The document discusses organizational values and culture. It defines values as important beliefs that guide behavior and attitudes. Values statements define how people should behave within an organization. There are different types of values like terminal and instrumental. Culture consists of patterns of behavior, beliefs, and values that are learned and shared. Organizational culture is represented by its unique values. Cultural diversity refers to the variety of human societies and respecting differences between cultures. Symbols, heroes, rituals and values are key aspects of organizational culture. Individualism and collectivism are cultural dimensions that influence behaviors.