1. Thomas Jacob
Contact No: +91 9443817536
+91 7708010593
Email: thomjac1402@hotmail.com
OBJECTIVE
Spear heading in the field of Logistics, Marketing & Customer Service to achieve Organizational & Professional
goals, within stipulated time frame, leading by example and ensuring profitability. Understand the importance
of Logistics in Cement Industry by handling both Marketing & Logistics simultaneously.
PROFILE
Presently working with ACC Limited as Plant Logistic Head (Manager -Logistics) since May 2013
Over 17 years of demonstrated expertise in CEMENT marketing and logistics/distribution functions in
various capacities and understands the enhancement of customer satisfaction through timely supply.
Dynamic and ambitious Logistics & Marketing Professional with comprehensive multi functional
experience of working in various markets across various functions namely
Plant Logistics Operation, Business Development.
Warehouse Management, People Management.
Consummate professional with sound knowledge of building, managing and promoting cement brands viz
L&T Cement and then UltraTech Cement and enhancing market share across various business territories.
Keen business acumen in market dynamics and devising strategies to remain competitive by using unique
method of supply chain management techniques. Credited for brand conversion from L&T Cement to
UltraTech Cement in 2004-2005.
Proven capabilities in Plant Logistics Function by proper co ordination with marketing, manufacturing and
transporters to enhance customer satisfaction by on time delivery system.
Strong communication and inter-personal skills with tendencies toward aligned action and conflict
resolution. Keen aptitude for learning and productively applying new knowledge resourcefully.
A team player with exceptional leadership qualities exemplified while managing teams with diverse
backgrounds.
EMPLOYMENT CHRONICLE
Aug 2007 – May 2013 – Asst Manager (Logistics) – UltraTech Cement Limited, Ariyalur,Tamilndu
Since May 2013 – Plant Logistics Head (Manager) - ACC Limited, Madukkarai, Coimbatore
Devising efficient Logistics Management System to ensure delivery of finished goods as per committed
timelines and cost as well as ensuring adherence to Documentation and Internal Norms.
Appointment of transporters and fixation of optimum freight to increase the profitability of
organization and enhancing customer satisfaction.
Monitoring of the movement of GPS fixed trucks to enhance customer service and increase the asset
utilization of transporters.
2. Handling various distribution related functions like primary transportation, secondary transportation
and monitoring the performance of transport contractors.
Effective materials management to maintain smooth flow of materials with minimum inventory holding.
Management of Customer Relation Operations, ensuring maximum Customer Satisfaction by providing
timely clarification of queries.
Leading & monitoring the performance of team members to ensure efficiency in operations and
meeting individual & group targets.
Handling all railway related matters like loading of cement, unloading of raw materials, Demurrage
waivers & correspondence with railways.
Handling all safety related matters in respect to Transporter & other contractors.
Dec 1995 – Aug 2007 - L&T Cement & UltraTech Cement (Marketing & Logistics)
Pune, Goa, Kerala & Solapur
Successfully managed large network of dealers – retailers as well as CFA and transporter as part of
warehouse management.
Credited for the successful launch of L&T Cement in the state of Goa in 1996 by appointing dealers,
transporters and C&F.
Overall in charge for secondary transportation & warehouse operation in Pune, Goa, Kerala & Solapur .
Developed long lasting mutually beneficial relationship with channel partners thereby giving the best
customer service through timely supply and technical support.
In charge for secondary transportation & warehouse management along with Marketing function.
Implemented various price control mechanisms by mapping retailers and dealers and controlling logistics.
MAJOR ACHIEVEMENTS
SAP implemented in L& T Cement and UltraTech Cement.
Successfully launched L& T Cement in Goa single handedly and appointed CFA & Transporters.
Trained new CFA to perform in line with company policies.
Change of sourcing plants in Solapur which resulted in huge saving in rail freight as well controlling
inventory in godown.
Played a key role in brand conversion from L & T Cement to UltraTech Cement.
Maintaining very good PR with railway divisional office for DC waiver & rake planning.
Impact of diesel price increase reduced by realigning supply pattern & less freight hike.
Fixed 210 nos of GPS in cement trucks to monitor transport performance.
Successfully implemented RFID system in Madukkarai.
Excellent co ordination with secondary logistics head to utilize godown space & inventory management.
Made in charge for weighbridge & packing plant in ACC Madukkarai.
3. ACADEMIA
MASTERS IN BUSINESS ADMINISTRATION (MARKETING), 1992
Shivaji University, Kolhapur
BACHELOR OF ARTS (Economics), 1990
Mahatma Gandhi University
PERSONAL DETAILS
Date of Birth: 14 February 1969
Computer Proficiency: MS Office & SAP
Languages Known: English, Hindi, Malayalam, Marathi & Tamil
Passport No. - K2726848 Exp Dt.20/02/2023
Hobbies:
Visiting places & meeting people.
Going for long drive.
Thomas Jacob