Vicente Morales has over 15 years of retail experience, primarily in leadership roles at Sears and The Home Depot. He has a proven track record of exceeding sales goals and providing excellent customer service. Morales has led teams of up to 50 employees and managed multi-million dollar departments. He is skilled in inventory management, project execution, communication, and developing high-performing teams through motivation. Morales holds a Bachelor's degree and is fluent in Spanish.

1. 1939 N Hamlin Ave
Chicago IL 60647
Phone: (312) 218-8984
vicente_morales15@hotmail.com
WORK EXPERIENCE
SoftlinesAssistantStore Manager, Sears, Chicago, IL November 2014-Present
 Led a team of 50 people, associates and leads, to achieve our goal of exceeding sales
plans and offering outstanding customer service
 Store makes about $20 million annually and my area, Softlines, consisted of 65% of the
business
 Led my teams through motivation, problem solving and execution in apparel brochures
which included typicals and mannequins and in aisle merchandising on a weekly basis.
This was done in a quick and timely manner to maximize sales
 Tookpride in making sure that the store was presentable to our customers daily with the
right size immediately available in all areas of apparel.
 Resolved customer issues immediately and took great pride in ensuring they left with a
great experience in our store leaving our store with 90% positive feedback.
 Controlled inventory levels of apparel to ensure quick turnover and maximize
profitability and margin
AssistantStore Manager, The Home Depot, Chicago, IL April 2014-October 2014
 Led a team of associates and supervisors to achieve our main goal to reach sales plans
 Our store made $54 million annually and I had the biggest department that contributed
to that which was garden.
 Led my teams through motivation, active listening and always being there for them
which had the morale very high
 Ensured that our store was providing outstanding customer service, great store
appearance and that our storewas in stockfor our customers at all times
 Defused any customer issues in a timely manner and making sure they left with a
pleasant shopping experience
 Controlled inventory levels as well as the P&L reports to ensure our store stayed
profitable.
Vicente Morales Jr.

2. MerchandiseExecution Manager, TheHome Depot, Chicago, IL October2013-
April 2014
 Offering excellent customer service
 Lead a team of 22 people to ensure bays were up to company and vendor standards to
maximize sales.
 Worked on multiple productresets such as spring resets and holiday resets at the
biggest home depotin the Midwest and successfully finished them
 Communicated with vendors on a daily basis for feedback
 Planned month to month work scopeto run the business efficiently
 Ensured Project execution was at a maximized level to ensure productivity.
Department Supervisor, The Home Depot, Chicago, IL June 2009-October 2013
 Offering excellent customer service
 Lead teams ranging from 5 to 15 people thru multiple departments to reach sales plan
 Departments include Garden, Lumber, Building Materials, Plumbing, Electrical and
overnight freight team
 Developed outstanding leadership skills thru positive reinforcement, developing my
people and motivation. Every department under my supervision made plan
 Department Manager of the month 7 times
Salesassociate, The Home Depot, Chicago, IL December 2006-June 2009
 Offering excellent customer service
 Making sure customers had an outstanding shopping experience
 Became a leader among my peers by leading by example and developing outstanding
selling skills
 Stocking and merchandising productto ensure its to the bestadvantage to the customer,
vendor and our store in order to maximize sales
KNOWLEDGE AND SKILLS
 Motivational and energetic leader
 Compelling leadership skills
 Excellent organizational and communication skills
 Excellent customer service skills
 Capable of adapting to new and different environments with ease
 Desire to learn new skill sets
 Works well under pressure
 Experience in working with multiple projects with limited time constraints

3.  Works well both independently and as a team member
 Ability to execute apparel brochures consisting of typicals, mannequins and in
aisle footprints on weekly timeline
 Understanding of footwear processessuchas floor sample scans, mismates and
display disposition reports
 Effective at managing consultative associates to maximize efficiency and
productivity
 Fluent Spanish speaker and writer.
 Active listener
 Resolution-oriented
 Retail inventory management as well as shipping and receiving
 Conflict resolution skills
 Floor design for merchandise as well as well versed with planograms
EDUCATION
 Bachelor’s Degree in Computer Information Systems June, 2008
DeVry University- Chicago, IL
 High SchoolDiploma June, 2005
Lane Tech Preparatory High School

4. REFERENCES
Carlos Alas Store Manager Sears
(708) 522-6883 carlos.alas@searshc.com
JosephSanchez Store Manager Sears
(630) 774-0494 joseph.sanchez@searshc.com
Mohsin Ghaznavi Market Leader Chicago Sears
(224) 500-2712 mohsin.ghaznavi@searshc.com
Charlotte Lewin Softlines Market Leader Sears
(331) 222-8044 charlotte.lewin@searshc.com
Esmeralda KondaHR Market Leader Sears
(708) 217-4522 esmeralda.konda@searshc.com
Samer Natour Operations Market Leader Sears
(224)355-5243 samer.natour@searshc.com
CarolEnsalaco Store Manager Ross
(815) 263-3489
Ismael PerezJr District Execution Manager The Home Depot
(773) 791-6157 ismael_perez@homedepot.com
David Ocasio Store Manager The Home Depot
(773) 294-6472 david_ocasio@homedepot.com
Gustavo Cruz Store Manager The Home Depot
(773) 230-1722 gustavo_cruz@homedepot.com