1. Vivek Dhawan
Plot No. 1, F-5, Sector 82,
Gurgaon
Mobile # +91 98112 33613, 98100 10693
Personal Details: 16th August 1979/ Male/ Married/ vivekdhawan1979@gmail.com
SUMMARY
Investing my personal and professional traits in the 14 years of the my career being the Logistics
Service Provider; I have gathered the hands on experience in proficientlymanaging business and all
verticalsof SupplyChainManagementbeingit primaryor secondaryleg of logistics or warehousing on
PAN India basis across the major industries like telecom, E-Com, garments, fabric, auto parts etc.
I am a sensibly realistic and result oriented person even under high work pressures and surely be a
viable asset for the organisation that believes in initiatives, independence and provides opportunityto
build up on myanalytical abilities and cross functional orientation.
PROFESSIONAL EXPERIENCE
1st January 2009 till date:
Morethan 7 years are beeninvested with the Phoenix Express Pvt. Ltd. as its GroupGeneralManager,
that is a profound name in the domestic logistics services. Serving Phoenix, I have exploited my
professional & personal traits so extensively that the command on the domestic aviation logistics can
benefit any given industry in terms of the optimization of operations and economic viabilities hand in
hand. At Phoenix I have evolved the entire group, taking care of the following:
Profile at Phoenix Express Private Limited:
 STRATEGIC BUSINESS EXPANSION: Defining strategic business expansion in terms of
volumes and reach,
 RELATIONSHIP MANAGEMENT: Customers, airlines and vendors at all levels,
 BUSINESS DEVELOPMENT AND RETENTION: Have been the face of the companyfor all the
corporate business developments and their uninterrupted retention at all times,
 DESIGNING AND IMPLEMENTATION OF SOP: Designing the Standard Operating
Procedure in respect to the customer’s business and product requirement and monitoring the
implementation phase,
 ROUTE DEVELOPMENT/ DISTRIBUTION PLANNING: Defining the alternative logistics
module for the in time cost effective end point deliveries,
 REVIEWS: Reviewing, analysing & planning the operational procedure, volume & capacity
utilisations,
 IDENTIFICATION AND RESOLUTION OF SERVICE ISSUES: Earmarking of the customers’
operational issues and working out of the best fit solution to the problems.
Administering the business accounts of:
 Online shopping  Flipkart,
 Telecom  Micromax, Beetel, Videocon, Zen Mobiles & Lemon Mobiles,
 Yarn, Fabric & ReadyMade Garments  Shahi Exports & Oswal,
 Auto Parts  DCM Engineering, Micro Turners & GKN Driveline,
 Packaging  Essel Propack & Uflex.

2. 21st March 2007 till 31st December 2008:
Almost for 1.75 years, I enjoyed the entrepreneurship of N. K. Thirst Solutions and Hugo Intellect. With
a very small working capital and some bad debts, i was forced to shut down both the firms and give
myself a fresh start yet again as an employee.
 N. K. ThirstSolution:Managed thedistributionof PackagedDrinkingWater in Delhi and Agra for
a self ownedbrandcalledAquaVitae andthe exclusivefranchisees of Mc. Dowels, Bagpiper and
Mount Kailash.
 Hugo Intellect: Worked for a couple of companies as their Logistics Service Provider.
2nd December 2002 till 20th March 2007:
Robinsons Air Services is the organisation with whom I started my logistics career and had enjoyed
workingand performing outstandingly. I had joined there as a Management Trainee and in less than 4
years I was beenpromotedto be the Assistant Manager –SupplyChainManagement.Thegrowthstory
was as under:
Management Trainee - Dec. 2002 to June 2003,
Executive – Key Accounts - July 2003 to Dec 2004,
Sr. Executive – KeyAccounts - Dec 2004 to Sept 2005,
Asst. Manager – SCM - Oct 2005 till Mar 2007.
Profile at Robinsons Air Services:
 SOURCING & PROCUREMENT: Sourcing & procurement of Packaging, transportation/
logistics, warehousing facilities and allied products.
 PURCHASE PLANNING & LOGISTICS:
 Planning, Processing, and placement of Orders,
 Co-ordination with suppliers for timelydispatches of shipments,
 Negotiations with forwarders/ transporters for rates and safe deliveries,
 Coordination/ liaison with the administrative departments,
 Management of all India Material Distribution and Transportation.
 INVENTORY MANAGEMENT: Study of Inventory Reports for maintaining ideal stocks, ideal
pricing & suggesting the appropriate products to keep.
ACCOUNTS UNDER PERVIEW AT ROBINSONS:
 AXALTO CARDS & TERMINALS (INDIA) LTD. – A division ofSchlumbergerSema. (1st Jan
2003 – 20th Mar 2007)
Warehousing & distribution in Gujarat and Maharashtra.
 NOKIA INDIA PVT LTD (14th Feb 03 – 20th Mar 2007)
SupplyChain solution for distribution on Pan India basis and logistics procurement.
 SKF INDIA LIMITED (9th Sep 05 – 20th Mar 2007)
Warehousing & secondarydistribution across North India.
 Thomson Holdings (India) Pvt. Ltd. (1st June 06 – 20th Mar 2007)
SupplyChain solution for distribution on Pan India basis for Set top boxes.
 Warehouse Security (2nd February06 – 20th Mar 2007)
ResponsibleforallIndia (28 warehouses)securityin terms of human and electronic surveillance.

3. PROFESSIONAL AND ACADEMIC QUALIFICATION (1997 - 2002)
 2000to 2002  PostgraduateDiplomainBusiness Administration (PGDBA) from Academyof
Management Studies, Dehradun
 1997 to 2000  Bachelor of Commerce from Dr. B. R. Ambedkar University {formerly Agra
University},
PERSONAL STRENGHTS
 Experience in business management,
 Good know how of domestic aviation logistics industry,
 Zeal for constant learning and implementation,
 Readyto accept all challenges and explore alternative avenues,
 Contributing to the growth of the organization and to grow as a part of it.
Vivek Dhawan