This document provides an organizational chart and duties for an hotel food and beverage department. The organizational chart shows the manager positions including the F&B Manager at the top who oversees the Assistant F&B Manager, Chef de Cuisine, and managers of the Restaurant, Banqueting, Room Service, and Bar. Below these positions are sous chefs, head waiters for different areas, and other staff. The duties sections then describes the responsibilities of the main manager roles such as setting objectives, planning menus, overseeing operations, and training staff for the F&B Manager and assisting, scheduling duties, and filling in as needed for the Assistant F&B Manager.
RULES FOR WAITER, ATTRIBUTES OF FOOD AND BEVERAGE PERSONNEL, PROFESSIONAL AND HYGIENIC PRACTICES, FOOD AND BEVERAGE KNOWLEDGE AND TECHNICAL ABILITY, SERVICE CONVENTIONS, INTERPERSONAL SKILLS, DEALING WITH INCIDENTS DURING SERVICE, ESSENTIAL TECHNICAL SKILLS, UNDESIRABLE QUALITIES OF WAITER
RULES FOR WAITER, ATTRIBUTES OF FOOD AND BEVERAGE PERSONNEL, PROFESSIONAL AND HYGIENIC PRACTICES, FOOD AND BEVERAGE KNOWLEDGE AND TECHNICAL ABILITY, SERVICE CONVENTIONS, INTERPERSONAL SKILLS, DEALING WITH INCIDENTS DURING SERVICE, ESSENTIAL TECHNICAL SKILLS, UNDESIRABLE QUALITIES OF WAITER
This presentation is related to Food & Beverage Industry. It is very beneficial for the students of Hotel Management course & for the newly enters in the field of Hotel & Hospitality Industry.
Educaterer India is an unique combination of passion driven into a hobby which makes an awesome profession. We carve the lives of enthusiastic candidates to a perfect professional who can impress upon the mindsets of the industry, while following the established traditions, can dare to set new standards to follow. We don't want you to be the part of the crowd, rather we like to make you the reason of the crowd.
Today's Effort For A Better Tomorrow
Combined presentation of student reports and the lectures on Lodging and Accommodation for the subject Principles of Tourism II for the College of International Tourism and Hospitality Management of the Lyceum of The Philippines Cavite, Campus. All photographs are grabbed from the internet and credit is due to their respective photographers.
This presentation is related to Food & Beverage Industry. It is very beneficial for the students of Hotel Management course & for the newly enters in the field of Hotel & Hospitality Industry.
Educaterer India is an unique combination of passion driven into a hobby which makes an awesome profession. We carve the lives of enthusiastic candidates to a perfect professional who can impress upon the mindsets of the industry, while following the established traditions, can dare to set new standards to follow. We don't want you to be the part of the crowd, rather we like to make you the reason of the crowd.
Today's Effort For A Better Tomorrow
Combined presentation of student reports and the lectures on Lodging and Accommodation for the subject Principles of Tourism II for the College of International Tourism and Hospitality Management of the Lyceum of The Philippines Cavite, Campus. All photographs are grabbed from the internet and credit is due to their respective photographers.
Overview of food production department and the organizational structure is explained in detail. various department heads and their duties and responsibilities were defined. menu planning and the department responsibilities were explained.
Factors Affecting Hotel Room Tariff
Establishing The End of the Day
Fixed check-in/chek-out bais-24hrs,night bais
Room rate Designations
MEal plans
Room Tariff card,broucher and its importance
Room tariff fixation-cost based ,Rule of thumb vs Hubbart formula and competiton based ,market based and demand based
Room Designations
Types of Rooms
Room Configurations to suit guest preferences
Numbering of rooms
Room status reconciliation
Room status codes, Discrepancy report.
Glossary of Front Office Terms
Reservation in the hotel industry is defined as ‘blocking a particular type of guest room (e.g., single room, double room, deluxe room, executive room, suite, etc.), for a definite duration of time (i.e., number of days of stay), for a particular guest’.
Guest name and surname
Guest address and telephone number
Company affiliation (if applicable) Expected arrival date
Planned departure date or length of stay
Required room rate Required room type
Room number
Method of payment
Special requests
Signature
Functions Areas of Front Office. (Front of the House and Back of the House Activities)
Different Sections & Layouts of front office and their importance
Co- ordination of front office with other departments
Equipments used in Front office.
Hospitality industry—its origin and growth.
Travel and tourism—their evolution, importance, and related industries.
Evolution and growth of the hotel industry in the world and in India
Classification of Hotels.
Need for organization.
Vision,mission,objective,goal & strategies.
Major departments of Hotels.
Major and minor revenue generating departments
Procedure for receiving message on telephone and in person
paging and types of paging a guest
Handling guest room key cards
Processing of key cards
Handling guest mail
Wake up call
procedure of room change
Guest complaints and types
We all have good and bad thoughts from time to time and situation to situation. We are bombarded daily with spiraling thoughts(both negative and positive) creating all-consuming feel , making us difficult to manage with associated suffering. Good thoughts are like our Mob Signal (Positive thought) amidst noise(negative thought) in the atmosphere. Negative thoughts like noise outweigh positive thoughts. These thoughts often create unwanted confusion, trouble, stress and frustration in our mind as well as chaos in our physical world. Negative thoughts are also known as “distorted thinking”.
The Art Pastor's Guide to Sabbath | Steve ThomasonSteve Thomason
What is the purpose of the Sabbath Law in the Torah. It is interesting to compare how the context of the law shifts from Exodus to Deuteronomy. Who gets to rest, and why?
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
How to Split Bills in the Odoo 17 POS ModuleCeline George
Bills have a main role in point of sale procedure. It will help to track sales, handling payments and giving receipts to customers. Bill splitting also has an important role in POS. For example, If some friends come together for dinner and if they want to divide the bill then it is possible by POS bill splitting. This slide will show how to split bills in odoo 17 POS.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
Ethnobotany and Ethnopharmacology:
Ethnobotany in herbal drug evaluation,
Impact of Ethnobotany in traditional medicine,
New development in herbals,
Bio-prospecting tools for drug discovery,
Role of Ethnopharmacology in drug evaluation,
Reverse Pharmacology.
2. F&B MANAGER
ASSISTANT F&B MANAGER
CHEF DE
CUISINE
RESTAURANT
MANAGER
BANQUEITING
MANAGER
ROOM SERVICE
MANAGER
BAR MANAGER
SOUS CHEF HEAD WAITER
BANQUITING HEAD
WAITER
ROOM SERVICE
MANAGER
HEAD BAR
MANAGER
CHEFS DE
PARTIE
SATION HEAD
DISPENCE WAITER
ROOM SERVICE
CAPTAIN
BAR TENDER
COMMIS JR. STATION HEAD WINE WAITER
ROOM SERVICE
STEWARD
BAR WAITER
WAITERS FOOD WAITER
ASSISTANT
STEWARD 2www.indianchefrecipe.com
3. DUTIES & RESPONSIBILITIES OF F&B
DEPARTMENT
• F&B MANAGER:
Setting objectives and monitoring performances.
Formulating , planning and overseeing control
system.
Planning new menus.
Training, motivating and effectively controlling
staff.
Controlling all aspects of food & beverage
operation.
3www.indianchefrecipe.com
4. DUTIES & RESPONSIBILITIES OF F&B
DEPARTMENT
• ASSISTANT F&B MANAGER:
Assisting section heads during busy hours.
Responsible for the operation of the outlet
when the outlet manager is on leave.
Setting duty schedule for all the outlet
manager and monitoring their performance.
4www.indianchefrecipe.com
5. DUTIES & RESPONSIBILITIES OF F&B
DEPARTMENT
• RESTAURANT MANAGER:
Setting and monitoring the standards of services in
outlets.
Admistrative duties such as preparing duty rotas,
granting leaves, monitoring staff positions,
recommending staff promotions and discipline.
Training the staff by conducting daily briefing in the
outlet.
Formulating the sales and expenditure budget for the
outlet.
5www.indianchefrecipe.com
6. DUTIES & RESPONSIBILITIES OF F&B
DEPARTMENT
• ROOM SERVICE MANAGER:
Responsible for the operation of the room
service outlet.
Monitoring all operating aspects of the outlets
such as service, billing, duty rotas.
Responsible for the equipment and keeping a
track on the inventories.
6www.indianchefrecipe.com
7. DUTIES & RESPONSIBILITIES OF F&B
DEPARTMENT
• BANQUET MANAGER:
Responsible for smooth functioning of the
outlet.
Responsible for the organizing every minute
details required in the outlet.
Responsible for the time booking of the hall
till the guest settles the bill.
7www.indianchefrecipe.com
8. DUTIES & RESPONSIBILITIES OF F&B
DEPARTMENT
• CAPTAIN OR CHEF DE RANGE:
In charge of a particular section.
Responsible for taking order from the guest
and also to do up selling.
Should be able to communicate effectively
with the guest.
8www.indianchefrecipe.com