership Rmackulaytoni
Details:
NOTE: Please review the attached document Leadership Reflection, located under course materials, before beginning this assignment.
In 750 words reflect on what you learned from your leadership interview.
Describe what you learned from your interview.
Describe how you will use the information in your own leadership experiences.
Prepare this assignment according to the guidelines found in the APA Style Guide and Typing Template, located in the Student Success Center. An abstract is not required.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are required to submit this assignment to LopesWrite. Please refer to the directions in the Student Success Center.
This benchmark assignment assesses the following programmatic competencies: 2.4: Evaluate intrapersonal skills.
Attachment #1:
PSY-693 Professional Capstone
Benchmark Assignment - Leadership Reflection Paper
Step 1:
Chose a leader in your prospective career field to interview. He or she should be someone who is respected and viewed as an effective and/or exemplary leader in their organization or field. The leader must be preapproved by your instructor.
Step 2:
Set a date and time for the interview. This should be, preferably, a face-to-face interview. A phone interview will suffice if your leader lives out of state. Be sure to organize the interview well in advance. An email interview is not acceptable.
Step 3:
From the list below, choose at least four questions you would like to ask your leader. You are also required to
create three of your own questions
, specific to that leader or field. Make sure your questions are open-ended and address the Five Practices of Exemplary Leadership
· How did you enter your career field?
· What were some of the biggest challenges?
· What is your educational background?
· How important is networking?
· What steps/advice do you recommend for those entering the field?
· What strengths do you believe you possess as a leader? Weaknesses?
· What are three to four actions you believe are essential to enable others to be successful?
· What advice do you have for building relationships and trust in an organization?
Step 4:
Conduct your interview using a recording device or taking effective notes. Include the date, time, and location of your interview.
What you will turn in:
three original questions, notes from interview (questions and answers), and reflection assignment. Also, be prepared to share your interview and reflection with other learners in this class.
This benchmark assignment assesses the following programmatic competencies: 2.4: Evaluate intrapersonal skills
Attachment #2: This is the interview
Leadership Reflection Paper
Step 1:
Chose a leader in your prospective career field to interview. He or she should be someone who is respected and viewed as an effective and/or exempla ...
Mentoring programs have become mainstream. About 70% of Fortune 500 companies have one. A Harvard Business Review study of 30 professional firms found that, in a hypercompetitive world, it is easy for mentoring programs to become stale and bureaucratic. Mentoring can have positive impacts in terms of job satisfaction, organisational commitment, and even career progression. In this presentation, I explain how mentoring mentoring influences both career progression and salary. Of course many of these findings depend on the specific type of mentoring and institution, but positive effects are clear. Kindly contact me (WA: +233550157572 ) if need support to design a mentoring initiative in your workplace.
Fighting Hunger Together: The Basics of Volunteer ManagementVolunteerMatch
Modeled on our popular webinar The New Volunteer Manager’s Toolkit we’ll discuss all of the basic program components from volunteer handbooks to creating a comprehensive volunteer retention plan popular in volunteer engagement, but with a focus on the needs of hunger relief organizations. This webinar was originally designed for new volunteer managers, but even seasoned professionals can learn something new.
Engaging Pro Bono and Skills-Based VolunteersVolunteerMatch
Integrating skills-based volunteers into your existing volunteer program is both exciting and scary. If you're thinking about adding skilled volunteers to your program, or if you've just started, this seminar can help you make the experience successful for both the volunteer and the organization. Navigating the introduction of the idea into your organization, developing the art of delegating work to volunteers, and setting achievable outcomes will be covered.
What You'll Learn:
How to design successful skills-based volunteer projects
Strategies for managing skills-based volunteers
Purpose Driven Corporate Social Responsibility is Not a Myth (+ Proof!)!VolunteerMatch
How do you balance purpose and corporate responsibility? And how do directives from leadership fit into your employee volunteer program goals? Last (but certainly not least), how do you create a program that’s inclusive of employee wants? If this feels like a lot to juggle, you’re not alone.
What’s ethics got to do with this? Ethics and Decision Making in Volunteer En...VolunteerMatch
As leaders of volunteer engagement we’re often asked to make difficult decisions. How do we know if the decisions we’re making are the right ones? When you’re in this type of dilemma how do you intervene or lead? In this highly interactive workshop we’ll explore how ethics guide the work we do leading and engaging volunteers, and we’ll practice using ethical decision making. Attendees will leave with a worksheet to help introduce and use ethical decision making in their organization.
How to boost employee engagement with the volunteer match networkVolunteerMatch
Many companies invest a lot of time in researching nonprofits and curating one-off volunteer opportunities for their employees. Yet research shows that one-third of employees won’t actually give through their workplace because they’re not able to choose the causes that matter to them.
What if there were an easy way to connect employees with high-quality volunteer experiences that are meaningful to them?
There is. The VolunteerMatch Network is a consolidation of vetted, real-time nonprofit volunteer needs, all in one place. It can be easily integrated into your existing corporate giving platform in a way that’s tailored to your company’s goals and preferences.
On Tuesday, May 29, 2018 at 2pm ET/11am PT webinar attendees got a walkthrough of:
-Why it’s important to give your employees choice in your volunteer program
-How to balance employee choice with company-sponsored cause areas
-How the VolunteerMatch Network connects employees with causes that are meaningful to them
-How VolunteerMatch’s custom integrations can serve the interests of both your company and its individual employees, while saving you time and money.
Listen to Your Employees: How to Craft a Volunteer Program That Meets Their N...VolunteerMatch
In overwhelming numbers, employees want their companies to offer ways for them to volunteer. Yet, one-third of employees won’t give through their workplace because they’re not able to choose the causes that matter to them. On Tuesday, March 27, 2018, VolunteerMatch presented ways to gauge employee preferences and mobilize employees to give back in the way they want to.
Join this free webinar, hosted only once a year, to learn more about the CCVA and the process for applying for and receiving your CVA. Credentialing in any profession increases credibility and promotes career development. Learn about this unique performance-based credentialing program, the process for becoming Certified in Volunteer Administration and how it can benefit you and your organization. Recommended for those with at least 3 years of experience in any setting.
Stop Wasting Time! How to ‘Go Big’ with Your Employee Volunteer Program’s ImpactVolunteerMatch
We know the benefits employee volunteer programs have on business: increased employee engagement and satisfaction, better recruitment and retention, publicity, skill development, team-building, and more. But how do you maximize these benefits while also achieving the greatest community impact possible? VolunteerMatch delved into this topic in this webinar.
Aligning your volunteer program with employee interestsVolunteerMatch
Studies show that employees seek out companies that embody socially responsible values and provide an outlet for volunteering. You’ve checked those boxes yet can’t seem to get your employees to participate in your volunteer program.
Where’s the disconnect here?
How to Make Volunteering Work for All Your EmployeesVolunteerMatch
On June 13, 2017, VolunteerMatch and Bright Funds teamed up to discuss how to create a multi-faceted corporate volunteer program to engage all employees.
Nonprofit Insights: Stories & Solutions Shaping the Future of Volunteer Scree...VolunteerMatch
It’s undeniable: vetting volunteers is essential in securing your nonprofit’s work.
The way in which you vet volunteers is equally as important. It could make all the difference as to whether a volunteer is mistakenly screened or not. It’s one reason why we’re sharing positive volunteer screening experiences and other stories of how crises happened or were averted from peers in the field.
Imagine recruiting over 100 new volunteers each week or supporting over 250 local nonprofits annually with your employee volunteer program. The Girl Scouts of Greater Chicago and Northwest Indiana and Groupon have been able to accelerate their volunteer programs through an innovative approach and strategic community partnerships. Learn about this unique partnership and signature skills-based volunteer event—“Scout Out Engineering”—that was developed in Chicago and has scaled to the Bay Area! Both organizations also shared tips on how they use YourMatch and VolunteerMatch for volunteer management and recruitment.
In an increasingly globalized world, using technology to reconnect people with their local communities and exploring the ways they can give back is something each of us does in our daily work. Get inspired by stories of local communities becoming increasingly connected and how you can continue to build networks of impact. Similar to VolunteerMatch, Groupon helps people connect with their local communities. Groupon is building the daily habit for local commerce, redefining how traditional small businesses attract customers. The mission: to grow our love of local and build networks of impact.
The CSR Scene: From Checkbook Philanthropy to Authentic EngagementVolunteerMatch
This stimulating session offered a perspective on how
corporate community involvement has evolved over the
past 20 years. We explored the key trends in philanthropy
and corporate social responsibility (CSR), examined the
challenges companies and nonprofits face in working
together to achieve authentic engagement, and took a
peek at what may be coming down the line. The “CSR
Scene” is a constantly evolving field of work, with many
moving parts. Participants engaged in conversation
about this dynamically changing environment and the
obstacles as well as opportunities it presents.
Have you ever wondered what’s possible with collaboration? Time Warner Cable—while a corporate client of VolunteerMatch—saw a need for more STEM-related volunteer opportunities for their employees. The Connectory—the largest database of youth-serving STEM programs in the world—saw a need for more STEM-focused volunteers to support a growing number of programs. VolunteerMatch provided the perfect platform
for these resources to meet. At this session, VM Summit 16 attendees learned about how this partnership was launched, the
impact it has had so far, and best practices for
collaboration.
Surprising Ways You Can Get the Most out of Your MeetingsVolunteerMatch
Most meetings are bad; virtual meetings are worse. But you keep having meetings. There is hope. This session, presented by Danny Mittleman, focused on: [1] specific research-proven techniques that can triple your team’s brainstorming productivity [2] a process to help your team decide which few of those
many brainstormed ideas to focus on—without ever voting an idea “off the island”; and [3] an argument for never voting at meetings—unless you vote at the beginning, before you discuss
a topic.
Understanding Soft Risk in Volunteer EngagementVolunteerMatch
We all worry about the hard risks that can have an impact on our volunteers and the work they do, but too often we don’t think about the soft risk. Soft risks are the attitudes, beliefs and actions that expose our organizations to risks. Those risks may include the actions of staff – both paid and volunteer, interactions on social media, lack of training for leaders and volunteers - leading to risky behavior, and how failing to screen for characteristics or “fit” can open volunteers and the organization up to risk. This webinar is designed to help attendees identify soft risks in their organization and give them the tools to make changes to processes and culture to minimize and address these risks.
What You'll Learn:
* Understand how your organization's culture of volunteer engagement may be opening it up to soft risk.
* Lead your organization though a soft risk assessment.
* Design communication and training plans to address soft risk.
From the Inside Out: Creating a Culture of Volunteer EngagementVolunteerMatch
Are the things you value and believe about volunteers reflected in your organization’s culture? Too often volunteers are thought of as a “nice to have” rather than a critical component to success. If there’s a lack of understanding of the real value volunteers bring to your organization, or if you want to consciously develop a culture that welcomes volunteers this workshop will help you work within your organization to create real inclusion and understanding of the work volunteers do.
From the Inside Out: Creating a Culture of Volunteer Engagement
Writing Accurate and Useful Position Descriptions
1. Writing Accurate and
Useful Position
Descriptions
Jennifer Bennett @JenBennettCVA
CVA, Senior Manager, Education & Training
Matt Wallace @ItsMattWallace
Senior Associate, Nonprofit Relations
Page
2. To hear the presentation
by phone call:
Writing Accurate and Useful Position
Descriptions (415) 655-0056
Access Code: 690-784-930
Jennifer Bennett @JenBennettCVA
CVA, Senior Manager, Education & Training
Matt Wallace @ItsMattWallace
Senior Associate, Nonprofit Relations
Follow this webinar on Twitter to
join the conversation!
Hash tag: #VMlearn
Jennifer Bennett, CVA, Senior Manager, Education & Training
2
3. Agenda
• Components of a position descriptions
• Getting started writing or updating position
descriptions
• Putting position descriptions in their place
• Just don’t put them in a drawer
• Using position descriptions in recruitment,
training and retention
3
4. Parts of a Position Description
• Title
– Volunteer is a staff category, not a title
• Team or Department
– Reports to/Works with
• Description of role
– Brief but explains what the position does
• Primary Responsibilities
– Secondary Responsibilities
• Skills and Experience
– What a volunteer needs to know to be successful
• Time Commitment
– Hours/week, months
4
5. Involve Others
Before you get started create a plan and timeline
for creating or updating volunteer position
descriptions.
• Recruit a volunteer with HR experience
• Have volunteers write their own position descriptions
– Do the position descriptions written by volunteers match your
expectations for the position?
• Involve program managers, team leaders
– Create a committee with representatives from each constituent
groups to coordinate the process
5
6. Put Positions in Their Place
Integrate volunteer positions into the organization
structure.
• Use the reports to/works with section to
determine how positions fit together.
• Can positions be divided into new positions,
graded levels or leadership positions?
– Encourages volunteers to grow or take on more
responsibilities.
6
7. Responsibilities
• Primary responsibilities
– Day to day activities
– Recurring responsibilities
– What are volunteers expected to do in this position?
– What behaviors or actions are required for this position?
• Secondary responsibilities
– Actions or activities that are required of all volunteers
– Team or program responsibilities
7
8. Creating Accurate Responsibilities
What responsibilities or activities are
• Missing?
• Appear on more than one position description?
• Happen each shift or day? Seasonally or annually?
Have they been included? What’s missing?
– Seek feedback from constituents and others from within the
organization.
8
9. Skills and Experience + Training
All the things a volunteer needs to know to be
successful in the position.
• Skills can be position or team specific
– May include things that can only be learned in your organization
or during a shift (on the job training.)
• Experience or characteristics a volunteer needs to
have to be a good fit for the position or organization
• Career skills
– Are volunteers expected to have these skills before they start, or
can they be gained during service?
9
10. Don’t Just Put them in a Drawer!
Use Volunteer Position Descriptions to recruit.
• Tell prospective volunteers how they fit into the
organization.
• Outline the day to day work a volunteer can do.
• Explain what skills you’re looking for, and what
volunteers can learn.
• Share the full position description with prospective
volunteers so they can better under-stand what’s
expected of them.
10
11. Don’t Just Put them in a Drawer!
Use them to develop application and interview
questions.
• Create application questions to investigate a prospective
volunteer’s previous experience.
• Develop interview questions that explore a volunteer’s
ability to fulfill the positions primary responsibilities.
• Ask questions that help you understand how well a
volunteer might work with the team or in the organization
structure.
11
12. Don’t Just Put them in a Drawer!
Use them to inform orientations and develop
trainings.
• Use primary responsibilities and skills to develop
training materials and courses.
– What does a volunteer need to know before they start work, and
what needs to be learned on the job?
• Integrate secondary responsibilities into orientations.
– Standards and norms
• Reports to/Works with can also help volunteers
better understand the structure of the organization.
12
13. Position Descriptions and Retention
An accurate position description can help you recruit and keep
more of the right volunteers.
• Clear positions and responsibilities can help mitigate difficult
situations with volunteers.
– Everyone is on the same page.
• Give your volunteers room to grow
– Graded or leveled positions, leadership positions, an opportunity to
take on more responsibility or have a role to work towards.
• Program managers and team leaders can better understand
how volunteers fit into the organization.
– Build support for volunteers, and the work they do.
13
14. Resources
Learning Center
Find upcoming webinar dates, how-to videos and more
http://learn.volunteermatch.org
VolunteerMatch Community
Ask and answer questions after the webinar – use keywords Position Description,
Volunteer Management
http://community.volunteermatch.org/volunteer
Related Webinar Topics:
•Where do I go from here? Evolving your Volunteer Program for more
Involvement
•The New Volunteer Manager’s Toolkit
•Successful Volunteer Interview Strategies
14
15. Thanks for attending!
Join us online:
Like us on Facebook: www.Facebook.com/VolunteerMatch
Follow us on Twitter: @VolunteerMatch
Visit Engaging Volunteers, our nonprofit blog:
blogs.volunteermatch.org/engagingvolunteers/
For any questions contact:
Jennifer Bennett
(415) 321-3639
@JenBennettCVA
jbennett@volunteermatch.org
15
16. Volunteer Position Description Template
Title: (Remember Volunteer is a staff category not a title. Example: Lead Science Lab Mentor)
Department or Team:
Responsible to:
Works With:
Description of Role: (Be brief but accurate. How does the position fit into the organization? What impact does the
position make?
Primary Responsibilities: (Day to day actions and recurring responsibilities)
Secondary Responsibilities: (team or organizational responsibilities, actions required of all volunteers)
Skills/Qualifications Needed: (What does a volunteer need to be able to do to be successful?)
Desired Experience: (Experiences, characteristics or traits that can help a volunteer succeed)
Time Commitment: (Hours per week, length of commitment)
17. Sample Position Description
Title: Crisis Counselor- 24 Hour Hotline
Department or Team: Crisis Department
Reports to: Jane Doe, Crisis Department Coordinator
Description of Role:
Crisis counselors possess a passion for ending sexual assault. Crisis counselors are advocates, educators, and a
supportive ear.
Crisis Counselors provide counseling support to survivors and significant others dealing with crisis surrounding
issues of sexual assault on the 24-hour hotline or at Jefferson and Episcopal Emergency room.
Primary Responsibilities
Successful completion of 65-hour Sexual Assault Counselor Certification
Provides Primary Crisis Response Counseling (e.g. Emergency Room, and Hotline).
Monitors and ensures that hospital, police and legal response to victims is appropriate.
Advocates for proper treatment of victims of sexual assault.
Must sign up for at least 15 hours on the hotline.
For each call counselors must fill out Client Form.
Within 48-hours after each shift, the counselor will mail or fax the Client Referral Form to the office at 5778
First Street.
Additionally, counselor must send an email that outlines the following:
Date and time of shift
Number of crisis calls received
Number of informational calls
Number of hospital support visits
Number of unrelated calls
Secondary Responsibility
Attendance at monthly volunteer meetings
Participates in appropriate staff development activities.
Stays abreast of information concerning sexual assault issues.
Stays abreast of information concerning legal issues, resources and protocols, crisis counseling techniques
and interventions.
Skills Required
Ability to complete 65-hour Sexual Assault Counselor Training
Ability to commit 15 hours a month for at least one year
Ability to attend all training dates
Access to phone line
Ability to manage client paperwork
Commitment to, and strong passion, to end sexual assault
Background check require
Ability to work independently
Desired experience
Empathetic listening skills
Strong communicator
Ability to manage self-care
Time Commitment
The 65-hour Sexual Assault Counselor Certification training occurs on Tuesdays and Thurs from 6p-9p and
Saturdays from 9a-3p April 1, 2011-May 2, 2011
Upon successful completion of the 65-hour Sexual Assault Counselor training, volunteers must commit to at least
15 hours per month on the hotline for at least one year.
18. Sample Position Description
Title: Farm and Wilderness Guide
Department: Environmental Education
Reports to: Jane Doe, Director of Environmental Education
Works with: Environmental Education Guides
Description of Role:
Farm and Wilderness Guides inspire in youth an awe for nature, love of animals, and willingness to taste new
foods from the garden. Guides teach ecological concepts, and organic farming to youth ages 7 to 10 who visit us
during a half-day field trip.
Primary Responsibility:
Lead groups of 8 to 10 youth on hikes and tours of the farm and garden.
Teach ecological concepts and organic agriculture that is age appropriate using experiential education
technique.
Manage safety.
Secondary Skills:
Attend morning check-in meeting and afternoon check-out
Effectively assist adult chaperones attending trip with youth
Attendance at special events as needed
Skills needed:
Passion for nature, organic farming, and youth empowerment!
Ability to engage youth.
Ability to manage group of 8 to 10 youth.
Desired Experience:
Extensive training provided
Previous experience with youth a plus!
Knowledge of California native plants and ecosystems, organic farming, and ecology a plus!
Passion for the mission, environmental education, and youth empowerment
Time Commitment:
One half day each week
19. Sample Position Description
Title: ESL Conversation Club Coordinator
Department or Team: Literacy Program
Responsible to: Adult and Family Literacy Program Coordinator
Works With: Literacy program staff (paid and volunteer) and clients/students
Description of Role: This position enhances the library’s services to English language learners by overseeing and
implementing volunteer-led Conversation Clubs. By providing this service this position enhances the library’s position
as an essential community agency. The Club Coordinator will also have the satisfaction of knowing that he or she has
changed lives, and brought a much-needed service to library clients.
Primary Responsibilities:
Select, develop and lead a multi-talented team to enhance the library’s English Conversation Clubs.
Develop additional curriculum materials for English Conversation Clubs.
Expand the library’s role as an important community agency and become familiar with local adult education
schools/resources.
Increase the community’s awareness about library services, programs and use of resources.
Secondary Responsibilities:
Complete initial and ongoing training for Conversation Club Coordinators.
Meet monthly with each Conversation Club leader/team member.
Track attendance at Conversation Clubs
Log hours spent planning and conducting Conversation Clubs
Report any concerns or conflicts with other Conversation Club staff to Volunteer Coordinator.
Skills/Qualifications Needed:
Knowledge and experience in the field of English language learning or another teaching discipline.
High degree of initiative and creativity.
Ability to develop and work with a team.
Leadership skills.
Experience in using Microsoft Office, internet and e-mail.
Desired Experience:
Previous experience with adult education.
Previous experience creating or running programs, or organizing projects.
Training:
Initial training and orientation will be provided, as well as additional support and training to be developed as the
program grows.
Time Commitment:
12 month commitment. Time per week flexible as determined by goals and objectives. Additional time spent meeting
with Conversation Club leaders/team members.