Visual
Merchandising
& Marketing
Chisa D. Pennix-Brown, MBA
CEO of Lady Bizness, Inc.
Housekeeping
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Big Mistakes
DOING
NOTHING!
Big Mistakes
NEVER
WANTING TO
CHANGE!
Big Mistakes
KEEPING
EVERYTHING
THE SAME!
Big Mistakes
NOT GETTING
FEEDBACK!
Big Mistakes
PRETENDING “IT”
DOESN’T EXIST!
Visual Merchandising
is the activity and profession of developing the floor plans
and three-dimensional displays in order to maximize sales.
Both goods or services can be displayed to highlight their
features and benefits.
The purpose of such visual merchandising is to
•Attract
•Engage
•Motivate
the customer towards making a purchase.
Message
Decide on what message you want to send to potential
customers.
•New Items in the Store
•Getting Rid of Old Merchandise
•Seasonal Merchandise
•Holiday
•Cause
•Community Effort
https://www.youtube.com/watch?v=PboEuaKXNBY
VM Steps
Color Scheme
Floor Plan & Layout
Develop Merchandised Themes
Feature Sale Products
Lighting
Traffic Flow
Keep a Fresh Perspective
Display Techniques
Store Front
•Signage
•Logo
•Marquee
•Ambiance
Store Interior
•Flow
•End caps
•Stands / Displays
Store Exterior
•Landscaping
•Window Display
https://www.youtube.com/watch?v=l_BGgYhQerU
Be Creative
• Use Marker Pen
• Use Paper
• Use String/Rope
• Use Glass
• Use Clear Items
• Use Levels
• Use Balloons
• Use Signage
• Use Decals
• Use Photos
Customer Loyalty
MEMBERSHIP
•Loyalty Cards
•Newsletter
•Send out monthly
•Discounts
•Coupons
•Contests
•Early Shopper
•Late Shopper
•Free Gifts
Customer Loyalty
APPLICATIONS
•Foursquare
•Loyal Blocks
•Check-In on Facebook
•Yelp
Create Your Hashtags #
Shop Small
American Express
Free Marketing Materials
Neighborhood Champion
Small Business Saturday 11.28.15
Newsletter (Updates)
https://www.youtube.com/watch?v=_scAYl8z5Ic
Intentional Marketing
Create a Schedule
Updating your Social Networking
Make it something that your EMPLOYEES buy into
Attract the customer that YOU WANT!
Create ADVOCATES for your BRAND!
What is Your
Show Up & Show Out! Moment?
Find this presentation online at
www.SlideShare.net/LadyBizness
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Visual Merchandising & Marketing