Khue Bui Bich is seeking a customer manager position with 10 years of experience. She graduated from Luong Van Chanh Expert High School in 2010 with average grades and earned a Bachelor's degree in Services and Trade from Van Lang University in 2014 with a GPA of 6.94/10. Her professional experience includes two years of customer service work, first at a clothing store and then at an electronics company where she managed customer accounts and resolved complaints. Her skills include strong communication and problem-solving abilities in both English and Vietnamese as well as proficiency in MS Office programs and using the internet for research. She has also participated in several extracurricular activities like blood and charity drives.

1. CURRICULUM VITAE
1. Personaldetails:
Name: KHUE BUI BICH
Dates: 10/12/1992 at Ninh Thuan.
Address: No.174, 21/8 street, Phuoc My Ward, Phan Rang – Thap Cham City,
Ninh Thuan Provine.
Phone: 01257478554
Email: khuebuibich92@gmail.com
2. Job objective
Become a customer manger for 10 years.
3. Education
Background:
From 2007 – 2010: Luong Van Chanh Expert High Schoolat Phu Yen
Provine ( Focus group in Literature )
Achievements:
2007 – 2010: Fair student
Certificate of High SchoolGraduation: Average
From 2010 – 2014: Van Lang University at Ho Chi Minh city.
Bachelor of Services and Trade.
Achievements:
+ GPA: 6.94/10
4. Professionalexperience
October/2012 – March/2014: Sale “Vietnam Export Clothes” at Taka Plaza,
Ho Chi Minh City.
Job description:
+ Service customer: Dealing with any question or complain, advising
customer on their purchases.
+ Selecting new products and reviewing the old
+ Maintaining relationships with existing suppliers while seeking new ones

2. October/2014 – January/2015: Customer Service at Nikochi Electronic Viet Nam
Co. Ltd
Job description:
Manage customer list ( retail, electronic supermarket, electronic store,….) Make a
phone call monthly to customer :
+ Handling of customer requests, suggestions and resolve complaints
+ Use email and telephone to handle customer concerns
+ Collect market information. Identify needs and problems of customers,
recommend the appropriate product solutions to make the sale.
+Marketing products for customers and gathering orders products
+ Develop, maintain and develop good relationships with customers, colleague
+ Exposure to potential customers to find sales opportunities,
+ Establish and periodically reporting information about sales activity, orders,
guarantee, ...
5. Key skills
Strong passion in working with people, especially communicating good, a
good teamwork skill in the open environment, good listener of customer can
resolve almost your problems . …
Fluent in English language, in verbal, average in written communication.
Use fluent computer
Communication skills
- Interpersonal skills
- Problem solving skills
- Negotiation skills
- Teamwork skills

3. - Listen skills
Computer Skills
MS Excel Intermediate
Ms Word Advanced
Power point Advanced
Internet, Email Very efficient use of Internet for information
searching and generating
Languages Skills
Languages Written Proficiency Spoken Proficiency
Vietnamese Fluent Fluent
English Average Fluent
Toiec ≈ 500 point
6. Extracurricular activities
- Joined in “ Human Blood Donor” 2/2011
- Joined in “ Performing arts activities” of Commercial department ( 2010 -
2014)
- Joined in “Marathon of Ho Chi Minh city for students” (2010 – 2014)
- Joined in “ outside activities” of Commercial organization to be practice
everything we learn in class.
7. PersonalQualities
Sense of responsibility, carefulness in all the works done are my greatest
strengths.
8. Reference
- Available on request