This document contains a summary of Prem Kumar Shah's professional experience and qualifications. He has over 35 years of experience in hospitality and food and beverage management, having held roles such as Regional Director of Food and Beverage for IKEA in Kuwait, Jordan, and Morocco, as well as various managerial positions at hotels such as Radisson SAS and Sheraton in Kuwait. He aims to utilize his experience and skills in leadership, operations management, customer service, and team development to contribute to a reputable company.

1. Prem Kumar Shah
Kuwait City
Mobile #: +965 99543897
E-mail address: premtess@hotmail.com
Skype; premkuwait
Member of Chain des Rotisseurs-
C1 83318
OBJECTIVES:
• To find leadership in a World class, high integrity and reputable company.
Utilize and enhance my enthusiasm and modest experience to broaden my
knowledge and my interpersonal skill and share.
PERSONAL GOAL:
• To drive self-satisfaction through interesting work activity that requires total
involvement in the development and growth of prospective employer. And thrive to
the best personnel/staff in the hospitality field.
SKILLS SUMMARY:
• Excellent administration Skills with competency in attention to details, organization
and can work under pressure.
• Dependable team player. Equally competent working independently. Thrive when
presented with challenging assignments and persevere to achieve goals.
• Exceptional organizational skills; service oriented. Motivated to work efficiently
without direct supervision in busy environment. Consistently “get the job done” and
exceed expectations. Learn and seek new skills rapidly.
• Interact positively with a wide range of people from diverse ages and cultures.
Notable listening skills. Build good relationships. Considerate, compassionate and
accepting.
• Knowledgeable in operating various food and beverage outlets, from fast food, find
dinning, café, bar, bakery & confectionary, catering and kitchen equipment’s.
• Excellent knowledge and hands on in projects/concept.
• No degree holder but many diplomas and “yes I can”
WORK EXPERIENCE:
Executive Business developments;
September 1, 2015 up to present
Saveco -Kuwait
Job Description:
• Prepare and implements Operating Procedures.
• Evaluate training/development need in the food & beverage unit and
prepare training plan accordingly.
• Analyses food trend in the market and menu engineering as customer’s
need/satisfaction.
• Prepare a budget and Create marketing strategies plans in order to reach
monthly goals.
• Monitors sales results and take immediate corrective action when results
fall short of sales goals.

2. Regional Director food & beverage (Kuwait, Jordan, Morocco)
September’ 2011-2015
IKEA Kuwait, SAH Limited
Al-Rai Kuwait
Job Description:
• To continually working as a team, to lead, supervise, motivate and develop the food
& beverage managers of all territories Kuwait, Jordan, Morocco.
• Ensure to have a high level of customers’ service, good presentation of products,
following hygiene and safety procedures. Coordinate (Matrix) with country store
managers and business navigation managers and to ensure to provide “a fun day for
the whole family” at IKEA.
Responsibilities:
• Anticipate with project team to Open new store in the new territory and adapt
concept.
• Define conceptual drawing with local adaption,
• Resource local and international equipment’s / food suppliers.
• Invite them for tender process and visit their showroom/ factory and evaluate.
• Recruitment/training plan for country F&B team.
• Follow MS time plan of the project and execute timely manner with out delayed and
co-ordinate with project leader.
• Direct and supervise all schedules and activities as per procedures, checklist.
• Prepare all reports, such as KPI, Food Cost Analysis, Wastage Report and other
financial and administrative reports, to be submitted to the project leader.
• To attend all project progress meetings and trainings whenever scheduled.
• Plan store-opening activities to achieve successful opening in the new territory.
Food & Beverage Manager and Business Development Manager
October 2096-August ‘2011 Bread Factory
IFB Department Al-Homaizi Limited, Kuwait.
IKEA Kuwait, Al-Homaizi Limited
Al-Rai Kuwait
Job Description: (Dual Job)
• Responsible on the over-all day-to-day operation of the food & beverage
department. And Bread Factory.
• Menu engineering and encoding of all recipes and ingredients in the system.
• Preparing SOP’S and training need for the co-workers.
• Forecasting yearly budget and preparing marketing plan and activities to achieve the
sales target.
• Prepare all reports, such as KPI, sales, food Cost, Wastage, food safety audit reports
to be submitted to the IKEA CEO.
• Securing all supplies set up, locally and globally, delegate task and monitored the
ordering of all products needed of the entire Ikea Food and Beverage department.
• Monitor the daily stock movement report to minimize product variances.
• Maintain accurate inventories (weekly and monthly counting).
• Maintain the cleanliness of the store at all times.

3. • Maintain and secure the good relationship between internal and external
suppliers/customers.
• Always have the confidence in dealing with customers (suppliers).
• Supplying breads and confectionary to various hotel and restaurants in Kuwait
supervisor Food & Beverage
September 1991-1996
Radisson SAS, Shalmiya, Kuwait
Job Description:
• To continually working as a team, to lead, supervise, motivate and develop the
Restaurant Co-workers. Ensure to have a high level of guest focused’ YES I CAN
service oriented, good presentation of products, following personnel hygiene and
safety procedures. Coordinate with all headwaiters.
Responsibilities:
• Direct and supervise all six (6) outlets Bistro, SAS Club, Viking Club, Room
Service, Edam café and royal Club launch.
• Ensuring all headwaiters follow schedules and activities as per procedures,
checklist.
• Prepare all reports, such as KPI, Food Cost Analysis, Wastage Report and
other financial and administrative reports, to be submitted to the Food and
Beverage manager.
• Manage co-worker performance by conducting the performance appraisal,
monthly probationary and continuous assessment and feedback on their
performance and submit report to the HR for further development plan.
• To ensure that the restaurant staff reports duty in the correct time in clean
well laundered uniform provided by the Hotel.
• To attend all department meetings and trainings whenever scheduled.
• Train all team members and ensure that all standards are in place and
strictly followed by the team.
• Monitor the daily briefing and update availability and shortfall.
• Maintain the cleanliness of the outlets at all times.
Headwaiter
December’1990-August’1991
Sheraton Kuwait
Job Description:
• To continually working as a team, to lead, supervise, motivate and develop the Al-
Hambra Restaurant Co-workers. Ensure to have a high level of guest focused’ with
positive service oriented, good presentation of products, following personnel
hygiene and safety procedures.
Responsibilities:
• Direct and supervise Al-Hambra restaurant.
• Ensuring all staff are trained and focused on guest satisfaction and know
how 5 star service standards.
• Coordinate with executive chef and F&B administration for any special
reservation and request and inform subordinate accordingly.

4. • Manage co-worker performance by conducting the performance appraisal,
monthly probationary and continuous assessment and feedback on their
performance and submit report to the HR for further development plan.
• To ensure that the restaurant staff reports duty in the correct time in clean
well laundered uniform provided by the Hotel.
• To attend all department meetings and trainings whenever scheduled.
• Train all team members and ensure that all standards are in place and
strictly followed by the team.
• Monitor the daily briefing and update availability and shortfall.
• Maintain the cleanliness of the outlets at all times.
Supervisor SAS Club F&B
May 1983-1990
SAS Kuwait Hotel
Job Description:
• To continually working as a team, to lead, supervise, motivate and develop the SAS
CLUB Co-workers. Ensure to have a high level of guest focused’ with positive service
oriented to handle 1600 club members, ensuring to provide them healthy and
nourishing meal, prepared by the chef and making sure all the guest are well
attended and following personnel hygiene and food safety procedures.
Responsibilities:
• Direct and supervise club staff and coordinate with recreation manager for
any activities or sports tournament.
• Ensuring all staff are informed and trained to focused on guest satisfaction
and know how 5 star service standards.
• Coordinate with executive chef for above activities and inform subordinate
accordingly.
• Manage co-worker performance by conducting the performance appraisal,
monthly probationary and continuous assessment and feedback on their
performance and submit report to the HR for further development plan.
• To ensure that the restaurant staff reports duty in the correct time in clean
well laundered uniform provided by the Hotel.
• To attend all department meetings and trainings whenever scheduled.
• Train all team members and ensure that all standards are in place and
strictly followed by the team.
• Monitor the daily briefing and update availability and shortfall.
• Maintain the cleanliness of the outlets at all times.
Waiter, Everest Sheraton Hotel
1981-1983
Kathmandu, Nepal
Bus Boy, Hotel Malla
1977-1981
Kathmandu, Nepal
Various job UNDP

5. 1975-1977
Kathmandu, Nepal
TRAININGS:
1992-1996 YES I CAN
Radisson SAS Hotel, Kuwait
1991 and 1998 first Aid and fire fighting
Kuwait
1992 Team building “The Industrial Society”
Kuwait
1995 “STAR” Supervisory training and resource
Radisson SAS Hotel, Kuwait
1995 world Class quality service for world-class hotel
TMI, Kuwait.
1996 IKEA Concept
delft, Netherland
2001 Modern Baking Technology
IREAKS, Germany
2001 Executive Management Development
Kuwait.
2001 KAIZEN, Organizing and managing time
Kuwait.
2005 HACCP Food safety & hygiene by STC UK.
Kuwait.
2006 MS Window, XL and power point
Kuwait.
2006 Leaders in Dubai “World Economy Forum”
Conducted by President Clinton, president
Mahathir, and Madeline Albright,
UAE
2008 Leadership and Management Skills
Kuwait.
2008 Service Excellence
Kuwait.
2009 Time Management

6. Kuwait.
2012 Trevlig-Resa “the journey continues-IKEA Brand.
Kuwait.
EDUCATIONAL BACKGROUND
1975 secondary school “Nandi-Ratri”, Kathmandu.
1983-1985 Management in Hospitality
ICS International corresponds school.
1995 Food & Beverage a la carte
The hotel school of Hague, Netherland.
1997 Finance for none-financial management “PDP”
Cornell University, Ithaca, NY-USA.
1999 Marketing for hospitality “PDP”
Cornell University, Ithaca, NY-USA.
2006 Food & Beverage capacity management
Ecole Hotelier University, Lausanne, Switzerland
Appreciation / Achievements
1981-1983 Appreciation build-up and opening new Everest Sheraton
Hotel, Kathmandu, Nepal.
1988 Nomination Employee of the year Kuwait for Radisson SAS.
1990-1991 Appreciation re-building and opening Radisson SAS Hotel,
Kuwait.
2001 Manager of the Year IKEA, Kuwait.
2004 Appreciation excellence achievement Operation Review
conducted by IKEA, Sweden.
2006 Appreciation new-built IKEA stores in the Avenues and
operational existing stores Kuwait. ”Dual job”
2006-2007 Appreciation excellence achievement Implementation and
Operation Review concept store IKEA Kuwait, conducted by
IKEA, Sweden.
2008 Manager of the year IKEA, Kuwait.
2010 Appreciation Exceeding highest sales target in F&B, Kuwait.
2012 Appreciation new build-up and succeeding Commercial
Planning IKEA Amman-Jordan.

7. Exhibition Attended/Factory visit
1997 Food & Bake, Birmingham, UK.
2002 Bakery & Confectionary, Germany.
2004 Xenex kitchen equipment EQUIPMENTS-Athens, Greece.
2004 Europain fair, Paris, France.
2005 Blanco Equipment’s factory, Germany.
2005 Meiko factory, Dish-wash Machine, Sweden.
2006 Horeca , Kuwait
2008 Gulf Food, UAE.
2011 Host Milan, Italy.
2012 Gulf FooD, UAE.
2012 Ginex steel & equipment factory, Abudhabi, UAE.
2012 Inoxan Kitchen equipment’s, Turkey.
2012 MISA walk-in fridges and cold room, Roma, Italy.
PERSONAL INFORMATION:
Birth Date: May 24, 1961
Birth Place: Kathmandu, Nepal
Citizenship: Nepalese
Height: 5"7'
Weight: 84 kg
Gender: Male
Marital Status: Married with children’s
Religion: Born Hindu “free minded”
Article Visa: #18 Transferable
CHARACTER REFERENCES: Available upon request
I hereby certify that the above information is true and correct to the best of my knowledge
and belief.
Prem Kumar Shah

8. Applicant