Value chain analysis identifies a firm's primary and support activities that add value to its products. The value chain contains primary activities like operations and logistics that directly create customer value, as well as support activities like procurement and infrastructure that facilitate the primary activities. Analyzing the value chain allows firms to reduce costs or increase differentiation by examining how each activity contributes to relative cost position or customer willingness to pay.
The document discusses key concepts in operations strategy and competitiveness. It covers competitive dimensions like cost, quality, delivery speed and flexibility. It defines order qualifiers and order winners and how they relate to customer needs and corporate strategy. The document also outlines Kaplan and Norton's generic strategy map and its components related to financial perspective, customer perspective, internal perspective, and learning and growth perspective. It provides examples of productivity measures and how outputs and inputs are used to calculate total, partial and multifactor productivity.
The document discusses Porter's five forces model and generic strategies for competitive advantage. It describes Porter's five forces as rivalry among existing competitors, threat of new entrants, bargaining power of suppliers, bargaining power of buyers, and threat of substitute products. Porter's generic strategies are cost leadership, differentiation, and focus. Firms can use a value chain analysis to configure activities to support their chosen generic strategy. The resource-based framework also analyzes an organization's resources and competencies.
There are four scopes that may affect a company's value chain: segment scope, vertical scope, geographic scope, and industry scope. Segment scope refers to differences required to serve different product or buyer segments, while vertical scope is the division of activities between a firm and its suppliers, channels, and buyers. The document also discusses three types of "generic" competitive advantages: cost leadership, differentiation, and focus.
The document discusses performance measurement in purchasing, defining it as the quantitative or qualitative assessment over time of achieving goals related to purchasing economics, efficiency, and effectiveness. It notes difficulties in measuring purchasing performance due to lack of clear definitions and standards. Finally, it discusses approaches to measuring purchasing performance like accounting, auditing, benchmarking, and management by objectives, providing examples of benchmarking criteria.
The document discusses various frameworks for analyzing a company's strategic capabilities, including its resources, competencies, core competencies, and thresholds and distinctive capabilities. It also covers tools for diagnosing strategic capabilities such as benchmarking, value chain analysis, value networks, and activity system mapping. Finally, it discusses managing strategic capabilities through internal and external development, ceasing non-core activities, and monitoring outputs and benefits.
This document summarizes Michael Porter's value chain analysis applied to the apparel industry. It outlines the primary and support activities in the value chain, including inbound logistics, operations, outbound logistics, marketing and sales, services, technology, human resource management, infrastructure, and procurement. For each activity, it provides examples of what adds value, such as relationship with suppliers, cost control measures, brand building activities, innovation, and ensuring an optimal customer experience. The goal of the analysis is to identify where value is created and costs are incurred in order to determine how to maximize competitive advantage and margins.
Porter's five forces model of competition analyzes five competitive forces that shape every industry: the threat of new entrants, the power of buyers, the power of suppliers, the threat of substitutes, and rivalry among existing competitors. The document discusses each of these forces and how information technology and e-commerce can be used to gain competitive advantages by countering these forces, such as by reducing costs, creating new sales channels, locking in customers and suppliers, and differentiating products and services from rivals. It also explains how e-commerce can help businesses achieve competitive advantages related to cost leadership, differentiation, and focus in order to compete effectively within their industry.
Value chain analysis identifies a firm's primary and support activities that add value to its products. The value chain contains primary activities like operations and logistics that directly create customer value, as well as support activities like procurement and infrastructure that facilitate the primary activities. Analyzing the value chain allows firms to reduce costs or increase differentiation by examining how each activity contributes to relative cost position or customer willingness to pay.
The document discusses key concepts in operations strategy and competitiveness. It covers competitive dimensions like cost, quality, delivery speed and flexibility. It defines order qualifiers and order winners and how they relate to customer needs and corporate strategy. The document also outlines Kaplan and Norton's generic strategy map and its components related to financial perspective, customer perspective, internal perspective, and learning and growth perspective. It provides examples of productivity measures and how outputs and inputs are used to calculate total, partial and multifactor productivity.
The document discusses Porter's five forces model and generic strategies for competitive advantage. It describes Porter's five forces as rivalry among existing competitors, threat of new entrants, bargaining power of suppliers, bargaining power of buyers, and threat of substitute products. Porter's generic strategies are cost leadership, differentiation, and focus. Firms can use a value chain analysis to configure activities to support their chosen generic strategy. The resource-based framework also analyzes an organization's resources and competencies.
There are four scopes that may affect a company's value chain: segment scope, vertical scope, geographic scope, and industry scope. Segment scope refers to differences required to serve different product or buyer segments, while vertical scope is the division of activities between a firm and its suppliers, channels, and buyers. The document also discusses three types of "generic" competitive advantages: cost leadership, differentiation, and focus.
The document discusses performance measurement in purchasing, defining it as the quantitative or qualitative assessment over time of achieving goals related to purchasing economics, efficiency, and effectiveness. It notes difficulties in measuring purchasing performance due to lack of clear definitions and standards. Finally, it discusses approaches to measuring purchasing performance like accounting, auditing, benchmarking, and management by objectives, providing examples of benchmarking criteria.
The document discusses various frameworks for analyzing a company's strategic capabilities, including its resources, competencies, core competencies, and thresholds and distinctive capabilities. It also covers tools for diagnosing strategic capabilities such as benchmarking, value chain analysis, value networks, and activity system mapping. Finally, it discusses managing strategic capabilities through internal and external development, ceasing non-core activities, and monitoring outputs and benefits.
This document summarizes Michael Porter's value chain analysis applied to the apparel industry. It outlines the primary and support activities in the value chain, including inbound logistics, operations, outbound logistics, marketing and sales, services, technology, human resource management, infrastructure, and procurement. For each activity, it provides examples of what adds value, such as relationship with suppliers, cost control measures, brand building activities, innovation, and ensuring an optimal customer experience. The goal of the analysis is to identify where value is created and costs are incurred in order to determine how to maximize competitive advantage and margins.
Porter's five forces model of competition analyzes five competitive forces that shape every industry: the threat of new entrants, the power of buyers, the power of suppliers, the threat of substitutes, and rivalry among existing competitors. The document discusses each of these forces and how information technology and e-commerce can be used to gain competitive advantages by countering these forces, such as by reducing costs, creating new sales channels, locking in customers and suppliers, and differentiating products and services from rivals. It also explains how e-commerce can help businesses achieve competitive advantages related to cost leadership, differentiation, and focus in order to compete effectively within their industry.
This document discusses internal analysis, which consists of analyzing the internal environment, resources, and capabilities of an organization. It examines organizational goals, resources, structure, and culture. Internal analysis helps identify strengths and weaknesses and locate strategic advantages. The document also discusses value chain analysis, which attempts to understand how a business creates customer value through its key activities and interactions between activities. Value chain analysis can help firms gain competitive advantages and stay out of the "no profit zone." It provides opportunities for integration and aligns spending with value-creating processes.
Value chain analysis was first suggested by Michael Porter in 1995 as a way to present how value is constructed for the end customer. It can be used to increase competitiveness, reduce costs, and improve market share, ultimately improving overall profitability. Value chain analysis involves examining a firm's internal costs and processes that differentiate its products or services from competitors, as well as vertical linkages along the entire supply chain from suppliers to end customers. Firms can use value chain analysis along with frameworks like industry structure analysis, core competencies analysis, and segmentation analysis to develop strategies to enhance competitiveness.
Strategic management involves analyzing a firm's competitive advantage and developing strategies to create value for customers better than alternatives. It guides how a firm generates profits by distinguishing itself through core competencies. Strategy considers a firm's resources, capabilities, and external environment to integrate actions across corporate, business unit, and functional levels through deliberate or emergent strategic processes. Key elements include developing inspiring visions and missions along with values and objectives to guide strategic planning, implementation, and control.
The document discusses competitiveness, strategies, and productivity. It defines competitiveness as how well an organization meets customer needs relative to competitors. Competitive strategies include differentiation, cost leadership, and quick response. The document also discusses factors that affect organizational productivity such as capital investment, technology use, management practices, and outsourcing decisions. Improving productivity is important for competitiveness.
This document discusses pricing strategies and considerations for establishing prices. It covers factors to consider like marketing objectives and costs. It also discusses different pricing approaches such as cost-based pricing, value-based pricing, and competition-based pricing. Specific strategies are outlined, like market skimming for new products or discount pricing. The conclusion emphasizes that pricing must support the overall marketing strategy and objectives.
This document discusses key strategic management concepts including the experience curve, core competencies, sustainable competitive advantage, and corporate strategy. It provides details on:
- The experience curve which shows that unit costs decrease with cumulative production volume.
- Core competencies which are skills that provide competitive advantage and allow companies to develop new products.
- Sustainable competitive advantages like low costs, strong brands, and barriers to entry that provide long-term benefits over competitors.
- Corporate strategy which determines what businesses a company will be in and how resources are allocated among them.
Value chain analysis is a tool used to identify sources of competitive advantage. It examines a firm's activities and how they interact and affect costs and performance. Michael Porter developed the value chain model which divides a firm's activities into primary and support activities. Primary activities directly involve creating and delivering a product. Support activities provide inputs for primary activities. Tata Motors' value chain includes long-term supplier contracts, efficient manufacturing processes, a large dealer network, and investments in research and development. Analyzing a firm's value chain can reveal opportunities to lower costs or differentiate products compared to competitors.
The document outlines the strategic sourcing process for the University of California system. It aims to develop an effective collaborative purchasing process across the UC system to lower total costs while maintaining or increasing customer satisfaction. The goals are to achieve complete customer satisfaction, continuous process and service improvements, and reduce total costs by 5-15%. Critical success factors include executive sponsorship, end user focus and involvement, data-driven decision making, appropriate technology use, and continuous process improvement. Current strategic sourcing teams focus on areas like purchasing cards, office products, shipping, and lab supplies. Major commodity groups are organized into relationship groups like professional services, miscellaneous goods and services, supplies, and telecommunications/computers.
Developed by Porter to get a bird's eye view of an organization's operation.
A value chain is a chain of activities for a firm operating in a specific industry.
Reveals opportunities to add value by improving cost, responsiveness to customers, efficiency, quality, reliability and integrity.
The document discusses Michael Porter's value chain analysis framework. It describes how the value chain depicts how customer value is created through a series of activities from inputs to outputs. A value chain analysis examines each subsystem and activity in a supply chain to deliver maximum value at lowest cost. The chain consists of primary activities like inbound logistics, operations, outbound logistics, marketing and sales, and service, as well as support activities that support the primary activities. Analyzing a firm's value chain compared to competitors can reveal sources of competitive advantage. The analysis is used to identify strengths, weaknesses, and opportunities to improve value creation.
The document discusses various methods for delivering services through intermediaries, including franchising, agents/brokers, and electronic channels. It provides examples of each type of intermediary and examines the benefits and challenges of using intermediaries from the perspective of both the service provider and deliverer. The document also outlines strategies for managing service delivery through intermediaries effectively.
This document discusses how cost can be a source of competitive advantage for businesses. It defines cost and explains that controlling costs such as material, labor, and overhead costs is important for businesses. There are two main types of competitive advantages - comparative advantage, which is having a lower cost structure than competitors, and differential advantage, which is offering products or services that customers see as superior. The document emphasizes that accurate costing allows managers to make good decisions, focus on cost reduction, and gain a competitive edge in the market.
The document discusses value chain analysis, including its key aspects and how to conduct one. It describes the activities in Porter's value chain framework, including primary and support activities. It provides tips for writing a good value chain analysis, such as analyzing each activity's contribution to competitive strategies. Sources of information and limitations of the model are also reviewed.
Value Chain Analysis
Value, Value Chain, Value Chain System, Component of Value Chain, Importance and usage of Value Chain, Primary and Secondary activities in Value Chain, Conclusion.
Value chain analysis examines all business activities from procuring raw materials to delivering the final product to customers. It aims to maximize value at minimum cost. Activities are divided into primary activities like production and secondary activities like HR that support primary activities. A business is linked to value chains of suppliers and customers in a value system. Vertical integration controls multiple stages of production/distribution. Horizontal integration expands a business's market share through mergers with similar companies.
Strategic management chapter 5 and 6 note for bba viiSanjeev Bhandari
The document discusses evaluating company resources and competitive capabilities. It identifies various types of strengths a company can have, including skills, physical and organizational assets, intangible assets, and competitive capabilities. Strengths are evaluated based on how hard they are to copy, how long they last, and how superior they are to competitors. Weaknesses and deficiencies are also identified. The document discusses identifying market opportunities and threats to a company. It evaluates assessing whether a company's costs are competitive through tools like strategic cost analysis and value chain analysis. Reasons for cost differences between companies are provided. The document defines strategic options like generic strategies, grand strategies, low-cost strategy, differentiation strategy, best-cost strategy, focus strategy, and various
This document discusses internal analysis, which involves identifying an organization's strengths and weaknesses by examining its resources, capabilities, core competencies, vision, mission, objectives, and strategies. Internal analysis enables firms to better understand themselves and make strategic decisions. It reviews the different types of organizational resources and capabilities that can provide competitive advantages if leveraged effectively. Various approaches to conducting internal analysis like value chain analysis and competitive strength assessment are presented.
This document discusses internal analysis, which consists of analyzing the internal environment, resources, and capabilities of an organization. It examines organizational goals, resources, structure, and culture. Internal analysis helps identify strengths and weaknesses and locate strategic advantages. The document also discusses value chain analysis, which attempts to understand how a business creates customer value through its key activities and interactions between activities. Value chain analysis can help firms gain competitive advantages and stay out of the "no profit zone." It provides opportunities for integration and aligns spending with value-creating processes.
Value chain analysis was first suggested by Michael Porter in 1995 as a way to present how value is constructed for the end customer. It can be used to increase competitiveness, reduce costs, and improve market share, ultimately improving overall profitability. Value chain analysis involves examining a firm's internal costs and processes that differentiate its products or services from competitors, as well as vertical linkages along the entire supply chain from suppliers to end customers. Firms can use value chain analysis along with frameworks like industry structure analysis, core competencies analysis, and segmentation analysis to develop strategies to enhance competitiveness.
Strategic management involves analyzing a firm's competitive advantage and developing strategies to create value for customers better than alternatives. It guides how a firm generates profits by distinguishing itself through core competencies. Strategy considers a firm's resources, capabilities, and external environment to integrate actions across corporate, business unit, and functional levels through deliberate or emergent strategic processes. Key elements include developing inspiring visions and missions along with values and objectives to guide strategic planning, implementation, and control.
The document discusses competitiveness, strategies, and productivity. It defines competitiveness as how well an organization meets customer needs relative to competitors. Competitive strategies include differentiation, cost leadership, and quick response. The document also discusses factors that affect organizational productivity such as capital investment, technology use, management practices, and outsourcing decisions. Improving productivity is important for competitiveness.
This document discusses pricing strategies and considerations for establishing prices. It covers factors to consider like marketing objectives and costs. It also discusses different pricing approaches such as cost-based pricing, value-based pricing, and competition-based pricing. Specific strategies are outlined, like market skimming for new products or discount pricing. The conclusion emphasizes that pricing must support the overall marketing strategy and objectives.
This document discusses key strategic management concepts including the experience curve, core competencies, sustainable competitive advantage, and corporate strategy. It provides details on:
- The experience curve which shows that unit costs decrease with cumulative production volume.
- Core competencies which are skills that provide competitive advantage and allow companies to develop new products.
- Sustainable competitive advantages like low costs, strong brands, and barriers to entry that provide long-term benefits over competitors.
- Corporate strategy which determines what businesses a company will be in and how resources are allocated among them.
Value chain analysis is a tool used to identify sources of competitive advantage. It examines a firm's activities and how they interact and affect costs and performance. Michael Porter developed the value chain model which divides a firm's activities into primary and support activities. Primary activities directly involve creating and delivering a product. Support activities provide inputs for primary activities. Tata Motors' value chain includes long-term supplier contracts, efficient manufacturing processes, a large dealer network, and investments in research and development. Analyzing a firm's value chain can reveal opportunities to lower costs or differentiate products compared to competitors.
The document outlines the strategic sourcing process for the University of California system. It aims to develop an effective collaborative purchasing process across the UC system to lower total costs while maintaining or increasing customer satisfaction. The goals are to achieve complete customer satisfaction, continuous process and service improvements, and reduce total costs by 5-15%. Critical success factors include executive sponsorship, end user focus and involvement, data-driven decision making, appropriate technology use, and continuous process improvement. Current strategic sourcing teams focus on areas like purchasing cards, office products, shipping, and lab supplies. Major commodity groups are organized into relationship groups like professional services, miscellaneous goods and services, supplies, and telecommunications/computers.
Developed by Porter to get a bird's eye view of an organization's operation.
A value chain is a chain of activities for a firm operating in a specific industry.
Reveals opportunities to add value by improving cost, responsiveness to customers, efficiency, quality, reliability and integrity.
The document discusses Michael Porter's value chain analysis framework. It describes how the value chain depicts how customer value is created through a series of activities from inputs to outputs. A value chain analysis examines each subsystem and activity in a supply chain to deliver maximum value at lowest cost. The chain consists of primary activities like inbound logistics, operations, outbound logistics, marketing and sales, and service, as well as support activities that support the primary activities. Analyzing a firm's value chain compared to competitors can reveal sources of competitive advantage. The analysis is used to identify strengths, weaknesses, and opportunities to improve value creation.
The document discusses various methods for delivering services through intermediaries, including franchising, agents/brokers, and electronic channels. It provides examples of each type of intermediary and examines the benefits and challenges of using intermediaries from the perspective of both the service provider and deliverer. The document also outlines strategies for managing service delivery through intermediaries effectively.
This document discusses how cost can be a source of competitive advantage for businesses. It defines cost and explains that controlling costs such as material, labor, and overhead costs is important for businesses. There are two main types of competitive advantages - comparative advantage, which is having a lower cost structure than competitors, and differential advantage, which is offering products or services that customers see as superior. The document emphasizes that accurate costing allows managers to make good decisions, focus on cost reduction, and gain a competitive edge in the market.
The document discusses value chain analysis, including its key aspects and how to conduct one. It describes the activities in Porter's value chain framework, including primary and support activities. It provides tips for writing a good value chain analysis, such as analyzing each activity's contribution to competitive strategies. Sources of information and limitations of the model are also reviewed.
Value Chain Analysis
Value, Value Chain, Value Chain System, Component of Value Chain, Importance and usage of Value Chain, Primary and Secondary activities in Value Chain, Conclusion.
Value chain analysis examines all business activities from procuring raw materials to delivering the final product to customers. It aims to maximize value at minimum cost. Activities are divided into primary activities like production and secondary activities like HR that support primary activities. A business is linked to value chains of suppliers and customers in a value system. Vertical integration controls multiple stages of production/distribution. Horizontal integration expands a business's market share through mergers with similar companies.
Strategic management chapter 5 and 6 note for bba viiSanjeev Bhandari
The document discusses evaluating company resources and competitive capabilities. It identifies various types of strengths a company can have, including skills, physical and organizational assets, intangible assets, and competitive capabilities. Strengths are evaluated based on how hard they are to copy, how long they last, and how superior they are to competitors. Weaknesses and deficiencies are also identified. The document discusses identifying market opportunities and threats to a company. It evaluates assessing whether a company's costs are competitive through tools like strategic cost analysis and value chain analysis. Reasons for cost differences between companies are provided. The document defines strategic options like generic strategies, grand strategies, low-cost strategy, differentiation strategy, best-cost strategy, focus strategy, and various
This document discusses internal analysis, which involves identifying an organization's strengths and weaknesses by examining its resources, capabilities, core competencies, vision, mission, objectives, and strategies. Internal analysis enables firms to better understand themselves and make strategic decisions. It reviews the different types of organizational resources and capabilities that can provide competitive advantages if leveraged effectively. Various approaches to conducting internal analysis like value chain analysis and competitive strength assessment are presented.
This document discusses various approaches to conducting an internal analysis of an organization, including: (1) value chain analysis to assess cost competitiveness, (2) competitive strength assessment to evaluate strengths and weaknesses against rivals, (3) internal audit of functional areas, (4) internal environmental analysis, and (5) capabilities assessment profile. The capabilities assessment profile involves identifying core competencies and distinctive capabilities that provide competitive advantages and are difficult for competitors to imitate. Conducting an thorough internal analysis allows an organization to leverage its strengths and address its weaknesses.
This document provides guidance on conducting a company situation analysis to evaluate a company's strategy, resources, costs, competitive position, and strategic issues. It involves analyzing how well the current strategy is working, conducting a SWOT analysis to identify strengths, weaknesses, opportunities, and threats, benchmarking costs against competitors, assessing competitive strength against rivals, and identifying key strategic issues. The overall aim is to determine if the company's strategy is well matched to its internal capabilities and external circumstances.
What is Internal Analysis?
The process of identifying and evaluating an organization’s specific characteristics
Resources, capabilities, and core competencies
Looks at organization’s
Current vision
Mission(s)
Strategic & financial objectives
Strategies
This document discusses internal analysis and identifying a company's strengths and weaknesses. It defines distinctive competencies as firm-specific strengths that allow a company to gain competitive advantages through differentiation or lower costs. Resources and capabilities are the basis for distinctive competencies. Competitive advantages lead to greater value creation, pricing power, and profitability. Key aspects that drive competitive advantages are efficiency, quality, innovation, and responsiveness to customers.
Benchmarking is defined as the continuous process of measuring one's products, services, and processes against industry leaders to establish best practices. It involves identifying organizations that have world-class performance, analyzing what makes them successful, and adapting processes to achieve similar results. The key steps of benchmarking include planning what to measure, finding partner organizations, gathering data on their practices, analyzing performance gaps, and implementing changes to close those gaps. Benchmarking provides benefits like improved processes, increased customer satisfaction, and motivation to achieve higher standards. It works best when supported by leadership and used as part of a continuous improvement strategy.
The document provides an overview of analyzing a company's internal environment and strategy. It discusses the key questions to ask, including how well the current strategy is working, the company's strengths/weaknesses/opportunities/threats (SWOT analysis), whether prices and costs are competitive, how the company compares to rivals, and what strategic issues need attention. It also covers tools like value chain analysis, benchmarking, and the BCG matrix to evaluate different aspects of the company's strategy and competitive positioning. The overall aim is to conduct a thorough internal analysis of the business to inform strategic decision making.
The document discusses organizational analysis, which involves identifying a firm's resources, capabilities, core competencies, and distinctive capabilities. It provides definitions and examples of each. Organizational resources include financial, physical, human, intangible, and structural/cultural assets. Capabilities refer to how efficiently a firm transforms resources into products/services. Core competencies are skills central to a firm's strategy and profitability. Distinctive capabilities allow competitive advantage. A value chain analysis examines how well activities create customer value relative to competitors.
The document discusses benchmarking, which is the process of comparing business processes and performance metrics to industry best practices. It describes the benchmarking process, including identifying goals and key performance indicators. Benchmarking involves collecting quantitative data on metrics like costs, quality, productivity and market share from a "target firm" considered a leader in those areas. The goals are to identify performance gaps and develop action plans to improve processes based on the benchmark findings. Managing benchmarking requires training, strategy development and monitoring progress over time.
Benchmarking is a process that involves comparing business processes and performance metrics to industry bests and best practices from other companies. The main types of benchmarking are internal, competitive, and strategic. Internal benchmarking involves comparing departments or processes within a company, competitive benchmarking involves comparing a company to its direct competitors, and strategic benchmarking involves studying highly successful companies outside a company's direct industry. Benchmarking typically follows a six step process: deciding what to benchmark, understanding current performance, planning the benchmark study, studying other companies, learning from collected data, and using findings to improve performance. The ultimate goal of benchmarking is to identify gaps and opportunities for improvement by learning from higher performing companies or departments.
This document provides an overview of benchmarking, including definitions, types of benchmarking, benchmarking methodology, sources of information for benchmarking, benchmarking compliance considerations, and examples of performance measures that can be used for benchmarking in various areas such as customer service, products/services, business processes, support processes, employees, technology, suppliers, costs, and financial performance. Benchmarking is defined as the process of continually searching for best practices and implementing improvements to become best in class.
This document provides an overview of benchmarking, including definitions, types of benchmarking, benchmarking methodology, sources of information for benchmarking, benchmarking compliance considerations, and examples of performance measures that can be used for various business functions and processes. Benchmarking is defined as the process of continually searching for best practices and implementing improvements to become best-in-class. The document outlines various types of benchmarking and a six-step benchmarking methodology. It also discusses sources of benchmarking information and compliance considerations. Finally, it provides examples of performance measures that can be used for areas like customer service, products, business processes, support functions, technology, costs, and more.
This document provides an overview of cost advantage and strategic cost analysis. It defines cost advantage as when a company can produce a product or service at a lower cost than competitors. Companies can gain cost advantage through access to low-cost materials, efficient processes/technologies, or low distribution/sales costs. The value chain framework is used to analyze a firm's costs and identify opportunities to lower the cumulative cost of activities versus competitors. Key aspects of cost analyzed include behavior, drivers, dynamics, and determining relative costs of competitors. Ways to gain and implement a sustainable cost advantage are controlling cost drivers, reconfiguring the value chain, and following steps for strategic cost analysis.
Strategic IT involves using technology to gain a competitive advantage. A company can use IT to pursue strategies like cost leadership, differentiation, innovation, growth, and alliances. IT can help lock in customers and suppliers, create switching costs, raise barriers to entry, and leverage investments. Building customer focus means keeping detailed customer data, tailoring offerings, and providing value through channels like CRM. Value chain analysis identifies processes for improvement through reengineering, like automated warehouses and online ordering.
Strategic management involves developing plans to help an organization compete successfully and achieve its goals. The strategic management process consists of six steps: identifying the organization's mission, goals and strategies; doing an external and internal analysis; formulating strategies; implementing strategies; and evaluating results. There are three main types of corporate strategies - growth, stability, and renewal. Competitive strategies help organizations gain competitive advantage and include cost leadership, differentiation, and focus. Current strategic issues involve strategic leadership, flexibility, and strategies for e-business, customer service, and innovation.
Benchmarking involves comparing a company's performance metrics to industry best practices to identify areas for improvement. It begins with researching other top performers to understand what processes and methods allow them to achieve high levels of efficiency and quality. Companies then adapt useful techniques, measure their own performance after implementing changes, and continue refining processes to strive toward industry leadership. Effective benchmarking requires establishing protocols to ethically gather information and protect proprietary data while collaborating with other organizations.
Question 3 Are the Company’s Prices and Costs CompetitiveOne o.docxsimonlbentley59018
Question 3: Are the Company’s Prices and Costs Competitive?
One of the most telling signs of whether a company’s business position is strong or precarious is whether its prices and costs are competitive with industry rivals.
Price-cost comparisons are especially critical in a commodity-product industry where the value provided to buyers is the same from seller to seller, price competition is typically the ruling force and lower-cost companies have the upper hand.
Two analytical tools are particularly useful in determining whether a company’s prices and costs are competitive and thus conducive to winning in the marketplace:
value chain analysis and benchmarking.
Core Concept
The higher a company’s costs are above those of close rivals, the more competitively vulnerable it becomes.
The Concept of a Company’s Value Chain
The value chain consists of two broad categories of activities:
a.
Primary activities: foremost in creating value for customers
b.
Support activities: facilitate and enhance the performance of primary activities
Figure 4.3, A Representative Company Value Chain, depicts the linked set of value creating activities.
Core Concept
A company’s
value chain identifies the primary activities that create customer value and the related support activities.
Why the Value Chains of Rival Companies Often Differ
A company’s value chain and the manner in which it performs each activity reflect the evolution of its own particular business and internal operations, its strategy, the approaches it is using to execute its strategy, and the underlying economics of the activities themselves.
Because these factors differ from company to company, the value chain of rival companies sometimes differs substantially – a condition that complicates the task of assessing rivals’ relative cost positions.
The Value Chain System for an Entire Industry
Accurately assessing a company’s competitiveness in end-use markets requires that company managers understand the entire value chain system for delivering a product or service to end-users, not just the company’s own value chain.
Core Concept
A company’s cost competitiveness depends not only on the costs of internally performed activities (its own value chain) but also on costs in the value chain of its suppliers and forward channel allies.
Suppliers’ value chains are relevant because suppliers perform activities and incur costs in creating and delivering the purchased inputs used in a company’s own value chain.
Forward channel and customer value chains are relevant because:
3.
a. The costs and margins of a company’s distribution allies are part of the price the end user pays
b. The activities that distribution allies perform affect the end user’s satisfaction
Figure 4.4, A Representative Value Chain for an Entire Industry, explores a value chain for an entire industry.
Activity-Based Costing: A To.
This document discusses value chain analysis, which was first proposed by Michael Porter in 1985. It involves identifying a firm's primary and support activities that add value to its products or services and analyzing them to reduce costs or increase differentiation. The key stages of value chain analysis for strategic cost management are identifying activities, establishing their costs and importance, comparing costs, identifying cost drivers, and finding opportunities to reduce costs or improve value through internal and external linkages. This allows firms to assess their competitive positioning and strategically improve quality, reduce time and costs, and increase benefits for both the firm and partners in the value chain.
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Vantaggi competitivi 4. Prezzi e costi aziendali sono competitivi?
1. Ricerca dei Vantaggi Competitivi:Ricerca dei Vantaggi Competitivi:
strutturare ed eseguire strategiestrutturare ed eseguire strategie
Analizzare le Risorse di una AziendaAnalizzare le Risorse di una Azienda
e la sua posizione competitivae la sua posizione competitiva
Prezzi e Costi aziendaliPrezzi e Costi aziendali
sono competitivi?sono competitivi?
2. Roadmap
• Question 1: How Well Is the Company’s Present
Strategy Working?
• Question 2: What Are the Company’s Resource
Strengths and Weaknesses and Its External
Opportunities and Threats?
• Question 3: Are the Company’s Prices and Costs
Competitive?
• Question 4: Is the Company Competitively Stronger
or Weaker than Key Rivals?
• Question 5: What Strategic Issues and Problems
Merit Front-Burner Managerial Attention?
3. Q #3: Are the Company’s
Prices and Costs Competitive?
• Assessing whether a firm’s costs are competitive
with those of rivals is a crucial part of company
analysis
• Key analytical tools
– Value chain analysis
– Benchmarking
4. The Concept of a
Company Value Chain
• A company’s business consists of all activities
undertaken in designing, producing, marketing,
delivering, and supporting its product or service
• A company’s value chain consists of a linked set of
value-creating activities performed internally
• The value chain contains two types of activities
– Primary activities – where most of
the value for customers is created
– Support activities – facilitate
performance of the primary activities
7. Processing of basic ingredients
Syrup manufacture
Bottling and can filling
Wholesale distribution
Advertising
Retailing
Example: Value Chain Activities
Albertson’s
Soft Drink Industry
9. Developing Data to Measure a Company’s Cost
Competitiveness
• After identifying key value chain activities, the next step
involves breaking down departmental cost accounting
data into costs of performing specific activities
• Appropriate degree of disaggregation depends on
– Economics of activities
– Value of comparing narrowly defined
versus broadly defined activities
• Guideline – Develop separate cost estimates for activities
– Having different economics
– Representing a significant or growing proportion of
costs
10. Activity-Based Costing: A Key
Tool in Analyzing Costs
• Determining whether a company’s costs are in
line with those of rivals requires
– Measuring how a company’s costs compare with
those of rivals activity-by-activity
• Requires having accounting data to measure cost
of each value chain activity
• Activity-based costing entails
– Defining expense categories according
to specific activities performed and
– Assigning costs to the activity
responsible for creating the cost
11.
12. Benchmarking Costs of
Key Value Chain Activities
• Focuses on cross-company comparisons of how
certain activities are performed and costs associated
with these activities
– Purchase of materials
– Payment of suppliers
– Management of inventories
– Getting new products to market
– Performance of quality control
– Filling and shipping of customer orders
– Training of employees
– Processing of payrolls
13. Objectives of Benchmarking
• Identify best practices in performing an activity
• Understand the best practices in performing
an activity – learn what is the “best” way
to do a particular activity from those
demonstrating they are “best-in-world”
• Learn how other firms achieve lower costs
• Take action to improve company’s cost
14. What Determines if a
Company Is Cost Competitive?
• Cost competitiveness depends on how well a company
manages its value chain relative to how well
competitors manage their value chains
• When costs are out-of-line, high-cost activities can
exist in any of three areas in the industry value chain
1. Suppliers’ activities
2. Company’s own internal activities
3. Forward channel activities
Activities,
Costs, &
Margins of
Forward
Channel Allies
Internally
Performed
Activities,
Costs, &
Margins
Activities,
Costs, &
Margins of
Suppliers
Buyer/User
Value
Chains
15. Translating Performance of Value Chain Activities to
Competitive Advantage
• A company can create competitive
advantage by managing its value chain to
– Integrate knowledge and skills of employees in
competitively valuable ways
– Leverage economies of learning / experience
– Coordinate related activities in ways
that build valuable capabilities
– Build dominating expertise
in a value chain activity critical
to customer satisfaction or market success
16. Fig. 4.5: Translating Performance of Value Chain Activities into
Competitive Advantage