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ALL COVERED 
SECURITY 
SERVICES
About All Covered 
All Covered – IT services from 
Konica Minolta 
Established in 1997 
Headquartered in Foster City, 
California 
Offices in over 25 cities in the United 
States 
Over 800 employees with 
approximately 600 engineers with 
industry certifications 
2
Protecting Your Business 
IT Security Challenges: 
3 
Malware/Spyware Data Loss / Disasters 
Not Having a Plan
Is Your Business at Risk? 
Without internal security and data recovery precautions, 
businesses put revenue, reputation, compliance, and 
innovation at huge risk… 
4
Don’t Be a Target! 
The Target data breach affected 40 million debit and credit 
cards and 70 million customer records 
5 
The Target breach 
incident went unnoticed 
for almost a month!!
Security & Your Business 
You don’t need to be a company the size of 
Target to be impacted by a security 
breach… 
“In 2014, 40% of small and mid-size 
businesses that manage their own security 
will have their network accessed by a hacker, 
and more than 50% won’t even know they 
were attacked”. 
6
Common Security Challenges 
Going at it alone can be very demanding…. 
IT Responsibilities: 
• Messaging Protection 
• Website security 
• Web Content Filtering 
• Virus Definitions 
• Patching 
• Backup and recovery 
• BYOD policy 
• Compliance management 
7
Why Businesses Might Need - 
Assistance 
• Installing firewalls and antivirus on your PCs is not enough…cyber attacks 
can still get through and go unnoticed. 
• Security responsibilities often fall to IT generalists who are also tasked 
with managing servers and other applications 
• Many organizations lack the SKILLS, TIME, RESOUCES, and 
EXPERTISE to properly deploy and maintain the technological side 
of IT security 
8
What if your Business was 
Attacked? 
• Do you have a way to detect cyber-attacks? 
• Do you know what to do if your data was hacked or stolen? 
• What would you do if a virus spread to every one of your servers 
and PCs? 
Recent Attacks 
9
Types of Security Threats 
Criminals use a number of tactics to gain access to your data. 
Among the most common tactics are: 
• Malware 
• Spyware 
• Adware 
• Phishing 
• Data Theft 
• Ransomware 
• Viruses 
• Password hacking 
• Vulnerability Scanners 
• Packet Sniffers 
10 
And don’t forget about: 
Insider Activity
Success Stories - Security 
Disaster Recovery 
– Problem: 
• Ransomeware introduced to IT environment via phishing email 
• Accounting and Financial systems were encrypted 
• Client had not confirmed backup for weeks 
• Data stored on Accounting laptop was not part of backup 
• Client had to pay a ransom to decrypt files 
• 4 Days to resolve 
– Billing, Timesheets, Payroll, Email all impacted 
– Solution: 
• Deployed All Covered backup for servers 
• Deployed All Covered backup for workstations 
• Deployed All Covered Email Protection Services 
– Benefit: 
• Automated server backups with offsite copy 
• Server backups managed and monitored from the All Covered 
NOC (Network Operations Center) 
• Data on laptops is now backed up to the cloud 
• Email is now protected with antispam, antivirus and phishing 
protection. 
11 
Software Company 
Location: Chicago, IL 
Established: 1992 
Description: 
Over 700 employees and 3 
offices in the Chicago Area
Success Stories - Security 
Recurring Virus and Malware Infections 
– Problem: 
• Multiple virus and malware infections introduced via phishing 
emails and malicious links 
• Various servers and workstations infected and re- infected 
over several months 
• Several hours to resolve each time 
– Email, File storage, business applications where 
impacted over the various infections 
– Solution: 
• Setup Email Spam Filtering and Antivirus 
• Deployed Malware prevention 
• Setup DNS filtering 
– Benefit: 
• Reduced the reoccurrence of virus and malware infections. 
• Improved employee confidence in IT systems. 
• Improved employee productivity. 
12 
Accounting Firm 
Location: Atlanta 
Established: 1998 
Description: 
Over 150 employees and 4 
offices in the Atlanta area
Success Stories - Security 
Vulnerability Scanning 
– Problem: 
• Required to have periodic vulnerability scans to meet HIPAA 
compliance 
• Client was looking for a managed solution as they did not 
have internal expertise to deploy and manage an on-premise 
solution 
• Out of compliance without this solution 
– Solution: 
• Deployed Managed Vulnerability Scan Service 
– Benefit: 
• Provides automated monthly vulnerability scans and reports 
13 
Healthcare Provider 
Location: San Jose, CA 
Established: 1989 
Description: 
Small provider with 2 offices 
and 20 employees
All Covered Security Services 
All Covered will secure client environments using the following 
ACC services: 
Messaging Protection 
 Email Antivirus 
 Spam Filtering 
 Email Continuity 
 Email Encryption 
 Phishing Protection 
Endpoint Protection 
 Managed Antivirus 
 Managed Malware Protection 
 DNS Filtering 
 Web Content Filtering 
Patching 
 Managed Microsoft Patching 
Vulnerability Management 
 Managed Vulnerability Scan Service 
14
Additional Threats to Consider 
Unfortunately, threats to your business are not only security 
breaches and cyber attacks; your business can also fall victim 
to…DATA LOSS. 
15
What if You Lost Your Data? 
Do you have a data backup 
system in place? 
If your entire building burned 
down or all of your servers 
crashed, would your business 
be able to recover? 
16
Types of Data Loss Threats 
• Fires 
• Floods 
• Earthquakes 
• Hurricanes 
• Tornadoes 
• Data Corruption 
• Hardware/System Malfunction 
• Software corruption 
• Human error 
• Brownouts 
• Theft 
17
Data Loss Statistics 
Every week, 140,000 hard drives crash in the United States and 31% of PC 
users have lost all of their files due to events beyond their control. 
18
Success Stories – Data Backup 
Disaster Recovery 
Community Development Company 
– Problem: 
• Fire in an adjacent building 
– Solution: 
• All Covered Backup for Servers 
– Business Continuity in the Cloud 
– Benefit: 
• Servers damaged by water and 
smoke replaced by virtual cloud 
servers in under 2 hours 
• Access to building was lost, but full 
access to systems and data in the 
cloud was uncompromised 
19 
Location: Des Moines, Iowa 
Established:1888 
Description: 
• Community development 
organization servicing 
central Iowa 
• 21 affiliate chambers of 
commerce 
• 5,000 business members
Data Backup and Recovery Services 
All Covered will provide protection of client data via the following 
ACC services: 
Managed Backup and Recovery 
 Physical Servers 
 Virtual Servers 
 PCs and Laptops 
Email Protection 
 Archiving 
Cloud Services 
 Cloud Assessments 
 Cloud Hosting 
20
Additional Security Measures: 
Cloud Services 
21 
Looking for an extra layer of security? Consider the Cloud! 
All Covered Cloud Services include: 
• Fully managed virtual servers located in the U.S. 
• Cloud Backup and Disaster Recovery 
• Cloud Hosted Exchange 
• Cloud Business Continuity 
Benefits and features: 
• 24x7 Availability & Reliability 
• Remote access from any location 
• Predictable monthly costs 
• Ability to quickly scale up or down
Success Stories - Cloud 
Risk Mitigation & Regulatory Compliance 
22 
– Problem: 
• Locations with aging infrastructure, intermittent Internet 
and unreliable power caused major outage. All 6 
branches lost access to the network and internet for 
several days. 
– Solution: 
• All Covered Cloud Servers and co-location 
– Benefit: 
• Eliminated need to purchase new servers for secondary 
locations 
• Reliable power to all centrally located servers while 
removing need to purchase backup power 
• Achieved compliance conditions 
Community Bank 
Location: Troy, Michigan 
Established: 1911 
Description: 
Community bank with 6 
branches. Dedicated to meeting 
the financial needs of local 
residents and businesses.
What Are the Steps You Can Take? 
• There is a saying in the medical profession, “Prevention is the Best 
Medicine.” The same can be said for information security. 
• Businesses can overcome internal and external threats by seeking 
professional services from outside security experts: 
23 
A third-party security assessment 
gives organizations a holistic look 
at their technology, policies, and 
practices around information 
security.
All Covered Can Help 
• Step 1: Plan: Build a 
comprehensive security plan that 
includes BYOD, malware and virus 
protection, and data security. 
• Step 2: Secure: Put the right 
safeguards into action including - 
hosted AV, vulnerability 
management, endpoint protection, 
network monitoring, and patching. 
• Step 3: Protect: Implement 
ongoing managed protection of 
data, PCs, and servers (both on-site 
and in the cloud) for quick and 
reliable recovery 
24
Managed Vulnerability Scanning 
Vulnerability Scanning Service 
 Scanning of all internal/external IPs 
 Performed Monthly 
 Obtain license assigned by All Covered 
 Submit ACC contract for total number of IPs 
to scan 
Vulnerability Report Includes: 
 Executive summary 
 Discovered Hosts 
 Discovered Hosts with vulnerabilities 
 Vulnerability details 
 Recommended solution(s) 
25
Steps You Can Take Now 
Data Backup and Recovery 
• Identify data that needs to be backed up 
• Move those files to your server 
• Decide on storage method: 
disk vs. tape, or both 
• Get data offsite 
Users and Networks 
• Protect your data from your employees 
• Protect your employees from themselves 
• Educate employees on threats 
• Communicate policies and procedures 
• Remove password sticky notes from all monitors 
26
Steps You Can Take Now 
Security Management 
• Centralize Management 
• Institute monitoring and reporting 
• Enforce policy across all layers 
• Consider Outsourcing 
Data Access 
• Understand where your network begins and ends 
• Secure the entire perimeter of your network 
• Define and enforce policies 
• Inspect and filter all traffic in and out of your network 
27
Appendix 
“40% of small to medium businesses who manage their own network and use the Internet for 
more than e-mail will have their network accessed by a hacker and more than 50% won’t even 
know they were attacked” (Source: Gartner Group) 
“Every week, 140,000 hard drives crash in the United States and 31% of PC users have lost all of 
their files due to events beyond their control” (Source: Mozy Online Backup) 
For more information please visit: 
http://www.allcovered.com/ or http://www.allcovered.com/learning/ 
Social presence: 
Twitter: @allcovered 
Facebook: https://www.facebook.com/allcovered 
LinkedIn: http://www.linkedin.com/company/all-covered 
Google+: https://plus.google.com/+Allcovered-IT-service/about 
28

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Protecting Your Business - All Covered Security Services

  • 2. About All Covered All Covered – IT services from Konica Minolta Established in 1997 Headquartered in Foster City, California Offices in over 25 cities in the United States Over 800 employees with approximately 600 engineers with industry certifications 2
  • 3. Protecting Your Business IT Security Challenges: 3 Malware/Spyware Data Loss / Disasters Not Having a Plan
  • 4. Is Your Business at Risk? Without internal security and data recovery precautions, businesses put revenue, reputation, compliance, and innovation at huge risk… 4
  • 5. Don’t Be a Target! The Target data breach affected 40 million debit and credit cards and 70 million customer records 5 The Target breach incident went unnoticed for almost a month!!
  • 6. Security & Your Business You don’t need to be a company the size of Target to be impacted by a security breach… “In 2014, 40% of small and mid-size businesses that manage their own security will have their network accessed by a hacker, and more than 50% won’t even know they were attacked”. 6
  • 7. Common Security Challenges Going at it alone can be very demanding…. IT Responsibilities: • Messaging Protection • Website security • Web Content Filtering • Virus Definitions • Patching • Backup and recovery • BYOD policy • Compliance management 7
  • 8. Why Businesses Might Need - Assistance • Installing firewalls and antivirus on your PCs is not enough…cyber attacks can still get through and go unnoticed. • Security responsibilities often fall to IT generalists who are also tasked with managing servers and other applications • Many organizations lack the SKILLS, TIME, RESOUCES, and EXPERTISE to properly deploy and maintain the technological side of IT security 8
  • 9. What if your Business was Attacked? • Do you have a way to detect cyber-attacks? • Do you know what to do if your data was hacked or stolen? • What would you do if a virus spread to every one of your servers and PCs? Recent Attacks 9
  • 10. Types of Security Threats Criminals use a number of tactics to gain access to your data. Among the most common tactics are: • Malware • Spyware • Adware • Phishing • Data Theft • Ransomware • Viruses • Password hacking • Vulnerability Scanners • Packet Sniffers 10 And don’t forget about: Insider Activity
  • 11. Success Stories - Security Disaster Recovery – Problem: • Ransomeware introduced to IT environment via phishing email • Accounting and Financial systems were encrypted • Client had not confirmed backup for weeks • Data stored on Accounting laptop was not part of backup • Client had to pay a ransom to decrypt files • 4 Days to resolve – Billing, Timesheets, Payroll, Email all impacted – Solution: • Deployed All Covered backup for servers • Deployed All Covered backup for workstations • Deployed All Covered Email Protection Services – Benefit: • Automated server backups with offsite copy • Server backups managed and monitored from the All Covered NOC (Network Operations Center) • Data on laptops is now backed up to the cloud • Email is now protected with antispam, antivirus and phishing protection. 11 Software Company Location: Chicago, IL Established: 1992 Description: Over 700 employees and 3 offices in the Chicago Area
  • 12. Success Stories - Security Recurring Virus and Malware Infections – Problem: • Multiple virus and malware infections introduced via phishing emails and malicious links • Various servers and workstations infected and re- infected over several months • Several hours to resolve each time – Email, File storage, business applications where impacted over the various infections – Solution: • Setup Email Spam Filtering and Antivirus • Deployed Malware prevention • Setup DNS filtering – Benefit: • Reduced the reoccurrence of virus and malware infections. • Improved employee confidence in IT systems. • Improved employee productivity. 12 Accounting Firm Location: Atlanta Established: 1998 Description: Over 150 employees and 4 offices in the Atlanta area
  • 13. Success Stories - Security Vulnerability Scanning – Problem: • Required to have periodic vulnerability scans to meet HIPAA compliance • Client was looking for a managed solution as they did not have internal expertise to deploy and manage an on-premise solution • Out of compliance without this solution – Solution: • Deployed Managed Vulnerability Scan Service – Benefit: • Provides automated monthly vulnerability scans and reports 13 Healthcare Provider Location: San Jose, CA Established: 1989 Description: Small provider with 2 offices and 20 employees
  • 14. All Covered Security Services All Covered will secure client environments using the following ACC services: Messaging Protection  Email Antivirus  Spam Filtering  Email Continuity  Email Encryption  Phishing Protection Endpoint Protection  Managed Antivirus  Managed Malware Protection  DNS Filtering  Web Content Filtering Patching  Managed Microsoft Patching Vulnerability Management  Managed Vulnerability Scan Service 14
  • 15. Additional Threats to Consider Unfortunately, threats to your business are not only security breaches and cyber attacks; your business can also fall victim to…DATA LOSS. 15
  • 16. What if You Lost Your Data? Do you have a data backup system in place? If your entire building burned down or all of your servers crashed, would your business be able to recover? 16
  • 17. Types of Data Loss Threats • Fires • Floods • Earthquakes • Hurricanes • Tornadoes • Data Corruption • Hardware/System Malfunction • Software corruption • Human error • Brownouts • Theft 17
  • 18. Data Loss Statistics Every week, 140,000 hard drives crash in the United States and 31% of PC users have lost all of their files due to events beyond their control. 18
  • 19. Success Stories – Data Backup Disaster Recovery Community Development Company – Problem: • Fire in an adjacent building – Solution: • All Covered Backup for Servers – Business Continuity in the Cloud – Benefit: • Servers damaged by water and smoke replaced by virtual cloud servers in under 2 hours • Access to building was lost, but full access to systems and data in the cloud was uncompromised 19 Location: Des Moines, Iowa Established:1888 Description: • Community development organization servicing central Iowa • 21 affiliate chambers of commerce • 5,000 business members
  • 20. Data Backup and Recovery Services All Covered will provide protection of client data via the following ACC services: Managed Backup and Recovery  Physical Servers  Virtual Servers  PCs and Laptops Email Protection  Archiving Cloud Services  Cloud Assessments  Cloud Hosting 20
  • 21. Additional Security Measures: Cloud Services 21 Looking for an extra layer of security? Consider the Cloud! All Covered Cloud Services include: • Fully managed virtual servers located in the U.S. • Cloud Backup and Disaster Recovery • Cloud Hosted Exchange • Cloud Business Continuity Benefits and features: • 24x7 Availability & Reliability • Remote access from any location • Predictable monthly costs • Ability to quickly scale up or down
  • 22. Success Stories - Cloud Risk Mitigation & Regulatory Compliance 22 – Problem: • Locations with aging infrastructure, intermittent Internet and unreliable power caused major outage. All 6 branches lost access to the network and internet for several days. – Solution: • All Covered Cloud Servers and co-location – Benefit: • Eliminated need to purchase new servers for secondary locations • Reliable power to all centrally located servers while removing need to purchase backup power • Achieved compliance conditions Community Bank Location: Troy, Michigan Established: 1911 Description: Community bank with 6 branches. Dedicated to meeting the financial needs of local residents and businesses.
  • 23. What Are the Steps You Can Take? • There is a saying in the medical profession, “Prevention is the Best Medicine.” The same can be said for information security. • Businesses can overcome internal and external threats by seeking professional services from outside security experts: 23 A third-party security assessment gives organizations a holistic look at their technology, policies, and practices around information security.
  • 24. All Covered Can Help • Step 1: Plan: Build a comprehensive security plan that includes BYOD, malware and virus protection, and data security. • Step 2: Secure: Put the right safeguards into action including - hosted AV, vulnerability management, endpoint protection, network monitoring, and patching. • Step 3: Protect: Implement ongoing managed protection of data, PCs, and servers (both on-site and in the cloud) for quick and reliable recovery 24
  • 25. Managed Vulnerability Scanning Vulnerability Scanning Service  Scanning of all internal/external IPs  Performed Monthly  Obtain license assigned by All Covered  Submit ACC contract for total number of IPs to scan Vulnerability Report Includes:  Executive summary  Discovered Hosts  Discovered Hosts with vulnerabilities  Vulnerability details  Recommended solution(s) 25
  • 26. Steps You Can Take Now Data Backup and Recovery • Identify data that needs to be backed up • Move those files to your server • Decide on storage method: disk vs. tape, or both • Get data offsite Users and Networks • Protect your data from your employees • Protect your employees from themselves • Educate employees on threats • Communicate policies and procedures • Remove password sticky notes from all monitors 26
  • 27. Steps You Can Take Now Security Management • Centralize Management • Institute monitoring and reporting • Enforce policy across all layers • Consider Outsourcing Data Access • Understand where your network begins and ends • Secure the entire perimeter of your network • Define and enforce policies • Inspect and filter all traffic in and out of your network 27
  • 28. Appendix “40% of small to medium businesses who manage their own network and use the Internet for more than e-mail will have their network accessed by a hacker and more than 50% won’t even know they were attacked” (Source: Gartner Group) “Every week, 140,000 hard drives crash in the United States and 31% of PC users have lost all of their files due to events beyond their control” (Source: Mozy Online Backup) For more information please visit: http://www.allcovered.com/ or http://www.allcovered.com/learning/ Social presence: Twitter: @allcovered Facebook: https://www.facebook.com/allcovered LinkedIn: http://www.linkedin.com/company/all-covered Google+: https://plus.google.com/+Allcovered-IT-service/about 28