The document discusses the opportunities and challenges of implementing e-governance through information and communication technologies (ICT). It emphasizes the need to develop necessary infrastructure and human resources, as well as provide adequate funding. While ICT offers opportunities to transform government services and democracy, there are also risks associated with strategy, context, and operations. The government's role is to transform digital convergence into creative divergence by creating knowledge communities that empower individuals, communities, and civil society through participation in the information society.