Review of Week 2 Activity Guest Speaker: Andrew Siu Youth Mental Health Journey Activity of the Week 3 Key Takeaways

1. DEFINE
Step Two
(Mapping the journey, picking leverage points)

2. Live tweet with us
@Design4AHS
#Designschool

3. What topic area are
you working on?

4. #DesignSchool@Design4AHS

5. Our fav empathy maps
#DesignSchool@Design4AHS

6. Breakout!
Share your user’s goal,
get feedback

8. #DesignSchool@Design4AHS

9. Andrew Siu works for the Health Design Lab
at Emily Carr University of Art + Design
where participatory design practices are
applied to improve health care experiences.
Previously, he worked with the BC Patient
Safety & Quality Council.
#DesignSchool@Design4AHS
Let’s map
it out

37. Q + A
#DesignSchool@Design4AHS

38. #DesignSchool@Design4AHS

39. #DesignSchool@Design4AHS

41. Activity for the week

42. A journey map explores the emotional story of the
end-user
Synthesizing insights about the current state identifies
opportunities and pain points
Key takeaways
#DesignSchool@Design4AHS

43. Next Week
#DesignSchool@Design4AHS
Annie Valdes has spent almost 20 years working
in and teaching human-centred design. After a
decade at IDEO, an award-winning global design
consultancy, she is now Principal at Design
Tugboat, working as an independent innovation
coach, consultant and design researcher with a
focus on design for health and wellbeing.

44. Get in touch
Let's chat: Design.Lab@ahs.ca
@Design4AHS
@Design4AHS
D4AHS.com